The Influence of Tourist Experience on Perceived Value and Satisfaction with Temple Stays: The Experience Economy Theory

2014 ◽  
Vol 32 (4) ◽  
pp. 401-415 ◽  
Author(s):  
Hak Jun Song ◽  
Choong-Ki Lee ◽  
Jin Ah Park ◽  
Yoo Hee Hwang ◽  
Yvette Reisinger
Keyword(s):  
Perceived Value ◽  
Experience Economy ◽  
Tourist Experience

Mediating role of perceived festival value in the relationship between experiences and satisfaction

2020 ◽  
Vol 11 (2) ◽  
pp. 255-271
Author(s):  
Kübra Aşan ◽  
Kerem Kaptangil ◽  
Aysun Gargacı Kınay
Keyword(s):  
Rock Music ◽  
Perceived Value ◽  
Critical Factor ◽  
Mediating Effect ◽  
Experience Economy ◽  
Content Type ◽  
Music Festival ◽  
Face To Face ◽  
Mediating Role ◽  
The Relationship

PurposeThe purpose of this paper is to examine the mediating effect of perceived festival value on the relationship between satisfaction and experiences in the context of a music festival. The study presented herein also examined festival experiences based on the experience economy model.Design/methodology/approachA face-to-face survey was performed at the rock music festival Kuzey Fest in Sinop/Turkey, where 336 questionnaires were completed. The statistical analyses conducted to establish the relationship between experiences, perceived value and satisfaction comprised explanatory factor analyses and multiple regression analysis.FindingsThis study showed that the experience economy in the context of music festivals consists of four experience dimensions. According to the findings, the participants had predominantly entertainment and aesthetics experiences through passive participation. The study concluded that there were partial and full mediating roles of perceived festival value in the relationship between some experience dimensions and satisfaction; however, it was also found that escape experiences did not significantly affect satisfaction. Finally, the aesthetics, education, entertainment and festival value variables were important pioneer variables for satisfaction.Practical implicationsThis study provides industry practitioners with meaningful insight on how to build rich festival experiences and satisfaction.Originality/valuePerceived value is a critical factor for developing satisfaction and gaining a competitive edge. While much is known about the effect of festival experiences on satisfaction, there is little research examining festival value within the framework of experiences and satisfaction. This research also provides valuable insights for applying the experience economy within the context of events management.

scholarly journals New spaces and forms of tourism in experience economy

Turyzm ◽  
2014 ◽  
Vol 23 (2) ◽  
pp. 59-67 ◽  
Author(s):  
Andrzej Stasiak
Keyword(s):  
Tourism Industry ◽  
Experience Economy ◽  
Economic Theories ◽  
Tourist Experience ◽  
New Churches

One of the best known economic theories of the early 21st c. is Pine & Gilmore’s of the experience economy (1999). This is nothing new for the tourism industry which has always been selling emotions, dreams and memories involving travel. Recently, however, it has become much more important to provide professionally (consciously and purposefully) prepared tourism products, strongly marked with emotion1. Efforts to create original experiences for tourists include not only various modifications of traditional tourism packages, but also a search for new recreation spaces and new forms of tourism. The aim of this article is to review new tourism-recreational areas (e.g. military areas, new churches, so-called ‘destination centres’, along with ordinary and extreme experience spaces), as well as new forms of travel and recreation (e.g. creative, event, sports, culinary or extreme tourism). The analysis includes those phenomena which above all are currently gaining in popularity as part of the tourist experience triad (WŁODARCZYK 2013).

scholarly journals The role of perceived value in understanding tourist experience and post experience at heritage destinations

2022 ◽  
Vol 26 (1) ◽  
pp. 35-56
Author(s):  
Eny Endah Pujiastuti ◽  
Adi Soeprapto ◽  
Susanta Susanta ◽  
Humam Santosa Utomo ◽  
Aninda Maharaniputri
Keyword(s):  
Perceived Value ◽  
Tourist Experience

scholarly journals Value in tourist experiences: How nature-based experiential styles influence value in climbing

2019 ◽  
Vol 19 (4) ◽  
pp. 453-474 ◽  
Author(s):  
May Kristin Vespestad ◽  
Frank Lindberg ◽  
Lena Mossberg
Keyword(s):  
Perceived Value ◽  
Tourism Industry ◽  
Tourist Experience ◽  
Key Issues

Nature-based adventure experiences constitute a significant segment of the tourism industry and understanding consumers’ conceptualisations of value is crucial. The aim of this study is to understand how the perceived value of the climbing experience differs within the climbing community. Interviews with climbers revealed that multiple aspects of the climbing experience are valued, including efficiency, play, excellence, aesthetics, status, emotion, esteem and authenticity. The results highlight that conceptualisations of value vary with experiential style. The study thus adds to the conversation on what creates value in the climbing experience and how this fluctuates throughout the climbing experience. The study contributes to our understanding of nature-based experiences and to the development and marketing of adventure experiences. The results imply that building a strong climbing image at destinations and being involved in the climbing community represent key issues that contribute to co-creating value in the tourist experience.

scholarly journals Gastronomic Tourism as a Way of Forming Impressions

2021 ◽  
Vol 110 ◽  
pp. 06002
Author(s):  
Natalia Ovcharenko ◽  
Elena Galenko ◽  
Iuliia Orlovskaia ◽  
Elena Shumakova
Keyword(s):  
Host Country ◽  
Volume Growth ◽  
Experience Economy ◽  
The Core ◽  
Tourist Flows ◽  
The World ◽  
Tourist Experience ◽  
Food And Beverage ◽  
Full Immersion ◽  
Public Catering

Since the second half of the 2000s, gastronomic tourism has been the most dynamically growing segment of tourism around the world: up to 1/3 of the tourist’s expenses in the destination are expenses for food and beverage. The importance of gastronomy in the context of the experience economy has grown many times: gastronomy has ceased to be only a function of ensuring the tourist’s stay in the destination, along with accommodation and transport – it becomes the core of the tourist experience, a means of penetrating the history and culture of the destination, receiving the brightest and deepest emotions. Against the background of increasing globalization and ever-greater “seen” by the average tourist, there is a burning out of interest in traditional tourist activities; for example, sightseeing is no longer enough, and tourists require full immersion in the culture of the host country/region, and even more – they want to live a small life like a local, and gastronomic experiences that extend beyond the simple consumption of food are able to meet this exacting demand. The increasing tourist flows and the volume growth of public catering indicate the demand for the gastronomic component of tourism, which, in turn, can be one of the main ways to form impressions.

scholarly journals TOUR LEADERS AND TOUR GUIDES IN THE ERA OF EXPERIENCE ECONOMY

2020 ◽  
Vol 54 ◽  
pp. 99-127
Author(s):  
Andrzej Stasiak
Keyword(s):  
World Literature ◽  
Empirical Studies ◽  
Main Tool ◽  
Limited Range ◽  
Experience Economy ◽  
Scientific Publications ◽  
Theoretical Concepts ◽  
Tour Guides ◽  
Market Experience ◽  
Tourist Experience

Purpose. The aim of the article is to apply selected elements of the experience economy theory in the domain of tourism, with particular consideration of tour leader and tour guides services. The author's intention is to present the general theoretical outline of this conception, emphasize the specificity and particularity of tourist experiences, as well as to define the role of leaders and guides in creating them. In the second part of the article, the author discusses, in detail, the most important tools and the rules of conscious and purposeful staging of tourist experiences by leaders and guides (application aspect). Method. The article is based on a review of literature (Polish and foreign scientific publications), the results of the author's earlier research on tourist experiences, as well as his substantial professional experience (as a courier, course leader and examiner). Theoretical deliberations have been illustrated with the results of participant, covert and uncontrolled observation of several tourist events organised by a major Polish tour-operator. Findings. Based on the discussion, it can be concluded that: 1) tourist experience differs considerably from "ordinary" market experience, because it is, at the same time, the essence and the sense of travelling ; 2) the tour leaders' role should be, among others, care for the desired form of the trip participants' ultimate experience; 3) storytelling still remains the main tool for creating tourist experience; 4) staging tourist experiences is a kind of art, governed by specific rules. Research and conclusions limitations. Due to the theoretical nature of the deliberations and the limited range of the author's own studies, the theses presented in the article require empirical verification on a larger sample. The article may initiate a discussion on supplementing the theoretical basis of the tour leader's (guide's) instruments with selected elements of the experience economy conception, and may become an inspiration to undertake even more detailed research on conscious staging of tourist experiences by tour leaders and tour guides. Practical implications. The article presents a set of well-defined, detailed rules of effectively creating exceptional, unique tourist experiences. These recommendations should prove useful in the everyday work of tour leaders and guides. Originality. This article is the first publication in Polish or even among world literature on the subject, which presents an attempt to adapt elements of the experience economy theory to the issues of tour leader and tour guide work. Type of paper. The article presents both – theoretical concepts and empirical studies.

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