Total Quality and the Human Resource Professional

1994 ◽  
Vol 6 (2) ◽  
pp. 33-36 ◽  
Author(s):  
Paul Herbig ◽  
Fred Palumbo ◽  
Bradley S. O’Hara
Keyword(s):  
Human Resource ◽  
Total Quality ◽  
Human Resource Professional

Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises

2000 ◽  
Vol 25 (1) ◽  
pp. 43-58 ◽  
Author(s):  
Gaylen N. Chandler ◽  
Glenn M. Mcevoy
Keyword(s):  
Resource Management ◽  
Firm Performance ◽  
Human Resource Management ◽  
Human Resource ◽  
Business Strategy ◽  
Best Practice ◽  
Medium Size ◽  
Current Debate ◽  
Total Quality ◽  
The Relationship

This study analyzes the moderating effect of two key human resource practices on the relationship between organizational strategy and firm performance. In a sample of 66 small to medium-sized manufacturing firms we found that a total quality management strategy was most effective when supported by significant training and group-based incentive compensation. This result is discussed in light of the current debate in the field about “best practice” versus “fit” models of human resource management and business strategy.

scholarly journals Dimensi Budaya dalam Peningkatan Sumber Daya Manusia Melalui Implementasi Total Quality

2012 ◽  
Vol 1 (2) ◽  
Author(s):  
Rosidah
Keyword(s):  
Human Resource ◽  
Organization Development ◽  
Human Being ◽  
Business Organization ◽  
Total Quality ◽  
Key Factor ◽  
Development Orientation ◽  
Quality Approach

Human resource is key factor of organization development for public and business organization. Organization development orientation does not concern directly with human being. However, it’s implication is refer to human resource. Therefore, its existence is needed to be given a serious attention. One of methods is  Total Quality approach. This paper discusses some problems of developing a good quality of working culture.

scholarly journals Human Resource Professional Priorities and Challenges in Times of COVID-19 Pandemic

2021 ◽  
pp. 23-33
Author(s):  
Shammy Shiri ◽  
Laveena D'Mello
Keyword(s):  
Human Resource ◽  
Economic Cost ◽  
Economic Loss ◽  
Work Culture ◽  
Business World ◽  
Human Resource Professional ◽  
Culture Shift ◽  
Drastic Increase ◽  
Human Cost ◽  
New Challenges

There has been a world alarming and warming situation due to global outbreak of COVID-19 pandemic taking along most important the human cost, mentally, physically with economic cost too. All of a sudden organization across have been alerted themselves to adapt toward this unforeseen unprecedented event and thereby find new solutions. Organizations around the world are taking measures as it’s important to stay at home for social distancing, this leading to drastic increase in economic loss, poor job satisfaction, reduced motivation and workplace depression crisis among organization’s employees with far reaching impacts. The sudden work culture shift has created new challenges for Human Resource (HR) professionals and in this time of global critical condition, the companies and organizations need their HR professionals to help the employees out of this badly driven health and economic crisis. The HR Professionals has been actively partnering with Business to solve some of the trickiest questions the business world faces today. This article discusses some of the priorities and challenges faced by HR professionals in helping the employees to adjust and cope with their changed work environment during COVID-19 pandemic.

The new concept of quality in the digital era: a human resource empowerment perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hadi Balouei Jamkhaneh ◽  
Arash Shahin ◽  
Sahar Valipour Parkouhi ◽  
Reza Shahin
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Human Resource ◽  
Industrial Revolution ◽  
Total Quality ◽  
Content Type ◽  
Cause And Effect ◽  
Fourth Industrial Revolution ◽  
Digital Era ◽  
Human Aspects

PurposeThis study aims to identify the drivers of human resource empowerment in understanding the new concept of Quality 4.0 in the digital era.Design/methodology/approachFirst, the literature of quality management evolution in the fourth industrial revolution (Industry 4.0) and the position of the required workforce in Quality 4.0 were reviewed and then by using the opinions of experts and managers of Knowledge-Intensive Business Services (KIBS) firms, a set of driver effects on the readiness and ability of human resources was identified in the context of Quality 4.0. After identifying the drivers, cause-and-effect relationships among these drivers were investigated using the Grey DEMATEL technique.FindingsA total of 29 Quality 4.0 drivers of readiness and workforce ability were identified, based on multiple interactions of quality management in different stages of the production cycle. They were divided into new valuation approaches, composite dimensions, team creativity and thorough inspection. “Technical abilities and capability to solve problems” was identified as the most significant driver.Practical implicationsFindings help KIBS firms to take necessary measures and plans. Consequently, they can increase the readiness and ability of human resources based on the changes in managing Quality 4.0. Also, considering the importance of each driver, they will be able to take a step towards total quality improvement.Originality/valueDespite extensive research on the subject of the fourth Industrial Revolution, research on the human aspects required for managing Quality 4.0 is limited. This study was performed to examine the cause-and-effect relationships between human resource drivers to adapt to the changes in Quality 4.0.

How Common is Workplace Transformation and Who Adopts it?

ILR Review ◽  
1994 ◽  
Vol 47 (2) ◽  
pp. 173-188 ◽  
Author(s):  
Paul Osterman
Keyword(s):  
Human Resource ◽  
Low Cost ◽  
Work Organization ◽  
Human Resource Practices ◽  
Total Quality ◽  
Flexible Work ◽  
Job Rotation ◽  
Pay Systems ◽  
Innovative Work ◽  
Using Data

The author, using data on 694 U.S. manufacturing establishments from a 1992 survey, examines the incidence of innovative work practices (teams, job rotation, quality circles, and Total Quality Management) and investigates what variables, including human resource practices, are associated with the adoption of these practices. He finds that about 35% of private sector establishments with 50 or more employees made substantial use of flexible work organization in 1992. Some factors associated with an establishment's adoption of these practices are being in an internationally competitive product market, having a technology that requires high levels of skill, following a “high road” strategy that emphasizes variety, service, and quality rather than low cost, and using such human resource practices as high levels of training and innovative pay systems.

Sign in / Sign up

Export Citation Format

Share Document