Sender preferences for delivering feedback: channels, privacy, and synchronicity

2019 ◽  
Vol 36 (4) ◽  
pp. 287-297 ◽  
Author(s):  
Catherine Y. Kingsley Westerman ◽  
Katie M. Reno-Rich ◽  
Kyle B. Heuett ◽  
Stephen A. Spates ◽  
David K. Westerman
Keyword(s):  
Feedback Channels

Examining Public Organization Communication Misalignments During COVID-19 Through the Lens of Higher Education

2021 ◽  
pp. 009539972110269
Author(s):  
Darrell Lovell ◽  
Stephanie Dolamore ◽  
Haley Collins
Keyword(s):  
Higher Education ◽  
Content Analysis ◽  
Organizational Communication ◽  
Higher Education Institutions ◽  
Public Organization ◽  
Remote Communication ◽  
Quality Feedback ◽  
Fertile Ground ◽  
Administrative Communication ◽  
Feedback Channels

COVID-19 is forcing alterations to administrative communication. Higher education institutions transitioning online during the pandemic offers a fertile ground to analyze what happens to organizational communication within administration when the mode is primarily remote. Using a content analysis of emails and participant interviews, this work finds that while administrators intend to communicate empathy, messages fall short of fostering connection with faculty due to failing to cultivate buyin through quality feedback channels. The takeaways of this study of remote communication is that despite its mode, communication must be two way, and the authenticity of organizational communication becomes more important under pressure-filled circumstances.

Stabilization Over Markov Feedback Channels: The General Case

2013 ◽  
Vol 58 (2) ◽  
pp. 349-362 ◽  
Author(s):  
Paolo Minero ◽  
Lorenzo Coviello ◽  
Massimo Franceschetti
Keyword(s):  
Feedback Channels
Sign in / Sign up

Export Citation Format

Share Document