Extending Human Capabilities through Information Technology Applications and Infrastructures

2010 ◽  
Vol 16 (1) ◽  
pp. 1-3 ◽  
Author(s):  
Sajda Qureshi
Keyword(s):  
Information Technology ◽  
Human Capabilities ◽  
Technology Applications

Benchmarking the practices of flexibility with maturity models and frameworks of organizational capabilities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanjai Kumar Shukla ◽  
Sushil
Keyword(s):  
Information Technology ◽  
Comparative Analysis ◽  
Business Environment ◽  
Organizational Capabilities ◽  
Maturity Model ◽  
Human Capabilities ◽  
Maturity Models ◽  
Content Type ◽  
Wide Range ◽  
Flexibility Maturity

PurposeOrganizational capabilities are crucial to achieve the objectives. A plethora of maturity models is available to guide organizational capabilities that create a perplexing situation about what stuff to improve and what to leave. Therefore, a unified maturity model addressing a wide range of capabilities is a necessity. This paper establishes that a flexibility maturity model is an unified model containing the operational, strategic and human capabilities.Design/methodology/approachThis paper does a comparative analysis/benchmarking studies of different maturity models/frameworks widely used in the information technology (IT) sector with respect to the flexibility maturity model to establish its comprehensiveness and application in the organization to handle multiple goals.FindingsThis study confirms that the flexibility maturity model has the crucial elements of all the maturity models. If the organizations use the flexibility maturity model, they can avoid the burden of complying with multiple ones and become objective-driven rather than compliance-driven.Research limitations/implicationsThe maturity models used in information technology sectors are used. This work will inspire other maturity models to adopt flexibility phenomena.Practical implicationsThe comparative analysis will give confidence in application of flexibility framework. The business environment and strategic options across organizations are inherently different that the flexibility maturity model well handles.Social implicationsA choice is put to an organization to see the comparison tables produced in this paper and choose the right framework according to the prevailing business situation.Originality/valueThis is the first study that makes a conclusion based on comparative benchmarking of existing maturity models.

Business Intelligence Tools for Social e-Enterprises

2013 ◽  
pp. 17-44
Author(s):  
Jorge Bernardino
Keyword(s):  
Information Technology ◽  
Business Intelligence ◽  
Information Exchange ◽  
Collective Intelligence ◽  
Social Enterprises ◽  
Strong Impact ◽  
Organizational Fields ◽  
Business Decisions ◽  
Technology Applications ◽  
Access To Data

Social enterprises can tackle a wide range of social and environmental issues and contribute to economic growth but they also benefit people and the planet. However, social enterprises face particular difficulties, in order to be financial sustainable and get their social mission accomplished in a global world. In recent time, technology applications in different fields, especially Business Intelligence (BI), have been developed rapidly and considered to be one of the most significant uses of information technology. BI is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. This represents a tremendous competitive advantage that allows achieving and exploring the collective intelligence of the organization, enabling contextual, agile, and simplified information exchange and collaboration among distributed stakeholders and networks of partners. Despite these advantages, the organizations applying such systems may also encounter problems in decision-making process because of the highly diversified interactions within the systems. Hence, the choice of a suitable BI platform for social enterprises is important to take the great advantage of using information technology in all organizational fields. This chapter aims at addressing the problems existed in the social e-enterprises, describing and evaluating the major open source BI tools that can have strong impact on social enterprise change and development.

Introducing Electronic Patient Records to Hospitals

2011 ◽  
pp. 128-146 ◽  
Author(s):  
Reima Suomi
Keyword(s):  
Information Technology ◽  
Customer Relationship Management ◽  
Relationship Management ◽  
Patient Data ◽  
Point Of View ◽  
Customer Relationship ◽  
Healthcare Industry ◽  
Patient Records ◽  
Electronic Patient Records ◽  
Technology Applications

Healthcare is on of the industries that is currently fast adopting information technology (IT) into use. Electronic patient records (EPRs) are at the hearth of healthcare information technology applications. However, patient data is seldom efficiently organized even within one organization, and when patient data is needed in applications covering several organizations, the situation becomes even more complicated. We draw some lessons on how EPR systems should look like from the customer relationship management literature point of view: After all, patients are the customers of healthcare institutions. As a guiding framework for this analysis we use the concepts developed by (Winter, Ammenwerth, et al,. 2001). Then we proceed to discuss how EPR systems diffuse in the healthcare industry and use the Internet standards adoption (ISA) model presented by (Hovav, Patnayakuni, et al., 2004) as a starting point. We apply this model to the diffusion of EPR systems in the healthcare industry. We found big differences between customer relationship management and EPRs management. Customer relationship management aims at long-term relationships and customer profitability, which are not strong goals for EPR systems. Our analysis too resulted to the conclusion that the practical innovation adoption bath for EPRs over paper-based patient records is that of adoption through coexistence.

The Selection and Deployment of System in Gulf Private School

2013 ◽  
pp. 128-143
Author(s):  
Ahmad Fayez
Keyword(s):  
Information Technology ◽  
Educational Technology ◽  
Continuous Improvement ◽  
Private School ◽  
Positive Attitude ◽  
New Technologies ◽  
Gulf Region ◽  
Erp System ◽  
Technology Applications ◽  
Technology Aids

The high academic posture of Gulf Private School (GPS) and its outstanding students’ performance in the gulf region is a translation of its vision to be the leading school in the region. Technology applications were always viewed by GPS as tools to leverage change and drive continuous improvement, and thus, the utilization of Information Technology applications was weaved into GPS strategy to maintain its high ranking among private schools in terms of the delivery of quality education and the provision of distinguished services to students and parents. This positive attitude to new technologies explains why GPS is always on the lookout for the latest advancements in educational technology aids and tools to support its functions and processes. This case reflects on the ups and downs associated with GPS decision to implement an ERP system with a promise for major business gains that can help GPS to reinstate its position in the leaders’ quadrant.

Global Knowledge Management Technology Strategies and Competitive Functionality

2008 ◽  
pp. 126-136
Author(s):  
William Schulte ◽  
Kevin J. O'Sullivan
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Competitive Advantage ◽  
Positive Impact ◽  
Management Strategies ◽  
Field Research ◽  
Global Knowledge ◽  
Management Technology ◽  
Technology Applications ◽  
Technology Strategies

Information and knowledge management technologies and globalization have changed how firms in service industries formulate, implement and sustain competitive advantage. This research project contributes to our understanding of the relationships between Global Knowledge Management Technology Strategies and Competitive Functionality from Global IT. Based on field research this study found that Global Knowledge Management Technology strategies have a positive impact on Competitive Advantage from Information Technology Applications Functionality from Global IT. This study provides recommendations to International Engineering, Procurement and Construction Industry executives regarding the impact of knowledge management strategies and global information technology on competitive advantage of firms in their industry.

scholarly journals The evolution of quality improvement in healthcare: Patient-centered care and health information technology applications

2016 ◽  
Vol 5 (2) ◽  
pp. 62 ◽  
Author(s):  
John Cantiello ◽  
Panagiota Kitsantas ◽  
Shirley Moncada ◽  
Sabiheen Abdul
Keyword(s):  
Information Technology ◽  
Quality Improvement ◽  
Health Information Technology ◽  
Health Information ◽  
Patient Centered Care ◽  
Healthcare Industry ◽  
Patient Centered ◽  
Technology Applications ◽  
Centered Care

Objective: Quality improvement in the healthcare industry has evolved over the past few decades. In recent years, an increased focus on coordination of care efforts and the introduction of health information technology has been of high importance in improving the quality of patient care.Methods: In this review, we present a history of quality improvement efforts, discuss quality improvement in the healthcare industry, and examine quality improvement strategies with a focus on patient-centered care and information technology applications via patient registries.Results: Evidence shows that the key to quality improvement efforts in the healthcare industry is the coordination of patient care efforts through better data evaluation processes. By utilizing patient registries that can be linked to electronic health records (EHRs) and the Patient-Centered Medical Home (PCMH) framework, the quality of care provided to patients can be improved.Conclusions: While many healthcare organizations have quality improvement departments or teams in place that may be able to handle these types of efforts, it is important for organizations to be familiar with processes and frameworks that employees at different levels of the organization can be involved in. In order to ensure successful outcomes from quality improvement initiatives, managers and clinicians should work together in identifying problems and developing solutions.

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