Process owners in business process management: a systematic literature review

2019 ◽  
Vol 25 (6) ◽  
pp. 1377-1412 ◽  
Author(s):  
Kjersti Berg Danilova
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Systematic Literature Review ◽  
Design Methodology ◽  
Business Process Management ◽  
Process Management ◽  
Future Research ◽  
Content Type ◽  
Comprehensive Framework

Purpose The purpose of this paper is to determine the state-of-the-art in research on process owners, a key role within business process management and process governance, and thus to increase our understanding of the role of process owners. Design/methodology/approach The author conducts a systematic literature review of research shedding light on the role of process owners. The review includes 100 academic papers and 10 books on BPM. Findings Findings from the review demonstrate the significance of appointing process owners and showcase process owners’ role and responsibilities, as well as obstacles to and enablers of effective process ownership. Originality/value Based on the findings from the review, the author proposes a comprehensive framework on process ownership. The review provides a knowledge base for future research to build upon and can serve as a guide for practitioners. The review also identifies several research gaps and opportunities for future research.

Big data integration with business processes: a literature review

2017 ◽  
Vol 23 (3) ◽  
pp. 477-492 ◽  
Author(s):  
Samuel Fosso Wamba ◽  
Deepa Mishra
Keyword(s):  
Big Data ◽  
Literature Review ◽  
Business Process ◽  
Design Methodology ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Future Research ◽  
Content Type ◽  
Practical Implications

Purpose The purpose of this paper is to improve the understanding of the integration of business process management (BPM), business process re-engineering (BPR) and business process innovation (BPI) with big data. It focusses on synthesizing research published in the period 2006-2016 to establish both what the authors know and do not know about this topic, identifying areas for future research. Design/methodology/approach The research is based on a review of 49 published papers on big data, BPM, BPR and BPI in the top journals in the field 2006-2016. Findings In this paper, the authors have identified the most influential works based on citations and PageRank methods. Through network analysis the authors identify four major clusters that provide potential opportunities for future investigation. Practical implications It is important for practitioners to be aware of the benefits of big data, BPM, BPR and BPI integration. This paper provides valuable insights for practitioners. Originality/value This paper is based on a comprehensive literature review, which gives big data researchers the opportunity to understand business processes in depth. In addition, highlighting many gaps in the current literature and developing an agenda for future research, will save time and effort for readers looking to research topics within big data and business processes.

scholarly journals Nexus between business process management (BPM) and accounting

2018 ◽  
Vol 24 (3) ◽  
pp. 745-770 ◽  
Author(s):  
Ahangama Withanage Janitha Chandimali Abeygunasekera ◽  
Wasana Bandara ◽  
Moe Wynn ◽  
Ogan Yigitbasioglu
Keyword(s):  
Literature Review ◽  
Performance Management ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
Structured Literature Review

Purpose Multidisciplinary business process management (BPM) research can reap significant impact. We can particularly benefit from incorporating accounting concepts to address some of the key BPM challenges, such as value-creation and return on investment of BPM activities. However, research which addresses a relationship between BPM and accounting is scarce. The purpose of this paper is to provide a detailed synthesis of the current literature that has integrated accounting aspects with BPM. The authors profile and thematically describe existing research, and derive evidence-based directions to guide future research. Design/methodology/approach A multi-staged structured literature review approach to search for the two broad themes, accounting and BPM, supported by NVivo (to manage the papers and the coding and analysis processes) was designed and followed. Findings The paper confirms the dearth of work that ties the two disciplines, despite the synergetic multidisciplinary results that can be attained. Available literature is mostly from the management accounting perspective and relates to describing how performance management, in particular performance measurement, can be applicable to process improvement initiatives together with tools such as activity-based costing and the balanced scorecard. There is a lack of research that examines BPM in relation to any financial accounting perspectives (such as external reporting). Future research directions are proposed together with implications for practitioners with the findings of this structured literature review. Research limitations/implications The paper provides a detailed synthesis of the existing literature on the nexus between accounting and BPM. It summarizes the implications for practitioners and provides directions for future research by identifying key gaps and opportunities with a sound contextual basis for extension and new work. Originality/value Effective literature reviews create strong foundations for future research and accumulate the otherwise scattered knowledge into a single place. This is the first structured literature review that provides a detailed synthesis of the research that ties together the accounting and BPM disciplines, providing a basis for future research directions together with implications for practitioners.

scholarly journals BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

2019 ◽  
Vol 11 ◽  
pp. 184797901987418 ◽  
Author(s):  
Mirjana Pejić Bach ◽  
Vesna Bosilj Vukšić ◽  
Dalia Suša Vugec ◽  
Ana-Marija Stjepić
Keyword(s):  
Literature Review ◽  
Organizational Performance ◽  
Survey Research ◽  
Business Process ◽  
Systematic Literature Review ◽  
Business Intelligence ◽  
Business Process Management ◽  
Process Management

Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.

Agile business process management

2019 ◽  
Vol 26 (6) ◽  
pp. 1505-1523 ◽  
Author(s):  
Peyman Badakhshan ◽  
Kieran Conboy ◽  
Thomas Grisold ◽  
Jan vom Brocke
Keyword(s):  
Business Process ◽  
Design Methodology ◽  
Business Process Management ◽  
Process Management ◽  
Process Mining ◽  
State Of The Art ◽  
Future Research ◽  
Content Type ◽  
Current State ◽  
Theoretical Side

Purpose Business Process Management (BPM) is key for successful organisational management. However, BPM techniques are often criticized for their inability to deal with continuous and significant change and uncertainty. Following recent calls to make BPM more agile and flexible towards change, this study presents the results of a systematic literature review (SLR) of agile concepts in BPM. Analysing and synthesising previous works and drawing on agility research in the field of IS, this paper introduces a framework for agile BPM. Integrating different components that define agility in the context of BPM, this framework offers a number of important implications. On the theoretical side, the authors argue that the concept of agile BPM departs in some important ways from traditional BPM research. This, in turn, points to various opportunities for future research. On the practical side, the authors suggest that emerging technologies, such as process mining, embody important features that help organisations to be more responsive to change. The paper aims to discuss these issues. Design/methodology/approach To assess the state of the art of agility in the BPM research, the authors conducted an SLR. More specifically, the authors drew on the approach of vom Brocke et al. (2009, 2015), which consists of five steps: defining the scope of the review; conceptualising the topic; searching for literature; analysing and synthesising literature; and developing a research agenda. Findings This study presents the results of a systematic review of agile concepts in BPM. This study then proposes a resulting research framework that can be used to strengthen the concept of agile BPM and provides an agenda for research in this rapidly growing and increasingly necessary area of BPM. Originality/value In this paper, the authors establish a shared understanding of agile BPM and develop an agile BPM framework that represents the current state as well as implications for research and practice in agile BPM.

Discovering the Internet of Things (IoT) within the business process management: a literature review on technological revitalization

2016 ◽  
Vol 22 (2) ◽  
Author(s):  
Manlio Del Giudice
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Design Methodology ◽  
Business Process Management ◽  
Process Management ◽  
Point Of View ◽  
Application Process ◽  
Industrial Firms ◽  
The Impact

Purpose We still know very little about how the IoT are changing the way of interpreting the business process management inside and outside the firms and this topic is progressively becoming very hot in the leading managerial literature (Al Mashari & Zairi, 2000). Then, management scholars are aiming at investigating the impact and the role of the IoT on the business process management in terms of promotion of knowledge flow, innovation and competitiveness. Likewise, management researchers aim at understanding how IoT foster innovation inside organizations and which implication this phenomenon can have on business process management and competitiveness of the firms (Al Mashari & Zairi, 1999). The present paper offers a literature review on the topic, by considering the technological revitalization through the IoT as a key driver for the business process management of the industrial firm. Design/methodology/approach The present paper offers a literature review of the most relevant contributions on IoT and business process management. It presents a qualitative approach to the discussion of the technological revitalization concept within industrial firms using IoT technologies. Findings The rising number of technical contributions using IoT shows that technologies are evolving and there is a learning and application process supported by standardization efforts. Easy installation, standardization, stoutness, configuration and servicing are essential to keep IoT systems operational and hence offering value for the business process management within every industry. From a business process management point of view, value creation from the IoT application to technological revitalizations is pivotal and will affect the use of IoT technologies in the industry, on a progressively higher scale, in the coming years. Originality/value There are still few contributes in the managerial literature which shows the implications of IoT on business process management of industrial firms and, particularly, on technological revitalization. The paper offers a literature review on the topic, at the same presenting some reflections on the application of the IoT to technological revitalizations, within industrial contexts.

Exploring BIM-triggered organisational and professional culture change: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sonali Alankarage ◽  
Nicholas Chileshe ◽  
Raufdeen Rameezdeen ◽  
David J. Edwards ◽  
Aparna Samaraweera
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Essential Element ◽  
Future Research ◽  
Content Type ◽  
New Employees ◽  
Body Of Knowledge ◽  
Building Information ◽  
Considerable Impact

Purpose Building information modelling (BIM) has had a considerable impact on the socio-technical aspects of construction organisations. Culture has been considered an essential element in BIM practice. Hence, this paper aims to explore existing research relates to culture in the BIM context. Design/methodology/approach A systematic literature review (SLR) was conducted based on the PRISMA guidelines using 104 articles published between 2011 and 2020 and directed with a descriptive and content analysis. Findings The SLR results give evidence that culture in the BIM context is still an under-researched topic. Culture has been considered as both a dependent and independent factor in the BIM domain. Organisational BIM culture is a collection of fundamental beliefs established in a BIM using organisation and passed to new employees with the use of BIM. BIM using organisations are have either weak or strong BIM cultures. Proper analysis and understanding of the BIM culture of different organisations are necessary to realise the strategies of transformation from a weak BIM culture to a strong BIM culture. Originality/value To the best of the author's knowledge, this is the first SLR in BIM research that investigates the role of culture in the BIM setting. This study contributed to the existing body of knowledge by proposing a conceptual framework to understand and change a weak BIM culture of an organisation to a strong, matured BIM culture. This SLR serves as a future research basis in BIM-triggered culture.

Stakeholders' involvement in sustainability planning and implementation: the case of Cyprus

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Iordanis Katemliadis ◽  
Georgios Markatos
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Design Methodology ◽  
Stakeholder Involvement ◽  
Tourism Planning ◽  
Content Type ◽  
Sustainable Tourism Development ◽  
Sustainability Planning ◽  
Active Involvement

PurposeTourism planning and development has revolved around sustainability concepts and issues, and this paper aims to provide an analysis of stakeholder involvement in sustainability planning and implementation in Cyprus.Design/methodology/approachThe article provides a comprehensive perspective on stakeholder involvement in sustainability planning and implementation based on a systematic literature review.FindingsStudy findings indicate that the active involvement of stakeholders is a prerequisite in order to address the complex issues of sustainable tourism development.Originality/valueThe authors examined the role of stakeholders at individual, local and international levels, and how they can make a difference in transitioning to a more sustainable future for tourism in Cyprus.

scholarly journals Using Blockchain to Improve Collaborative Business Process Management: Systematic Literature Review

IEEE Access ◽  
2020 ◽  
Vol 8 ◽  
pp. 142312-142336 ◽  
Author(s):  
Julian Alberto Garcia-Garcia ◽  
Nicolas Sanchez-Gomez ◽  
David Lizcano ◽  
M. J. Escalona ◽  
Tomas Wojdynski
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Systematic Literature Review ◽  
Business Process Management ◽  
Process Management ◽  
Collaborative Business Process
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