scholarly journals Building personas from phenomenography: a method for user-centered design in education

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tra Huynh ◽  
Adrian Madsen ◽  
Sarah McKagan ◽  
Eleanor Sayre

Purpose Personas are lifelike characters that are driven by potential or real users’ personal goals and experiences when interacting with a product. Personas support user-centered design by focusing on real users’ needs. However, the use of personas in educational research and design requires certain adjustments from its original use in human-computer interface design. This paper aims to propose a process of creating personas from phenomenographic studies, which helps us create data-grounded personas effectively. Design/methodology/approach Personas have features that can help address design problems in educational contexts. The authors compare the use of personas with other common methodologies in education research, including phenomenology and phenomenography. Then, this study presents a six-step process of building personas using phenomenographic study as follows: articulate a design problem, collect user data, assemble phenomenographic categories, build personas, check personas and solve the design problem using personas. The authors illustrate this process with two examples, including the redesign of a professional development website and an undergraduate research program design. Findings The authors find that personas are valuable tools for educational design websites and programs. Phenomenography can productively help educational designers and researchers build sets of personas following the process the authors propose. Originality/value The use and method of personas in educational contexts are scarce and vague. Using the example contexts, the authors provide educational designers and researchers a clear method of creating personas that are relatable and applicable for their design problems.

Author(s):  
Christopher R. Hale ◽  
Anna L. Rowe

This symposium addresses the challenge of translating user data to specifications suitable for interface development. Four methodologies will be presented: Decision requirements tables, ecological interface design, object-view and interaction design and procedural networks. These four methodologies will be contrasted relative to three dimensions: (1) type of data used in analysis, (2) point in the design process at which each methodology focuses its impact and (3) the formalisms each uses for translating psychological data into engineering data suitable for specification development. Our introductory remarks will elaborate on these three dimensions, and present an example design problem. The four session participants then will present their respective methodologies, how each addresses the three dimensions and how each can be used to address the example design problem.


Author(s):  
Justin Lai ◽  
Tomonori Honda ◽  
Maria C. Yang

AbstractUser-centered approaches to design can guide teams toward an understanding of users and aid teams in better posing design problems. This paper investigates the role of user-centered design approaches in design process and outcome within the context of design team projects. The value of interaction with users is examined at several stages throughout the design process. The influence of user-centered design on the performance of design teams is also explored. Results suggest that the quantity of interactions with users and time spent interacting with users alone is not linked with better design outcome, but that iterative evaluation of concepts by users may be of particular value to design prototypes. Suggestions are made based on the reflections from the authors after conducting this study.


2018 ◽  
Author(s):  
Lauren Griffin ◽  
Donghee Lee ◽  
Alyssa Jaisle ◽  
Peter Carek ◽  
Thomas George ◽  
...  

BACKGROUND Patients are increasingly using mobile health (mHealth) apps to monitor their health and educate themselves about medical issues. Despite the increasing popularity of such apps, poor design and usability often lead to suboptimal continued use of these apps and subsequently to poor adherence to the behavior changes at which they are aimed. One solution to these design problems is for app developers to use user-centered design (UCD) principles to consider the context and needs of users during the development process. OBJECTIVE This study aimed to present a case study on the design and development process for an mHealth app that uses virtual human technology (VHT) to encourage colorectal cancer (CRC) screening among patients aged 50 years and above. METHODS We have first provided an overview of the project and discussed its utilization of VHT. We have then reviewed UCD principles and how they can be incorporated into the development of health apps. We have described how we used UCD processes during the app’s development. We have then discussed the unique roles played by communication researchers, computer scientists, clinicians, and community participants in creating an mHealth app that is credible, usable, effective, and accessible to its target audience. RESULTS The principles of UCD were woven throughout the project development, with researchers collecting feedback from patients and providers at all stages and using that feedback to improve the credibility, usability, effectiveness, and accessibility of the mHealth app. The app was designed in an iterative process, which encouraged feedback and improvement of the app and allowed teams from different fields to revisit topics and troubleshoot problems. CONCLUSIONS Implementing a UCD process contributed to the development of an app, which not only reflected cross-disciplinary expertise but also the needs, wants, and concerns of patients.


2019 ◽  
Vol 10 (2) ◽  
Author(s):  
Yesi Sriyeni ◽  
Maria Veronica

<p class="SammaryHeader" align="center"><strong>ABSTRACT</strong></p><p><em>Learning activities do not always have to be done in the form of face-to-face lecture meetings. Learning can be done anywhere as long as it is supported by appropriate tools such as multimedia. The use of appropriate and interesting learning multimedia is felt necessary to increase student interest and learning achievement. Just like the material conversion of numbers and colors that have been considered as material that is quite difficult to be absorbed directly by students. Therefore, it is deemed necessary to design a media that can help lecturers convey material conversion of numbers and colors lighter and the material will be more easily understood by students. The multimedia interface design of learning numbers and color conversions is designed to be developed on the Android platform with a user centered design (UCD) approach. Interface testing is still carried out by researchers and only a few user samples. This is done in order to get feedback from a sample of users regarding the interface design that has been made so that it is right on target. There are several pages consisting of a splash page, a menu page, an introductory page, a study material page, a number calculator page, a color calculator page, a practice page, and a quiz page. Specifically for the quiz page, all quiz questions are planned to be timed. It aims to measure the success of absorption of numbers and color conversion material in the teaching and learning process carried out by students and lecturers</em><em>.<strong></strong></em></p><p><strong><em> </em></strong></p><p><strong><em>Keywords : </em></strong><em>android, multimedia, interface, calculator</em></p><p class="SammaryHeader" align="center"><strong>ABSTRAK</strong></p><p><em>Kegiatan pembelajaran tidaklah harus selalu dilakukan dalam bentuk pertemuan kuliah langsung bertatap muka. Belajar bisa dilakukan dimana pun asalkan didukung dengan tools yang tepat seperti multimedia. Penggunaan multimedia pembelajaran yang tepat dan menarik dirasa perlu untuk meningkatkan minat dan prestasi belajar mahasiswa. Sama halnya seperti materi konversi bilangan dan warna yang selama ini dianggap sebagai materi yang cukup susah untuk diserap langsung oleh mahasiswa. Oleh karena itu dirasa perlu merancang sebuah media yang dapat membantu dosen menyampaikan materi konversi bilangan dan warna dengan lebih ringan dan materi pun akan lebih mudah dipahami oleh mahasiswa. Desain antarmuka multimedia pembelajaran konversi bilangan dan warna ini dirancang untuk dikembangkan pada platform android dengan pendekatan user centered design (UCD). </em><em>Pengujian antarmuka masih dilakukan oleh peneliti dan beberapa sampel pengguna</em><em> saja</em><em>. Hal ini dilakukan guna mendapatkan umpan balik dari sampel pengguna mengenai desain antarmuka yang sudah dibuat</em><em> sehingga tepat sasaran</em><em>. </em><em>Terdapat beberapa halaman yang terdiri dari halaman awal (splash page), halaman menu, halaman pendahuluan, halaman materi belajar, halaman kalkulator bilangan, halaman kalkulator warna, halaman latihan, dan halaman kuis. Khusus untuk halaman kuis, pengerjaan semua soal kuis direncanakan untuk diberi batas waktu. Hal ini bertujuan untuk mengukur keberhasilan penyerapan materi konversi bilangan dan warna dalam proses belajar mengajar yang dilakukan oleh mahasiswa dan dosen.</em></p><strong><em>Kata kunci : </em></strong><em>android, multimedia, antarmuka, kalkulator</em>


Author(s):  
Harry Budi Santoso ◽  
Panca O. Hadi Putra ◽  
Febrian Fikar Farras Hendra S

Students develop various learning styles based on their preferences and learning habits. To serve different learning styles in a class with a number of students using the conventional face-to-face teaching method is not practical; therefore, the idea of personalized e-Learning to accommodate differences in learning style has arisen. Building on this idea, this research intends to provide an alternative interaction design for e-Learning modules by developing content based on user needs using the User-Centered Design methodology. Due to a lack of e-Learning content for visual and global preferences in the Felder-Silverman learning styles, User-Centered Design is chosen as the basis to design the e-Learning module. The result consists of an alternative design and a proposed interface design. The alternative design describes learning objects and navigation of the e-Learning module. The proposed interface design is a prototype of an interactive e-Learning module. After being evaluated, the prototype satisfies the user's expectations in terms of content translation, content navigation, and interactivity throughout the module.


Author(s):  
John M. Flach ◽  
Fumiya Tanabe ◽  
Kazuo Monta ◽  
Kim J. Vicente ◽  
Jens Rasmussen

Four approaches to interface design are considered: technology centered, user centered, control centered, and use centered (ecological). Each perspective provides unique insights into pieces of the interface design problem. However, it is argued that the ecological or use centered approach provides a more comprehensive framework within which the other three perspectives can play important supporting roles. This approach goes beyond issues of information requirements to address meaning as an emergent property of a dynamic work ecology.


2019 ◽  
Author(s):  
Xiaoying Pu ◽  
Licheng Zhu ◽  
Matthew Kay ◽  
Frederick Conrad

The replication crisis—a failure to replicate foundational studies—has sparked a conversation in psychology, HCI, and beyond about scientific reliability. To address the crisis, researchers increasingly adopt preregistration: the practice of documenting research plans before conducting a study. Done properly, preregistration reduces bias from taking exploratory findings as confirmatory. It is crucial to treat preregistration, often an online form/template, as a user-centered design problem to ensure preregistration achieves its intended goal. To understand preregistration in practice, we conducted 14 semi-structured interviews with preregistration users (researchers) who ranged in seniority and experience. We found that norms for using preregistration are uncertain, and identified four purposes people have for using preregistration. We describe how the different purposes could explain conflicting designs of existing preregistration templates, and how they may even undermine the original purpose of preregistration. We suggest opportunities to explicitly resolve these conflicts to support the different purposes of preregistration.


Sign in / Sign up

Export Citation Format

Share Document