scholarly journals Gap Analysis towards Harmonisation of the MQA Code of Practice for Programme Accreditation with the Quality Management System of MS ISO 9001:2008

2011 ◽  
Vol 18 ◽  
pp. 436-441 ◽  
Author(s):  
Shahrir Abdullah ◽  
Azian Abd Latiff ◽  
Thomas Paraidathathu ◽  
Azizah Jaafar ◽  
Wan Noorina Wan Ahmad ◽  
...  
2018 ◽  
Vol 49 ◽  
pp. 01005
Author(s):  
Bambang Purwanggono ◽  
Arfan Bakhtiar ◽  
Rifky Rahman H

The fierce competition of global economy requires company to have a good Quality Management System (QMS). Efforts done by the company included applying standards of Quality Management System (QMS) ISO 9001. ISO 9001 is a standard that contains requirements of quality management system, published by the International Organization for Standarization (IOS). The object of this research is JP-GRAHA PT Jasaraharja Putera. JP-GRAHA is one of the product from PT Jasaraharja dealing with fire insurance. JP-GRAHA already implemented ISO 9001:2008. But the implementation of ISO 9001:2008 suffer from a decline in consistency, meanwhile the company must prepare to upgrade into ISO 9001:2015. This research aims to identify the readiness of the company in the facing Certification of ISO 9001:2015 and provide recommendations to improve the readiness of the company. The method used in this research is Gap Analysis to evaluate current company state and assess the readiness of the company in facing certification of ISO 9001:2015. Gap Analysis is a checklist made based on the existing requirements icluded in ISO 9001:2015. The results from the calculation using the checklist will show how the readiness of JP-GRAHA PT Jasaraharja Putera in light of performing certification of ISO 9001:2015


2018 ◽  
Vol 49 ◽  
pp. 01008
Author(s):  
Ahmudi ◽  
Bambang Purwanggono ◽  
Naniek Utami Handayani

Globalization era requires many companies to improve service quality and resource management capabilities in order to gennerate public confidence in the products and commitments offered. The quality improvement program is contained in Quality Management System (QMS). QMS is developed in ISO 9001 standart certification.ISO 9001 is a standard that contains quality management system requirements issued by the International Organization for standarization (IOS). Companies that become the obyect of research is PT Sejahtera, this company is engaged in manufacturing.the company suffered several losses in the form of withdrawal of order from customer. Besides that happened also complaint from customer will product which yield not according to standard which have been approved. This research aims to evaluate the effectiveness of ISO 9001: 2015 implementation at PT. Sejahtera. The method used is Gap Analysis. Calculations on gap analysis use checklists made based on requirements of ISO 9001: 2015.the result of calculation using checklist will show how big the effectiveness of PT. Sejahtera in implementing ISO 9001: 2015


2018 ◽  
Vol 49 ◽  
pp. 01007
Author(s):  
Naniek Utami Handayani ◽  
Anita Mustikasari ◽  
Sabrina Hutagalung ◽  
Baby Monica

SME is required to improve their service quality and resource management for giving customer loyalty toward product offered. The ISO 9001 is one of quality management system standard which is approved globally which are frequently communicated thru service quality insurance to solve the matter of indistinct expectancy Aldin Natural Home is SME engaged in dolls production. In the implementation of quality management system, they have lack on standard operating procedure (SOP). This study aims to analyze and find out the readiness of ISO 9001:2015 implementations in SME Aldin Natural Home. Gap analysis method also is conducted in this research to describe the differences between required and actual quality management systems. The results areSME Aldin Natural Home need to understand and review of implementation of ISO 9001:2015 with the highest 29% on clause 8, Operation while the lowest is 14% on clause 9, Performance Evaluation.


2019 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Benedictus Rahardjo

Abstract—X company is a kind of service company in the plating area. The aim of this research is designing a self-assessment checklist regarding to the requirement of ISO 9001:2015 quality management. Actually, this company has implemented the ISO 9001:2015, however they never did the internal audit. In the purpose of doing the internal audit, it needs a self-assessment checklist to help each department in recognizing their lack of document. The checklist is made based on the requirement of clause 4 until 10 in ISO 9001:2015. The scoring category in the checklist is modified based on Baldrige scoring in process and result dimension. The result of this research is the gap analysis presented from clause 4 until 10 in percentage, which are 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, and 55,56%, respectively.Keywords: Quality Management System, ISO 9001:2015, Baldrige Scoring Abstrak— Perusahaan X adalah sebuah perusahaan yang bergerak di bidang jasa pelapisan logam (plating). Penelitian ini bertujuan untuk perancangan checklist self-assessment terkait dengan kepentingan untuk melengkapi persyaratan sistem manajemen mutu ISO 9001:2015. Perusahaan ini sebenarnya telah menerapkan ISO 9001:2015, akan tetapi belum pernah melakukan audit internal. Dalam rangka melakukan audit internal, maka dibutuhkan sebuah checklist self-assessment untuk membantu tiap departemen mengetahui kekurangan dokumen yang ada. Dalam penelitian ini dirancang sebuah checklist self-assessment yang berdasarkan persyaratan klausul 4 hingga klausul 10 sesuai dengan sistem manajemen mutu ISO 9001:2015. Pada checklist ini, kategori penilaian yang digunakan adalah modifikasi dari kategori penilaian Baldrige pada dimensi proses dan hasil. Hasil dari penelitian ini diperoleh persentase analisa gap dari klausul 4 hingga klausul 10, berturut-turut adalah 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, 55,56%.Kata kunci: Sistem Manajemen Mutu, ISO 9001: 2015, Penilaian Baldrige


Author(s):  
Suhendris Suhendris ◽  
Dana Santoso Saroso

Heavy equipment market in Indonesia is very large, the opportunity to increase heavy equipment business is wide open, and all competitors provide the best products and services for their customers. For this reason, companies need to develop an international standard system. The system is known as Quality Management System (QMS) and developed in ISO 9001: 2015 standard certification. ISO 9001 is a standard that contains the requirements of the Quality Management System issued by the International Organization for Standardization (IOS). Companies that become the object of research is heavy equipment company engaged in the sale of heavy equipment and after-sales service. The problem that is going on in this company is that there is a lot of down payment for the purchase of units and spare parts that cannot be billed due to the documents that are related to the purchase process, many of which are non-existent and also missing, besides that there are also many complaints regarding the availability of spare parts and service, this is one of the indirect impacts of not implementing QMS ISO 9001: 2015. The research objective is to evaluate the current condition of the Heavy Equipment Company and assess the readiness of the Company in meeting ISO 9001: 2015 standards. The method used is Gap Analysis requirements of ISO 9001: 2015. Calculation on Gap Analysis uses a checklist made based on the requirements of ISO 9001: 2015, and the results will show how much the readiness of the Heavy Equipment Company meets the ISO 9001: 2015 standard.


2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  

Author(s):  
D. Thandapani ◽  
K. Gopalakrishnan ◽  
S.R. Devadasan ◽  
C.G. Sreenivasa ◽  
R. Murugesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Ikram ◽  
Yichen Shen ◽  
Marcos Ferasso ◽  
Idiano D’Adamo

Purpose This study aims to explore the effects of the COVID-19 outbreak on exports of goods and services, logistics performance, environmental management system (ISO 14001) certification and quality management system (ISO 9001) certification in top affected Asian countries of India, Iran, Indonesia, Philippines, Bangladesh and Pakistan. Design/methodology/approach A novel grey relational analysis models’ approach is used to examine the inter-relationship between COVID-19 economic growth and environmental performance. Moreover, the authors applied a conservative (maximin) model to investigate which countries have the least intensifying affected among all of the top affected COVID-19 Asian countries based on the SS degree of grey relation values. The data used in this study was collected from multiple databases during 2020 for analysis. Findings Results indicate that the severity of COVID-19 shows a strong negative association and influence of COVID-19 on the exportation of goods and services, logistics performance, ISO 9001 and ISO 14001 certifications in all the six highly affected countries during a pandemic outbreak. Although the adverse effects of COVID-19 in exporting countries persisted until December 31, 2020, their magnitude decreased over time in Indonesia and Pakistan. During the COVID-19 outbreak, Pakistan showed comparatively better performance among the six top highly affected Asian countries due to its smart locked down strategy and prevents its economy from severe damages. While India and Iran export drastically go down due to a rapid increase in the number of COVID-19 cases and deaths. Research limitations/implications The research findings produce much-required policy suggestions for leaders, world agencies and governments to take corrective measures on an emergent basis to prevent the economies from more damages and improve their logistics, environmental and quality performance during the pandemic of COVID-19. Originality/value This study develops a framework and investigates the intensifying effects of COVID-19 effects on economic growth, logistics performance, environmental performance and quality production processes.


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