Effectiveness analysis of ISO 9001:2015 implementation at manufacturing industry

Globalization era requires many companies to improve service quality and resource management capabilities in order to gennerate public confidence in the products and commitments offered. The quality improvement program is contained in Quality Management System (QMS). QMS is developed in ISO 9001 standart certification.ISO 9001 is a standard that contains quality management system requirements issued by the International Organization for standarization (IOS). Companies that become the obyect of research is PT Sejahtera, this company is engaged in manufacturing.the company suffered several losses in the form of withdrawal of order from customer. Besides that happened also complaint from customer will product which yield not according to standard which have been approved. This research aims to evaluate the effectiveness of ISO 9001: 2015 implementation at PT. Sejahtera. The method used is Gap Analysis. Calculations on gap analysis use checklists made based on requirements of ISO 9001: 2015.the result of calculation using checklist will show how big the effectiveness of PT. Sejahtera in implementing ISO 9001: 2015

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Gap Analysis towards Harmonisation of the MQA Code of Practice for Programme Accreditation with the Quality Management System of MS ISO 9001:2008

Procedia - Social and Behavioral Sciences ◽

10.1016/j.sbspro.2011.05.064 ◽

2011 ◽

Vol 18 ◽

pp. 436-441 ◽

Cited By ~ 1

Author(s):

Shahrir Abdullah ◽

Azian Abd Latiff ◽

Thomas Paraidathathu ◽

Azizah Jaafar ◽

Wan Noorina Wan Ahmad ◽

...

Keyword(s):

Quality Management ◽

Management System ◽

Gap Analysis ◽

Quality Management System ◽

Iso 9001 ◽

Code Of Practice

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Analysis of ISO 9001:2015 certification readiness of JP-Graha product of Jasaraharja Putera using gap analysis

SHS Web of Conferences ◽

10.1051/shsconf/20184901005 ◽

2018 ◽

Vol 49 ◽

pp. 01005

Author(s):

Bambang Purwanggono ◽

Arfan Bakhtiar ◽

Rifky Rahman H

Keyword(s):

Quality Management ◽

Management System ◽

Global Economy ◽

Gap Analysis ◽

Quality Management System ◽

International Organization ◽

Iso 9001 ◽

Fire Insurance ◽

Fierce Competition

The fierce competition of global economy requires company to have a good Quality Management System (QMS). Efforts done by the company included applying standards of Quality Management System (QMS) ISO 9001. ISO 9001 is a standard that contains requirements of quality management system, published by the International Organization for Standarization (IOS). The object of this research is JP-GRAHA PT Jasaraharja Putera. JP-GRAHA is one of the product from PT Jasaraharja dealing with fire insurance. JP-GRAHA already implemented ISO 9001:2008. But the implementation of ISO 9001:2008 suffer from a decline in consistency, meanwhile the company must prepare to upgrade into ISO 9001:2015. This research aims to identify the readiness of the company in the facing Certification of ISO 9001:2015 and provide recommendations to improve the readiness of the company. The method used in this research is Gap Analysis to evaluate current company state and assess the readiness of the company in facing certification of ISO 9001:2015. Gap Analysis is a checklist made based on the existing requirements icluded in ISO 9001:2015. The results from the calculation using the checklist will show how the readiness of JP-GRAHA PT Jasaraharja Putera in light of performing certification of ISO 9001:2015

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PENINGKATAN DAYA SAING PENDIDIKAN MELALUI MANAJEMEN MUTU ISO 9001 : 2008

MANAGERE : Indonesian Journal of Educational Management ◽

10.52627/ijeam.v1i1.7 ◽

2019 ◽

Vol 1 (1) ◽

pp. 30-50

Author(s):

Faizin Faizin ◽

Wardatus Sholehati

Keyword(s):

Quality Management ◽

Management System ◽

Quality Management System ◽

Educational Institution ◽

Iso 9001 ◽

Educational Institutions ◽

Educational Goals ◽

Improvement Program ◽

National Education ◽

Institutional Marketing

Implementation of ISO 9001: 2008 quality management system will be a solution for educational institutions in dealing with problems and threats that can reduce the quality of educational institutions. Institutional marketing and student output generated through a good learning process will result in good academic and non-academic achievements. To realize a better quality educational institution, an institution should always evaluate the quality improvement program continuously, this system will become a strategic tool in increasing the institution's competitiveness in accordance with the demands of the times and the desires of customers, educational institutions as a form of service services are required to form good and capable human resources that are competitive in accordance with educational goals. Adopting the ISO quality management system and implementing its principles well will improve management within an institution so that its management is good and the performance of internal and external members can collaborate well to realize the goals of the institution in accordance with National Education Standards.

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Analysis of implementation of ISO 9001:2015 in SME Aldin Natural Home

SHS Web of Conferences ◽

10.1051/shsconf/20184901007 ◽

2018 ◽

Vol 49 ◽

pp. 01007

Author(s):

Naniek Utami Handayani ◽

Anita Mustikasari ◽

Sabrina Hutagalung ◽

Baby Monica

Keyword(s):

Quality Management ◽

Service Quality ◽

Management System ◽

Gap Analysis ◽

Quality Management System ◽

Standard Operating Procedure ◽

Iso 9001 ◽

Analysis Method ◽

Quality Management Systems ◽

Natural Home

SME is required to improve their service quality and resource management for giving customer loyalty toward product offered. The ISO 9001 is one of quality management system standard which is approved globally which are frequently communicated thru service quality insurance to solve the matter of indistinct expectancy Aldin Natural Home is SME engaged in dolls production. In the implementation of quality management system, they have lack on standard operating procedure (SOP). This study aims to analyze and find out the readiness of ISO 9001:2015 implementations in SME Aldin Natural Home. Gap analysis method also is conducted in this research to describe the differences between required and actual quality management systems. The results areSME Aldin Natural Home need to understand and review of implementation of ISO 9001:2015 with the highest 29% on clause 8, Operation while the lowest is 14% on clause 9, Performance Evaluation.

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Perancangan dan Implementasi Self Assessment Untuk Sertifikasi ISO 9001:2015 Menggunakan Metode Baldrige Scoring

Jurnal Media Teknik dan Sistem Industri ◽

10.35194/jmtsi.v3i1.423 ◽

2019 ◽

Vol 3 (1) ◽

pp. 1

Author(s):

Benedictus Rahardjo

Keyword(s):

Quality Management ◽

Management System ◽

Gap Analysis ◽

Quality Management System ◽

Internal Audit ◽

Iso 9001 ◽

Self Assessment ◽

Service Company

Abstract—X company is a kind of service company in the plating area. The aim of this research is designing a self-assessment checklist regarding to the requirement of ISO 9001:2015 quality management. Actually, this company has implemented the ISO 9001:2015, however they never did the internal audit. In the purpose of doing the internal audit, it needs a self-assessment checklist to help each department in recognizing their lack of document. The checklist is made based on the requirement of clause 4 until 10 in ISO 9001:2015. The scoring category in the checklist is modified based on Baldrige scoring in process and result dimension. The result of this research is the gap analysis presented from clause 4 until 10 in percentage, which are 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, and 55,56%, respectively.Keywords: Quality Management System, ISO 9001:2015, Baldrige Scoring Abstrak— Perusahaan X adalah sebuah perusahaan yang bergerak di bidang jasa pelapisan logam (plating). Penelitian ini bertujuan untuk perancangan checklist self-assessment terkait dengan kepentingan untuk melengkapi persyaratan sistem manajemen mutu ISO 9001:2015. Perusahaan ini sebenarnya telah menerapkan ISO 9001:2015, akan tetapi belum pernah melakukan audit internal. Dalam rangka melakukan audit internal, maka dibutuhkan sebuah checklist self-assessment untuk membantu tiap departemen mengetahui kekurangan dokumen yang ada. Dalam penelitian ini dirancang sebuah checklist self-assessment yang berdasarkan persyaratan klausul 4 hingga klausul 10 sesuai dengan sistem manajemen mutu ISO 9001:2015. Pada checklist ini, kategori penilaian yang digunakan adalah modifikasi dari kategori penilaian Baldrige pada dimensi proses dan hasil. Hasil dari penelitian ini diperoleh persentase analisa gap dari klausul 4 hingga klausul 10, berturut-turut adalah 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, 55,56%.Kata kunci: Sistem Manajemen Mutu, ISO 9001: 2015, Penilaian Baldrige

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Lean Six Sigma methods and tools in ISO 9001:2015 management systems

Journal of Engineering and Science Research ◽

10.26666/rmp.jesr.2019.5.5 ◽

2019 ◽

Vol 3 (5) ◽

pp. 28-35

Author(s):

Keyword(s):

Quality Management ◽

Six Sigma ◽

Management System ◽

Quality Management System ◽

Integrated Management ◽

Lean Six Sigma ◽

Iso 9001 ◽

Improvement Program ◽

Integration Model ◽

Integrated Management System

Many certified ISO 9001 companies are adopting continuous improvement systems based on Lean and Six Sigma principles. Objective: this paper aims to illustrate how Lean and Six Sigma principles, methodologies and tools can be adopted within a quality management system based on the ISO 9001:2015 standard. Results: a new Lean Six Sigma and ISO 9001:2015 integration model is proposed with the explanation of how a wide set of Lean and Six Sigma tools and methods can be applied in different clauses of requirements of the standard. Conclusion: the proposed model contributes to increase the ability to combine a quality management system based on ISO 9001:2015 with a Lean Six Sigma improvement program into a single and integrated management system, thus improving overall efficiency.

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ANALYSIS OF THE READINESS TOWARDS THE IMPLEMENTATION OF ISO STANDARD 9001: 2015 IN THE COMPANY OF HEAVY EQUIPMENT

Operations Excellence Journal of Applied Industrial Engineering ◽

10.22441/oe.v10.3.2018.001 ◽

2018 ◽

Vol 10 (3) ◽

pp. 209

Author(s):

Suhendris Suhendris ◽

Dana Santoso Saroso

Keyword(s):

Quality Management ◽

Management System ◽

Gap Analysis ◽

Quality Management System ◽

Spare Parts ◽

International Organization ◽

Iso 9001 ◽

Heavy Equipment ◽

Purchase Process ◽

Indirect Impacts

Heavy equipment market in Indonesia is very large, the opportunity to increase heavy equipment business is wide open, and all competitors provide the best products and services for their customers. For this reason, companies need to develop an international standard system. The system is known as Quality Management System (QMS) and developed in ISO 9001: 2015 standard certification. ISO 9001 is a standard that contains the requirements of the Quality Management System issued by the International Organization for Standardization (IOS). Companies that become the object of research is heavy equipment company engaged in the sale of heavy equipment and after-sales service. The problem that is going on in this company is that there is a lot of down payment for the purchase of units and spare parts that cannot be billed due to the documents that are related to the purchase process, many of which are non-existent and also missing, besides that there are also many complaints regarding the availability of spare parts and service, this is one of the indirect impacts of not implementing QMS ISO 9001: 2015. The research objective is to evaluate the current condition of the Heavy Equipment Company and assess the readiness of the Company in meeting ISO 9001: 2015 standards. The method used is Gap Analysis requirements of ISO 9001: 2015. Calculation on Gap Analysis uses a checklist made based on the requirements of ISO 9001: 2015, and the results will show how much the readiness of the Heavy Equipment Company meets the ISO 9001: 2015 standard.

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