scholarly journals Factors influencing decision making for implementing e-health in light of the COVID-19 outbreak in Gulf Cooperation Council countries

Author(s):  
Fahad M Al-Anezi

Abstract Background Electronic health (e-health) approaches such as telemedicine, mobile health, virtual healthcare and electronic health records are considered to be effective in increasing access to healthcare services, reducing operational costs and improving the quality of healthcare services during the coronavirus disease 2019 (COVID-19) outbreak, a pandemic resulting from the spread of a novel coronavirus discovered in December 2019. In this context, the aim of this study was to identify the most important factors influencing decision making on the implementation of e-health in Gulf Cooperation Council (GCC) member states (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates), which are in the process of digitizing healthcare services. Methods This study reviewed the literature to identify the important factors influencing decision making on e-health. In addition, a questionnaire-based survey was conducted in order to identify the most important criteria to be considered in decision making on e-health. The survey link was forwarded to 978 healthcare practitioners and 42 experts (purposive sampling), from which a final sample of 892 (864 practitioners and 28 experts) was achieved, reflecting a response rate of 87.45%. Results Of the 44 factors identified under seven themes (strategic, quality, management, technology, function characteristics, economic, sociocultural and demographic factors), 22 factors were identified to be the most important criteria. Conclusions Findings from this study suggest that decision making in relation to e-health is a complex process that requires consideration of various factors. It was also found that attention should be paid to sociocultural and demographic factors, which may need to be considered in increasing healthcare access during the COVID-19 outbreak.

2016 ◽  
Vol 23 (4) ◽  
pp. 452-459 ◽  
Author(s):  
Alan S Weber ◽  
Rebal Turjoman ◽  
Yanal Shaheen ◽  
Farah Al Sayyed ◽  
Mu Ji Hwang ◽  
...  

Introduction The Gulf Cooperation Council (GCC or ‘Arabian Gulf’), comprising Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates, is a political organization sharing a common history and culture. All GCC nations have made substantial investments in telecommunications and electronic health infrastructure since 2000. Methods We conducted a literature search in English and Arabic on peer-reviewed e-health research up to December 2014 originating in the GCC. The objective was to retrieve all research on e-health in the GCC and to categorize and analyse it qualitatively to reveal the current state of e-health research and development in the region. Inclusion criteria included peer-reviewed articles, books, book chapters, conference papers and graduate theses written on e-health in the GCC. Blogs, health websites and non-peer-reviewed literature were excluded. Results Three hundred and six articles were retrieved, categorized and analysed qualitatively to reveal the state of e-health research in the GCC. Both country-specific and GCC-wide major themes were identified using NVivo 10.0 qualitative software and summarized. The most common type of study was an overview (35.0%), with common study designs of case studies (26.8%) and descriptive articles (46.4%). Significant themes were: prospective national benefits from e-health, implementation and satisfaction with electronic health records, online technologies in medical education, innovative systems (case studies), and information security and personal health information. Discussion This is the first comprehensive analytical literature review of e-health in the GCC. Important research gaps were identified: few cost-benefit analyses, controlled interventional studies, or research targeting gender and religious issues were retrieved.


2020 ◽  
Vol 35 (6) ◽  
pp. e192-e192
Author(s):  
Bander Alanazi ◽  
Kerryn Butler-Henderson ◽  
Mohammed R. Alanazi

Electronic health and medical records are widely adopted in many healthcare settings worldwide to improve the quality of care. Users’ perception is a significant factor influencing the successful implementation and use of e-health technologies. This systematic review aimed to identify factors influencing the perceptions of healthcare professionals towards the adoption and use of electronic health and medical record systems to improve the quality of healthcare services in the countries of the Gulf Cooperation Council. We identified primary studies evaluating healthcare professionals’ perception towards electronic health records and/or electronic medical records in the Gulf region. Seven electronic databases, including Medline, CINAHL, Informit Health Collection, Science Direct, ProQuest, PubMed, and Scopus were used to search for the relevant articles published between January 2007 and December 2016. Thirteen articles met the inclusion criteria and were included in this systematic review. Both individual and system-related factors were found to positively or negatively influence healthcare providers’ perceptions towards the systems. Understanding the impact of healthcare professionals’ perception of health information technology is important for policymakers involved in the implementation programs to ensure their success. Future studies should evaluate other individual characteristics such as age, gender, and profession of the healthcare providers on their perceptions towards e-health technologies.


2018 ◽  
Vol 32 (1) ◽  
pp. 327-333 ◽  
Author(s):  
Zahra Kavosi ◽  
Hamed Rahimi ◽  
Saeideh Khanian ◽  
Payam Farhadi ◽  
Erfan Kharazmi

2021 ◽  
Author(s):  
Mniyichel Zeru ◽  
Amare Desta ◽  
Steve Smithson ◽  
Million Meshesha

Abstract Introduction: Knowledge management technology is a key tool for facilitating and improving the quality of health care delivery in hospitals. However, the use and implementation of this technology is not an easy task. The aim of this study is to investigate a knowledge management technology implementation in Ethiopian hospitals, with a particular reference to Jimma University Specialized Hospital. Methodology: Information about challenges of knowledge management technology implementation was gathered using qualitative research methods, through conducting semi-structured interviews. Purposive sampling method was applied to select fifty-four participants from a well-defined population. Findings were first validated, according to published literature and research works, and then sorted into three main areas with recommended solutions, such as current usage of KM technology to enhance and improve decision-making, factors affecting implementation of KM technology Results: This study revealed that overall level of KM technology implementation in Ethiopia hospitals is still low. Conclusion: Implementation and use of KM technology with a view to improving the quality of hospital health services is needed. Thus, it suggested that hospital managers should make much more effort to develop a strategy and policy on the implementation and use of KM technology so that the hospital could improve the quality of healthcare services.


Author(s):  
Prof. Umendra Narayan Shukla ◽  
Sharad Kumar Kulshreshtha

UAE is also known as the fastest-growing medical tourism hub due to its most advanced medical technology, affordable treatments cost, and highly specialized doctors with world-class healthcare services. In this context, the Dubai Health Experience (DXH) is developed by Dubai Health Authority as a brand name for global healthcare and medical tourism, which aims to build up Dubai as a medical tourism hub. Dubai Health Experience (DXH) the United Arab Emirates is also widening its opportunity for the medical tourism market in the Gulf Cooperation Council is a political and economic alliance of six countries in the Arabian Peninsula where UAE is itself member country. In this continuation, Dubai Tourism Strategy 2020 is also a strategic roadmap with the target of attracting 20 million visitors per year by 2020. This chapter will reveal the emerging medical tourism and healthcare trends, healthcare policy of UAE, investment in healthcare and medical tourism, government initiatives, public-private partnership, and key initiatives to achieving sustainable development goals.


2019 ◽  
Vol 6 (2) ◽  
pp. 71-80
Author(s):  
Ajayan Kamalasanan ◽  
◽  
Gurumoorthy S ◽  
Arun Vijay Subbarayalu ◽  
◽  
...  

2021 ◽  
Vol 16 (1) ◽  
pp. 11-20
Author(s):  
Mark Avery ◽  
Allan Cripps ◽  
Gary D Rogers

Objective: Choices and quality decisions made by consumers in relation to their healthcare have been associated with personal experience of those services, interpersonal engagement and reliance on third-party information, as well as the subsequent satisfaction with the service. The purpose of this research was to understand current information sources, determinants of quality discernment and decision-making factors by consumers in the Australian community in relation to healthcare. Method:  Conventional content analysis research was undertaken in the form of a national telephone survey of 200 consumers. Open-ended questions were used to elicit information from the general community. Results: Reputation and other key interpersonal and structural elements are utilised in determining quality of healthcare services as well as in deployment as key factors in decision-making regarding use of healthcare services. While most respondents valued and used key information about provider relationships, outcomes performance and performance rankings, up to 20% of respondents did not know or could not identify ways in which they would assess and evaluate the quality of healthcare services. Conclusion: This research identifies that consumers use a range of information and advice relating to experience, interpersonal engagement and information from third-party sources. If healthcare providers develop clearer communications around their technical, procedural and conduct principles, consumers will be in a better position to evaluate reputation and make decisions about their healthcare needs and the health system.


2020 ◽  
Vol 2020 ◽  
pp. 1-18
Author(s):  
Chian Techapanupreed ◽  
Werasak Kurutach

Electronic healthcare systems have received extensive attention during the last decade due to the advancement of digital technology. Using these systems in the healthcare industry can improve the quality of healthcare services tremendously. However, a major issue that needs to be concerned, when utilizing this kind of system, is accountability. Employments of electronic health records, the core of the systems, without accountability can be a big risk to both patients and service personals and, consequently, to the entire society. Accountability in electronic health records is essential to creating trust among parties. Many researchers have been introduced to the accountability protocol. However, most of them still lack some essential security property that is mutual authentication. This leads to both information traceability and nonrepudiation which are necessary for resolving any conflict that may arise. In this paper, we propose accountability protocol for electronic health records; the protocol employs both asymmetric and symmetric encryptions to ensure that the electronic health records are having confidentiality, integrity, authentication, and authorization. The accountability analysis and performance analysis show that the proposed protocol is more capable and effective than others. The novel aspect of this idea lies in the inclusion of certain forms of security that are necessary to protect the patient’s electronic health records. To the best of our knowledge, the proposed protocol consumes less cost, energy, and time compared with the existing protocols. A proof of concept of our protocol is also presented in this paper by using BAN logic, an automated security protocol proof tool named Scyther, and AVISPA


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