Management information system based on the balanced scorecard

2005 ◽  
Vol 22 (5) ◽  
pp. 263-274 ◽  
Author(s):  
Juha Kettunen ◽  
Ismo Kantola
2011 ◽  
pp. 1281-1289
Author(s):  
Juha Kettunen

The communication and implementation of a strategic plan is typically based on various measures in educational institutions. The balanced scorecard approach has in the 1990s attained an important role worldwide in private and public sector organisations. Large organisations have different organisational levels, where it is useful to apply the balanced scorecard. This emphasises the need for the automation of the measuring system. The information is typically collected from various data sources. These characteristics underline the need to plan a management information system (MIS) to support the management process. Strategic management is bridge building between the perceived present situation and the desired future situation (West-Burnham, 1994; Wheale, 1991). Strategic management involves taking stock of the educational policy, local economy, and other factors in the organisation’s environment. It adapts the organisation to its environment but, on the other hand, tries to exert a positive effect on the development of its local community (Bush & Coleman, 2000; Kettunen, 2003; Middlewood & Lumby, 1998).


Author(s):  
Juha Kettunen

The communication and implementation of a strategic plan is typically based on various measures in educational institutions. The balanced scorecard approach has in the 1990s attained an important role worldwide in private and public sector organisations. Large organisations have different organisational levels, where it is useful to apply the balanced scorecard. This emphasises the need for the automation of the measuring system. The information is typically collected from various data sources. These characteristics underline the need to plan a management information system (MIS) to support the management process. Strategic management is bridge building between the perceived present situation and the desired future situation (West-Burnham, 1994; Wheale, 1991). Strategic management involves taking stock of the educational policy, local economy, and other factors in the organisation’s environment. It adapts the organisation to its environment but, on the other hand, tries to exert a positive effect on the development of its local community (Bush & Coleman, 2000; Kettunen, 2003; Middlewood & Lumby, 1998).


Author(s):  
Zenita Afifah Fitriyani

The purpose of this research is: To know the effect simultaneously, partially, most dominantly, indirectly Management information system marketing, service quality and word of mouth to achievement of balanced scorecard and its impact to company performance at Sunrise Mall Mojokerto. This research is explanatory research. the total population in this study only 21 people. In this study the authors use multiple linear regression analysis techniques with path analysis to determine the influence of direct / direct effect and indirect effect / indirect effect. From the research result can be concluded as follows: 1) There is influence simultaneously Marketing management information system, service quality, and Word of mouth to achievement of balanced scorecard. 2) There is partial influence Marketing management information system, service quality, and Word of mouth to the achievement of balanced scorecard. 3) Word of mouth has the most dominant influence on the achievement of balanced scorecard. 4) There is influence simultaneously Marketing management information system, service quality and word of mouth and achievement of balanced scorecard to Performance. 5) There is partial influence Marketing management information system, service quality and word of mouth and achievement of balanced scorecard to Performance. 6) Word of mouth has the most dominant influence on Performance. 7) Marketing management information systems, service quality, and Word of mouth indirectly affect Performance.


2015 ◽  
Vol 21 (4) ◽  
pp. 980-983 ◽  
Author(s):  
. Suryanto ◽  
Ignatius Ricardo ◽  
Anderes Gui ◽  
Cecilia Sabrina ◽  
. Maryani

The Company’s information systems are expected to support the company’s business processes that provide competitive advantage in a competitive business. Before investing information system it is necessary to conduct a feasibility study on running information systems in order to obtain an overview of the support that can be provided by the old system. The method of this study was performed by conducting surveys and interviews for data collection and analysis methods with fit gap analysis, cost benefit analysis and information technology balanced scorecard. The results of this study by using a fit gap analysis showed that only 10% of the system running with fit criteria, so it is necessary to change the system. Proposed new system will provide a 3.9 year payback period of 5 years management estimates. Average achievement by using information technology balanced scorecard is 93.5%. The conclusion that can be drawn from this study is the firm should invest in hospitality management information system by looking at the aspects of operational and financial aspects.


2021 ◽  
Vol 3 (1) ◽  
pp. 45-56
Author(s):  
Fricila Beti Priyanti ◽  
Agustinus Fritz Wijaya

Technological developments greatly influence the increasing disruption to the system and system used by the user. Therefore, it is necessary to see how optimal the system is being used by an organization. The Regional Revenue Management Unit (UPPD) of Salatiga City is also inseparable from the development of information technology. By using several information systems, they try to keep up one of the technological developments by using the Asset Management Information System (SIMASET) based website for data collection of goods in and out of the UPPD Salatiga City. In this study using the IT Balanced Scorecard method as a planning solution in terms of performance measurement and monitoring the realization of the value or business benefits and benefits of Information Technology which the IT Balanced Scorecard has four perspectives namely Company Contribution Perspective, User Orientation Perspective, Improvement Perspective Operations and Future Orientation Perspectives. Results and discussion of the 4 Perspectives on Balanced IT Scorecard in this study, it is expected that the User Orientation Perspective and the Future Perspective is doing some improvement because in the User Orientation Perspective the system used often has errors and is quite convoluted in use, the Future Orientation Perspective is almost the same as the User Orientation Perspective, where the quality of the new system still needs to be improved again.


Author(s):  
Suryanto Suryanto

Information system in a company is expected to support their business processes. Therefore, it requires an evaluation of existing information system and provides recommendations hospitality management information system to meet the gap between existing information systems and user needs. The method of this study is divided into two, namely the method of data collection and analysis methods. Methods of data collection using interviews and observation techniques. Methods of data analysis using gap analysis, followed by a costbenefit analysis and IT Balanced Scorecard. The evaluation results through Fit/Gap Analysis states that the implementation of a management information system is feasible and able to meet all user needs. Cost Benefit Analysis provides an assessment of tangible benefits IT Balanced Scorecard provides an assessment of intangible benefits. The results of the two methods stated that the new information system worth to be implemented.


10.1596/27080 ◽  
2012 ◽  
Author(s):  
Emilio Porta ◽  
Jennifer Klein ◽  
Gustavo Arcia ◽  
Harriet Nannyonjo

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