Video Calls for Older Adults: A Narrative Review of Experiments Involving Older Adults in Elderly Care Institutions

Social isolation in geriatric institutions is a real threat to older adults' (OAs) well-being. Visits from family members, when they are not impacted by geographical distance or illness, sometimes fail to provide sufficient opportunities for social connectedness and interaction to prevent and/or combat OAs' loneliness and social isolation. Information and Communication Technologies (ICTs) offer promising solutions to this problem. Video calls provide a quick and convenient way for remote communication between OAs and their families, and a complement to face-to-face visits in geriatric settings. Over the last months, during the several confinements imposed to stop the transmission of COVID-19 over the world, several care homes and long-care facilities have equipped themselves with laptops, tablets and video call applications to help OAs remain in contact with their relatives. However, numerous technical and human-related factors may hinder the use of video calls in these settings. The complexity of technological devices, as well as OAs limited digital skills, low confidence and experience in the use of technology are some examples. Furthermore, the specific context of use and the required implication of multiple actors (care professionals, family members) should also be considered when examining the use and implementation of video calls in geriatric institutions. We conducted a narrative review of literature describing the use of video calls in geriatric institutions between 2000 and 2021, especially because of the little information related to OAs' use of video calls in geriatric settings. One thousand one hundred ninety-seven references were screened and 15 studies focusing on the usability, acceptability and effectiveness of video calls were included. A qualitative, deductive thematic analysis inspired by a Health Technology Assessment (HTA) multidimensional model was used to identify barriers, enablers and solutions to video calls implementation in geriatric institutions. The results from the HTA-based analysis provide encouraging evidence for the feasibility of video call use in geriatric settings, and its efficacy on reducing social isolation among residents. However, numerous technical, human-related, ethical and organizational barriers persist and should be addressed in future works. The present analysis has also allowed the identification of potential solutions to overcome these barriers, which are discussed in this publication.

Communication and Social Dissonance

This chapter aims to identify the new patterns of communication generated by the COVID-19 crisis and to explain the mechanisms involved within remote communication. In this chronic crisis, the social context is distorted, and the communication map based on interpersonal relationships has been transformed in an imprecise mirror of conflicts without the possibility to solve the gaps of communication by the oldest tactics, principles, or communication techniques from the literature in the fieldwork.

Promote Assistive and AAC technologies during Covid-19

The Covid-19 health emergency has produced a rethinking of education and training systems based on open and flexible physical spaces and remote communication channels; however, socialization processes and virtual relational exchanges are still possible and at the same time authentic. Moreover, the use of telecommunication technologies augment efforts to find a new way to organize educational spaces when it is not possible to share physical space and virtual spaces must be used. Starting from the role of assistive technologies in European policies, this work presents a case study about the inclusive perspective of corporeality and action in teaching-learning process and described an experience done in a third grade class of a primary school in Rome where a teacher used an eye communicator with GRID3 software and tools of Augmentative Alternative Communication with a student with complex communication needs, main goal of this activity was to create an inclusive and sharing path for each scholar done in distance education. Promuovere le tecnologie assistive e la CAA al tempo del Covid-19. L’emergenza sanitaria da Covid-19 ha sollecitato un ripensamento dei sistemi educativi e formativi quali dimensioni aperte e flessibili in cui formarsi, spazi nei quali i canali di comunicazione a distanza hanno reso possibile processi di socializzazione e scambi relazionali virtuali ma non per questo meno autentici, luoghi della didattica in cui favorire gli apprendimenti mediante l’uso di tecnologie che hanno consentito di raggiungere risultati anche in assenza di condivisione di uno spazio fisico. Il lavoro presenta una riflessione sul ruolo delle tecnologie assistive nelle politiche europee, sul potenziale inclusivo della corporeità e dell’azione nei percorsi di insegnamento-apprendimento e propone la descrizione di un’esperienza svoltasi nella classe terza di una scuola primaria romana dove, in presenza di un’alunna con gravi difficoltà comunicative, la didattica ha previsto l’uso del comunicatore oculare con software GRID3 coniugato alle pratiche e agli strumenti propri della Comunicazione Aumentativa Alternativa, con l’obiettivo di creare un percorso inclusivo e partecipativo per ciascun alunno, seppure a distanza.

Parental internet activity and communication through the new media - literature review

Global economic and social transformations, as well as technological progress, require people to modify used methods of communication. Traditional forms of information exchange have given way to the so-called new media enabling trouble-free communication using the Internet. These changes also affected family life. Digitization, appearing at each stage of the functioning of the family system, is to some extent based on remote communication processes, allowing its individual members to carry out their development tasks. According to the theory of social learning, parents constitute the basic pattern of behavior that children derive from and reproduce. Therefore, parental functioning in the virtual world is important for the later adaptive use of the Web by representatives of the younger generation. In addition, online communication acts as a source of information and a normalizer of social relations, fosters building interpersonal competencies and identity, and modifies the way of fulfilling the parental role. Based on the above-mentioned aspects, this article characterizes the process of digitization of motherhood and fatherhood, showing the basic ways and consequences of using the Internet by parents, and systematizing the knowledge about communication functions in the context of mothers and fathers online activity.

Buying Behaviors of Polish Consumers During the Pandemic Lockdown – Research Results

Purpose: The purpose of the article is identification and evaluation of the most important changes that have occurred in the behavior of Polish consumers as a result of the pandemic lockdown introduced in 2020. The article presents the results of studies conducted during the epidemic restrictions from March 15 to May 4, 2020. Design/methodology/approach: The main aim of the research was to determine how these restrictions influenced the purchasing behavior and decisions made by consumers. In the polls, the technique of an internet survey was used, which was justified by the accepted form of remote communication imposed on the society in various spheres of activity. The subject of the research was the organization of free time, the organization of shopping in households, the frequency of purchases and the methods of shopping in stationary and online stores. Findings: The most important phenomena that have been observed include the growing importance of e-commerce and technologies supporting distance communication and online exchange. The share of FMCG in online purchases increased when compared with the pre-pandemic online purchases. Polish consumers reduced the frequency of purchases and limited their overall spending on everyday purchases. During the first wave of the pandemic, the crucial issue for consumers was time management as a result of increased professional and family responsibilities, or (a similar percentage of responses) of excess free time. Poles used information technologies – for communication, shopping, learning and entertainment, to cope with the imposed social isolation. This trend, as indicated by the results of subsequent studies, will continue. Research limitations/implications: The research was conducted at a particular moment of time, during the last 2 weeks of the first pandemic lockdown; therefore, the study cannot provide the measurement of observable effects of behavior changes during a longer time since the pandemic situation has been volatile. In the research, the snowball method of sampling, which has its own limitations, was adopted. Originality/value: The value of the article results from the outcomes of the survey conducted with the use of a research questionnaire originally designed for the purposes of this study and empirical research results obtained during the lockdown period, which allowed for observing changes in consumer behavior in real time.

Digital Innovation in Multiple Sclerosis Management

The development of digital applications and remote communication technologies for people with multiple sclerosis (pwMS) has increased rapidly in recent years [...]

Using Moodle in an Information Educational Environment of HEIs under Distance Learning

The article dwells upon the problem of distance learning using the Moodle Learning Management System (LMS). Importantly, the article analyzes the use of LMS or virtual learning environments (VLE) at universities, designed to store learning materials, conduct automatic testing of students’ knowledge, support remote communication, generate information on progress and reports on working with distance learning courses. The most well-known paid systems (according to Google Trends service) include Blackboard Learning System, Edmodo, Glow, Ning, SharePoint LMS. At the same time, the most popular free LMS is Moodle, as evidenced by both the results of Google Trends statistics and the data obtained from the ListEdTech resource. The article determines the features of using this system in the professional training of pedagogy students. It describes the challenges (problems) faced by students when taking distance learning courses, the time frame of students’ work on this learning platform and students’ assessment of the quality of distance learning courses developed in the Moodle system. It shows that the use of this system saves time spent on training, freeing it up for personal life, self-education, hobbies and entertainment. Students with higher academic performance spend more time working in the Moodle system. Indeed, they intend to acquire knowledge, obtain a diploma of higher education and further pursue their professional careers. More than half of the respondents rate distance learning courses positively. In their opinion, such courses are creative, valuable, exciting, effective, clear, innovative, meeting expectations, unconventional, innovative, easy to learn and enjoyable.

Pilot Remote Clinical Communication Skill Session During COVID-19 Pandemic: Medical Education in New Normal

IntroductionClinical Communication teaching has relied heavily on face-to-face teaching using Patient Partners. The current situation with COVID-19 has led to lockdown, social isolation and travel difficulty. This leads to challenges in delivering this teaching. The study aim is to pilot a clinical communication teaching session remotely, using a virtual learning environment and video conferencing. This study evaluates the pilot about achieving learning outcomes on Musculo Skeleton disease and experience of student’s and patient partner.MethodsMixed qualitative and quantitative data are obtained through an online survey. The thematic framework is used to analyse the qualitative data and the descriptive statistics are used to evaluate the quantitative responses. Results The study provided satisfaction on proceeding this new pilot remote communication session to the routine medical curriculum, with 100% recommendation by the students. The majority of students had transformed their theoretical knowledge in the Musculo Skeleton disease system to consult with patient partners. The study also finds some gaps such as delays due to internet and device faults, limited time to build rapport with patients, nonverbal expressions are not being conveyed via the screen and difficulties in adapting to new remote sessions in short transition.ConclusionLooking into the future of new normal. Remote clinical communication session worked well during the pilot study. New innovatory methods in delivering remote teaching and more studies on different diseases topics should be implemented to analyse the sustainability and validity of the remote session for continuous delivery in medical education.

Impact of COVID-19 on rehabilitation experiences of physiotherapists

BACKGROUND: As the COVID-19 pandemic progressed, pressures on almost all health sectors in many countries increased, and physiotherapy interventions were canceled for various reasons. OBJECTIVES: The aim of this study was to determine the status of physiotherapists who interrupted their services due to the pandemic and investigate procedures adopted by physiotherapists during face-to-face practice. METHOD: The measuring tool was an online survey administered via Google Forms between January 27 and February 27, 2021. In this descriptive cross-sectional study, the sample consisted of 558 physiotherapists, questions about their clinical experience during the pandemic were answered, and descriptive statistics were examined. RESULTS: Of the physiotherapists, 351 (62.9%) suspended their services due to pandemic, while 207 (37%) of all participants worked without suspending their services since the beginning of the process. Among participants, 303 (54.3%) needed education to use telerehabilitation methods, and 315 (56.5%) monitored their patients with remote communication methods. Hand washing (86.6%), disinfectant (85.3%), gloves (76.5%) and masks (86.6%) were the most common protective measures. CONCLUSIONS: Most physiotherapists had their face-to-face practice interrupted for a short time due to the COVID-19 outbreak, but they continue to treat all disease conditions in spite of inherent physical intimacy and increased risk of infection.

Gamification in Training of Holistic Multidisciplinary Petroleum Asset Management

The paper shares a 4-years’ experience of "Gazprom Neft" PJSC on Digital Twin Learning Program in training of holistic multidisciplinary petroleum asset management and engineering based on the on-line cloud PetroCup software facility. The objective of the program was to train and test large amounts of managers and engineers with minimum off-work time and motivate self-improvement among the employee. The program includes warm-up videos, immersive master-classes, training courses, discussion clubs and Annual Corporate Championship, with a strong focus on home learning, remote communication, simulation-based exercises and automated testing/certification. The program is divided into Master Development Planning (MDP) and Well & Reservoir Management (WRM) domains which are related to different stages of the petroleum asset lifecycle. The interaction with simulator takes 2-3 days for WRM and 5 days for MDP and engages a multidisciplinary team: asset manager, economist, contract engineer, surface facility engineer, reservoir engineer, geologist, petrophysicist, simulation engineer, well test engineer, well and log analyst and production technologist. The session starts by reading the existing field data and its history and then perform well drilling, completions, workovers, well tests, open-hole and cased-hole logging, manage production and injection targets, build/modify the surface production/injection facilities and receive the fully automated asset response in the form of the field reports, very much in the same way as in real life. Once session is over the simulator generates a detailed debriefing report on team performance in numerous areas: economical, production, injection, reservoir and well performance so that team can understand where it did a good job and where it was not efficient. The current paper shows how this facility has been integrated into the corporate staff capability program, expanded to anchor universities and shed the light to the future perspectives.