Scenario evaluation of municipal Web sites: Development and use of an expert-focused evaluation tool

2006 ◽  
Vol 23 (2) ◽  
pp. 191-206 ◽  
Author(s):  
Menno de Jong ◽  
Leo Lentz
2019 ◽  
Vol 6 (6) ◽  
pp. 344-350
Author(s):  
Jessica Hernandez ◽  
Alise Frallicciardi ◽  
Nur-Ain Nadir ◽  
M David Gothard ◽  
Rami A Ahmed

IntroductionOne critical aspect of successful simulation facilitation is development of written scenarios. However, there are no validated assessment tools dedicated to the evaluation of written simulation scenarios available. Our aim was to develop a tool to evaluate the quality of written simulation demonstrating content validity.MethodsA comprehensive literature search did not yield a validated assessment tool dedicated for the evaluation of written simulation scenarios. A subsequent search yielded six templates published for written simulation scenario design. From these templates, critical scenario elements were identified to create an evaluation instrument with six components of scenario quality with corresponding anchors and rating scale. Subsequently, a national group of simulation experts were engaged via survey methodology to rate the content of the proposed instrument. Ultimately, a modified two-round Delphi approach was implemented to demonstrate consensus of the final assessment tool.Results38 responses were obtained in round 1, while 22 complete responses were obtained in round 2. Round 1 kappa values ranged from 0.44 to 1.0, indicating moderate to almost perfect rater agreement for inclusion of the six proposed components. Kappa values specifically regarding scale and anchors ranged from 0 to 0.49. After revisions, there was a significant level of agreement (p<0.05) of all items of the proposed assessment tool in the second-round survey except for item 10. Of note, all initial respondents indicated that they had never evaluated written scenarios with an assessment tool.ConclusionsThe Simulation Scenario Evaluation Tool, developed using a national consensus of content experts, is an instrument demonstrating content validity that assesses the quality of written simulation scenarios. This tool provides a basis to guide structured feedback regarding the quality of written simulation scenarios.


2015 ◽  
Vol 10 (2) ◽  
pp. 144 ◽  
Author(s):  
Ann Glusker

A Review of: Maatta Smith, S. L. (2014). Web Accessibility Assessment of Urban Public Library Websites. Public Library Quarterly, 33(3), 187-204. http://dx.doi.org/10.1080/01616846.2014.937207 Abstract Objective – To determine the extent to which urban public libraries in the United States of America provide web sites which are readily accessible to individuals with disabilities with reference to the Urban Library Council’s EDGE initiative (specifically Benchmark 11, “Technology Inclusiveness”). Design – Web site evaluation. Setting – Urban public libraries in the United States of America. Subjects – The 127 library systems, which were both members of the Urban Libraries Council at the time of the study and located in the United States of America. Methods – Using the “everyday life information seeking” conceptual framework, an assessment of each of the web sites of the purposive sample of public library systems was performed by an online evaluation tool as well as visually and physically to determine web accessibility and, by extension, technology inclusiveness. Main Results – The results of the online accessibility evaluation tool revealed that not one of the sites surveyed was free of errors or alerts. Contrast errors (related to color combinations), missing alternative text (providing text alternatives for visual elements), and missing form labels (thereby preventing screen readers from performing searches and navigating to results) were the most common problems. Results of visual and physical scans revealed that many sites lacked specific links and/or resources for persons with disabilities, as well as noting that the resources available used oblique language and required many clicks to access. In addition, the vast majority neglected to feature links to national resources such as the National Library Service for the Blind and Physically Handicapped. Conclusions – The web sites of urban public libraries are not yet completely accessible for persons with disabilities. At the very least they need coding fixes and ongoing maintenance to address the kinds of issues found by the online web evaluation tool used. In addition, resources for disabled persons should be prominently and clearly linked and promoted. Further research is called for, both in non-urban library systems and in testing a wider range of access technologies. Improvement efforts should acknowledge that web design that improves access for persons with disabilities serves the broader community as well.


2009 ◽  
Vol 19 (4) ◽  
pp. 425-441 ◽  
Author(s):  
Francisco Javier Miranda ◽  
Ramón Sanguino ◽  
Tomás M. Bañegil

PurposeThe internet is becoming increasingly important in the communication between local governments and citizens, which makes the usability of municipal web sites a critical factor in government‐citizen communication. The purpose of this paper is to propose and test a model for evaluating the potential of municipal web sites.Design/methodology/approachIn this work an objective investigation of the issue has been conducted by manually accessing and evaluating 84 European municipal web sites. Quality of web home pages was determined using an original Web Assessment Index, which focuses on four categories: accessibility, speed, navigability and content.FindingsA detailed report of the results arising from this investigation is presented and systematically analyzed.Originality/valueThe most valuable output from this paper is not the ability to identify the best sites, but to see how each municipal site is compared to related sites and to spot ideas and practices that can improve city sites. These findings will be useful for both researchers and practitioners who seek to understand the issues relevant to municipal e‐government.


2018 ◽  
Author(s):  
Andi Susilo

In Internet world, many sites featured fancy graphics, well organized content, but they did not really mean that a site induced the visitor to come back on a regularbasis. Thus many companies and institutions discovered with surprise that even comparatively large budgets allocated to the development of their Web sites did not always guarantee success. An often quoted possible reason, why potential customers turn their screens rather off than meddle their way through a purchase order, is a Web sites’ low level of consumer focus. There must be a vital interest for online sellers to design their Web sites according to their (potential) customer's needs. The Extended Web Assessment Method (EWAM) represents an instrument for making general statements on the quality of a commercial Web site from a consumer perspective. EWAM is an evaluation tool specifically created for the assessment of electronic commerce applications. EWAM builds on the Web Assessment Method developed at University of St. Gallen, Switzerland by Petra Schubert and Dorian Selz. It mainly integrates findings from Davis’s TAM andFishbein &amp; Ajzein’ TRA. EWAM the method is based on an evaluation grid that includes a set of criteria with which to appraise the quality and success of ecommerce applications. The focus is on consumer perspectives and the specific features of the Internet as a medium. In this study, researcher used the EWAMtool that built with Google Apps Web Based Application for evaluation of e-shops whose main business is selling books. Four Web sites have been selected in Indonesia and one Web site amazon.com as De Facto Standard. The findings show that most of the Web sites in Indonesia assessed do not fully meet the expectations of consumers. Four Web sites have overall scores below +1 (&lt;+1, score +1 means “good”) from range (-2/+2). The following overall score for each Web site result: balaipustakaonline.com (0.31) as The Worst Practice Profile, gramediaonline.com (0.35), erlangga.co.id (0.67), and kutukutubuku.com (0.73) as The Best Practice Profile


Author(s):  
Muneesh Kumar ◽  
Mamta Sareen

While evaluation of government websites has been a matter of interest for researchers, the perspectives and parameters of such evaluation used in these have been diverse. It is primarily because the evaluated web sites had different objectives and only a general matrix could be used for their assessment. Fortunately, web sites of Municipal Corporations have a unique advantage in this respect. The kind of information needs and citizen services required in different cities do not differ significantly in most cases. In this chapter, an attempt has been made to evaluate municipal websites of twenty major cities in India. It also examines the relationship between the income levels of the city and the quality of municipal website. While the glaring differences were observed among municipal web sites of different cities, no significant relationship could be established between the quality of municipal websites and income levels in the city.


2003 ◽  
Vol 31 (3) ◽  
pp. 307-329
Author(s):  
Mohammad Khalid Hamza

The Nielsen/Net report Ratings 2000, reported that in 2002, online usage at work Jumped 17 Percent Year-Over-Year, driven by female office workers. Nearly 46 million American office workers logged onto the Web, the highest peak since January 2000. It was also predicted that the number of students using the Internet was expected to reach 13.5 million by 2002, an increase from 3.4 million who were using the Internet in 1995. United States colleges and universities, in the year 2000, offered in excess of 6,000 accredited courses on the Web. Furthermore, nearly 10 million people over the age of 16 gained Internet access in the United States between the end of 2001 and the end of 2002, significantly more than in the other 10 markets studied The Internet population of 71.1 percent in 2002 was up from 66.9 percent in 2000 [1, 2]. Many visually pleasing Web sites claim to be educational but have little, if any, pedagogical importance due to a poor application of a systematic design of instruction and the use of the technology as a cognitive tool to enhance the learning experience [3, 4]. Also, there is a need to measure and evaluate technology [5], but there is no standard review process for identifying a good educational Web site [6]. Therefore, the author of this article address the need to effectively and authentically evaluate “educational” Web sites, or those that claim to be educational based on a sound and systematic process that incorporates elements of instructional design and cognitive tools principles. Hence, the “Web Evaluation Tool” (WET) was developed at the Center for the Advancement of Distance Education Technologies (CADET) ( http://www.fau.edu/cadet ). WET, a user-friendly tool that supports its users (teachers, trainers, and researchers), was created to enhance the evaluation process of educational Web sites and Internet environments to foster effective and creative learning at all levels.


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