Heavy Vehicle Automation: Human Factors Lessons Learned

The Army's acquisition process is transforming to meet the needs of a force that must be agile, adaptive, and responsive to asymmetric threats. Advanced capabilities and technologies, which are urgently needed to enable rapid response to evolving military needs, are being developed and pushed out to troops at unprecedented rates. As a result, not all systems have undergone an iterative design process, received usability feedback from their target users, or had design support from human factors engineers to ensure that unit and Soldier considerations have been addressed. Subsequently, these systems may possess characteristics that induce high cognitive workload, fatigue, detectability, or trigger events that lead to fratricide. When human factors engineers encounter a system that has not derived these benefits, they too must become more agile, adaptive, and responsive to ensure that Soldier feedback is collected and that serious issues are identified and resolved before the system makes its way to the battlefield. Lessons learned while participating in advanced technology and experimentation programs include techniques that facilitate working with small Ns, institutional review boards, rapid survey instrument development, and the collection of qualitative feedback as well as the importance of having a “usability tool kit” available to facilitate data collection efforts in an operational field environment.

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Human Factors in Cybersecurity – Perspectives from Industries

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1541931218621032 ◽

2018 ◽

Vol 62 (1) ◽

pp. 139-143 ◽

Cited By ~ 1

Author(s):

Nathan Lau ◽

Robert Pastel ◽

Melissa R Chapman ◽

Jennifer Minarik ◽

Jonathan Petit ◽

...

Keyword(s):

Higher Education ◽

Human Factors ◽

Lessons Learned ◽

Security Challenge ◽

Level Of Effort ◽

Human Factors Research

Today, cybersecurity is impacting every individual and industry, but the level of effort from the human factors community seems negligible compared to the magnitude of the current security challenge. This panel invites professionals in the healthcare, computer and network, higher education, and automotive industries to share experiences, lessons learned and solutions. The panel characterizes the security landscape in different industries and facilitate discussion on human factors research and applications to address the formidable security challenge.

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Implementation of Information Management System: Human Factors Lessons Learned from Industrial Company

Advances in Intelligent Systems and Computing - Advances in Usability and User Experience ◽

10.1007/978-3-319-60492-3_15 ◽

2017 ◽

pp. 157-166 ◽

Cited By ~ 2

Author(s):

Magdalena K. Wyrwicka ◽

Barbara Zasada ◽

Beata Mrugalska

Keyword(s):

Human Factors ◽

Information Management ◽

Management System ◽

Information Management System ◽

Lessons Learned ◽

Industrial Company

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Transcending Distance in Long-Term Care: Can Serious Games Increase Resident Resilience?

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181321651033 ◽

2021 ◽

Vol 65 (1) ◽

pp. 1362-1366

Author(s):

Trevor Hall ◽

Monika Kastner ◽

Susan Woollard ◽

Christine Ramdeyol ◽

Julie Makarski ◽

...

Keyword(s):

Human Factors ◽

Serious Games ◽

Long Term Care ◽

Health Centre ◽

Lessons Learned ◽

Healthcare Organizations ◽

Physical Frailty ◽

Term Care ◽

Resident Resilience

In Canada, over 15,000 residents of long-term care have died from COVID-19 since the start of the pandemic representing 59 percent of all COVID-19 deaths (National Institute of Ageing, 2021). Urgent research and subsequent applied action are needed to save life and quality of life including the presence of family (CFHI, 2020). Social and physical frailty are major systemic patient safety gaps and are challenges for most healthcare organizations. This practitioner-led panel of experienced human factors, implementation science and healthcare experts used a case study of a project at North York General Hospital’s Seniors’ Health Centre in Toronto to discuss how these challenges can be addressed with serious games. The project discussed used games that aim to reduce social and physical frailty through exercise while interacting with remote families. Lessons learned to-date and challenges observed, in rapidly implementing safety and human factors programs intended to create resilient residents in a real healthcare context were discussed.

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An Exploration of Patient Ergonomics in Historically Marginalized Communities

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181319631531 ◽

2019 ◽

Vol 63 (1) ◽

pp. 914-918

Author(s):

Rupa S. Valdez ◽

Richard J. Holden ◽

Kapil Madathil ◽

Natalie Benda ◽

Richard J. Holden ◽

...

Keyword(s):

Social Justice ◽

Social Network ◽

Human Factors ◽

Educational Background ◽

Lessons Learned ◽

Marginalized Communities ◽

Community Or ◽

Human Factors And Ergonomics ◽

Wide Range ◽

Geographic Setting

The growing field of patient ergonomics is built on an understanding that patients and their social network members increasingly play a key role in managing their health and healthcare across a wide range of settings including the home, workplace, and community. Over the last several years, we have traced, explored, and debated emerging research in this area, including the theories, methods, and strategies for implementation that are needed to support this new area of human factors and ergonomics. In this current panel, we begin a new dialogue in this space, one that is inspired not only by our previous discussions but also by recent conversations in our community about the need for human factors and ergonomics to consider issues of inclusivity, diversity, and social justice. To that end, each of our five panelists will present the patient ergonomics research they are conducting within a historically marginalized community or population and highlight lessons learned from their experiences. This presentation of work spanning considerations of gender, age, race, geographic setting, educational background, and disability will serve as a foundation for a wider discussion with the audience about how patient ergonomics as a field can prioritize and support this type of work.

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EHR to EHR Transitions: Establishing and Growing a Knowledge Base

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1541931218621117 ◽

2018 ◽

Vol 62 (1) ◽

pp. 513-517

Author(s):

Jennifer Herout ◽

Jason J. Saleem ◽

Matthew Weinger ◽

Robert W. Grundmeier ◽

Emily S. Patterson ◽

...

Keyword(s):

Human Factors ◽

Electronic Health Record ◽

Knowledge Base ◽

Panel Discussion ◽

National Policy ◽

Lessons Learned ◽

Health Record ◽

Healthcare Organizations ◽

Healthcare Facilities ◽

New Research

Although numerous healthcare organizations have transitioned from one electronic health record (EHR) to another or are currently planning a transition, there are few documented artifacts, such as published studies or operationalizable resources, that offer guidance on such transitions. This panel seeks to begin a conversation about human factors considerations in EHR transitions from a legacy system. Panel members will discuss current literature and research on the topic as well as experiences with and lessons learned from transitions within their organizations. Panel discussion can be expected to identify new research opportunities, needed resources, and guidance for EHR vendors or healthcare facilities in the midst of or preparing for an EHR transition. Panelists will also lay out systemic issues that need to be addressed at the national policy and regulatory level. This topic is relevant not only to full-scale EHR transitions, but also has applicability for significant EHR version changes.

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Designing Synthetic Tasks for Human Factors Research: An Application to Uninhabited Air Vehicles

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129804200128 ◽

1998 ◽

Vol 42 (1) ◽

pp. 123-127 ◽

Cited By ~ 6

Author(s):

Elizabeth Martin ◽

Don R. Lyon ◽

Brian T. Schreiber

Keyword(s):

Human Factors ◽

Real World ◽

Lessons Learned ◽

Laboratory Research ◽

Preliminary Design ◽

Design Study ◽

Air Vehicle ◽

Human Factors Research ◽

Laboratory Task ◽

Air Vehicles

Research from different laboratories could be compared more easily if a common set of research tasks were used. Such tasks should be amenable to controlled laboratory research, yet the results should generalize to important real-world tasks. In this paper, we describe the design of synthetic tasks, which are research tasks constructed by systematic abstraction from a corresponding real-world task. We present as an example a laboratory task (the cloud-break task) derived from a particularly demanding part of the reconnaissance mission of the USAF Predator uninhabited air vehicle. We describe potential pitfalls in decoupling a synthetic task from its normal mission context, and discuss some lessons learned from a preliminary design study.

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Current Challenges and Opportunities for Better Integration of Human Factors Research with Development of Clinical Information Systems

Yearbook of Medical Informatics ◽

10.1055/s-0038-1638638 ◽

2009 ◽

Vol 18 (01) ◽

pp. 48-58 ◽

Cited By ~ 34

Author(s):

J. J. Saleem ◽

A. L. Russ ◽

P. Sanderson ◽

T. R. Johnson ◽

J. Zhang ◽

...

Keyword(s):

Information Systems ◽

Human Factors ◽

User Satisfaction ◽

Clinical Decision Making ◽

Clinical Information System ◽

Healthcare Delivery ◽

Clinical Information ◽

Lessons Learned ◽

Clinical Information Systems ◽

Human Factors Research

Summary Objectives Clinical information system (CIS) developers and implementers have begun to look to other scientific disciplines for new methods, tools, and techniques to help them better understand clinicians and their organizational structures, clinical work environments, capabilities of clinical information and communications technology, and the way these structures and processes interact. The goal of this article is to help CIS researchers, developers, implementers, and evaluators better understand the methods, tools, techniques, and literature of the field of human factors. Methods We developed a framework that explains how six key human factors topics relate to the design, implementation, and evaluation of CISs. Results Using this framework we discuss the following six topics: 1) informatics and patient safety; 2) user interface design and evaluation; 3) workflow and task analysis; 4) clinical decision making and decision support; 5) distributed cognition; and 6) mental workload and situation awareness. Conclusions Integrating the methods, tools, and lessons learned from each of these six areas of human factors research early in CIS design and incorporating them iteratively during development can improve user performance, user satisfaction, and integration into clinical workflow. Ultimately, this approach will improve clinical information systems and healthcare delivery.

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