tourist experience
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2022 ◽  
Vol 26 (1) ◽  
pp. 35-56
Author(s):  
Eny Endah Pujiastuti ◽  
Adi Soeprapto ◽  
Susanta Susanta ◽  
Humam Santosa Utomo ◽  
Aninda Maharaniputri

2022 ◽  
pp. 276-293
Author(s):  
Irma Imamović ◽  
António Joaquim Araújo Azevedo ◽  
Bruno Miguel Barbosa de Sousa

The sensory attractiveness of destinations has recently been one of the most important focal points when considering the impact of senses on positive and memorable travel experiences. Specifically, urban areas reflect different multisensory dimensions that can be analyzed and included in marketing efforts to stimulate positive tourists' experience and memory of a place, but also to encourage local sustainable development. Despite the fact that tourism studies center tourist experience mainly on visual impressions, recent researches stress the importance of recognizing and understanding the role of the human body in forming positive experiences, which is in tourism literature known as sensescapes (i.e., tactile, visual, gustatory, olfactory, and auditory senses).


2022 ◽  
pp. 19-41
Author(s):  
Yunus Topsakal ◽  
Onur Icoz ◽  
Orhan Icoz

Technology has transformed the tourism industry over time, and today, this transformation has accelerated with digitalization and Industry 4.0. With the application of new generation technologies that shape Industry 4.0 to the tourism industry, the concept of smart tourism has entered the literature and digitalization has accelerated in tourism. It can be said that digital transformation has had an impact on tourist experiences. In this context, this chapter aims to describe the potential impact of digital transformation on the tourist experience. For this purpose, the following topics and concepts will be studied: uses of Industry 4.0 technologies in tourism industry, digital transformation, tourist experiences, and effects of digital transformation on tourist experience.


2022 ◽  
pp. 351-362
Author(s):  
Aruditya Jasrotia

Virtual reality, also known as computer-based reality, is an advanced technology that has the capability to upsurge destination accessibility and to increase the popularity of lesser-known destinations. The objective of the current study is to understand the latest trends in virtual reality and to discover the future scope of implementation of virtual reality in the tourism industry across the world. The potential and the employment of virtual reality is not entirely understood and comprehended by many destinations. The present study identifies that there is a continuous development in popularity of virtual reality, and it is the need of the hour today. This disruptive technology has led to the phenomenon of virtual tourism, which gives people a preview and understanding of what they will experience if they visit a place physically. Virtual reality is becoming an outstanding way to showcase information and to gain relevant response from the tourists to enhance the services and overall tourist experience in the tourism destination.


2022 ◽  
pp. 103-120
Author(s):  
Ahmet Erdem ◽  
Ferhat Şeker

As technology affects the tourism sector as it does all sectors, smart tourism has emerged. The ultimate goal of smart tourism is to improve the efficiency of resource management, maximize competitiveness, and increase sustainability through technological innovations and practices. The digital transformation of the tourism sector, especially in recent years, has greatly affected the tourist experience by completely changing the supply-demand interaction in the industry. The spread of information and communication technologies, the development of the web, and the growing technology use skills in the population, in general, have helped increase the level of self-organization of tourists and have led to smart tourists. This new tourist profile created by smart tourism technologies frequently benefits from technology before, during, and after their travels.


2022 ◽  
pp. 318-336
Author(s):  
Peter Marwa Ezra ◽  
Lauren Duffy

The handicraft sector plays an important role in providing economic benefits of tourism to local communities. However, this sector is threatened by globalized supply chains. This conceptual chapter explores the synergistic value of linking the experience economy, creative tourism, and fair-trade principles to increase the benefits of the handicraft sector to local communities while supporting positive tourist experiences. The handicraft sector contributes to the livelihoods of marginalized members of the supply chain side of a destination by opening opportunities for adding value to their tangible products through co-created experiences. Furthermore, the creative potential allows tourists to create memories, connecting with producers in interesting and meaningful ways, when fair-trade principles are integrated as part of the tourist experience. To ensure a balanced synergy and active connection between experience economy, creative tourism, and fair-trade concepts, well-trained and skilled artists, art managers, and creative entrepreneurs are needed in tourist destinations.


2022 ◽  
pp. 1-18
Author(s):  
Eunice Ramos Lopes ◽  
Paulo Alexandre Santos ◽  
João Tomaz Simões

This chapter aims to reveal the growing importance of cultural tourism, reflected in the cultural heritage of cities and its concrete tourist experience in a digital age society. One of the stipulated goals was to understand the existing relationship between tourist and cultural appropriation with the mediation of the digital. The chapter focuses on a city located in the central region of Portugal and followed a quantitative and qualitative analysis methodology. The digital era has been fostering a fundamental capital in the promotion of the existing resources in cities to attract visitors and to reveal the tourist experiences developed in the visited tourist destinations. The main conclusion is the interactions that take place between heritage, tourist experience and ICT implying connections that tourists spontaneously comment through online resources. When making their comments they end up demarcating their tourist experience classifying it according to their expectations in relation to the heritage resources they visit.


2021 ◽  
Vol 11 (1) ◽  
pp. 113-120
Author(s):  
Sónia Dias ◽  
Victor Alves Afonso

Abstract This exploratory study investigates the impact of technology on the tourist experience. This research analyzed the effect of new technologies on the behaviour of new tourism consumers, the importance of mobile technology in the tourism industry, and the phenomenon of mobile tourism in the change of the tourism experience. It also studied the spillover effect that these changes have had on the use of mobile applications in tourism, trying to understand their impact on the tourism experience. A quantitative and qualitative analysis supported this investigation through a survey of 110 Portuguese tourists using applications and two interviews with administrators of mobile application development companies, and, finally, through the analysis of four case studies. The main conclusion is that smartphones and mobile travel applications can substantially alter the tourist experience. Tourists assume that smartphones have motivated changes in the activities and emotions experienced, especially in social applications that allow them to maintain contact with their friends and families and increase security levels.


2021 ◽  
Author(s):  
Farzanna Yashera Abdulla ◽  
◽  
Jabil Mapjabil ◽  

Liminality is important in the tourism field to measure the tourist experience from their satisfaction, whether the actual reality experienced meets their expectations. Conceptual research method using secondary data are used in this study. This paper reviews some selected theories and models to comprehend more on the concept of liminality with tourism. For that, the theories and models that would be examined are Five Phases Tourism Model (1966), SERVQUAL Model (1988), Liminality Tourism Structure Model (2019) and Classical and Post-modern Liminality Comparative Theory (2016). The Five Phases Tourism Model is a model used to describe the experience in various phases: expectation, away trip, tourist destination, return trip, and memories, while a SERVQUAL Model is used to measure the quality of service. The Liminality Tourism Structure Model describes the tourist experience from various elements such as physical, social, and emotional. Finally, the Classical and Post-modern Liminality Comparative Theory compares the classical liminal experience of society in ancient times and the liminal experience of post-modern society. The literature review results show that the theories and models aid in explaining tourist experience using five phases and was influenced by several aspects. Thus, the combination of all these existing models related to liminality will help to understand tourists more deeply and measure the level of tourist satisfaction that are seen from their experience, expectation, and the actual reality being experienced by them.


2021 ◽  
Vol 13 (23) ◽  
pp. 13144
Author(s):  
Tatjana Stanovčić ◽  
Mileva Manojlović ◽  
Djurdjica Perovic

The cultural tourist experience emerges as an essential part of the offer of tourism services and is considered a crucial factor for tourism destination development. Although the existing literature has investigated the effect of cultural tourism, empirical evidence on the impact of cultural tourist experience on tourist behavior remains scarce. Therefore, this study aims to explore the relationship between different dimensions of cultural tourist experience and recommendation intention. Using Structural Equation Modelling, based on a sample of 80 tourists who visited Montenegro, the results indicate a statistically significant relationship between different dimensions of the cultural tourist experience and the recommendation intention of Montenegro as a destination. More precisely, the findings reveal that sensory, social, and emotional dimensions positively impact recommendation intention. Furthermore, the social dimension has a stronger effect than sensory and emotional dimensions. This study extends current research on cultural tourism by providing a better understanding of the relationship between components of cultural tourist experience and tourist behaviors, and, as such, can serve as a premise in improving destination management strategy.


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