Does computer-mediated conferencing really have a reduced social dimension?

ReCALL ◽  
1998 ◽  
Vol 10 (1) ◽  
pp. 46-52 ◽  
Author(s):  
Tricia Coverdale-Jones

This paper looks at computer-mediated conferencing (CMC) in the international arena, and considers whether culturally influenced behaviour has an effect on communication online. There is consideration of the indicative areas for cross-cultural misunderstanding taken from research into management communication, and also from research into gendered difference in posting styles on newslists and in ‘netiquette’ guidelines. The results from a small sample of questionnaires exemplify the cultural attitudes towards learning of a UK-based group of respondents. Trie question is raised of whether the ‘reduced social dimension’ of CMC allows participants in a conference to overcome social barriers, or whether the lack of social clues present in face-to-face interaction leads to greater confusion.

Author(s):  
Mattia Giovanardi

This exploratory qualitative study is aimed at depicting communication support to Supply Chain (SC) management, emphasizing how relationships and processes are affected by communication flows. It provides a preliminary comprehensive communication mapping, highlighting key stakeholders involved in SC management, communication roles enhancing logistics performances, and channels supporting information and physical flows among partners. It is based on a literature review, multidisciplinary academic meetings, interviews with SC directors of two global companies operating in a reputation-sensitive environment, and desk analysis of companies' documental flows. Findings reveal that communication accomplishes four basic functions: 1) it helps embedding and spreading cultural values along internal SC units; 2) it supports conflict resolution and compensation among different managerial logics; 3) it encourages development and maintenance of relationships with SC partners; 4) it enhances the fine-tuning among SC phases and activities, supporting alignment and integration of procedures and routines. Finally, the study points out that communication is typically face-to-face when it has to support the strategic SC phases, whereas it is typically computer-mediated when supporting SC operational phases.


2018 ◽  
Vol 15 (4) ◽  
pp. 563-591 ◽  
Author(s):  
Béatrice Priego-Valverde ◽  
Brigitte Bigi ◽  
Salvatore Attardo ◽  
Lucy Pickering ◽  
Elisa Gironzetti

AbstractThe present article is part of a larger cross-cultural research project on speaker-hearer smiling behavior in humorous and non-humorous conversations in American English and French. The American corpus consists of eight computer-mediated interactions between English native speakers, and the French one consists of four face-to-face interactions between French native speakers. The goal of the study is twofold: first, we analyze the link between smiling and humor, focusing on the degree of synchronicity of smiling and the intensity of smiling during humorous and non-humorous segments; second, we investigate the various targets mobilized in conversational humor. The results obtained comparing the two data-sets show a correlation between the presence of humor, an increased smiling intensity, and an increase in the synchronized smiling behaviors displayed by participants. However, the two corpora also differ in terms of the displayed smiling behaviors: French participants display more non-synchronic smiling when humor is absent and more synchronic smiling when humor is present. Regarding the various targets of humor (Speaker, Recipient, Other person, Situation, Speaker+Recipient), while their distribution is different – it is more evenly distributed in the French data – the way in which these are mobilized in order to become humorous is quite similar.


2011 ◽  
pp. 1272-1285
Author(s):  
Devan Rosen ◽  
Michael A. Stefanone ◽  
Derek Lackaff

People from distinct cultural backgrounds communicate and manage their interpersonal relations in systematically different ways. The current chapter utilizes a survey of young adults to examine the social patterns of culturally influenced differences in online behavior. Results show that individuals that identify with individualistic cultural backgrounds have larger networks of friends on social network sites (SNSs), have a larger proportion of these friends that they have not actually met face-to-face, and share more photos online, opposed to individuals that identify with less individualistic cultural backgrounds. The size of an individuals’ offline social support network size was a significant predictor of satisfaction with life, while SNS network size was not. Findings suggest that individuals who identify with more individualistic cultural backgrounds tend to be better connected, self-promote, and are more satisfied with their social lives.


Author(s):  
Devan Rosen ◽  
Michael A. Stefanone ◽  
Derek Lackaff

People from distinct cultural backgrounds communicate and manage their interpersonal relations in systematically different ways. The current chapter utilizes a survey of young adults to examine the social patterns of culturally influenced differences in online behavior. Results show that individuals that identify with individualistic cultural backgrounds have larger networks of friends on social network sites (SNSs), have a larger proportion of these friends that they have not actually met face-to-face, and share more photos online, opposed to individuals that identify with less individualistic cultural backgrounds. The size of an individuals’ offline social support network size was a significant predictor of satisfaction with life, while SNS network size was not. Findings suggest that individuals who identify with more individualistic cultural backgrounds tend to be better connected, self-promote, and are more satisfied with their social lives.


Author(s):  
Maryam Bagheri ◽  
Zohre Mohamadi Zenouzagh

AbstractThis study investigated the potentials of face –to- face and computer mediated conversation (CMC) as two speaking modalities on students’ engagement. To this end, 30 Iranian male intermediate EFL learners were selected on the basis of their performance on OPT (Oxford Placement Test) and assigned into the research groups. The progression of face- to- face and CMC groups from limited to elaborate engagement at verbal, paralinguistic and functional levels was assessed using transcription analysis in face-to-face group and chat log analysis in CMC group. The limited and elaborate student engagement indicators in two modalities were identified via Maxqda software. The results of Maxqda analysis indicated that limited engagement was associated with appeal for help, silence, pauses and hesitations, focus on syntax, involvement with procedural talk and L1 use. Respectively, elaborate engagement was associated with avoiding L1 use, focus on discourse, involvement with actual talk and strategic discourse management rather than pause and silence. Chi-square analysis on frequency of indicators of limited and elaborate engagements on verbal, paralinguistic and functional levels indicated that limited and elaborate engagements occurred with different proportions in face-to-face and CMC conversations. Teaching practitioners would benefit the findings of the study since the findings illustrate how students’ engagement in learning evolves and how speaking modalities may impact the pattern of students’ engagement over time. The finding also suggest one way for improving student engagement without over-intervening of teachers is using modalities such as forums where the teacher presence is limited and students have to manage the discourse themselves which in turn increases student engagement.


Rheumatology ◽  
2021 ◽  
Vol 60 (Supplement_1) ◽  
Author(s):  
Francesca Donadoni ◽  
Letizia Gionfrida ◽  
Benjamin Clarke ◽  
James Galloway

Abstract Background/Aims  In an era of increasingly stretched health care resources, accompanied by pressures to deliver more care for people with long term conditions remotely, we need innovative solutions to measure disease activity. In the case of monitoring rheumatoid arthritis (RA), a robust method of capturing reliable Disease Activity Score (DAS-28) information remotely could reduce patient visits to hospitals and free up clinic space. Information would ideally be captured from a home setting by a patient. However, self-reporting of DAS-28 has limited reliability especially at moderate or high levels of disease activity. A mechanism for remotely ascertaining DAS-28 which is both accurate and precise would improve remote management for people living with RA. Methods  We undertook a study to assess patient attitudes regarding a novel remote RA monitoring platform, which uses images and video captured movements to estimate DAS-28. The study involved a semi-structured 30-minutes video interview. Participants were adults with RA living in the UK. The interviews focused on these key areas: i) an overview of their history with the condition, ii) familiarity with DAS-28, iii) relationship with the clinical team, iv) relationship with technology and telemedicine, v) feedback on the RA monitoring platform. Results  Eleven subjects participated in the study. They reported a median disease duration of 11 years (range: 4 to 35), and all had experienced flares, with 10/11 familiar with the DAS-28 prior to the study interview. Since the start of the COVID-19 pandemic, most patients only had contact with clinicians or healthcare facilities over the phone, with only one patient having visited a hospital for a reason not directly related to RA, and one patient having no contact at all. Overall, patients expressed enthusiasm towards the RA monitoring platform and were confident that they would be able to use it at home. Access over the Internet was not perceived as a barrier, and the advantages of tracking disease progression regularly, sharing data with the consultant and saving time travelling to appointments far outweighed the disadvantages. Participants generally reported that they would most benefit from a blended interaction with the clinical team, combining face-to-face appointments with use of the platform at home rather than seeing the platform as a complete alternative to face-to-face assessment. Conclusion  This study provides the first insight into the perception and acceptance of the RA monitoring platform in a small sample of RA patients. Results are positive, and support further evaluation of the platform. Evidence to understand how technology can improve the quality of telemedicine for people with RA is urgently needed as the pandemic continues. Disclosure  F. Donadoni: None. L. Gionfrida: None. B. Clarke: None. J. Galloway: None.


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