Transcript for: ASHA Voices: The Changing Work World: Along With New Tech, A Growing Need for Soft Skills

Keyword(s):  
2017 ◽  
Vol 39 (1) ◽  
pp. 79-99 ◽  
Author(s):  
Scarlett C. Wesley ◽  
Vanessa Prier Jackson ◽  
Minyoung Lee

Purpose Soft skills which are a combination of personal qualities and interpersonal skills that help an employer perform their job are an increasingly important concern to businesses and academia, the purpose of this paper is to determine how students ranked the importance of soft skills and compare their rankings to retailing and tourism management faculty and businesses. Design/methodology/approach A cross-sectional survey of students, faculty and industry leaders was conducted using an existing survey instrument validated by Crawford et al. (2011). Faculty who were members of retailing and tourism management professional organizations were solicited to participate in the study. Retailing and tourism management students from the researchers’ university were sent a link to complete the survey. All participants were asked to rank the order of importance of the soft skills and their characteristics. Findings Variations in the importance of soft skills were reported between the three groups. Variations in the importance of the soft skills characteristics were also identified between the students, faculty, and industry leaders. While communication was identified as the most important soft skill by all three sample groups, experiences was the least important for students and leadership was the least important for faculty and industry leaders. Research limitations/implications A limitation of the study was the variation in the sample sizes between the student, faculty, and industry sample. The strength of this study lies in the ability to provide evidence for the need to compare soft skills research results for retailing and tourism management students. Soft skills are found to be important to all three groups, but differences indicate faculty and industry need to work together to clarify exactly what soft skills students need to successfully compete for employment in the retailing and tourism management field. Originality/value As the work world continues to change, employers seek workers who have soft skills that support their knowledge base. While technical skills are a current part of educational curricula, soft skills need to be emphasized at the university level so that students gain expertise that prepare them to be successful in this changing workplace.


2021 ◽  
Vol 5 (2) ◽  
Author(s):  
Sri Hapsari` Wijayanti ◽  
Novia Utami ◽  
Brigita Kania Novia Putri ◽  
Stephanie Maria Mantiri

Formal education is not sufficient as a provision to find a job, it needs to be equipped with soft skills, such as the ability to communicate. This study aims to reveal the basic communication skills and soft skills of job seekers with low education and their readiness to enter the world of work. Respondents of this study are the younger generation who are looking for a job. They live in Rusunawa Marunda, Cilincing, North Jakarta. There are 37 respondents involved in this study. This study is descriptive quantitative with case studies. The data collection technique used a Likert scale questionnaire with five scales. The data analysis technique was carried out with descriptive statistics used SPSS 25. The results of this study indicate that the respondents are ready and confident enough to compete in the work world with their communication skills and other soft skills. The skill that the majority of respondents felt lacking was communication in English. This study suggested doing intervention by mentoring and training of communication and English for respondents, the younger generation of productive age with low education. Keywords: Formal Education; Communication; Hard Skill; Soft Skill; English Language AbstrakPendidikan formal belum cukup sebagai bekal untuk mencari pekerjaan, lulusan perlu dibekali dengan soft skill, seperti kemampuan berkomunikasi. Penelitian ini bertujuan mengungkap keterampilan komunikasi dasar dan soft skill pencari kerja yang berpendidikan rendah dan kesiapan mereka memasuki dunia kerja. Responden dalam penelitian ini adalah generasi muda yang sedang mencari pekerjaan. Mereka tinggal di Rusunawa Marunda, Cilincing, Jakarta Utara. Ada 37 responden yang terlibat dalam penelitian ini. Penelitian ini bersifat deskriptif kuantitatif dengan studi kasus. Teknik pengumpulan data menggunakan angket skala likert dengan lima skala. Teknik analisis data dilakukan dengan statistik deskriptif melalui bantuan SPSS 25. Hasil penelitian ini menunjukkan bahwa responden cukup siap dan percaya diri untuk bersaing di dunia kerja dengan kemampuan komunikasi dan soft skill lainnya. Keterampilan yang dirasakan sebagian besar responden kurang adalah komunikasi dalam bahasa Inggris. Penelitian ini menyarankan agar dilakukan intervensi melalui pendampingan dan pelatihan komunikasi dan bahasa Inggris bagi mereka yang berpendidikan rendah, tetapi tergolong generasi muda yang produktif. Kata Kunci: Pendidikan Formal; Komunikasi; Hard Skill; Soft Skill; bahasa Inggris  


ASHA Leader ◽  
2016 ◽  
Vol 21 (4) ◽  
pp. 34-36
Author(s):  
Sue T. Hale ◽  
Tommie L. Robinson
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2009 ◽  
Author(s):  
Tomas Bohinc
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2020 ◽  
Vol 40 (2) ◽  
Author(s):  
Valeria Caggiano ◽  
Teresa Redomero-Echeverría ◽  
Jose-Luis Poza-Lujan ◽  
Andrea Bellezza

Soft skills are important for any career and are necessary to access and face the labor market. This research focuses on soft skills by exploring engineer profiles. It also determines how soft skills are developed through the study of a representative sample of 314 undergraduate engineering students from 15 different Italian universities. The instrument used is a questionnaire that investigates soft skills and is based on the Business-focused Inventory of Personality (BIP). Answers are grouped into four areas: intrapersonal, interpersonal, activity development, and impression management. Results show that these engineers have more self-confidence than the reference sample; they demonstrated a great commitment in setting job goals and pursuing projects, a good emotional adaptation to social situations, and enough attitudes in terms of problem solving and openness to change. Perception on the ability to work under pressure is in the average, and they seem ready to take on challenging tasks. The score shows that engineers from the sample are able to express positive and negative ideas and feelings in balance with the reference average, but sometimes they have difficulties in establishing personal relationships. Therefore, they are unable to understand the moods of those who around them and may also have difficulty in understanding their expectations. This results in some difficulties in teamwork. The general result underlines the opportunity of empowerment programs regarding soft skills.


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