The contribution of business continuity management (BCM) to supply chain resilience: a qualitative study on the response to COVID-19 outbreak

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gianluca Riglietti ◽  
Mariachiara Piraina ◽  
Paolo Trucco
Keyword(s):  
Supply Chain ◽  
Organizational Behavior ◽  
Business Continuity ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Business Continuity Management ◽  
Core Elements ◽  
Multiple Case ◽  
Interpretative Approach ◽  
The Impact

PurposeThis paper investigates the relationships between the core elements of a BCM system and SCRES constituents, i.e. visibility, agility, flexibility, velocity and collaboration. An explorative multiple case studies methodology was adopted, consisting of organizations in the retail, manufacturing and humanitarian sectors that had to withstand the impact of the first wave of the COVID-19 pandemic (January to June 2020).Design/methodology/approachThe paper adopts an interpretative approach to understand organizational behavior through observations. The source of data comes from in-depth interviews as well as the scrutiny of available official documents for triangulation. The unit of analysis is the organizations internal supply chain with a specific focus on their BCM system and SCM arrangements.FindingsThis paper shows how core BCM practices have a direct impact on supply chain resilience constituents. Specifically practices such as establishing a crisis management committee and risk assessments boost constituents such as agility and flexibility. This advances the theoretical discussion on supply chain resilience, while providing practical examples for organizations to build a response to pandemic incidents.Originality/valueThis paper validates the contribution of business continuity management to supply chain resilience, a concept that has mainly been linked to practices such as risk management. In this regard, this paper enriches the discussion. Secondly, the analysis explains how specific BCM practices worked during the first wave of the pandemic and how they were implemented, providing a clear path for supply chain resilience.

An empirical examination of firm financial performance along dimensions of supply chain resilience

2017 ◽  
Vol 40 (3) ◽  
pp. 254-269 ◽  
Author(s):  
Xun Li ◽  
Qun Wu ◽  
Clyde W. Holsapple ◽  
Thomas Goldsby
Keyword(s):  
Supply Chain ◽  
Financial Performance ◽  
Three Dimensions ◽  
Empirical Examination ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Critical Dimensions ◽  
Firm Financial Performance ◽  
Supply Chain Agility ◽  
The Impact

Purpose This paper aims to investigate the impact of three critical dimensions of supply chain resilience, supply chain preparedness, supply chain alertness and supply chain agility, all aimed at increasing a firm’s financial outcomes. In a turbulent environment, firms require resilience in their supply chains to prepare for potential changes, detect changes and respond to actual changes, thus providing superior value. Design/methodology/approach Using survey data from 77 firms, this study develops scales for preparedness, alertness and agility. It then tests their hypothesized relationships with a firm’s financial performance. Findings The results reveal that the three dimensions of supply chain resilience (i.e. preparedness, alertness and agility) significantly impact a firm’s financial performance. It is also found that supply chain preparedness, as a proactive resilience capability, has a greater influence on a firm’s financial performance than the reactive capabilities including alertness and agility, suggesting that firms should pay more attention to proactive approaches for building supply chain resilience. Originality/value First, this study develops a comparatively comprehensive definition for supply chain resilience and explores its dimensionality. Second, this study provides empirically validated instruments for the dimensions of supply chain resilience. Third, this study is one of the first to provide empirical evidence for direct impact of supply chain resilience dimensions on a firm’s financial performance.

Intellectual capital and supply chain resilience

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Shujaat Mubarik ◽  
Nick Bontis ◽  
Mobasher Mubarik ◽  
Tarique Mahmood
Keyword(s):  
Supply Chain ◽  
Least Squares ◽  
Partial Least Squares ◽  
Intellectual Capital ◽  
Structural Equation ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Structural Capital ◽  
The Impact

PurposeThe main objective of this study is to test whether firms with a higher level of intellectual capital (IC) perform better in terms of their supply chain resilience compared to those with lower levels of IC. Likewise, the study also examines the impact of IC (characterized by human capital, relational capital and structural capital) on supply chain resilience directly and through supply chain learning.Design/methodology/approachData were collected from the 159 processed-food sector firms using a close-ended questionnaire during the corona virus 2019 (COVID-19) pandemic. Partial least squares structural equation modelling (PLS-SEM), partial least squares multigroup analysis (PLS-MGA) and one-way analysis of variance (ANOVA) were used to test a set of hypotheses emanating from a conceptual model of IC and supply chain resilience.FindingsEmpirical results revealed a significant influence of all dimension of IC on a firm's supply chain learning and supply chain resilience. Likewise, findings also exhibit a momentous role of supply chain learning in reinforcing the impact of IC on supply chain resilience. Cross-firm size comparison reveals that supply chain resilience of firms with a higher level of IC performed significantly better than those with lower levels of IC. Firms with a higher level of structural capital had a highly resilient supply chain.Practical implicationsFindings of the study imply that IC and supply chain learning should be considered as a strategic tool and should be strategically developed for uplifting a supply chain performance of a firm. The development of IC and supply chain learning (SCL) not only improves the supply chain resilience of a firm but also can help to integrate the internal and external knowledge for harnessing supply chain resilience.Originality/valueThis research study was conducted during the COVID-19 pandemic which provides a unique setting to examine resiliency and learning.

Understanding the relationships between global supply chain risk and supply chain resilience: the role of mitigating strategies

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juneho Um ◽  
Neungho Han
Keyword(s):  
Supply Chain ◽  
Global Supply Chain ◽  
Theoretical Development ◽  
Supply Chain Risk ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Supply Chain Risks ◽  
The Impact ◽  
Practical Implications

Purpose This study aims to theoretically hypothesise and empirically explore the relationships amongst global supply chain risks, supply chain resilience and mitigating strategies. Design/methodology/approach The study adopts supply chain resilience as a dynamic capability and resilience capability as a mediating prerequisite in addressing supply chain risk in sourcing, manufacturing and delivery. The moderating role of diverse mitigating strategies is tested to enhance supply chain resilience. Data collected via survey was used for structural equation modelling and additional tests to explore appropriate mitigating strategies for differing risk environments. Findings Achieving better supply chain resilience capability plays an important mediating role between supply chain risks and resilience, while the relationships depend on the performance of seven mitigating strategies. Research limitations/implications The findings contribute to the theoretical development of risk management issues in global supply chains by suggesting the role of supply chain resilience capability. Practical implications The findings offer managerial guidance on how to mitigate the global supply chain risk through the appropriate practice of strategies to strengthen supply chain resilience in an uncertain environment. Originality/value This is the first empirical research examining the impact of mitigating strategies on supply chain resilience. The results provide practical implications for managing uncertain events and offering theoretical insight for future research in supply chain resilience.

Antecedents and consequences of supply chain resilience and reconfiguration: an empirical study in an emerging economy

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maryam Al Naimi ◽  
Mohd Nishat Faisal ◽  
Rana Sobh ◽  
S.M. Fatah Uddin
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Structural Equation ◽  
Equation Modeling ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Management Culture ◽  
Major Disruption ◽  
Antecedents And Consequences ◽  
The Impact

PurposeThe purpose of this paper is twofold: to investigate the antecedents of resilience and to highlight the importance of resilience in achieving reconfiguration in supply chains.Design/methodology/approachThis paper draws on literature on supply chain resilience and collects data from 253 companies in Qatar to understand the influence of the antecedents of supply chain resilience and the impact of resilience on reconfiguration using partial least squares structural equation modeling.FindingsThe findings show that antecedents like risk management culture, agility and collaboration positively affect the supply chain resilience. Further, the study establishes that companies can leverage their supply chain resilience to reconfigure supply chain in case of disruptions.Practical implicationsThis study is important for supply chain managers in Qatar, as the country faced major disruption of supply chains in wake of the blockade imposed by its neighbors with which it had the only land route and maximum trade. The findings from this study should aid mangers in developing resilient supply chains.Originality/valueThis paper highlights the role of supply chain resilience in achieving reconfiguration. Further, novelty of the work reported in this paper lies in its context where supply chains recently faced actual disruptions.

Enhancing supply chain resilience by counteracting the Achilles heel of information sharing

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hwee-Chin Tan ◽  
Keng Lin Soh ◽  
Wai Peng Wong ◽  
Ming-Lang Tseng
Keyword(s):  
Supply Chain ◽  
Information Security ◽  
Information Sharing ◽  
Information Leakage ◽  
Equation Modeling ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Security Culture ◽  
The Impact ◽  
Information Security Culture

PurposeIn the face of information leakage, this study aims to demonstrate pathways to supply chain resilience (SCR) during information sharing by deploying organizational ethical climate (OEC) and information security culture (ISC) as non-punitive mitigation approaches.Design/methodology/approachThis empirical study was conducted to verify the framework using a questionnaire distributed to Malaysian multinational corporations (MNCs) of the manufacturing sector. The data were analysed using structural equation modeling (SEM) techniques with the AMOS software.FindingsThis study has confirmed the adverse impact of intentional and unintentional leakages on information sharing effectiveness. The findings showed ISC could reduce the impact of information leakage, but an OCE could not. This study provides evidence that information sharing effectiveness could impact SCR. The former is a mediator between information leakage and SCR, with information leakage moderated by information security culture. These findings convey that multinationals should set up an ISC to reduce information leakage and enhance their SCR.Originality/valuePrior studies lacked the explanation of the impact of mitigating factors on information leakage in information sharing effectiveness affecting SCR. A framework that explains the relationships add value to organizations making available strategic decisions to curb information leakage and manage SCR.

Keeping key suppliers alive during the COVID-19 pandemic: artificial supply chain resilience and supplier crisis response strategies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mauro Fracarolli Nunes ◽  
Camila Lee Park ◽  
Ely Paiva
Keyword(s):  
Supply Chain ◽  
Knowledge Sharing ◽  
Crisis Response ◽  
Safety Measures ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Response Strategies ◽  
Supply Chain Finance ◽  
Supply Chain Relationships ◽  
The Impact

PurposeThe study investigates supply chain leaders’ initiatives to support their partners in the early stages of the coronavirus disease-2019 (COVID-19) pandemic, identifying measures taken to increase supply chain resilience and their impact on the quality of supply chain relationships.Design/methodology/approachTwo complementary phases are employed. First, an exploratory approach is adopted, with the method of discourse analysis being employed in the identification of the supplier crisis response strategies by S&P500’s top 30 firms. Second, two scenario-based experiments with 983 participants evaluated the impact of such strategies in two dimensions of supply chain relationships’ quality (supplier satisfaction and supplier commitment).FindingsPhase one revealed five initiatives’ groups adopted: safety measures, innovative tools, information and knowledge sharing, supply chain finance and supply chain continuity. Phase two results indicate that supplier crisis response strategies have positive effects on both supplier satisfaction and commitment. Data also suggest that safety measures, innovative tools, and information and knowledge sharing strategies negatively impacted supplier satisfaction and commitment, when compared with strategies adopted by other buying firms competing for the same supplier. Supply chain continuity was negatively associated with both dimensions when other buying firms implemented innovative tools and information and knowledge sharing strategies with their suppliers, while supply chain finance yielded in no differences in comparison to strategies adopted by competing buying firms.Originality/valueThe authors offer a theoretical typology for supply chain resilience (i.e. natural and artificial), providing support for buying firms’ decisions regarding supplier crisis response strategies through the strengthening of artificial supply chain resilience to increase the likelihood of vulnerable key suppliers’ survival.

Modelling construction 4.0 as a vaccine for ensuring construction supply chain resilience amid COVID-19 pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Temidayo Oluwasola Osunsanmi ◽  
Clinton Ohis Aigbavboa ◽  
Wellington Didibhuku Didibhuku Thwala ◽  
Ramabodu Molusiwa
Keyword(s):  
Supply Chain ◽  
Structural Equation ◽  
Equation Model ◽  
Management Approach ◽  
Path Coefficient ◽  
Evidence Based ◽  
Full Potential ◽  
Content Type ◽  
Supply Chain Resilience ◽  
The Impact

Purpose The COVID-19 pandemic came with a lot of stress, uncertainty and disruption for managing the construction supply chain (CSC). The disruption in return caused weak resilience of CSC activities. Unfortunately, the existing models for managing CSC focus on preparedness and recovery while neglecting the visibility perspective of resilience CSC. Towards creating a resilience CSC, this study modelled construction 4.0 as the vaccine for supply chain resilience in the construction industry. Design/methodology/approach A survey questionnaire was used to collect data randomly from construction stakeholders. The questionnaire was analysed with a structural equation model analysis using SmartPLS while conducting tests such as path coefficient analysis, discriminant analysis and importance-performance analysis. Findings This study discovered that construction 4.0 is a significant tool and vaccine for ensuring visibility, recovery and adaptation within the supply chain. Construction 4.0 will function as a vaccine for ensuring resilience because of its capacity to optimise CSC management by introducing an evidence-based management approach and less dependent on implicit knowledge. Towards reaping the full potential of construction 4.0, it should be adopted as a moderating variable. Research limitations/implications The research is limited by the use of a single methodology (quantitative) without including a qualitative method to understand better and explore the impact of construction 4.0 on CSC resilience. The qualitative part can be carried out by conducting interviews targeted at construction stakeholders. Practical implications In spite of the limitations, the findings of this study contributed to building a more responsive and resilient CSC during the pandemic period. Furthermore, this study also presented the crucial construction 4.0 technology capable of ensuring resilience within the CSC. Originality/value This paper presents a model for applying construction 4.0 as a vaccine for ensuring CSC resilience during the COVID-19 pandemic period. This study contributed to ensuring that decisions made within the CSC adopt an evidence-based approach.

scholarly journals Local food supply chain resilience to constitutional change: the Brexit effect

2019 ◽  
Vol 39 (3) ◽  
pp. 429-453 ◽  
Author(s):  
Linda Caroline Hendry ◽  
Mark Stevenson ◽  
Jill MacBryde ◽  
Peter Ball ◽  
Maysara Sayed ◽  
...  
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Dynamic Capabilities ◽  
Policy Implications ◽  
Constitutional Change ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Building Resilience ◽  
The Future ◽  
The Impact

PurposeThe purpose of this paper is to investigate how local supply chains prepare for and respond to the threats and opportunities presented by constitutional change, thereby building resilience.Design/methodology/approachMultiple case study analysis of 14 firms in the food sector is presented in the context of the UK’s impending exit from the European Union (Brexit). Organisations studied include farmers, processors, retailers and non-government organisations (NGOs). Data from interviews and roundtable discussions has been interpreted using the dynamic capabilities perspective, covering the sensing, seizing, and transforming stages.FindingsThe data highlights the importance of both vertical and horizontal collaboration between supply chain actors as they seek to anticipate the impact of the disruption and influence the future shape of the constitution. There is also evidence to suggest firms in possession of dynamic capabilities can innovate to build resilience and enhance their competitive position. Characteristics of the disruption posed by constitutional change are identified and contrast with those of many other threats more typically described in the literature. As a result, the process of building resilience is different.Research limitations/implicationsThe study could be extended to include post-Brexit interviews to further understand the seizing and transforming stages whilst the impact of Brexit on actors that remain within the EU could also be considered.Practical implicationsPractitioners need to work together to influence the future shape of the constitution; and they need to reconfigure their operations and supply chains where necessary to become more resilient to the threat posed by Brexit, such as by reducing their reliance on EU funding streams and trade. The study also has policy implications.Originality/valueThe first study of supply chain resilience to constitutional change and a rare empirical study of resilience across multiple supply chain tiers.

scholarly journals Supply chain involvement in business continuity management: effects on reputational and operational damage containment from supply chain disruptions

2020 ◽  
Vol 25 (6) ◽  
pp. 747-772 ◽  
Author(s):  
Arash Azadegan ◽  
Tahir Abbas Syed ◽  
Constantin Blome ◽  
Kayhan Tajeddini
Keyword(s):  
Supply Chain ◽  
Large Scale ◽  
Supply Chain Integration ◽  
Business Continuity ◽  
Complementarity Effect ◽  
Supply Chain Disruptions ◽  
Content Type ◽  
Business Continuity Management ◽  
The Face ◽  
Internal Integration

Purpose Does internal integration extend to business continuity and to managing supply chain disruptions (SCDs)? Despite the voluminous literature on supply chain integration, evidence on its effectiveness on risk management and disruption response is scant. The purpose of this paper is to assess the effectiveness of business continuity management (BCM) and of supply chain involvement in BCM (SCiBCM) on reputational and operational damage containment in the face of SCDs. Design/methodology/approach This study draws on Simons’ Levers of Control framework to explain how the involvement of supply chain in BCM affects firm capabilities in containing damages caused by major SCDs. The authors develop and test hypotheses by analyzing large-scale questionnaire responses from 448 European companies. Findings Results of the data analysis suggest that BCM improves reputational damage containment, whereas SCiBCM improves operational damage containment. The findings also show that the significant effects of BCM and SCiBCM on reputational and operational damage containment, respectively, were amplified for the firms facing higher supply chain vulnerability. Post-hoc analysis further reveals the complementarity effect between BCM and SCiBCM for the companies exposed to high supply chain vulnerability. Originality/value Evidence on the effects of BCM and its internal integration on performance is limited. This study offers empirical evidence on the topic. Also, while supply chain integration can improve information sharing and coordination, some may not fully recognize its potential benefits in addressing SCDs. This study theoretically and empirically demonstrates the role played by internal integration, in the form of SCiBCM, in improving organizational damage containment efforts.

Effect of supply-chain resilience on firm performance and competitive advantage

2019 ◽  
Vol 25 (7) ◽  
pp. 1673-1695 ◽  
Author(s):  
Nadeesha Abeysekara ◽  
Haijun Wang ◽  
Duminda Kuruppuarachchi
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Competitive Advantage ◽  
Manufacturing Sector ◽  
Apparel Industry ◽  
Equation Modeling ◽  
Sri Lankan ◽  
Content Type ◽  
Supply Chain Resilience ◽  
The Impact

Purpose The purpose of this paper is to investigate the extent to which firms in the Sri Lankan apparel industry practice supply-chain-resilience (SCRes) capabilities and examine whether SCRes practices affect the performance and competitive advantage of those firms. Design/methodology/approach Uses a conceptual framework to assess SCRes capabilities and to investigate their impact on firm performance and competitive advantage. Uses partial least squares structural equation modeling (PLS-SEM) to quantitatively analyze questionnaire data collected from 89 Sri Lankan apparel manufacturers. Findings In the presence of SCRes capabilities in the apparel industry, this study finds that supply-chain risk-management culture positively affects SCRes capabilities, namely re-engineering, agility and collaboration. Agility shows the greatest influence on firm performance and competitive advantage. Research limitations/implications This study is limited to the apparel industry sector (a manufacturing sector) in Sri Lanka to maintain the uniformity of the research constructs. Practical implications Results imply that management should pay more attention to enhancing SCRMC and prioritizing their SCRes capabilities. Originality/value This study is the first to assess SCRes capabilities in the apparel-manufacturing sector and examine the impact of SCRes capabilities on firm performance and competitive advantage.

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