Surveys and Sensing

Author(s):  
William H. Macey ◽  
Alexis A. Fink

This chapter serves as an introduction to the book and more specifically to introduce several key themes that characterize the shift from the decades-old traditions in conducting employee surveys to a more inclusive perspective on how organizations listen and more broadly sense employee perceptions regarding employee well-being and engagement—with the particular goal of reinforcing organizational strategy and driving organizational performance. The changes in the employee survey landscape are discussed in classical terms such as how survey content is determined, how surveys are deployed, and how data are analyzed to determine priorities for taking action to facilitate change. Newer ambient methods for sensing are also discussed in the context of “meaning-making,” as are the newer data-analytic methods. Key challenges in conducting survey research are discussed within the scientist-practitioner framework including the tensions between stakeholder-driven constraints and scientific best practices and the necessity for protecting data and ensuring respondent privacy.

Author(s):  
Lewis K. Garrad ◽  
Patrick K. Hyland

Surveys have become a mainstay of organizational research. When surveys are efficient, targeted, and theory-driven and predict useful outcomes, they provide a valuable data set for decision-making. Yet many organizational researchers and human resources practitioners overlook the dark side of studying employees at work, especially when it comes to challenging ontological and epistemological assumptions. Gathering, analyzing, and using employee survey data are often fraught with complexity, which limits action and change. This chapter outlines how the emergence and establishment of employee survey research led to modern assumptions about what survey administrators seek to learn from people at work and how those assumptions help and hinder progress toward improving organizational performance and employee well-being. The authors then make recommendations for the future development of survey research in the broader context of social and technological development.


2018 ◽  
Vol 36 (4) ◽  
pp. 1146-1167 ◽  
Author(s):  
Haley Kranstuber Horstman

Grounded in communicated narrative sense-making (CNSM) and resilience theorizing, the current study investigated the effects of mother-daughter communication on young adult women’s ( n = 60) narrative construction of resilience over time. Participants wrote stories of difficult experiences at Time 1, discussed the story with their mother in a research lab two days later, and wrote the story again at Time 2. Inductive analyses of daughters’ stories revealed four themes of resilience: acknowledging the struggle, taking action, seeking silver lining, and finding strength in others. Mother-daughter interactions were analyzed for CNSM behaviors—engagement, turn-taking, perspective-taking, and coherence. Mother-daughter coherence and engagement illuminated differences in daughters’ themes of resilience, and all CNSM behaviors positively related to daughters’ increased narrative resilience over time. Findings demonstrated the effect of mother-daughter interaction on young adult women’s resilience, suggesting that CNSM contributes to the meaning-making component of resilience. Implications for advancing CNSM and resilience theorizing are explored.


This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics and a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action-taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate, and employee engagement.


2021 ◽  
pp. 088626052110219
Author(s):  
Aiala Szyfer Lipinsky ◽  
Limor Goldner

Studies dealing with the experiences of non-offending mothers from the general population and minority groups after their child’s disclosure of sexual abuse are scarce, and studies on mothers from the Jewish ultra-Orthodox community are non-existent. This study takes an initial step in filling this gap by exploring how the normalization of sexual abuse shapes these mothers’ experiences. A qualitative phenomenological study was conducted on a sample of 21 mothers from the ultra-Orthodox sector whose children had been sexually abused. It consisted of in-depth, semi-structured interviews of the mothers followed by a drawing task on their experience. The analysis of the interviews yielded four central themes: the role of social stigmatization and religion on the mother’s ability to share her child’s abuse; the effect of the disclosure on the mothers’ mental state and maternal competency; the mothers’ ongoing experience in the shadow of this unprocessed/unresolved trauma; and the mothers’ coping strategies, including acceptance, faith, and meaning making. The findings highlight the influence of the tension between the need to adhere to religious norms and preserve the social fabric and the need to enhance mothers’ and children’s well-being.


2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 908-908
Author(s):  
Vivian Lou ◽  
Daniel W L Lai ◽  
Daniel Fu-Keung Wong ◽  
Doris Yu ◽  
Shuangzhou Chen ◽  
...  

Abstract Children caregivers contributed significantly to care and support dementia parents globally. In the caregiving journey, making sense of providing care plays significant role in their caregiving journey. In an ageing society such as Hong Kong, different generations of children caregivers take up dementia caregiver roles. We hypothesized that from studying baby boomers (BB, born in 1946-1964) and generation X (GX, born in 1965-1980), generations have impacts on their meaning making and well-being outcomes. 601 Caregivers completed a paper or online battery of questionnaires on burden (ZBI-4), mental well-being (PHQ-9), caregiving factors (ADL, IADL, caregiving hours, Positive Aspect of Caregiving; PAC) and the meaning making factors (Finding Meaning Through Caregiving; FMTC). Results showed that significant difference between caregivers from two generations. GX have significantly lower meaning made, measured by PAC affirming self and enriching life, as well as FMTC provisional meaning. While they spent less caregiving hours for the more independent care recipients, they suffered from higher burden, higher FMTC loss/powerless and worse psychological well-being (PHQ). The findings demonstrated generation X caregiver suffered from lower level of the meaning made and worse psychological wellbeing outcomes than BB caregivers. Future caregiver studies should take generational effect into account and services shall be provided in a generation-responsive approach.


Author(s):  
Yannick van Hierden ◽  
Timo Dietrich ◽  
Sharyn Rundle-Thiele

In recent years, the relevance of eHealth interventions has become increasingly evident. However, a sequential procedural application to cocreating eHealth interventions is currently lacking. This paper demonstrates the implementation of a participatory design (PD) process to inform the design of an eHealth intervention aiming to enhance well-being. PD sessions were conducted with 57 people across four sessions. Within PD sessions participants experienced prototype activities, provided feedback and designed program interventions. A 5-week eHealth well-being intervention focusing on lifestyle, habits, physical activity, and meditation was proposed. The program is suggested to be delivered through online workshops and online community interaction. A five-step PD process emerged; namely, (1) collecting best practices, (2) participatory discovery, (3) initial proof-of-concept, (4) participatory prototyping, and (5) pilot intervention proof-of-concept finalisation. Health professionals, behaviour change practitioners and program planners can adopt this process to ensure end-user cocreation using the five-step process. The five-step PD process may help to create user-friendly programs.


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