scholarly journals Managing Job Attitudes: The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behaviors

2016 ◽  
Vol 35 ◽  
pp. 604-611 ◽  
Author(s):  
Shafazawana Mohamed Tharikh ◽  
Cheah Yeh Ying ◽  
Zuliawati Mohamed Saad ◽  
Kavitha a/p Sukumaran
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Job Attitudes ◽  
Organizational Citizenship Behaviors ◽  
Citizenship Behaviors

Job Satisfaction of Nurses and Its Moderating Effects on the Relationship Between Organizational Commitment and Organizational Citizenship Behaviors

2015 ◽  
Vol 29 (3) ◽  
pp. 226-244 ◽  
Author(s):  
Chia-Tzu Lin ◽  
Ching-Sheng Chang
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behaviors ◽  
Citizenship Behaviors ◽  
Cross Sectional Survey ◽  
Large Hospital ◽  
Cross Sectional ◽  
Survey Results ◽  
The Relationship

Because nurses deliver care to patients on behalf of hospitals, hospitals should enhance the spontaneous organizational citizenship behaviors of front-line nurses to increase patient satisfaction and, hence, to increase the competitiveness of the hospital. However, a major gap in the literature is the lack of evidence-based studies of the correlations among job satisfaction, organizational commitment, and organizational citizenship behaviors in nursing personnel. Therefore, this study performed a cross-sectional survey of nurses in 1 large hospital in Taiwan; out of 400 questionnaires distributed, 386 valid questionnaires were collected, which was a valid response rate of 96.50%. The survey results revealed that organizational commitment has a significant positive effect on organizational citizenship behaviors (γ11 = 0.57, p < .01) and that job satisfaction has a significant positive moderating effect on the relationship between organizational commitment and organizational citizenship behaviors (Δχ2 = 26.397, p < .01). Therefore, hospitals can improve the job satisfaction of their nursing staff by improving perceived working satisfaction, interpersonal satisfaction, and remunerative satisfaction, which would then improve organizational commitment and organizational citizenship behaviors.

scholarly journals Effect Of Organization Commitment Mediation To Organizational Citizenship Behaviors With Interpersonal Communication And Work Satisfaction As Antesedent Variable

2018 ◽  
Vol 6 (1) ◽  
pp. 8-22
Author(s):  
Ramdani Bayu Putra
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Interpersonal Communication ◽  
Organizational Citizenship ◽  
Sampling Technique ◽  
Organizational Citizenship Behaviors ◽  
Structural Equations ◽  
Citizenship Behaviors ◽  
Structural Equations Modeling ◽  
Antecedent Variable

The purpose of this research is to know and analyze the effect of mediation of organizational commitment to organizational citizenship behaviors (OCB) with interpersonal communication and job satisfaction as antecedent variable. Population and sample of this research is all employees of Regional Disaster Management Agency of West Sumatera Province which amounted to 52 people. The sampling technique used the census method.The results of Structural Equations Modeling (SEM) testing with SmartPLS 2.0 M3 show significant positive influences of interpersonal communication, job satisfaction and organizational commitment to organizational citizenship behaviors (OCB). Furthermore, the results of the analysis also concluded that there is a significant positive effect of interpersonal communication and job satisfaction on organizational commitment. As for the indirect influence of the results of this study, proving that organizational commitment is able to strengthen or enhance the influence of interpesonal communication and job satisfaction on organizational citizenship behaviors.Keywords   : Interpersonal Communication, Job Satisfaction Organizational Commitment, and Organizational citizenship behaviorsAbstrakTujuan penelitian ini adalah untuk mengetahui dan menganalisis efek mediasi komitmen organisasi terhadap organizational citizenship behaviors (OCB) dengan komunikasi interpersonal dan kepuasan kerja sebagai variabel anteseden. Populasi dan sampel penelitian ini adalah seluruh Pegawai Badan Penanggulangan Bencana Daerah Provinsi Sumatera Barat yang berjumlah sebanyak 52 orang. Teknik pengambilan sampel menggunakan metode sensus.Hasil pengujian Structural Equations Modeling (SEM) dengan SmartPLS 2.0 M3, memperlihatkan terdapat pengaruh positif yang signifikan komunikasi interpersonal, kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behaviors (OCB). Selanjutnya hasil analisis juga menyimpulkan terdapat pengaruh positif yang signifikan komunikasi interpersonal dan kepuasan kerja terhadap komitmen organisasi. Sedangkan untuk pengaruh tidak langsung hasil penelitian ini, membuktikan bahwa komitmen organisasi mampu memperkuat atau meningkatkan pengaruh komunikasi interpesonal dan kepuasan kerja terhadap organizational citizenship behaviors.Kata Kunci     :  Komunikasi interpersonal, Kepuasan kerja Komitmen organisasi, dan Organizational citizenship behaviors

A multidimensional analysis of ethical climate, job satisfaction, organizational commitment, and organizational citizenship behaviors

2012 ◽  
Vol 19 (4) ◽  
pp. 513-529 ◽  
Author(s):  
Chun-Chen Huang ◽  
Ching-Sing You ◽  
Ming-Tien Tsai
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Ethical Climate ◽  
Organizational Citizenship Behaviors ◽  
Multidimensional Analysis ◽  
Citizenship Behavior ◽  
Citizenship Behaviors ◽  
Continuance Commitment

The high turnover of nurses has become a global problem. Several studies have proposed that nurses’ perceptions of the ethical climate of their organization are related to higher job satisfaction and organizational commitment and thus lead to higher organizational citizenship behaviors. This study uses hierarchical regression to understand which types of ethical climate, facets of job satisfaction, and the three components of organizational commitment influence different dimensions of organizational citizenship behaviors. Questionnaires were distributed to 450 nurses, and 352 usable questionnaires were returned. The findings of the article suggest that hospitals can increase organizational citizenship behaviors by influencing an organization’s ethical climate, job satisfaction, and organizational commitment. Hospital administrators can foster within organizations, the climate types of caring, law and code and rules climate, satisfaction with coworkers, and affective commitment and normative commitment that increase organizational citizenship behavior, while preventing organizations from developing the type of instrumental climate and continuance commitment that decreases it.

Job Content Plateaus

2016 ◽  
Vol 44 (4) ◽  
pp. 283-296 ◽  
Author(s):  
Carrie S. Hurst ◽  
Lisa E. Baranik ◽  
Steven Clark
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Theory Development ◽  
Job Attitudes ◽  
Organizational Citizenship Behaviors ◽  
Citizenship Behaviors ◽  
Mediation Model ◽  
Hospital Employees ◽  
Job Content ◽  
The Relationship

The current study examined job content plateaus, which occur when employees perceive a lack of future challenge or responsibility in their jobs. Although previous research has indicated that job content plateaus are related to poor job attitudes and outcomes, few studies have examined mediators of these relationships, a critical step in theory development. In this study, we tested a mediation model to examine the outcomes of job content plateaus among a sample of 118 hospital employees in Kenya. Job content plateaus were negatively related to job satisfaction and organizational citizenship behaviors directed at individuals (OCBIs). Job satisfaction was positively related to OCBIs and organizational citizenship behaviors aimed at organizations (OCBOs) and mediated the relationship between job content plateaus and OCBIs and OCBOs.

scholarly journals Workplace Spirituality, Job Satisfaction and Organizational Citizenship Behaviors: A Theoretical Model

2016 ◽  
Vol 11 (8) ◽  
pp. 256 ◽  
Author(s):  
Shibani Belwalkar ◽  
Veena Vohra
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Workplace Spirituality ◽  
Organizational Citizenship Behaviors ◽  
Citizenship Behaviors ◽  
Managerial Effectiveness ◽  
Inner Life ◽  
Management Leadership ◽  
The Relationship

<p class="Abstract">Workplace spirituality has steadily been gaining attention in the last couple of years. Many researchers have investigated the role of “workplace spirituality” with the aim of generating research data that would firmly entrench this construct as vital in the workplace. This article proposes the relationships between workplace spirituality, job satisfaction and organizational citizenship behaviors. It examines the relationship between three workplace spirituality components–meaning and purpose in work, recognition of an inner life or spirit and interconnectedness with the various forms in which organizational citizenship behaviours manifest, mediated by the job satisfaction experienced by the employees. This study can provide significant inputs to promote managerial effectiveness, change management, leadership, holistic performance and growth of organizations, through environments which promote workplace spirituality.</p>

scholarly journals The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers

2020 ◽  
Vol 17 (20) ◽  
pp. 7607
Author(s):  
Alexandra Marcos ◽  
Cristina García-Ael ◽  
Gabriela Topa
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Police Officers ◽  
Discriminant Validity ◽  
Structural Model ◽  
Citizenship Behavior ◽  
Citizenship Behaviors

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).

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