scholarly journals National trends and state-level variation in the duration of incoming quitline calls to 1-800-QUIT-NOW during 2012–2015

2020 ◽  
Vol 15 (2) ◽  
pp. 59-66
Author(s):  
Nathan Mann ◽  
Ann Malarcher ◽  
Lei Zhang ◽  
Asma Shaikh ◽  
Jesse Thompson ◽  
...  
Keyword(s):  
Service Delivery ◽  
Service Provider ◽  
State Level ◽  
Level Variation ◽  
Call Duration ◽  
Incoming Call ◽  
Using Data ◽  
National Trends ◽  
Delivery Models ◽  
Call Volume

AbstractIntroductionThe duration of incoming quitline calls may serve as a crude proxy for the potential amount of reactive counseling provided.AimsTo explore whether call duration may be useful for monitoring quitline capacity and service delivery.MethodsUsing data on the duration of incoming quitline calls to 1-800-QUIT-NOW from 2012 through 2015, we examined national trends and state-level variation in average call duration. We estimated a regression model of average call duration as a function of total incoming calls, nationally and by state, controlling for confounders.ResultsFrom 2012 through 2015, average call duration was 11.4 min, nationally, and was 10 min or longer in 33 states. Average call duration was significantly correlated with quitline service provider. Higher incoming call volume was significantly associated with lower average call duration in 32 states and higher average call duration in five states (P-value <0.05). The relationship between call volume and call duration was not correlated with quitline service provider.ConclusionsVariation in average call duration across states likely reflects different service delivery models. Average call duration was associated with call volume in many states. Significant changes in call duration may highlight potential quitline capacity issues that warrant further investigation.

Comparative Efficiency Assessment of Primary Care Service Delivery Models Using Data Envelopment Analysis

2011 ◽  
Vol 37 (1) ◽  
pp. 85-109 ◽  
Author(s):  
Olga Milliken ◽  
Rose Anne Devlin ◽  
Victoria Barham ◽  
William Hogg ◽  
Simone Dahrouge ◽  
...  
Keyword(s):  
Primary Care ◽  
Data Envelopment Analysis ◽  
Service Delivery ◽  
Care Service ◽  
Data Envelopment ◽  
Comparative Efficiency ◽  
Service Delivery Models ◽  
Efficiency Assessment ◽  
Using Data ◽  
Delivery Models

scholarly journals A Comprehensive Public Health Evaluation of Lockdown as a Non-pharmaceutical Intervention on COVID-19 Spread in India: National Trends Masking State Level Variations

2020 ◽  
Author(s):  
Deepankar Basu ◽  
Maxwell Salvatore ◽  
Debashree Ray ◽  
Mike Kleinsasser ◽  
Soumik Purkayastha ◽  
...  
Keyword(s):  
Public Health ◽  
Case Fatality ◽  
State Level ◽  
Indian States ◽  
Policy Interventions ◽  
Reproduction Numbers ◽  
Using Data ◽  
National Trends ◽  
Effective Public Health ◽  
Outbreak Case

ABSTRACTIntroductionIndia has been under four phases of a national lockdown from March 25 to May 31 in response to the COVID-19 pandemic. Unmasking the state-wise variation in the effect of the nationwide lockdown on the progression of the pandemic could inform dynamic policy interventions towards containment and mitigation.MethodsUsing data on confirmed COVID-19 cases across 20 states that accounted for more than 99% of the cumulative case counts in India till May 31, 2020, we illustrate the masking of state-level trends and highlight the variations across states by presenting evaluative evidence on some aspects of the COVID-19 outbreak: case-fatality rates, doubling times of cases, effective reproduction numbers, and the scale of testing.ResultsThe estimated effective reproduction number R for India was 3.36 (95% confidence interval (CI): [3.03, 3.71]) on March 24, whereas the average of estimates from May 25 - May 31 stands at 1.27 (95% CI: [1.26, 1.28]). Similarly, the estimated doubling time across India was at 3.56 days on March 24, and the past 7-day average for the same on May 31 is 14.37 days. The average daily number of tests have increased from 1,717 (March 19-25) to 131,772 (May 25-31) with an estimated testing shortfall of 4.58 million tests nationally by May 31. However, various states exhibit substantial departures from these national patterns.ConclusionsPatterns of change over lockdown periods indicate the lockdown has been effective in slowing the spread of the virus nationally. The COVID-19 outbreak in India displays large state-level variations and identifying these variations can help in both understanding the dynamics of the pandemic and formulating effective public health interventions. Our framework offers a holistic assessment of the pandemic across Indian states and union territories along with a set of interactive visualization tools that are daily updated at covind19.org.

Reimbursement and Telepractice

2013 ◽  
Vol 3 (2) ◽  
pp. 35-40
Author(s):  
Carol Dudding
Keyword(s):  
Service Delivery ◽  
Healthcare Services ◽  
Speech Language Pathology ◽  
Delivery Method ◽  
Quality Healthcare ◽  
Service Delivery Models ◽  
Private Lives ◽  
Language Pathology ◽  
Delivery Models

Whether in our professional or private lives, we are all aware of the system wide efforts to provide quality healthcare services while containing the costs. Telemedicine as a method of service delivery has expanded as a result of changes in reimbursement and service delivery models. The growth and sustainability of telehealth within speech-language pathology and audiology, like any other service, depends on the ability to be reimbursed for services provided. Currently, reimbursement for services delivered via telehealth is variable and depends on numerous factors. An understanding of these factors and a willingness to advocate for increased reimbursement can bolster the success of practitioners interested in the telehealth as a service delivery method.

Teachers' and Psychologists' Satisfaction With School Psychological Service Delivery Models

2011 ◽  
Author(s):  
Priscilla A. Bade-White ◽  
Richard J. Morris ◽  
Deborah Levine-Donnerstein
Keyword(s):  
Service Delivery ◽  
Service Delivery Models ◽  
Psychological Service ◽  
Delivery Models

scholarly journals Service Delivery Models to Maximize Quality of Life for Older People at the End of Life: A Rapid Review

2019 ◽  
Vol 97 (1) ◽  
pp. 113-175 ◽  
Author(s):  
CATHERINE J. EVANS ◽  
LUCY ISON ◽  
CLARE ELLIS‐SMITH ◽  
CAROLINE NICHOLSON ◽  
ALESSIA COSTA ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Service Delivery ◽  
Older People ◽  
End Of Life ◽  
Rapid Review ◽  
Service Delivery Models ◽  
Delivery Models

Minority Alcoholism Programs: Issues in Service Delivery Models

1983 ◽  
Vol 18 (7) ◽  
pp. 987-1001 ◽  
Author(s):  
Donald E. Maypole ◽  
Ruth Anderson
Keyword(s):  
Service Delivery ◽  
Service Delivery Models ◽  
Delivery Models

scholarly journals Eye care delivery models to improve access to eye care for Indigenous peoples in high-income countries: a scoping review

2021 ◽  
Vol 6 (3) ◽  
pp. e004484
Author(s):  
Helen Burn ◽  
Lisa Hamm ◽  
Joanna Black ◽  
Anthea Burnett ◽  
Matire Harwood ◽  
...  
Keyword(s):  
Diabetic Retinopathy ◽  
Service Delivery ◽  
Indigenous Peoples ◽  
Indigenous Communities ◽  
High Income ◽  
Eye Care ◽  
Service Delivery Models ◽  
Care Services ◽  
Delivery Models ◽  
Improve Access

PurposeGlobally, there are ~370 million Indigenous peoples. Indigenous peoples typically experience worse health compared with non-Indigenous people, including higher rates of avoidable vision impairment. Much of this gap in eye health can be attributed to barriers that impede access to eye care services. We conducted a scoping review to identify and summarise service delivery models designed to improve access to eye care for Indigenous peoples in high-income countries.MethodsSearches were conducted on MEDLINE, Embase and Global Health in January 2019 and updated in July 2020. All study designs were eligible if they described a model of eye care service delivery aimed at populations with over 50% Indigenous peoples. Two reviewers independently screened titles, abstracts and full-text articles and completed data charting. We extracted data on publication details, study context, service delivery interventions, outcomes and evaluations, engagement with Indigenous peoples and access dimensions targeted. We summarised findings descriptively following thematic analysis.ResultsWe screened 2604 abstracts and 67 studies fulfilled our eligibility criteria. Studies were focused on Indigenous peoples in Australia (n=45), USA (n=11), Canada (n=7), New Zealand (n=2), Taiwan (n=1) and Greenland (n=1). The main disease focus was diabetic retinopathy (n=30, 45%), followed by ‘all eye care’ (n=16, 24%). Most studies focused on targeted interventions to increase availability of services. Fewer than one-third of studies reported involving Indigenous communities when designing the service. 41 studies reflected on whether the model improved access, but none undertook rigorous evaluation or quantitative assessment.ConclusionsThe geographical and clinical scope of service delivery models to improve access to eye care for Indigenous peoples in high-income countries is narrow, with most studies focused on Australia and services for diabetic retinopathy. More and better engagement with Indigenous communities is required to design and implement accessible eye care services.

Serving transgender people: clinical care considerations and service delivery models in transgender health

The Lancet ◽  
2016 ◽  
Vol 388 (10042) ◽  
pp. 401-411 ◽  
Author(s):  
Kevan Wylie ◽  
Gail Knudson ◽  
Sharful Islam Khan ◽  
Mireille Bonierbale ◽  
Suporn Watanyusakul ◽  
...  
Keyword(s):  
Service Delivery ◽  
Clinical Care ◽  
Transgender People ◽  
Transgender Health ◽  
Service Delivery Models ◽  
Delivery Models

Benchmarking performance of governance quality in Indian states using MCDM techniques

2018 ◽  
Vol 25 (8) ◽  
pp. 2850-2874
Author(s):  
Alok Raj ◽  
Rupika Khanna
Keyword(s):  
Service Delivery ◽  
State Level ◽  
Law And Order ◽  
Indian States ◽  
Policy Makers ◽  
Content Type ◽  
Promethee Ii ◽  
Social Service Delivery ◽  
Governance Quality ◽  
Key Indicators

Purpose The purpose of this paper is to benchmarking the governance performance of Indian states. Design/methodology/approach This paper provides a framework to measure governance performance at the state level. Using the data on 28 key indicators, the authors evaluate Indian states on seven broad dimensions of governance quality covering several aspects of public service delivery, regulatory quality and law and order. The empirical methodology involves the application of multi-criteria decision making techniques in two steps. The authors, first develop suitable weights of the identified dimensions and criteria under each dimension by applying the inputs of an expert-based decision-panel in a best-worst framework. Next, using these weights, the authors evaluate ranking of each state using TOPSIS and PROMETHEE-II methods. Findings The results indicate wide disparities in the governance performance of Indian states. Based on different indicators, the paper evaluates the rank of all the major Indian states. Results reveal that “Social Service Delivery(S)” is the most influencing dimension for the development of a state. Overall, the authors find Andra Pradesh, NCT of Delhi and Goa to be the leading states in terms of governance quality. Research limitations/implications The paper provides policy makers with easy to use operational indicators to analyse the governance performance of Indian states. These would help in better monitoring of these states through competitive goal-setting for continuous improvement. Originality/value To the best of the authors’ knowledge, this study is the first formal assessment of governance quality in the Indian states in a multi-criteria framework. To this end, the paper addresses the issue of wide regional disparities in the country. The findings of the paper provide powerful insights to policy makers in setting up appropriate strategies to eliminate these disparities.

Sign in / Sign up

Export Citation Format

Share Document