Interpersonal forgiveness and employee life satisfaction: the role of affect at work

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rinki Dahiya
Keyword(s):  
Life Satisfaction ◽  
Organizational Development ◽  
Structural Equation ◽  
Early Stage ◽  
Modern World ◽  
Interpersonal Forgiveness ◽  
Content Type ◽  
Organizational Behaviour ◽  
Competitive Edge ◽  
Affect At Work

Purpose Amidst the new realities of the modern world, a happy and satisfied workforce has become a necessary requirement for organizations to maintain their competitive edge. While most of the available literature revolves around positive organizational behaviour, there is dearth of research on the influence of interpersonal forgiveness on affect and life satisfaction in employees. Keeping this precept in mind, this study aims at bridging this gap in research by developing and testing a mediation model to examine the link between interpersonal forgiveness to affect and life satisfaction. Design/methodology/approach The sample consists of 378 employees working in different Indian manufacturing organizations. To test the hypotheses, structural equation modelling was applied. Findings The results reveal that interpersonal forgiveness significantly influences life satisfaction and affect partially mediates this relationship in employees. Practical implications The study recommends that organizational development practitioners and human resource professionals focus on forgiveness among co-workers to foster a balanced affect and enhanced life satisfaction by developing and implementing positive psychological interventions and practices. This can help organizations in regulating interpersonal transgressions and conflicts at an early stage and also make the employees happy and satisfied. Originality/value This study offers concrete insights into the complicated interplay of affect in the link between interpersonal forgiveness and life satisfaction in the yet underexplored context of Indian organizations.

A meta-analytic model on the role of organizational support in work-family conflict and employee satisfaction

2020 ◽  
Vol 13 (12) ◽  
pp. 3767-3786
Author(s):  
Xinyuan (Roy) Zhao ◽  
Jiale Wang ◽  
Rob Law ◽  
Xinping Fan
Keyword(s):  
Life Satisfaction ◽  
Organizational Support ◽  
Family Conflict ◽  
Structural Equation ◽  
Critical Role ◽  
Theoretical Development ◽  
Equation Modeling ◽  
Work Family Conflict ◽  
Content Type ◽  
Work Family

Purpose This study aims to illustrate how organizational support can reduce work-family conflict (WFC) and improve job/life satisfaction by synthesizing the empirical findings among hospitality employees. Design/methodology/approach Previous empirical papers were searched through tourism and hospitality journals and 54 studies were ultimately selected. The correlation coefficients were coded and examined through meta-analysis, after which they were used to test the hypothesized model via meta-analytic structural equation modeling. Findings Findings demonstrated that organizational support plays a critical role in helping employees release WFC and improve life satisfaction but not job satisfaction. The number of children is a salient factor at the individual level on predicting WFC, whereas gender relates only to life satisfaction. The asymmetric permeable roles of WFC dimensions among work, family and life domains were also shown. Practical implications The findings can help hospitality managers be aware of the critical roles of organizational support in assisting employees to handle WFC and improve job and life satisfaction. Originality/value The relationships among organizational support, WFC and job/life satisfaction of frontline employees have been examined for the first time via meta-analytic SEM. In this manner, previous consistent and inconsistent findings can be synthesized for future theoretical development.

scholarly journals Evaluating the online shopping behavior among Egyptian college-educated community

2020 ◽  
Vol 5 (1) ◽  
pp. 21-37 ◽  
Author(s):  
Mayada M. Aref ◽  
Ahmed E. Okasha
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Online Shopping ◽  
Early Stage ◽  
Ease Of Use ◽  
Shopping Behavior ◽  
Equation Modeling ◽  
Content Type ◽  
Stage Of Development ◽  
Online Shopping Behavior

Purpose In a dynamic environment, understanding the consumer’s behavior in an online market is critical for the development of online retailers’ strategies. In Egypt, although the number of internet users is growing rapidly, online shopping is at an early stage of development. In addition, there is a lack of knowledge about the behavior of Egyptians toward online shopping and the factors that influence their behavior. Design/methodology/approach To demonstrate the applicability of the technology acceptance model (TAM), this research applies an extended TAM to analyze the factors that impact the Egyptian consumers’ online shopping behavior. Structural equation modeling is used for fitting the data and testing the hypothesis. Findings Findings revealed that perceived enjoyment, perceived ease of use, social norm and perceived risk have significant influences on the respondents to shop online; while the site language effect was insignificant. Research limitations/implications This study has mainly four limitations. The first concerning the sample, it should cover diversified areas other than Cairo and should include respondents from different education levels. Future studies may consider using a national sample of current and potential online shoppers to be able to generalize the results. Second, the questionnaire should include questions about the levels of education and the level of income to analyze if they influence actual online shopping. Third, although the benefits of using online surveys such as reducing the costs and time and collecting data more accurately compared to paper-pencil surveys, the low response rate may lead to non-response bias. Finally, constructs such as website content, design, and response could be added to the TAM to examine different aspects of website functionalities on the actual shopping. Originality/value Considering that online shopping is still at the early stage of development in Egypt, there is a need to examine the factors that influence the behavior of Egyptian consumers while adopting online shopping. To fill in this gap, this study is analyzing the factors impacting the consumers’ decisions to shop online by examining a sample of students from the Faculty of Economics and Political Science, Cairo University. This study will contribute to providing an empirical application of the TAM on the Egyptian consumers in addition to, enhancing the knowledge of electronic retailers about the factors that drive consumers toward shopping online.

The influence of IT-competency dimensions on job satisfaction, knowledge sharing and performance across industries

2019 ◽  
Vol 50 (3) ◽  
pp. 387-407 ◽  
Author(s):  
Wioleta Kucharska ◽  
G. Scott Erickson
Keyword(s):  
Job Satisfaction ◽  
Knowledge Sharing ◽  
Organizational Development ◽  
Structural Equation ◽  
Knowledge Workers ◽  
Equation Modeling ◽  
Company Performance ◽  
It Industry ◽  
Content Type ◽  
It Operations

Purpose Technology makes knowledge management easier. Knowledge sharing is essential for organizational development. Job satisfaction fosters knowledge sharing. Hence, this study aims to develop an understanding of the mutual relationship between knowledge sharing and job satisfaction when both are predicted by information technology (IT)-competency dimensions such as IT-operations, IT-knowledge and IT-infrastructure in the context of company performance. Design/methodology/approach The results were achieved based on the examination of 910 Polish knowledge workers with different roles and experiences across various sectors. Data were analyzed using structural equation modeling method. Findings The findings suggest that the company’s IT-competency drives job satisfaction and knowledge sharing more strongly for IT industry knowledge workers than for other industries. Also, a stronger mediation function of knowledge sharing and job satisfaction is observed for IT-operations when the IT industry is controlled. Originality/value The main value of the study is the empirical evidence that the influence of a particular IT-competency dimension varies for industries when it comes to job satisfaction and knowledge sharing processes.

Understanding the determinants of mobile payment continuance usage

2014 ◽  
Vol 114 (6) ◽  
pp. 936-948 ◽  
Author(s):  
Tao Zhou
Keyword(s):  
Structural Equation ◽  
Early Stage ◽  
Mobile Internet ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Mobile Payment ◽  
System Quality ◽  
Content Type ◽  
Performance Expectancy ◽  
Continuance Usage

Purpose – The purpose of this paper is to identify the factors affecting continuance usage of mobile payment. Design/methodology/approach – Based on the valid responses collected from a survey questionnaire, structural equation modeling (SEM) technology was employed to examine the research model. Findings – The results indicated that performance expectancy, trust in mobile payment and flow affect continuance usage. Among them, flow has a relatively larger effect. In addition, system quality has strong effects on performance expectancy and flow. Research limitations/implications – This research is conducted in China, where mobile internet is still in its early stage. Thus, the results need to be generalized to other countries that have developed mobile internet. Originality/value – Extant research has mainly focussed on the effects of instrumental beliefs such as perceived usefulness on mobile payment user behavior, and has seldom considered the effect of flow experience. This research tries to fill the gap.

How can WeChat contribute to psychosocial benefits? Unpacking mechanisms underlying network size, social capital and life satisfaction among sojourners

2019 ◽  
Vol 43 (7) ◽  
pp. 1362-1378 ◽  
Author(s):  
Hua Pang
Keyword(s):  
Social Capital ◽  
Life Satisfaction ◽  
Structural Equation ◽  
Satisfaction With Life ◽  
Well Being ◽  
Network Size ◽  
Path Model ◽  
Equation Modeling ◽  
Personal Network ◽  
Content Type

Purpose The purpose of this paper is to systematically unpack whether and how WeChat network size is correlated with perceived social capital and life satisfaction among Chinese overseas students in Germany. Design/methodology/approach Based on a web-based survey data collected from 218 sojourners, zero-order correlation analyses and structural equation modeling were separately implemented to tackle the complicated research questions. Findings Findings demonstrate that an individual’s WeChat network size significantly and directly influences bridging, bonding and maintained social capital. Importantly, a path model demonstrates that these distinct dimensions of social capital are all significant predictors of life satisfaction. Furthermore, the empirical evidence reveals that bridging, bonding and maintained social capital can mediate the association between network size and well-being outcome. Research limitations/implications Theoretically, the paper is an initial attempt contributing to the previous studies on estimating the influence of WeChat friendships on social capital and life satisfaction. Practically, these findings will contribute to a more nuanced understanding of effect of personal network characteristics derived from the dominant media interaction on social connectedness and life quality. Originality/value Despite WeChat is immensely prevalent in Mainland China, only few studies have concentrated on the role of WeChat network size in fostering individuals’ social and psychological development. The work provides unique evidence that number of friends on the emerging technology could indirectly benefit sojourners’ satisfaction with life through processes involving diverse categories of social capital in a trans-cultural environment.

Do psychological capital and work engagement foster frontline employees’ satisfaction?

2015 ◽  
Vol 27 (6) ◽  
pp. 1254-1278 ◽  
Author(s):  
Osman M. Karatepe ◽  
Georgiana Karadas
Keyword(s):  
Life Satisfaction ◽  
Conceptual Model ◽  
Work Engagement ◽  
Self Efficacy ◽  
Structural Equation ◽  
Psychological Capital ◽  
Time Lag ◽  
Equation Modeling ◽  
Frontline Employees ◽  
Content Type

Purpose – This paper aims to develop and test a conceptual model that investigates the effect of psychological capital on job, career and life satisfaction, mediated by work engagement, drawing from the conservation of resources theory and the motivational process of the job demands-resources model. Design/methodology/approach – Based on data gathered from frontline employees in the international five- and four-star chain hotels with a time lag of two weeks in three waves in Romania, the relationships in the conceptual model were gauged through structural equation modeling. Self-efficacy, hope, optimism and resilience were treated as the indicators of psychological capital. Findings – The results suggest that optimism appears to be the best indicator of psychological capital, followed by resilience, self-efficacy and hope. Employees with high psychological capital are engaged in their work at elevated levels. Employees high in psychological capital are more satisfied with their job, career and life. The results reported in this study further suggest that psychological capital boosts work engagement that in turn leads to job, career and life satisfaction. Practical implications – The presence of rigorous selective staffing enables management to select a pool of employees high in psychological capital and work engagement. Inviting applicants to fill out an online questionnaire to identify their knowledge and skills and then using specific experiential exercises or short case studies to understand their tactics for handling service encounters can serve this purpose. Management can utilize the psychological capital questionnaire during and after the selection process. The availability of a resourceful work environment where there are training, empowerment, rewards and career opportunities is likely to stimulate employees’ positive emotions that in turn relate to psychological capital. Originality/value – Very little is known about psychological capital in the hospitality management literature. Therefore, this paper fills in this void by linking psychological capital to employees’ job, career and life satisfaction through work engagement.

Executive chefs’ calling: effect on engagement, work-life balance and life satisfaction

2018 ◽  
Vol 30 (5) ◽  
pp. 2287-2307 ◽  
Author(s):  
Lisa Cain ◽  
James Busser ◽  
Hee Jung (Annette) Kang
Keyword(s):  
Life Satisfaction ◽  
Employee Engagement ◽  
Structural Equation ◽  
Management Practices ◽  
Role Theory ◽  
Work Life ◽  
Work Life Balance ◽  
Annual Conference ◽  
Life Balance ◽  
Content Type

PurposeThis paper aims to understand the relationships among calling, employee engagement, work-life balance and life satisfaction for executive chefs based on role theory and spillover theory.Design/methodology/approachSurveys were completed by members of the American Culinary Federation in North America, the Nevada Restaurant Association and attendees at the ChefConnect Annual Conference. The data were analysed with confirmatory factor analysis and structural equation modelling.FindingsAll relationships in the model were significantly positive except for calling to life satisfaction. Importantly work-life balance was a significant mediator between calling and life satisfaction as well as for employee engagement and life satisfaction.Research limitations/implicationsThe research provides a more comprehensive framework for hospitality scholars to understand the outcomes of work as a calling through meaningfulness. The sample of executive chef limits generalizability.Practical implicationsThe identification of a calling through in-depth interviews is recommended. Once recognized, managers should further foster chef’s passion through employee engagement facilitated by workplace autonomy and continuing education and work-life balance supported with human resource management practices including time off for critical life events. This will allow calling to flourish, increase life satisfaction and reduce the likelihood of turnover and burnout.Originality/valueOutcomes reveal the complexity of the relationship between calling and life satisfaction. Contrary to previous findings, the presence of positive work-life balance was critical to attain life satisfaction, even when work was viewed as a calling.

Factors affecting intention to adopt halal practices: case study of Indonesian small and medium enterprises

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sahat Aditua Fandhitya Silalahi ◽  
Fachrurazi Fachrurazi ◽  
Achmad Muchaddam Fahham
Keyword(s):  
Structural Equation ◽  
Consumer Demand ◽  
Early Stage ◽  
Policy Formulation ◽  
Government Support ◽  
Equation Modeling ◽  
Research Subjects ◽  
Competition Intensity ◽  
Content Type ◽  
Intention To Adopt

Purpose This study aims to investigate the effect of religiosity, government support, consumer demand, the expectation for higher revenue and competition intensity on Indonesian small and medium-sized enterprises’ (SMEs) intention to adopt halal practices. Design/methodology/approach This study used a quantitative approach and surveyed 228 SME owners through electronic media and direct contact. The study then applied the structural equation modeling to evaluate the relationship between constructs. This study also conducted some modifications on the hypotheses structured to obtain the best model. Findings This study found that religiosity, government support and expectation for higher revenue have positive and significant effects on SMEs’ intention to adopt halal practices; conversely, consumer demand and competition intensity do not have significant effects. Originality/value While in Indonesia, many studies have been conducted on consumers as subjects concerning halal awareness and they revealed a positive effect on the intention to consume the products, still, to the best of the authors’ knowledge, there are no studies targeting producers, especially SMEs, as the research subjects. This study had fulfilled some gaps on contributing factors that encourage the adoption of halal practices on the producers’ side, especially on SMEs. Therefore, this study provided insights into how to bridge the producers’ and consumers’ interests regarding halal fulfillment. The findings also provided input on the policy formulation at the early stage of halal policy implementation.

Isomorphism and organizational performance: evidence from quality management in higher education

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Moritz Ansmann ◽  
Markus Seyfried
Keyword(s):  
Higher Education ◽  
Organizational Learning ◽  
Quality Management ◽  
Organizational Performance ◽  
Organizational Development ◽  
Structural Equation ◽  
Public Higher Education ◽  
Organizational Impact ◽  
Content Type ◽  
Theoretical Question

Purpose Quality management has become an integral part of management reforms in public sector organizations. Drawing on a new institutionalist perspective, this study aims to investigate the relation of management reforms and organizational performance in the context of higher education. Design/methodology/approach The authors analyse the interaction between isomorphic conformity in quality management adoption, organizational learning and quality improvement and, in so doing, address the central theoretical question of what effects isomorphic conformity has on organizational performance. Empirically, the study draws on survey data from quality managers at public higher education institutions in Germany. Methodically, it applies confirmatory factor analysis and structural equation modelling. Findings The results suggest that mimetic isomorphism is surprisingly compatible with processes of organizational learning, and thus, does not inevitably compromise organizational development. Originality/value By presenting these findings, the authors contribute to the controversial theoretical debate concerning the effects of isomorphism and to the ongoing discussion regarding the organizational impact of quality management in higher education.

Organizational factors of justice and culture leading to organizational identification in merger and acquisition

2017 ◽  
Vol 41 (8) ◽  
pp. 687-704 ◽  
Author(s):  
Maimunah Ismail ◽  
Nordahlia Umar Baki
Keyword(s):  
Organizational Culture ◽  
Organizational Justice ◽  
Organizational Development ◽  
Social Identity Theory ◽  
Organizational Identification ◽  
Structural Equation ◽  
Interactional Justice ◽  
Organizational Factors ◽  
Merger And Acquisition ◽  
Content Type

Purpose This paper aims to examine the influence of two organizational factors, namely, organizational justice and organizational culture, on organizational identification as perceived by employees following merger and acquisition (M&A) in Malaysia. Design/methodology/approach The study, which adopts the Social Identity Theory as its theoretical foundation, was conducted among employees from selected Malaysian organizations that had undergone M&A from 2009 to 2016. Data were obtained from 302 respondents and analysed using Structural Equation Modelling procedures. Findings The results reveal that interactional justice and four dimensions of organizational culture contribute significantly to organizational identification, with a determination power of 61 per cent. Practical implications The study offers practical insights to human resource managers in strengthening organizational identification as perceived by employees after an M&A by considering the crucial role of interactional justice and organizational culture. Originality/value There have been few investigations that link employees’ perceptions of organizational justice and culture with post-merger organizational identity. This study theorizes on human issues in M&A and enriches the Western literature on organizational identification by providing insights from an Asian (Malaysian) perspective. Research limitations/implications The research is limited in terms of respondents who were employed in M&A organizations in the Klang Valley areas in Malaysia. The scope is also limited to an examination of two groups of organizational factors, namely, justice and culture, that lead to organizational identification. Implications to managing human resources from the perspective of organizational development are discussed.

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