scholarly journals Where is supply chain resilience research heading? A systematic and co-occurrence analysis

2019 ◽  
Vol 49 (8) ◽  
pp. 793-815 ◽  
Author(s):  
Imran Ali ◽  
Ismail Gölgeci
Keyword(s):  
Supply Chain ◽  
Future Research ◽  
Business Policy ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Future Research Agenda ◽  
Analytical Perspective ◽  
New Research ◽  
Advance Theory ◽  
Research Domains

Purpose The purpose of this paper is to algorithmically and objectively investigate the previous literature on supply chain resilience (SCR) and advance theory by synthesizing new research domains. Design/methodology/approach A two-staged analysis approach, integrating systematic literature review (SLR) with VOSviewer co-occurrence analysis, was applied to the articles published between 2003 and 2018. Findings The authors find exponential growth in the literature on SCR over the last decade; however, there is still a gap for empirical research on numerous drivers, barriers, theories, moderators, mediators and research methods intertwined in building SCR. Research limitations/implications The review identifies major clusters in which SCR research is conducted and devises a future research agenda based on the findings of co-occurrence analysis. Practical implications The findings provide managers with a broad spectrum of factors that are indispensable to build resilience and inform business policy. Originality/value While some SLRs exist in the current literature of SCR, the authors undertake a unique analytical perspective, resulting in an idiosyncratic set of research domains for further investigation in the area.

Supply chain resilience: A review, conceptual framework and future research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anjali Shishodia ◽  
Rohit Sharma ◽  
R. Rajesh ◽  
Ziaul Haque Munim
Keyword(s):  
Supply Chain ◽  
Network Analysis ◽  
Conceptual Development ◽  
Performance Metrics ◽  
Future Research ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Research Areas ◽  
Future Research Agenda ◽  
And Performance

PurposeThe study identifies nine important research areas and critically maps the structural relationships among supply chain resilience (SCRES) dimensions, namely, vulnerabilities, capabilities, strategies and performance metrics. The analysis also revealed various influential authors, journals, institutions and trending articles, across SCRES literature.Design/methodology/approachThis study performs a bibliometric analysis of 771 articles published over the 32 years from 1988 to 2020, and network analysis in combination with content analysis of 90 most cited articles published in research fronts of SCRES.FindingsThe results demonstrate the underlying research areas within the SCRES, which are clustered into nine research themes: (1) conceptual development of SCRES, (2) recent developments of designing resilient supply chain (SC) networks, (3) focus on identifying drivers of SC vulnerability and risks, (4) impact of risks on network resilience, (5) risk assessment to avoid breakdowns/disruptions, (6) measuring resilience approaches/drivers to improve SC performance, (7) building resilient capabilities by integrating other SC dimensions, (8) quantification of SC network and (9) emphasis on developing robustness in SC networks.Practical implicationsThis research offers implications for classifying the works in literature based on bibliometric information and network analysis techniques. This can help researchers and practitioners to understand the prominent areas in SCRES and provide guidelines for future research in this area.Originality/valueThis study provides an overview of the evolution of SCRES over time in the domain of supply chain management and also outlines a future research agenda claimed by the trending articles to encourage further investigations in the field of SCRES.

Lean resilience: AURA (Active Usage of Resilience Assets) framework for post-COVID-19 supply chain management

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dmitry Ivanov
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Value Creation ◽  
Operations Management ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Digital Platforms ◽  
Supply Chain Resilience ◽  
Resilience Capabilities

PurposeSupply chain resilience capabilities are usually considered in light of some anticipated events and are as passive assets, which are “waiting” for use in case of an emergency. This, however, can be inefficient. Moreover, the current COVID-19 pandemic has revealed difficulties in the timely deployments of resilience assets and their utilization for value creation. We present a framework that consolidates different angles of efficient resilience and renders utilization of resilience capabilities for creation of value.Design/methodology/approachWe conceptualise the design of the AURA (Active Usage of Resilience Assets) framework for post-COVID-19 supply chain management through collating the extant literature on value creation-oriented resilience and practical examples and complementing our analysis with a discussion of practical implementations.FindingsBuilding upon and integrating the existing frameworks of VSC (Viable Supply Chain), RSC (Reconfigurable Supply Chain) and LCNSC (Low-Certainty-Need Supply Chain), we elaborate on a new idea in the AURA approach – to consider resilience as an inherent, active and value-creating component of operations management decisions, rather than as a passive “shield” to protect against rare, severe events. We identify 10 future research areas for lean resilience integrating management and digital platforms and technology.Practical implicationsThe outcomes of our study can be used by supply chain and operations managers to improve the efficiency and effectiveness by turning resilience from passive, cost-driving assets into a value-creating, inclusive decision-making paradigm.Originality/valueWe propose a novel approach to bring more dynamics to the notion of supply chain resilience. We name our approach AURA and articulate its two major advantages as follows: (1) reduction of disruption prediction efforts and (2) value creation from resilience assets. We offer a discussion on ten future research directions towards a lean resilience.

Supply chain resilience: a systematic literature review and typological framework

2018 ◽  
Vol 48 (8) ◽  
pp. 842-865 ◽  
Author(s):  
Cigdem Gonul Kochan ◽  
David R. Nowicki
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Exploratory Research ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Assessment Techniques ◽  
Practical Implications

PurposeThe study of supply chain resilience (SCRES) continues to gain interest in the academic and practitioner communities. The purpose of this paper is to present a focused review of the SCRES literature by investigating supply chain (SC) capabilities, their relationship to SCRES outcomes and the underpinning theoretical mechanisms of this relationship.Design/methodology/approachThe paper uses the systematic literature review approach to examine 383 articles published between 2000 and 2017, ultimately down selecting to the most relevant 228 peer-reviewed studies. Context-interventions-mechanisms-outcomes (CIMO) logic is applied to organize and synthesize these peer-reviewed studies. A typological framework is developed from the CIMO-based classification of the SCRES literature.FindingsThe findings of this study outline the gaps in the SCRES literature and present an agenda for future research.Research limitations/implicationsThis paper presents an exploratory research; therefore, the typological model presented is just one of the possible perspectives.Practical implicationsThe typology of SCRES literature can help practitioners to understand SCRES and to measure and assess the resilience of SCs.Originality/valueThe paper provides clear definitions of SCRES constructs, develops a typological framework to further understand SCRES and identifies SCRES measures and assessment techniques.

Supply chain management at the base of the pyramid

2019 ◽  
Vol 49 (5) ◽  
pp. 438-450 ◽  
Author(s):  
Wendy L. Tate ◽  
Lydia Bals ◽  
Donna Marshall
Keyword(s):  
Supply Chain ◽  
Research Agenda ◽  
Future Research ◽  
Demand Side ◽  
Base Of The Pyramid ◽  
Special Issue ◽  
Content Type ◽  
Global Sustainability ◽  
Future Research Agenda ◽  
Bop Markets

Purpose The purpose of this paper is to compile a set of articles tackling supply chain issues in BOP contexts that address both demand and supply. Solutions are needed for global sustainability problems from medical aid and food availability to the ability to participate in supply chains for the global poor. Design/methodology/approach The accepted articles in the special issue used a range of qualitative and quantitative methodologies to answer research questions in a variety of base of the pyramid (BOP) contexts. These approaches and results distinguish between demand (BOP market) and supply, or base of the chain (BOC), perspectives. Findings The findings in the eight accepted marticles are interesting and applicable across different BOP contexts. Compilation of the articles into the special issue and the accompanying editorial led to a comprehensive future research agenda that addresses demand-side issues by investigating the customers in BOP markets, and supply-side issues focusing on the suppliers and intermediaries (BOC) who supply BOP markets. Future research ideas include a focus on supply chain design issues situated at the intersection of the demand (BOP) and the supply (BOC) concerns that address the needs of the world’s poorest populations. Research limitations/implications All of the selected articleshave societal implications related to addressing the needs of BOP populations. Many of these articles also have economic and environmental implications, the other two pillars of the triple bottom line. The detailed future research agenda developed in this editorial presents implications for researchers working in emerging and BOP communities to push research forward and further develop the foundational literature in the BOP context. Practical implications From a practical standpoint, each of the eight articles presents ideas for businesses that help address the needs of the global poor while enhancing global sustainability performance. The editorial summarizes these implications and provides new directions and examples of success in the BOP context. Managers are provided with techniques to address the supply and demand side of these growing markets. Originality/value The overall conceptual framework and positioning of the final papers into the BOP market, BOC suppliers and a combination of the two is novel and helps provide guidance to both scholars and managers.

Empathy for service: benefits, unintended consequences, and future research agenda

2019 ◽  
Vol 33 (1) ◽  
pp. 31-43 ◽  
Author(s):  
Liliana L. Bove
Keyword(s):  
Service Providers ◽  
Unintended Consequences ◽  
Situational Factors ◽  
Dark Side ◽  
Future Research ◽  
Content Type ◽  
Factors Affecting ◽  
Future Research Agenda ◽  
Potential Benefits ◽  
Advance Theory

PurposeEmpathy is a core characteristic of helping and caring interactions and thus is fundamental to service. Yet, to date, service marketing literature has focused on a restricted view of the value of empathy as it leads to improved service quality perceptions and successful sales outcomes. The aim of this paper is to provide a review of the empathy literature and the dispositional and situational factors affecting it, so as to further explore its potential benefits and limitations for service.Design/methodology/approachA summative review of the empathy literature uncovers cause–effect relationships and their potential boundary conditions. Theoretical propositions set an agenda for future research on empathy for service that breaks new ground.FindingsEmpathy can reduce anti-social, revenge, discrimination and unethical behaviors in service settings. It can also improve value-in-context experiences for users of service innovations. Notwithstanding its potential benefits, empathy can diminish the objectivity and performance of service providers when experienced at extreme levels. Empathy can also serve as an ingratiation influence tactic and can be detrimental to the target in embarrassing service contexts.Originality/valueThis paper suggests propositions for future research to advance theory and managerial practice on the use of empathy to improve service outcomes for interacting actors. It also alludes to the potential dark side of empathy when experienced at excessive levels or when used to manipulate.

Systematic review of hospitality CRM research

2018 ◽  
Vol 30 (3) ◽  
pp. 1686-1704 ◽  
Author(s):  
Rob Law ◽  
Davis Ka Chio Fong ◽  
Irene Cheng Chu Chan ◽  
Lawrence Hoc Nang Fong
Keyword(s):  
Organizational Support ◽  
Implementation Process ◽  
Customer Relationship ◽  
Future Research ◽  
Content Type ◽  
Social Crm ◽  
Future Research Agenda ◽  
Key Players ◽  
Research Domains ◽  
Practical Implications

Purpose This paper aims to comprehensively and systematically review the state of customer relationship management (CRM) research on hospitality and propose future research agenda. Design/methodology/approach All hospitality-related CRM articles since its introduction as a concept in 1988 were collected. The retrieved articles were then chronologically and thematically analyzed. Findings Hospitality CRM research has rapidly grown from the initial relationship marketing concept into social CRM. Five research foci were identified, including CRM planning and implementation process, organizational support, technology and tools, customer perspectives and characteristics and outcome and impact. Three potential pitfalls were observed in the existing literature. A comprehensive research framework incorporating the five research domains and three key players was proposed. Practical implications Hospitality practitioners should take an integrated perspective on the five major domains of CRM and the three key players to ensure that informed decisions can be made. Originality/value This study contributes to the literature through its qualitative and critical assessment of existing hospitality CRM literature, which can guide future research.

The COVID-19 response: considerations for future humanitarian supply chain and logistics management research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Denise D.P. Thompson ◽  
Renata Anderson
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Research Agenda ◽  
A Priori ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Future Research Agenda ◽  
Humanitarian Supply Chain ◽  
The Way

PurposeThe purpose of this paper is three-fold: (1) this editorial viewpoint gives context to the manuscripts included in this special issue on pandemics and epidemics. (2) The viewpoint frames a research agenda for the vital work necessary to understand and make the humanitarian supply chain more resilient. (3) The authors hope that the viewpoint as well as the included papers contribute to the dialogue and facilitate a research program over the short- to medium-term about mass complex disasters, including epidemics and pandemics, and their effects on the humanitarian supply chain and logistics.Design/methodology/approachThe paper examines COVID-19 response by focusing on the USA as a mini case study. It utilizes contemporaneous reporting in USA newspapers between February and July of 2020. Reports made during an incident or event provide some of the most accurate records of that event and point to gaps in our understanding of research in the humanitarian supply chain.FindingsThe novel COVID-19 pandemic highlights unanticipated ways that pandemics and epidemics impact HLSCM and display the supply chain's fragility in stark terms. The paper layouts some of the thematic issues that emerged from COVID-19 that could point the way for future research in the field in the short run.Research limitations/implicationsThe articles accessed for the paper dated February–July 2020. With the pandemic ongoing, many more thematic areas or more enduring ones might surface that could change the direction of the findings or recommendations. In addition, relying on secondary sources like newspapers for this research largely depends on the quality of the reports. Moreover, newspaper articles are not as scientifically robust as are academic journals as some. The viewpoints could be biased. It is also difficult to verify the best news sources, if they are not known a priori.Practical implicationsThematic lessons from America's COVID-19 impact set the stage for future research agenda in the humanitarian supply chain and logistics response over the next few years. There will be other pandemics. The question is not if, but when.Social implicationsThe COVID-19 pandemic makes it impossible for us to ignore the link between the global supply chain, natural and human-made disasters, including epidemics and pandemics, environmental degradation and deforestation.Originality/valueThe paper's originality lies it being one of the first, if not the first, to deal with this topic within the operations/logistics/supply chain management field. It therefore helps to pave the way for other perspectives and approaches to understand and advance the field of humanitarian logistics and supply chain management.

Insights from systematic literature review of supply chain resilience and disruption

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nishant Agrawal ◽  
Rajesh Kumar Jain
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Data Visualization ◽  
Systematic Literature Review ◽  
Overlay Networks ◽  
Research Direction ◽  
Future Research ◽  
Supply Chain Disruption ◽  
Content Type ◽  
Supply Chain Resilience

PurposeThe study of supply chain disruption (SCD) and supply chain resilience (SCR) remains to be studied deeply in the field of business management. The purpose of this paper is to showcase a framework of SCR strategies to reduce the adverse effects of SCD using systematic literature review and data visualization.Design/methodology/approachUsing a systematic literature review approach, the paper explores the concepts of supply chain disruption and supply chain resilience. Through rigorous systematic screening, authors studied papers on both the concepts and have proposed a framework for the same. The authors also have used data visualization and network diagram approaches for better understanding of the topic.FindingsThe systematic literature review of both the concepts brings out some exciting results which give a new direction to supply chain field. The outcome of this research also outlines numerous future research direction, which will be useful for the research community.Practical implicationsThe numerous strategies of SCR should be implemented by manufacturing as well as a service organization. The framework reported in this research help academician and practitioners to understand SCR and to easily overcome any level of disruption. Supply chain managers must also formulate strategies accordingly and make plans to continually expand the system.Originality/valueThis research is the first such attempt to showcase a formal systematic framework and co-occurrence networks as well as overlay networks of SCR and SCD.

Enhancing supply chain resilience: an empirical investigation

2019 ◽  
Vol 1 (1) ◽  
pp. 47-62 ◽  
Author(s):  
Bardia Naghshineh ◽  
Maryam Lotfi
Keyword(s):  
Supply Chain ◽  
Structural Equation ◽  
Stock Exchange ◽  
Decision Makers ◽  
Equation Modeling ◽  
Survey Method ◽  
Future Research ◽  
Research Model ◽  
Content Type ◽  
Supply Chain Resilience

PurposeSupply chain resilience (SCR) has recently become an important issue for organizations all around the world. In order to decrease the risk of failures, managers and decision makers are constantly looking for practices to enhance SCR. The purpose of this paper is to propose a research model that mainly focuses on the effect of information sharing (IS) to enhance SCR.Design/methodology/approachSurvey method is used in this research. Data were collected from the supply chain, procurement, executive and IT managers of 82 of Tehran’s stock exchange production companies. Structural equation modeling with SmartPLS3 software is used to analyze the collected data.FindingsResearch results show that IS significantly enhances SCR.Research limitations/implicationsData were collected at one point in time, and therefore a longitudinal study can further investigate the results of this study. The research was carried out in production companies in Iran. Future research can examine the research model in other industry sectors, e.g. services, in other countries to validate the accuracy of the findings.Practical implicationsThe findings of this research should help managers, and decision makers create more resilient supply chains for their own and partners’ organizations.Originality/valueThe research model provides insightful results regarding the significance of IS in the SCR context.

Research on the phenomenon of supply chain resilience

2015 ◽  
Vol 45 (1/2) ◽  
pp. 90-117 ◽  
Author(s):  
Nils-Ole Hohenstein ◽  
Edda Feisel ◽  
Evi Hartmann ◽  
Larry Giunipero
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Performance Metrics ◽  
Future Research ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Ex Post ◽  
Cone Model ◽  
Definition Of ◽  
Further Development

Purpose – This paper provides a robust and structured literature review on supply chain resilience (SCRES), the supply chain’s ability to be prepared for unexpected risk events, responding and recovering quickly to potential disruptions to return to its original situation or grow by moving to a new, more desirable state. The purpose of this paper is to analyze the extant research through focussed questions and provide an insightful framework with propositions to guide further publications and identify future research needs. Design/methodology/approach – The findings underlie a systematic literature review methodology requiring a robust method of literature analysis. The sand cone model is adopted to develop a comprehensive SCRES framework. Findings – The literature review reveals a strong need for an overarching SCRES definition and a clear terminology for its building elements. It indicates that most research has been qualitative and lacks in assessing and measuring SCRES performance. Originality/value – This paper contributes a structured overview of 67 peer-reviewed articles from 2003 to 2013 on an emerging area of supply chain research. The review formulates an overarching definition of SCRES, groups and synthesizes the various SCRES elements into proactive and reactive strategies for the ex-ante/ex-post disruption stage and illustrates SCRES measurement through performance metrics. It provides a comprehensive SCRES framework with propositions and indicates gaps in the literature to target for further development.

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