Knowledge workers’ perceptions of potential benefits and challenges of inter-organizational knowledge sharing systems: a Delphi study in the health sector

2014 ◽  
Vol 12 (4) ◽  
pp. 398-408 ◽  
Author(s):  
Kamla Ali Al-Busaidi
Keyword(s):  
Knowledge Sharing ◽  
Delphi Study ◽  
Knowledge Workers ◽  
Health Sector ◽  
Organizational Knowledge ◽  
Potential Benefits

Inter-Organizational Knowledge Sharing System in the Health Sector

2015 ◽  
Vol 11 (3) ◽  
pp. 37-54 ◽  
Author(s):  
Kamla Ali Al-Busaidi
Keyword(s):  
Knowledge Sharing ◽  
Knowledge Workers ◽  
Healthcare Providers ◽  
Health Sector ◽  
Organizational Knowledge ◽  
Economic Benefits ◽  
Organizational Systems ◽  
Critical Factors ◽  
Organizational Adoption ◽  
Key Stakeholders

This study aimed to investigate the physicians' attitude toward inter-organizational knowledge sharing system (IOKSS) deployment in the health sector in Oman. IOKSS in the health sector can be very crucial and results in several operational, strategic, social and economic benefits for healthcare providers and physicians. Previous research on inter-organizational systems (IOS) has focused on organizational adoption, particularly on vertically-linked organizations. Identifying major issues that are critical to physicians, the end users and key stakeholders, is crucial for IOKSS deployment. Based on data collected from physicians in Oman, results indicated that peers, the sector and knowledge workers, are critical factors to physicians' attitudes toward IOKSS. The study also indicated that physicians' attitudes were positively associated with their intention to share implicit, explicit, exploratory and exploitive knowledge. These results are valuable for organizational designing, planning and decision-making regarding their adoption of IOKSS in the health sector.

Inter-Organizational Knowledge Sharing System in the Health Sector

2020 ◽  
pp. 658-675
Author(s):  
Kamla Ali Al-Busaidi
Keyword(s):  
Decision Making ◽  
Knowledge Sharing ◽  
Healthcare Providers ◽  
Health Sector ◽  
Organizational Knowledge ◽  
Economic Benefits ◽  
Organizational Systems ◽  
Critical Factors ◽  
Organizational Adoption ◽  
Key Stakeholders

This study aimed to investigate the physicians' attitude toward inter-organizational knowledge sharing system (IOKSS) deployment in the health sector in Oman. IOKSS in the health sector can be very crucial and results in several operational, strategic, social and economic benefits for healthcare providers and physicians. Previous research on inter-organizational systems (IOS) has focused on organizational adoption, particularly on vertically-linked organizations. Identifying major issues that are critical to physicians, the end users and key stakeholders, is crucial for IOKSS deployment. Based on data collected from physicians in Oman, results indicated that peers, the sector and knowledge workers, are critical factors to physicians' attitudes toward IOKSS. The study also indicated that physicians' attitudes were positively associated with their intention to share implicit, explicit, exploratory and exploitive knowledge. These results are valuable for organizational designing, planning and decision-making regarding their adoption of IOKSS in the health sector.

scholarly journals A study on the perception of POKM as the organizational knowledge sharing enabler

VINE ◽  
2015 ◽  
Vol 45 (2) ◽  
pp. 292-318 ◽  
Author(s):  
Siew Hoong Angela Lee ◽  
Tong-Ming Lim
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
User Satisfaction ◽  
Knowledge Workers ◽  
Research Result ◽  
Organizational Knowledge ◽  
Preliminary Review ◽  
Research Activity ◽  
Content Type ◽  
Business Goals

Purpose – The purpose of this study is to investigate the perception of knowledge workers on practice of knowledge management (POKM) as an organizational knowledge sharing enabler in an information technology shared services company to understand issues faced and provide recommendations on different technological characteristics of the system. Design/methodology/approach – The initial stage of the research involved a preliminary review of the existing knowledge management-related documents. This was followed by a top management interview to understand the organization’s business goals and knowledge management (KM) expectations. A total of 70 knowledge workers took part in the research activity. Twenty-five participants from nine departments took part in the preliminary interview, and 52 successful survey forms were collected from a total of 70 respondents. The entire investigation took close to nine months. Data compilation and research result analysis took about three months to complete. Findings – The outcomes of the research show that the quality of POKM is stable, easy to use and organization of the content is rated as good. However, POKM has poor response time and search capability. The content is found to be difficult to locate in the POKM but most participants agree that knowledge stored in the POKM is helpful, can be accessed anytime and anywhere and useful for their day-to-day job. As for the user interface, POKM is not very pleasant to use with a weak set of functions and features. For user satisfaction toward POKM, it is shown that users are not satisfied with the efficiency and effectiveness of the systems. However, employees generally are satisfied with the ease of access, download and reuse of knowledge contains in POKM. In term of perceived POKM benefits, users agree that POKM is an enabler for acquiring new knowledge and innovative ideas, managing and storing knowledge and accomplishing tasks more efficiently. Lastly, knowledge users agree that POKM functions enable knowledge networking, sharing and creation in the organization. Originality/value – POKM was launched and implemented for close to 10 years; however, the organization has failed to achieve some of the goals such as knowledge sharing among employees, creation of new skills and knowledge, measuring knowledge sharing activities and knowledge sharing strategy. The importance of this study is to understand and highlight the technological perspective of POKM from the knowledge workers. Findings will summarize issues faced by the case company for further action and remedy. The outcomes of the study also provide a comprehensive view and guideline to organizations who are interested to implement a KM system.

Knowledge sharing through inter-organizational knowledge sharing systems

2017 ◽  
Vol 47 (1) ◽  
pp. 110-136 ◽  
Author(s):  
Kamla Ali Al-Busaidi ◽  
Lorne Olfman
Keyword(s):  
Knowledge Sharing ◽  
Knowledge Workers ◽  
Knowledge Worker ◽  
Organizational Factors ◽  
Organizational Knowledge ◽  
Content Type ◽  
Key Stakeholders ◽  
Knowledge Intensive ◽  
Indirect Impacts ◽  
The Impact

Purpose Inter-organizational knowledge sharing systems (IOKSS) are crucial for scientific, social and economic development especially in knowledge-intensive sectors. Knowledge sharing processes and systems will not only be challenged by individual and organizational factors but also by social, technical and political inter-organizational factors. This paper aims to investigate the impact of knowledge worker, peer, IOKSS, organization and sector factors on knowledge workers’ intention to share knowledge through IOKSS. Knowledge workers are the key stakeholders that enable the survival of IOKSS. Design/methodology/approach Data were collected, through a questionnaire, from knowledge workers in the education and the health sectors. Findings This study found that the human factors (related to knowledge workers and their peers) have significant direct impact on intention to share knowledge through IOKSS. Other factors, such as IOKSS system, organization and sector factors showed indirect impacts on knowledge workers’ intention to share knowledge through IOKSS. Such investigation can be very valuable for developing countries as technological innovations such as IOKSS can be crucial for training and building human resources, and national knowledge management. Originality/value Little is empirically known about the enablers of sharing knowledge in systems that connect organizations in horizontal linkage in a specific sector or industry. The study also adds value to under investigated region.

Inter-Organizational Knowledge Sharing System in the Health Sector

2020 ◽  
pp. 351-368
Author(s):  
Kamla Ali Al-Busaidi
Keyword(s):  
Decision Making ◽  
Knowledge Sharing ◽  
Healthcare Providers ◽  
Health Sector ◽  
Organizational Knowledge ◽  
Economic Benefits ◽  
Organizational Systems ◽  
Critical Factors ◽  
Organizational Adoption ◽  
Key Stakeholders

This study aimed to investigate the physicians' attitude toward inter-organizational knowledge sharing system (IOKSS) deployment in the health sector in Oman. IOKSS in the health sector can be very crucial and results in several operational, strategic, social and economic benefits for healthcare providers and physicians. Previous research on inter-organizational systems (IOS) has focused on organizational adoption, particularly on vertically-linked organizations. Identifying major issues that are critical to physicians, the end users and key stakeholders, is crucial for IOKSS deployment. Based on data collected from physicians in Oman, results indicated that peers, the sector and knowledge workers, are critical factors to physicians' attitudes toward IOKSS. The study also indicated that physicians' attitudes were positively associated with their intention to share implicit, explicit, exploratory and exploitive knowledge. These results are valuable for organizational designing, planning and decision-making regarding their adoption of IOKSS in the health sector.

Barriers to Tacit Knowledge Sharing in Geographically Dispersed Project Teams in Oil and Gas Projects

2017 ◽  
Vol 48 (3) ◽  
pp. 41-57 ◽  
Author(s):  
Olugbenga Jide Olaniran
Keyword(s):  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Delphi Study ◽  
Oil And Gas ◽  
Information And Communications Technology ◽  
Project Teams ◽  
Global Integration ◽  
Geographically Dispersed ◽  
Tacit Knowledge Sharing ◽  
Partnership Models

Global integration, advances in information and communications technology, in addition to changing partnership models and structures, have led to the growing use of geographically dispersed project teams (GDPTs). However, relatively little is still known about the nature of barriers to tacit knowledge sharing in oil and gas projects. Consequently, this Delphi study explores the features of obstacles to tacit knowledge sharing in oil and gas project settings. The barriers were found to be personal, team, organizational, and external in nature. This article provides unique insights that can assist in the effective knowledge management across GDPTs in oil and gas projects.

Barriers to Knowledge Sharing

2010 ◽  
pp. 49-61 ◽  
Author(s):  
Keith L. Lindsey
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Knowledge Workers ◽  
Organizational Routines ◽  
Organizational Decision Making ◽  
Comprehensive Review ◽  
Fundamental Reason

Barriers to knowledge sharing continue to thwart organizational efforts to identify knowledge, manage its flow, and effectively integrate its use in organizational decision making. These critical organizational tasks transcend departmental boundaries and, taken in whole, could be considered to comprise the fundamental reason for the existence of the organization. Improving the efficiency of knowledge sharing is a highly desirable goal because it offers a promise of compounded returns as the organization works harder and smarter. Knowledge workers have developed a variety of mechanisms and routines to share knowledge, but these are all subject to one or more barriers to knowledge sharing. As knowledge researchers continue to work toward a better understanding of the knowledge sharing process, the fundamental characteristics of the knowledge sharing transaction remains consistent, but the barriers may be transient. This article provides a comprehensive review of the barriers to knowledge sharing that have been identified in the literature and examines the ways that personal barriers have changed since the first edition of The Encyclopedia of Knowledge Management was published. If the barriers to knowledge sharing are indeed found to be transient, then managers may be empowered to develop a set of tools that could be used to lessen the effect of multiple barriers, which could lead to much more efficient organizational routines. In this article, the process of knowledge sharing is examined by framing the knowledge sharing transaction as a form of communication in order to identify and isolate the barriers to that type of communication. Once the barriers are isolated, they can be overcome.

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