scholarly journals Understanding trust on social networking sites among tertiary students: An empirical study in Ghana

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Felix Nti Koranteng ◽  
Isaac Wiafe ◽  
Ferdinand Apietu Katsriku ◽  
Richard Apau

User trust in social networking sites (SNS) has become an important issue in SNS discussions. This is because of its impact on knowledge sharing, social commerce, social interaction, among many others. However, information systems researchers have primarily explored the benefits of trust with little attention to its antecedents. In an attempt to address this knowledge gap, this study proposed a model that investigated the factors that promote trust among SNS users. Data was gathered from voluntary respondents using a questionnaire. A PLS-SEM analysis of 912 valid responses suggested that Norm of Reciprocity, Social Interaction Ties and Identification are significant factors that encourage Trust among SNS users. Shared Language was also identified to have impact on Norm of Reciprocity, Social Interaction Ties and Identification. The results of the study provide significant theoretical and practical contributions. They bridge the knowledge gap regarding the formation of Trust on SNS. The model evaluated explains 49.6% of the variance in Trust and thus suitable for analyzing the antecedents of Trust on SNS. Furthermore, with the significance of Identification, Social Interaction Ties and Norm of Reciprocity on Trust, SNS developers are tasked to offer SNS features that proliferate the formation of these factors as well as shared interpretations.

2013 ◽  
Vol 15 (1) ◽  
Author(s):  
Stephen M. Mutula

Background: With the growing adoption and acceptance of social networking, there are increased concerns about the violation of the users’ legitimate rights such as privacy, confidentiality, trust, security, safety, content ownership, content accuracy, integrity, access and accessibility to computer and digital networks amongst others.Objectives: The study sought to investigate the following research objectives to: (1) describe the types of social networks, (2) examine global penetration of the social networks, (3) outline the users’ legitimate rights that must be protected in the social networking sites (SNS), (4) determine the methods employed by SNS to protect the users’ legitimate rights and (5) identify the policy gaps and technological deficiencies in the protection of the users’ legitimate rights in the SNS.Method: A literature survey and content analysis of the SNS user policies were used to address objective four and objective five respectively.Results: The most actively used sites were Facebook and Twitter. Asian markets were leading in participation and in creating content than any other region. Business, education, politics and governance sectors were actively using social networking sites. Social networking sites relied upon user trust and internet security features which however, were inefficient and inadequate.Conclusion: Whilst SNS were impacting people of varying ages and of various professional persuasions, there were increased concerns about the violation and infringement of the users’ legitimate rights. Reliance on user trust and technological security features SNS to protect the users’ legitimate rights seemed ineffectual and inadequate.


Author(s):  
Robert D. Sprague

This chapter focuses on legal issues that may arise from the increasing use of social interaction technologies; prospective employers searching the Internet to discover information from candidates’ blogs, personal web pages, or social networking profiles; employees being fired because of blog comments; a still-evolving federal law granting online service providers sweeping immunity from liability for userpublished content; and attempts to apply the federal computer crime law to conduct on social networking sites. The U.S. legal system has been slow to adapt to the rapid proliferation of social interaction technologies. This paradox of rapid technological change and slow legal development can sometimes cause unfairness and uncertainty. Until the U.S. legal system begins to adapt to the growing use of these technologies, there will be no change.


Author(s):  
Lydia Kyei-Blankson ◽  
Kamakshi S. Iyer ◽  
Lavanya Subramanian

Social Networking Sites (SNSs) are web-based facilities that allow for social interaction, sharing, communication and collaboration in today's world. In the current study, patterns of use of social media among students at a public Midwestern university are examined. In addition, students were surveyed regarding concerns for privacy and trust and whether concerns differed by gender, ethnicity, employment and relationship status. The survey data gathered from students suggest that students mostly used SNSs from less than one hour to about 3 hours a day and for communication and maintaining relationships. Students also had academic uses for SNSs. Even though concerns for privacy and trust exist, they did not differ by gender, employment and relationship status and students are still willing to use SNSs. The findings from this research have implications for various stakeholders especially instructors who may be considering the use of SNS for academic purposes.


SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402093622
Author(s):  
Md. Alamgir Hossain ◽  
Minho Kim

The study aims to examine user’s perceptions of the service quality of social networking sites (SNSs), contributing to customer satisfaction and usage intention leading to social commerce (s-commerce) intention. An online survey with a structured questionnaire was conducted to obtain contextual data, comprising 549 valid samples. The results indicate that outcome and environment quality have a significant influence on satisfaction, whereas interaction and outcome quality have a positive impact on usage intention of SNSs. Satisfaction is a noble indicator of usage intention; social capital and perceived trusts have a significant effect on s-commerce intention; and usage intention has the greatest influence on s-commerce intention. Perceived trust proves to be an important partial mediator between usage intention and s-commerce intention. Our results highlight the important role of service quality in behavioral perceptions of SNS users, shed much light on the social capital and s-commerce intention, and provide valuable contributions for understanding s-commerce behavior in SNSs context. The results of this study bridge gaps in SNS literature by demonstrating how s-commerce vendors or SNS practitioners can increase service quality, resulting in increased customer satisfaction and usage intention and thereby affecting the acceptance of s-commerce.


2019 ◽  
Vol 2 (1) ◽  
pp. 52-60 ◽  
Author(s):  
Reza Montasari ◽  
Richard Hill ◽  
Victoria Carpenter ◽  
Farshad Montaseri

Various social networking sites (SNSs), widely referred to as social media, provide services such as email, blogging, instant messaging and photo sharing for social and commercial interactions. SNSs are facilitating new forms of social interaction, dialogue, exchange and collaboration. They allow millions of users and organisations worldwide to exchange ideas, post updates and comments or participate in activities and events, while sharing their wider interests. At the same time, such a phenomenon has led to an upsurge in significant criminal activities by perpetrators who are becoming increasingly sophisticated in their attempts to deploy technology to circumvent detection. Digital forensic Examiners (DFEs) often face serious challenges in relation to data acquisition. Therefore, this article aims to analyse the significance of SNSs in DFIs and challenges that DFEs often encounter when acquiring evidence from SNSs. Furthermore, this article describes the steps of the digital forensic investigation process that must be taken to acquire digital evidence that is both authentic and forensically sound.


2014 ◽  
Vol 7 (1) ◽  
pp. 18-19 ◽  
Author(s):  
Martin S. Fiebert ◽  
Azadeh Aliee ◽  
Hoda Yassami ◽  
Marcie D. Dorethy

Social networking sites, such as Facebook, offer a fast-paced medium for social interaction. Consequently the amount of social engagement that users produce tends to be short-lived. The current study investigates the length of time a Facebook post continues to engage users. The posts of 100 participants, 50 men and 50 women, were followed for a 24-hour period. Results indicate that on average they receive the largest number of social engagements (i.e., likes and comments) within the first 2 to 4 hours (53%), and rarely after 24 hours.


Author(s):  
Lily Hirsch ◽  
Kirrilly Thompson ◽  
Danielle Every

The rise in use and changing nature of the Internet has led to an increase in the number of people using discussion forums and social networking sites for the purpose of online social interaction, sharing experiences, and learning. Whilst researchers have begun to capitalize on the increasing pool of online participants for research online, very few studies have examined the benefits of online participant recruitment for offline data collection. Through the format of a ‘back stage’ essay, this paper follows the research process of participant recruitment using a social networking site to arrange offline interviews with local rail users in Mumbai and Chennai, India. This paper contributes to the literature about the methodological issues associated with ensuring authenticity of online-recruited research participants. It also builds on the existing literature about incorporating researcher safety into the method.


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