Increasingly, many organizations are highly dependent on support from Information Technology (IT). Even though Carr has controversially argued that IT does not matter, there seems to be prima facie evidence that even the most ambitious business vision still needs IT to enable it. As such, there has been much focus and emphasis on technologies, and less attention on non-technical components in the development and implementation of IT strategy. This study is focused on the connection between the technical and nontechnical, including the relationships between actors in the development and implementation of IT strategy. This article describes how Actor-Network Theory (ANT) was employed to investigate the impact of non-technical factors on the development and implementation of IT strategy in an organization. ANT was used as it can provide a useful perspective on the importance of relationships between both human and non-human actors. Another example: design and implementation of a B-B web portal, is offered for comparison.