Differences of perception between private and public officers in an organizing committee concerning stakeholders of an international sporting event

2019 ◽  
Vol 20 (1) ◽  
pp. 127-142
Author(s):  
Taeyeon Oh ◽  
Jihyeon Oh ◽  
Junhee Kim ◽  
Kisung Dennis Kwon
Keyword(s):  
Central Government ◽  
Olympic Games ◽  
Stakeholder Analysis ◽  
Sporting Events ◽  
Public And Private ◽  
Content Type ◽  
Sporting Event ◽  
Private And Public ◽  
Winter Olympic Games ◽  
Research Questions

PurposeThe purpose of this paper is to investigate the perception of public and private officers of stakeholder at the PyeongChang Winter Olympic Games 2018. This event was selected as the subject of this research as it is the most recent mega-scale international sporting event and, given that the organizing committee (OC) is currently operating, it afforded a unique opportunity to investigate the staff of the organization. To clarify the research questions, this research identified stakeholders of Olympic Games.Design/methodology/approachThe research questions were examined by a stakeholder analysis that measured and compared perceptions conducted according to the stakeholder theory (Freeman, 2010) and previous research (Naraine et al., 2016).FindingsThis study identifies eight stakeholders of the 2018 Winter Olympic Games: the OC, the International Olympics Committee, National Olympic Committee, central government, local government, media, sponsors and non-government organizations. The authors pointed out that public officers are more sensitive to the opinions and movements of community members than private staff. Conversely, the authors found that the private staffs regard the media and influential stakeholders as more important compared with public officers.Originality/valueBased on the findings from the Olympics committee, this study contributes to the academic literature related to sporting events and their stakeholders by providing the most up-to-date identification of stakeholders.

Echo or organic: framing the 2014 Sochi Games

2016 ◽  
Vol 40 (6) ◽  
pp. 798-813 ◽  
Author(s):  
Evan Frederick ◽  
Ann Pegoraro ◽  
Lauren Burch
Keyword(s):  
Thematic Analysis ◽  
Design Methodology ◽  
Olympic Games ◽  
Organic Content ◽  
Traditional Media ◽  
Content Type ◽  
Sporting Event ◽  
Winter Olympic Games ◽  
Echo Chamber ◽  
Newspaper Articles

Purpose The purpose of this paper is to perform a comparative analysis of how traditional media and social media framed the 2014 Sochi Winter Olympic Games. Design/methodology/approach The researchers examined newspaper articles pertaining to the Sochi Olympics and Tweets containing #SochiProblems to determine if differences or overlap existed in terms of themes and frames. A thematic analysis was conducted with the qualitative software Leximancer. Findings An analysis of 2,856 newspaper articles and 497,743 Tweets revealed three frames across the two media platforms including: the setting, the politics, and the games. There was both a divergence and convergence of content. While there was an echo chamber in terms of discussions regarding political controversies, organic content related to conditions and accommodations existed primarily on Twitter. Originality/value This study sought to investigate whether organic content on Twitter could withstand the transference of sentiments that emerge in traditional media. This study adds to the current body of the literature by examining whether there is a convergence or divergence of content across media platforms pertaining to an international sporting event.

scholarly journals The expected social impact of the Winter Olympic Games and the attitudes of non-host residents toward bidding

2017 ◽  
Vol 18 (4) ◽  
pp. 330-346 ◽  
Author(s):  
Dongfeng Liu ◽  
Christopher Hautbois ◽  
Michel Desbordes
Keyword(s):  
Social Impact ◽  
Olympic Games ◽  
Positive Impact ◽  
Host Community ◽  
Survey Study ◽  
Impact Factors ◽  
Sporting Events ◽  
Content Type ◽  
Empirical Survey ◽  
Winter Olympic Games

Purpose Using Beijing’s bid for the 2022 Winter Olympic Games as an example, the purpose of this paper is to explore the expected social impact of mega-sporting events, as perceived by non-host city residents, and the way in which this perception affects attitudes toward bidding. Design/methodology/approach An empirical survey study was conducted in which data were collected from residents in Shanghai, comprising a sample of 483 respondents. An exploratory factor analysis identified 40 items loaded on eight distinctive factors that underlie the expected social impact of the 2022 Winter Olympic Games. A multiple regression analysis was conducted to determine the effect of the perceived impact on residents’ attitudes toward the bid to host the Olympics. Findings Among the eight identified impact factors, six were found to be positive and two negative. While all factors were significantly higher above the point of indifference, perceived positive impact factors tended to outweigh those that were negative. In addition, seven out of the eight factors were found to be significantly predictive of support for Beijing’s bidding: while the effect of “tourism and environment,” “social capital and psychic income,” “international cooperation and exchange,” “infrastructure,” “national image,” and “sport development” was positive, the effect of the “higher living cost” factor was negative with regard to the support of the bidding. This study seeks to contribute by taking a non-host community perspective. Originality/value A growing body of literature has documented perspectives on events and their specific timing during event cycles, i.e., during the bidding stage. In addition, it also offers insight into the perception and attitudes of citizens from emerging markets toward event bidding and hosting, both of which play an increasingly important role in global sports but, on the whole, remain relatively under researched.

Understanding the differences of public and private self-service technology

2014 ◽  
Vol 28 (1) ◽  
pp. 60-70 ◽  
Author(s):  
Joel E. Collier ◽  
Daniel L. Sherrell ◽  
Emin Babakus ◽  
Alisha Blakeney Horky
Keyword(s):  
Structural Equation ◽  
Design Methodology ◽  
Equation Modeling ◽  
Public And Private ◽  
Content Type ◽  
Private And Public ◽  
Self Service ◽  
Self Service Technology ◽  
Individual Self ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the potential differences between types of self-service technology. Specifically, the paper explores how the dynamics of public and private self-service technology influence customers' decision to use the technology. Design/methodology/approach – Existing customers of private and public self-service technology were surveyed from the same industry. Using structural equation modeling, the authors examine how relevant self-service constructs influence evaluations and attitudes of customers across both settings. Findings – The analysis reveals that customers' control and convenience perceptions differ across public and private self-service technology. Additionally, customers placed a heavier emphasis on the hedonic or utilitarian evaluation of a service experience based on the type of self-service technology. Practical implications – For managers of self-service applications, understanding the unique differences of public and private self-service technology can aid in the implementation and adoption of the technology. By properly understanding the differences of the self-service types, managers can provide a beneficial experience to the customer. Originality/value – By identifying and describing two distinct categories of SSTs, this study allows managers and researchers to better understand how and why individuals choose to utilize individual self-service technologies. Through understanding the unique dynamics of a public and a private SST experience, retailers can determine the appropriate strategy for customer adoption based on the utilitarian or hedonic functions of the technology.

scholarly journals Evaluating the impact of mega-sporting events on hotel pricing strategies: the case of the 2014 FIFA World Cup

2017 ◽  
Vol 72 (2) ◽  
pp. 184-208 ◽  
Author(s):  
Albert A. Barreda ◽  
Sandra Zubieta ◽  
Han Chen ◽  
Marina Cassilha ◽  
Yoshimasa Kageyama
Keyword(s):  
Revenue Management ◽  
Sporting Events ◽  
Pricing Strategies ◽  
World Cup ◽  
Fifa World Cup ◽  
Content Type ◽  
Country Level ◽  
Sporting Event ◽  
Hotel Performance ◽  
The Impact

PurposeThis study aims to examine the impact of a mega-sporting event “2014 FIFA World Cup” on hotel pricing strategies and performance. Design/methodology/approachThe present project examines the host regions’ response to the 2014 FIFA World Cup which was established by the variance in the main hotel key performance indexes: occupancy, average daily rate, revenue per available room (RevPAR) and supply. Using data gathered from STR, this research distinctly shows how the Brazilian host regions reacted to the World Cup. FindingsResults suggest that the key performance indicators of Brazil’s lodging sector reacted differently to the World Cup. Although all hosting cities experienced significant RevPAR growth because of the increase in hotel room rates during the event, the supply and occupancy performed differed from each city. Research limitations/implicationsResearch is limited to the case of hotel performance at the country level for mega-events. The study focused on the reaction of revenue managers in the Latin America context. Other contexts may generate different results. Practical implicationsThe study helps revenue managers to examine how the FIFA World Cup travel demand affected pricing strategies and revenue management practices in the Brazilian hotel sector in areas undergoing seasonal growths in overnight tourism. This study serves to inform hoteliers and practitioners about revenue management pricing strategies to improve hotel performance during mega-sporting events. Social implicationsThis study reveals that the benefits brought by a mega-event are not always translated into strong hotel revenue performance. This study highlights an important but understudied research area of revenue management pricing strategies and the effect of mega-sporting events in the hotel sector. This study contributes to the literature as one of the few investigations to benefit hotel pricing strategies and overall revenue performance. Originality/valueThis study is one of the few studies about exploring the reaction of revenue managers during the execution of a mega-sporting event. The value of the present study lies in the fact that the authors extend previous studies examining the impact of the most important sporting event in the hotel industry at the country-level perspective. This study serves to inform hoteliers and practitioners about revenue management pricing strategies to improve hotel performance during mega-sporting events.

Impact of market demand on recurring hallmark sporting event spectators: an empirical study of the Shanghai Masters

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lei Luo ◽  
Tyreal Yizhou Qian ◽  
Gregg Rich ◽  
James J. Zhang
Keyword(s):  
Least Squares ◽  
Partial Least Squares ◽  
Behavioral Intentions ◽  
Equation Modeling ◽  
Sporting Events ◽  
Market Demand ◽  
Content Type ◽  
Event Identification ◽  
Sporting Event ◽  
First Time

PurposeThe current study was designed to (1) identify core and peripheral market demand for a recurring hallmark sporting event, testing their impact on event identification and behavioral intentions; and to (2) explore the effect of core and peripheral market demand on event identification between first-time and repeat spectators.Design/methodology/approachResearch participants (N = 540) were spectators at the Shanghai Masters over a span of seven days. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) and partial least squares multi-group analysis (PLS-MGA).FindingsSignificant, positive relationships were found between core market demand and event identification, and between core market demand and behavioral intentions. In contrast, peripheral market demand only had significant, positive effect on event identification; however, findings revealed that event identification fully mediated the relationships between peripheral market demand and behavioral intentions. Additionally, the effect of peripheral market demand on event identification was greater among first-time spectators than repeat spectators.Originality/valueThis study contributed to the application of PLS-SEM in sport management research by adopting a formative-formative hierarchical component model (HCM) to address the prevailing measurement model misspecification of market demand constructs. The findings highlighted the merits of promoting market demand associated with recurring hallmark sporting events and the importance of enhancing event identification through differential market penetration schemes across different spectator groups.

The relationship between factors that contribute to support and future intentions in relation to a major sporting event

2019 ◽  
Vol 32 (4) ◽  
pp. 442-454 ◽  
Author(s):  
David Parra Camacho ◽  
Manuel Alonso Dos Santos ◽  
Daniel Duclos Bastias
Keyword(s):  
Structural Equation ◽  
Social Representation ◽  
Sporting Events ◽  
Content Type ◽  
Sporting Event ◽  
Two Samples ◽  
The Future ◽  
Social Distribution ◽  
Theoretical Evidence

Purpose The purpose of this paper is to compare and contrast the influence of enthusiasm, fair social distribution of costs and benefits and the quality of the information received through the media in the support for holding sporting events and in future intentions of the Football Copa America held in Chile. Design/methodology/approach Through partial least squares structural equation modelling, two samples from two host cities (Concepción=373; Viña del Mar=267) are analysed. Findings Enthusiasm, the perception of the fair distribution and the quality of the information positively influence the support for sporting events and the future intentions. In the same way, the quality of the information positively influences enthusiasm and fair social distribution. Significant changes were observed between the two cities in the relationships between the quality of the information and the variables of future intentions and enthusiasm and between this variable and those of support and the future intentions of the residents. Research limitations/implications The convenience sampling limits the extrapolation of the results. Practical implications An adequate management of the quality of the information, social justice and enthusiasm can contribute to forming a social representation of the event that determines the backing or the behaviour of the citizens. Social implications Examination of the negative perceptions that cause bad feeling amongst the population receives a mega-event. Originality/value The contribution of theoretical evidence about possible data can determine the social backing and the behaviour of the residents in welcoming a major sporting event.

An approach to improve service trade account of Korea

2016 ◽  
Vol 20 (3) ◽  
pp. 297-314 ◽  
Author(s):  
Sooyoung Sul
Keyword(s):  
Olympic Games ◽  
Estimation Method ◽  
Service Trade ◽  
Promotion Strategy ◽  
Content Type ◽  
Winter Olympic Games ◽  
Trade Account ◽  
Hac Estimation ◽  
The Republic

Purpose The purpose of this paper is to quantitatively confirm whether hosting the Winter Olympic Games can improve tourism balance or increase the number of inbound tourists, and to discuss how Korea could maximize this opportunity. It also attempts to identify other critical variables for improving tourism balances and further suggests that the certain characteristics of participating nation’s patterns of medal wins at the Games should be better understood to contribute to attracting more tourists. Design/methodology/approach For the quantitative analyses of the relationship between tourism balance and the Games, Newey-West Hac estimation is used to correct autoregression for seven host countries of the Winter Olympic Games in last 24 years. For the analyses of characteristics of specialization in medal wins, conventional revealed comparative advantage model is used and tobit estimation method is applied. Findings This research confirms the role of hosting the Winter Games in improving tourism balance and increasing the number of inbound tourists. The findings from analyses on country specialization in sports largely coincide with the existing literature, however, in addition to confirming the well-established significance of key variables determining country performance like population and GDP, this study also discloses the role of other variables like team size and population density. Originality/value Major contributions of this paper are two-fold: it analyzes the Winter Olympic Games which was rarely tackled; and relates hosting the mega-sport events with the service trade account. As the host country of the 2018 Winter Olympic Games, the Republic of Korea has great potential to overcome that chronic deficit by attracting more inbound tourists. This study indicates how country characteristics of specialization can be used to enhance effectiveness of promotion strategy to attract a large number of foreign tourists to the PyeongChang Winter Games and consequently improve tourism balance.

Exploring newsjacking as social media–based ambush marketing

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nicholas Burton ◽  
Cole McClean
Keyword(s):  
Social Media ◽  
Structural Characteristics ◽  
Marketing Research ◽  
Sport Marketing ◽  
Media Analysis ◽  
Sporting Events ◽  
Content Type ◽  
Strategic Intent ◽  
Ambush Marketing ◽  
Winter Olympic Games

PurposeThis study explores the use of event-related promotional hashtags by non-sponsors as a form of social ambushing, akin to newsjacking, as potential means of ambushing major events and the potential challenges facing commercial rights holders.Design/methodology/approachFramed within the context of the 2018 PyeongChang Winter Olympic Games, the present research takes a descriptive analytical approach to social media analysis. Social media data were accessed from Twitter's API across a six-week Games period and subsequently coded and categorized based upon strategic intent, content and key structural characteristics. A quantitative analysis of Tweet distribution, frequency and buzz was then conducted, providing insight into the impacts and effects of social ambushing via newsjacking.FindingsImportantly, the study's findings suggest that whilst newsjacking by non-sponsors throughout the Games was pervasive, the potential reach and impact of such social ambushing may be limited. Non-sponsoring firms primarily adopted Games hashtags for behavioural or diversionary means, however consumer response to such attempts was minimal. These findings offer renewed perspective for scholars and practitioners on social ambushing and ambush marketing interventionism.Originality/valueThis research provides an important investigation into the manifestations and potential implications of social ambushing and illustrates the potential for brands to newsjack sporting events through unauthorized hashtag usage, necessary advances in sport marketing research.

Social impact of a participative small-scale sporting event

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David Parra-Camacho ◽  
Rómulo Jacobo González-García ◽  
Manuel Alonso-Dos-Santos
Keyword(s):  
Sense Of Belonging ◽  
Social Impact ◽  
Small Scale ◽  
Sporting Events ◽  
City Image ◽  
Content Type ◽  
Social Collaboration ◽  
Sporting Event ◽  
The Social ◽  
The City

PurposeTo examine the social impact of a small-scale sporting event and its influence on the willingness to support future events.Design/methodology/approachA self-supplied questionnaire was used with 248 residents-sportspeople that participated in the Valencia Triathlon. Descriptive analysis, exploratory and confirmatory factorials were done through SPSS, FACTOR and EQS.FindingsThree dimensions of positive impacts were identified; sporting participation and city image, social development and human capital and economic development. The impacts in sporting participation and in the improvement to the image of the city contribute to positively explaining the willingness to support the holding of sporting events. Local sportspeople highlight their participative component and the projection of the city image as key factors to endorse holding future sporting events as a strategy for tourism.Research limitations/implicationsThe convenience sampling limits the extrapolation of the results.Practical implicationsMaking the most of the intangible aspects is recommended due to the great potential these events have to generate social capital and increase the networks of social collaboration. Give a more active role to volunteers and local organizers in an organization. Transmit the pride of the community and the sense of belonging to this community to the media and advertising communication.Social implicationsSmall scale sporting events can contribute to improving the quality of life, increasing pride, the sense of belonging of the residents, opportunities for entertainment and encouraging local participation.Originality/valueA contribution to the empirical analysis of the social impact of small-scale sporting events from the perspective of local participants.

The concentration of people and investments in the capital of a country of Latin America

2019 ◽  
Vol 15 (3) ◽  
pp. 279-291
Author(s):  
Francisco Coronado
Keyword(s):  
Quality Of Life ◽  
Central Government ◽  
Public And Private ◽  
Investment Policies ◽  
Content Type ◽  
Limited Effectiveness ◽  
The Social ◽  
Provision Of Services ◽  
Big City

Purpose The purpose of this paper is to analyze the population growth, migration, poverty, economic, political, environmental aspects and the management of the budget at national and municipal levels, including information of other cities in Peru, to define the effect on the quality of life of the population and formulate a management recommendation to help improve the quality of life in Lima and on intermediate cities. Design/methodology/approach The methodology of the study consisted on collect, review and select important factors that influence the quality of life in a big city, in this case in Lima, the concentration of people of Peru in Lima, migration and poverty, the coverage and quality of services, the concentration of the economy, public and private investments and services in Lima, some political aspects and a view of the available budget and the needed investment. Findings The deficiencies in the habitability conditions of the residents of Lima were verified considering the limited infrastructure and public services, the low level of investments and the limited effectiveness of the technical and administrative work of the municipal authorities and the central government. Although studies on other important cities in Peru are more limited, it could be said that similar limitations are being presented for example in transportation. Research limitations/implications The main obstacle to the study is the limited availability of information of such broad aspects that characterize a city that could not be covered in one paper. Practical implications The result of the study supports the need to implement appropriate management decisions about urban planning and investment policies for Metropolitan Lima, as well as to raise municipal and central government technical and legal conditions that are attractive for residents and investors for other cities in the country seeking their development, as well as to help counteract the concentration of people in Lima to control the demands of their habitability. Social implications The study could impact not only in the habitability conditions of about 10m inhabitants of Lima, but to all the 30m inhabitants of Perú. Originality/value Presents an unified vision of the social, economic and political deficiencies to the provision of services to a city concentrating the population of a country.

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