Evaluating the quality of the service offered by a bus rapid transit system: the case of Transmetro BRT system in Barranquilla, Colombia

2018 ◽  
Vol 22 (3) ◽  
pp. 392-413 ◽  
Author(s):  
Erick Calvo ◽  
Mario Ferrer
Keyword(s):  
Bus Rapid Transit ◽  
Rapid Transit ◽  
Transit System

Factors that influence the quality of services provided by the bus rapid transit system

2018 ◽  
Vol 25 (9) ◽  
pp. 4035-4057 ◽  
Author(s):  
Joás Tomaz de Aquino ◽  
Juliana Valença de Souza ◽  
Vanessa de Cássia Lima da Silva ◽  
Taciana de Barros Jerônimo ◽  
Fagner José Coutinho De Melo
Keyword(s):  
Quality Standard ◽  
Bus Rapid Transit ◽  
Rapid Transit ◽  
Transit System ◽  
Content Type ◽  
Five Factors ◽  
Level Of Satisfaction ◽  
Service Staff ◽  
Regression Techniques

Purpose This study analyses the factors that can influence the quality of service provided by the bus rapid transit (BRT) system in the state of Pernambuco. It is incipient, considering that the system was implemented in this state in 2014 to the World cup. In this context, the purpose of this paper is to identify the factors considered important for the services provided by this system and their impact on perceived quality. Design/methodology/approach The authors analyzed the data using exploratory factorial analysis, and linear and quantile regression techniques. Regarding the classification, this research is applied, exploratory, descriptive and in the form of a case study describing the situation experienced by the users of BRT in Pernambuco. Findings The results showed that it was possible to identify five factors that impact the level of satisfaction of the offered services: fluency in the provision of the service; staff training; physical conditions in the provision of the service; convenience/accessibility; and integration between transport lines. Originality/value With initial identification, factors 1, 3, 4 and 5 have been found to have an impact on overall service quality in a positive and statistically significant way. Factors 3 and 4 have a different impact with high- and low-quality standard perceived by users, and these should be the guiding elements by companies in establishing actions to improve the services offered.

Institutional and Regulatory Options for Bus Rapid Transit in Developing Countries

2005 ◽  
Vol 1939 (1) ◽  
pp. 184-191 ◽  
Author(s):  
Walter Hook
Keyword(s):  
Lower Cost ◽  
Smooth Transition ◽  
Bus Rapid Transit ◽  
Rapid Transit ◽  
Transit System ◽  
Hub And Spoke ◽  
Bus Routing ◽  
Private Sector Investment

An increasing number of cities are looking at bus rapid transit (BRT) as a lower-cost alternative to meeting their mass transit needs. Less fully explored, however, has been the link between BRT and the implementation of transit system regulatory reforms. In a growing number of cities around the world, the introduction of a BRT system has also been used to implement some important long-term transit-sector reforms. Because BRT makes bus operations more profitable, the introduction of BRT gives the municipality additional leverage to demand more from private operators. This paper discusses how, in an increasing number of cities, BRT projects have been used to ( a) facilitate a smooth transition to a sometimes more efficient trunk-and-feeder or hub-and-spoke bus routing system, ( b) increase private-sector investment in the transit system, and ( c) change private bus operating contracts to include quality-of-service requirements.

Life cycle emissions from a Bus Rapid Transit system and comparison with other modes of passenger transportation

2016 ◽  
Vol 6 (3) ◽  
pp. 123-134 ◽  
Author(s):  
Yohen Cuéllar ◽  
Rodrigo Buitrago Tello ◽  
Luis Carlos Belalcazar Ceronn
Keyword(s):  
Life Cycle ◽  
Bus Rapid Transit ◽  
Rapid Transit ◽  
Transit System ◽  
Passenger Transportation

scholarly journals Bus Rapid Transit System Introduction in Johor Bahru: A Simulation-Based Assessment

2021 ◽  
Vol 13 (8) ◽  
pp. 4437
Author(s):  
Sitti Asmah Hassan ◽  
Intan Nurfauzirah Shafiqah Hamzani ◽  
Abd. Ramzi Sabli ◽  
Nur Sabahiah Abdul Sukor
Keyword(s):  
Public Transport ◽  
Traffic Congestion ◽  
Economic Benefits ◽  
Bus Rapid Transit ◽  
Urban Mobility ◽  
Rapid Transit ◽  
Bus Priority ◽  
Time Saving ◽  
Transit System ◽  
Mobility Solution

Bus rapid transit (BRT) is one of the strategies to promote improvements in urban mobility. In this study, BRT scenarios, which integrate exclusive bus lanes and bus priority signal control in mixed traffic scenarios, were modelled using a VISSIM microsimulation. Three scenarios of BRT were modelled to represent 16:84, 38:62 and 54:46 modal splits between public transport and private vehicles. It was found that Scenario 4 (the 54:46 scenario) offers better benefits in terms of delay time saving and economic benefits. In general, it was found that the BRT system enhances the functioning of the transport system and provides people with faster and better mobility facilities, resulting in attractive social and economic benefits, especially on a higher modal split of public transport. It is regarded as one strategy to alleviate traffic congestion and reduce dependency on private vehicles. The finding of this study provides an insight on the effective concept of the BRT system, which may promote the dissemination of an urban mobility solution in the city. The results can help policymakers and local authorities in the management of a transport network in order to ensure reliable and sustainable transport.

scholarly journals Additional Riderships Estimation under Different Configurations of Bus Rapid Transit System

2015 ◽  
Vol 2015 ◽  
pp. 1-7 ◽  
Author(s):  
Wu Lan ◽  
Chen Xuewu ◽  
Lu Tao
Keyword(s):  
Traffic Flow ◽  
Numerical Test ◽  
User Equilibrium ◽  
Bus Rapid Transit ◽  
Stochastic User Equilibrium ◽  
Rapid Transit ◽  
Traffic Equilibrium ◽  
Estimation Model ◽  
Transit System ◽  
Diagonalization Method

Different configurations of Bus Rapid Transit (BRT) system may cause different additional riderships. In this paper, in terms of network traffic equilibrium assignment principle, the additional riderships estimation model based on Variational Inequality (VI) model is presented. The bus frequency is related to variables including the travel time, the residence time in terminals, and the dwelling time at the stops. The additional riderships are translated into network additional traffic flow firstly. Given the bus frequency, VI model can be turned into Stochastic User Equilibrium (SUE) model to calculate the other variables. The similarity diagonalization method is used to calculate the elastic bus frequency and finally the network additional traffic flow can be computed. The additional riderships under different configurations of BRT system are compared in the numerical test. The results show that the additional riderships under different configurations have large differences and occupy a high percentage of the total ridership.

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