Coping With Daily Hindrance and Challenge Stressors in the Workplace

2017 ◽  
Vol 61 (3) ◽  
pp. 123-136
Author(s):  
Sarah Turgut ◽  
Alexandra Michel ◽  
Karlheinz Sonntag

Abstract. This study examined daily hindrance and challenge stressors at work (rated after work) for effects on employees’ state negative affect at the beginning of the next workday. Building on the transactional stress model, the authors also examine whether general coping styles impact the relationships. Multilevel analyses show that previous-day hindrance stressors are positively related to next-day state negative affect, whereas previous-day challenge stressors are not significantly related to next-day state negative affect. The study identifies differential effects of problem-focused versus emotion-focused coping styles: High use of emotion-focused coping style increases state negative affect for both challenge and hindrance stressors; a lack of problem-focused coping style strengthens challenge stressors’ positive effect on state negative affect. The results suggest that occupational health can be promoted through specific stress management training and through workplace designs that reduce hindrance stressors.

2013 ◽  
Vol 44 (1) ◽  
pp. 1-8 ◽  
Author(s):  
Kamilla Bargiel-Matusiewicz ◽  
Aleksandra Kroemeke ◽  
Katarzyna Polańska

Abstract Objectives Study participants are 46 women (age 23.48 ± 4.88 years) with Mayer-Rokitansky-Küster-Hauser (M-R-K-H) syndrome. Occurrence of the M-R-K-H syndrome is one in 4000-5000 female children. It was investigated (a) whether coping styles mediate the effect of neuroticism (N) on positive (PA) and negative (NA) affect, and (b) whether this mediation is moderated by the level of N as well as (c) whether this moderated mediation is moderated by length of awareness of illness. Methods: Neuroticism, coping style as well as positive and negative emotions were assessed using the Polish version of NOE-FFI, CISS and Scale of Emotional State. Results: Emotion coping style fully (for PA) or partly (for NA) mediated the relationship between neuroticism and emotions and these mediations were moderated by the level of N. Additionally, direct effect of neuroticism on NA was moderated by the time for which a patient has been aware of the disease. Conclusions: The level of neuroticism and the length of illness are important factors for the psychological functioning of women with M-R-K-H Syndrome. In women with medium and high neuroticism, (positive) effect of N on NA was indirect and also direct - but only in those who have been aware of the diagnosis for 6 years or more. Relations with positive emotions were different: the indirect effect (negative) was observed only in women with a moderate and low neuroticism.


2016 ◽  
Vol 28 (8) ◽  
pp. 1649-1675 ◽  
Author(s):  
Hyo Sun Jung ◽  
Hye Hyun Yoon

Purpose The purpose of this study is to examine the effects of hospitality employees’ emotional intelligence (EI) on their stress-coping styles and job satisfaction. Design/methodology/approach The sample consisted of 366 food and beverage employees in the Korean hospitality industry. The validity and reliability of the respondents’ replies regarding EI, stress-coping styles and job satisfaction were tested through exploratory factor analysis, reliability analysis and confirmatory factor analysis. Once the measure was validated, a structural equation model was used to test the validity of the proposed model and hypotheses. Findings The results showed that the elements of EI (i.e. self-emotion appraisal [SEA], use of emotion [UOE], regulation of emotion [ROE] and others’ emotion appraisal [OEA]) had a significant, positive effect on the cognitive-appraisal coping style, whereas only SEA and UOE had a significant, positive effect on the problem-solving coping style. Meanwhile, SEA had a significant, negative effect on the emotion-focused coping style. In addition, employees’ problem-solving and cognitive-appraisal stress-coping styles showed a significant, positive effect on their job satisfaction. Employees’ UOE and ROE demonstrated a significant, positive effect on job satisfaction. Research limitations/implications The generalizability and, therefore, implications are limited to the Korean hotels and family restaurants. Future research needs to closely examine models and variables which may become the causes of individual traits, relationship traits and leadership. Originality/value Strategies to cope with stress and job satisfaction used by family restaurant employees showed more sensitive effects of control than hotel employees did in the organic causal relationships between EI and strategies to cope with stress/job satisfaction. The results of this study, which indicate that hospitality companies can increase employees’ job satisfaction by enhancing their employees’ EI, suggest detailed and practical alternatives to human resource management, as employees with higher degrees of EI can bring positive outcomes to both organizations and employees. Hospitality employees’ EI is significant in terms of organizational performance.


1984 ◽  
Vol 48 (4) ◽  
pp. 196-202 ◽  
Author(s):  
DA Tisdelle ◽  
DJ Hansen ◽  
JS St Lawrence ◽  
JC Brown

2004 ◽  
Author(s):  
Angela K. Pratt ◽  
Nicholas Cannon ◽  
Anthony O. June ◽  
James M. LeBreton

2020 ◽  
Vol 65 (1) ◽  
pp. 134-159
Author(s):  
Karol Konaszewski ◽  
Łukasz Kwadrans

The aim of this study was to analyse the relationship between the sense of coherence and resilience and the styles of stress coping and to determine which of the studied variables (comprehensibility; manageability; meaningfulness; optimistic attitude and energy; perseverance and determination in action; sense of humour and openness to new experiences; personal competences and tolerance of negative affect) was more important in predicting coping styles with stressful situations in the group of juveniles who had been referred to probation centres. Participants in this study were 210 juveniles from probation centres. The following research tools were used in the research: A. Antonovsky’s Orientation to Life Questionnaire, Resilience Scale by N. Ogińska-Bulik and Z. Juczyński, and Coping Inventory for Stressful Situations by N. S. Enlder and J. D. A. Parker. The research results show that sense of coherence and resilience play a predictive function for the style which focuses on the task, emotions, avoidance and strategy related to engaging in substitute activities and seeking contact with people. Building (by probation officers) the sense of coherence and resilience among juveniles involves better understanding of the surrounding world and the stimuli which come from it, understanding internal signals and increasing the sense of manageability and comprehensibility, enhancing the ability to use the own and the environmental resources as well as working on the sense of meaningfulness, i.e. the motivational aspect of functioning. Supporting components of resilience (optimistic attitude and energy; perseverance and determination in action; sense of humour and openness to new experiences; personal competences and tolerance of negative affect) through psychoeducational activities (in probation centres) enables better understanding of the own self and, consequently, using stress management strategies aimed at finding a positive solution to a particular situation.


2017 ◽  
Vol 45 (5) ◽  
pp. 773-784 ◽  
Author(s):  
Mikyoung Kim ◽  
Yoonhyeung Choi

We examined the main effect of message appeal (emotional and logical) and coping style (monitors and blunters) and the interaction effect between the two on risk message processing outcomes. Participants were 74 U.S. undergraduate and graduate students who read news stories about tornadoes, then rated their risk message processing outcomes. Results showed that emotional appeals led to a higher risk perception, probability of risk occurrence, and more accurate recognition memory than did logical appeals. Further, we found significant interaction effects between message appeal and coping style on risk perception. When message appeals were emotional, monitors perceived a higher risk and probability of risk occurrence than did blunters; however, when message appeals were logical, this difference between monitors and blunters disappeared. The findings suggest that (a) emotional appeals should be included in risk communication and (b) coping styles should be considered in effective risk communication.


Author(s):  
Jamie D. Barrett ◽  
Brett Torrence ◽  
Michelle Bryant ◽  
Linda Pierce ◽  
Julia Buck

The primary mission of the Federal Aviation Administration (FAA) is to maintain the safety of the National Airspace System (NAS). As part of this mission, the FAA is tasked with ensuring that future air traffic controllers are adequately trained to perform the high-risk job of directing air traffic. The FAA Academy curriculum for newly hired controllers involves 3-4 months of intensive lessons and performance assessments. It has been suggested that this training program is quite stressful, and successful trainees tend to be those who can better manage stress. To support ATC trainees, researchers at the Civil Aerospace Medical Institute (CAMI) have conducted operational research to develop and evaluate a stress management training to help trainees manage their stress during training at the FAA Academy.


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