Understanding the role of big data analytics for coordination of electronic retail service supply chain

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fatao Wang ◽  
Di Wu ◽  
Hongxin Yu ◽  
Huaxia Shen ◽  
Yuanjun Zhao
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Data Analysis ◽  
Big Data Analytics ◽  
Big Data Analysis ◽  
Coordination Mechanism ◽  
Market Demand ◽  
Content Type ◽  
Service Supply Chain ◽  
Retail Service

PurposeBased on the typical service supply chain (SSC) structure, the authors construct the model of e-tailing SSC to explore the coordination relationship in the supply chain, and big data analysis provides realistic possibilities for the creation of coordination mechanisms.Design/methodology/approachAt the present stage, the e-commerce companies have not yet established a mature SSC system and have not achieved good synergy with other members of the supply chain, the shortage of goods and the greater pressure of express logistics companies coexist. In the case of uncertain online shopping market demand, the authors employ newsboy model, applied in the operations research, to analyze the synergistic mechanism of SSC model.FindingsBy analyzing the e-tailing SSC coordination mechanism and adjusting relevant parameters, the authors find that the synergy mechanism can be implemented and optimized. Through numerical example analysis, the authors confirmed the feasibility of the above analysis.Originality/valueBig data analysis provides a kind of reality for the establishment of online SSC coordination mechanism. The establishment of an online supply chain coordination mechanism can effectively promote the efficient allocation of supplies and better meet consumers' needs.

scholarly journals Big data analytics and anomaly prediction in the cold chain to supply chain resilience

2021 ◽  
Vol 49 (2) ◽  
pp. 315-326
Author(s):  
Augustyn Lorenc ◽  
Michał Czuba ◽  
Jakub Szarata
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Data Analysis ◽  
Big Data Analytics ◽  
Prediction Method ◽  
Real Data ◽  
Big Data Analysis ◽  
Third Party ◽  
Cold Chain ◽  
Supply Chain Resilience

The purpose of the research was to develop a prediction method to prevent disruption related to temperature anomaly in the cold chain supply. The analysed data covers the period of the entire working cycle of the thermal container. In the research, automatic Big Data analysis and mathematical modelling were used to identify the disruption. Artificial Neural Network (ANN) was used to predict possible temperature-related disruption in transport. The provided research proves that it is possible to prevent over 82% of disruptions in the cold chain. The ANN enables analyses of the temperature curve and prediction of the disruption before it occurs. The research is limited to coolbox transportation of food under -20o C, but the method could also be used for Full Transport Load (FTL) in refrigerated transport. The research is based on real data, and the developed method helps to reduce the waste in the cold chain, improve transport quality and supply chain resilience. The presented method enables not only to avoid cold chain breaks but also to reduce product damage as well as improve the transport process. It could be used by cargo forwarders, Third-Party Logistics (3PL) companies to reduce costs and waste. The literature review confirms that there is no similar method to prevent disruption in the transport chain. The use of the Internet of Things (IoT) sensors for collecting data connected with Big Data analysis and ANN enables chain resilience provision.

The impact of Big Data analytics and data security practices on service supply chain performance

2018 ◽  
Vol 25 (9) ◽  
pp. 4009-4034 ◽  
Author(s):  
Yudi Fernando ◽  
Ramanathan R.M. Chidambaram ◽  
Ika Sari Wahyuni-TD
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Data Security ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Supply Chain Performance ◽  
Service Firms ◽  
Content Type ◽  
Service Supply Chain ◽  
The Impact

PurposeThe purpose of this paper is to investigate the effects of Big Data analytics, data security and service supply chain innovation capabilities on services supply chain performance.Design/methodology/approachThe paper draws on the relational view of resource-based theory to propose a theoretical model. The data were collected through survey of 145 service firms.FindingsThe results of this study found that the Big Data analytics has a positive and significant relationship with a firm’s ability to manage data security and a positive impact on service supply chain innovation capabilities and service supply chain performance. This study also found that most service firms participating in this study used Big Data analytics to execute existing algorithms faster with larger data sets.Practical implicationsA main recommendation of this study is that service firms empower a chief data officer to establish the data needed and design the governance of data in the company to eliminate any security issues. Data security was a concern if a firm did not have ample data governance and protection as the information was shared among members of service supply chain networks.Originality/valueBig Data analytics are a useful technology tool to forecast market preference based on open source, structured and unstructured data.

The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohamad Bahrami ◽  
Sajjad Shokouhyar
Keyword(s):  
Risk Management ◽  
Big Data ◽  
Supply Chain ◽  
Firm Performance ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Management Culture

PurposeBig data analytics capability (BDAC) can affect firm performance in several ways. The purpose of this paper is to understand how BDA capabilities affect firm performance through supply chain resilience in the presence of the risk management culture.Design/methodology/approachThe study adopted a cross-sectional approach to collect survey-based responses to examine the hypotheses. 167 responses were collected and analyzed using partial least squares in SmartPLS3. The respondents were generally senior IT executives with education and experience in data and business analytics.FindingsThe results show that BDA capabilities increase supply chain resilience as a mediator by enhancing innovative capabilities and information quality, ultimately leading to improved firm performance. In addition, the relationship between supply chain resilience and firm performance is influenced by risk management culture as a moderator.Originality/valueThe present study contributes to the relevant literature by demonstrating the mediating role of supply chain resilience between the BDA capabilities relationship and firm performance. In this context, some theoretical and managerial implications are proposed and discussed.

scholarly journals A multilevel approach to big data analysis using analytic tools and actor network theory

2018 ◽  
Vol 20 (1) ◽  
Author(s):  
Tiko Iyamu
Keyword(s):  
Big Data ◽  
Data Analysis ◽  
Network Theory ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Actor Network Theory ◽  
Big Data Analysis ◽  
Data Sets ◽  
Multilevel Approach ◽  
Actor Network

Background: Over the years, big data analytics has been statically carried out in a programmed way, which does not allow for translation of data sets from a subjective perspective. This approach affects an understanding of why and how data sets manifest themselves into various forms in the way that they do. This has a negative impact on the accuracy, redundancy and usefulness of data sets, which in turn affects the value of operations and the competitive effectiveness of an organisation. Also, the current single approach lacks a detailed examination of data sets, which big data deserve in order to improve purposefulness and usefulness.Objective: The purpose of this study was to propose a multilevel approach to big data analysis. This includes examining how a sociotechnical theory, the actor network theory (ANT), can be complementarily used with analytic tools for big data analysis.Method: In the study, the qualitative methods were employed from the interpretivist approach perspective.Results: From the findings, a framework that offers big data analytics at two levels, micro- (strategic) and macro- (operational) levels, was developed. Based on the framework, a model was developed, which can be used to guide the analysis of heterogeneous data sets that exist within networks.Conclusion: The multilevel approach ensures a fully detailed analysis, which is intended to increase accuracy, reduce redundancy and put the manipulation and manifestation of data sets into perspectives for improved organisations’ competitiveness.

scholarly journals The mediating effect of big data analysis on the process orientation and information system software to improve supply chain process in Saudi Arabian industrial organizations

2021 ◽  
pp. 135-142 ◽  
Author(s):  
Ahmed Faek Elgendy
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Information Systems ◽  
Data Analysis ◽  
Saudi Arabian ◽  
Big Data Analysis ◽  
Chain Process ◽  
Process Orientation ◽  
Industrial Organizations ◽  
Supply Chain Process

This study aims to investigate the nature of the relationship between Big Data Analysis as a mediator in Process Orientation (PO) and Information Systems Programming (ISP) to supply chains processes in Saudi Arabian industrial organizations. A stratified random sample of 357 managers and employees working in 37 industrial companies in Saudi Arabia was tested. The study relied on the descriptive and analytical research methodology. The results indicated that there is a significant indirect effect of Big Data Analysis (Planning, Procuring, Manufacturing, Delivering) as the mediator on Process Orientation and Information Systems Programming (ISP) and (PO) to improve supply chain process as well as organizational effectiveness. The researcher made a number of recommendations for the Saudi Arabian manufacturing firms to develop analytical capabilities in managers in order to utilize big data analysis as a tool to increase efficiency and effectiveness in the organizational system. A wide spread awareness program about the benefits to adopt big data analysis and management information systems may be adopted to ensure an efficient supply chain system.

An examination of the importance of big data analytics in supply chain agility development

2018 ◽  
Vol 41 (10) ◽  
pp. 1201-1219 ◽  
Author(s):  
Santanu Mandal
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Technology Management ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Technical Knowledge ◽  
Content Type ◽  
Relational Knowledge ◽  
Management Knowledge ◽  
Business Knowledge

Purpose This paper aims to investigate the influence of big data analytics (BDA) personnel expertise capabilities in the development of supply chain (SC) agility. Based on extant literature, the study explores the role of BDA technical knowledge, BDA technology management knowledge, BDA business knowledge and BDA relational knowledge in SC agility development. Furthermore, the author also explores the inter-relationships among these four BDA personnel expertise capabilities. Design/methodology/approach An expert team consisting of IT practitioners (with a minimum experience of five years) were chosen to comment and modify the established scale items of the constructs used in the study. Subsequently, the measures were further pre-tested with 61 students specializing in computer science and information technology. The final survey was mailed to 651 IT professionals with a minimum experience of five years or more in an allied field. Repeated follow-ups and reminders resulted in 176 completed responses. The responses were analysed using partial least squares in SmartPLS 2.0.M3. Findings Findings suggested that BDA technology management knowledge, BDA business knowledge and BDA relational knowledge are prominent enablers of SC agility. Furthermore, BDA technology management knowledge is an essential precursor of BDA technical knowledge and BDA business knowledge. Originality/value The study is the foremost in addressing the importance of BDA personnel expertise capabilities in the development of SC agility. Furthermore, it is also the foremost in exploring the inter-relationships among the BDA personnel expertise capabilities.

Data Science and Big Data Analytics in Financial Services

Web Services ◽  
2019 ◽  
pp. 1301-1329
Author(s):  
Suren Behari ◽  
Aileen Cater-Steel ◽  
Jeffrey Soar
Keyword(s):  
Big Data ◽  
Data Analysis ◽  
Financial Services ◽  
Data Science ◽  
Big Data Analytics ◽  
Disruptive Innovation ◽  
Big Data Analysis ◽  
Future Trends ◽  
The Right

The chapter discusses how Financial Services organizations can take advantage of Big Data analysis for disruptive innovation through examination of a case study in the financial services industry. Popular tools for Big Data Analysis are discussed and the challenges of big data are explored as well as how these challenges can be met. The work of Hayes-Roth in Valued Information at the Right Time (VIRT) and how it applies to the case study is examined. Boyd's model of Observe, Orient, Decide, and Act (OODA) is explained in relation to disruptive innovation in financial services. Future trends in big data analysis in the financial services domain are explored.

Improving Forecasting for Customer Service Supply Chain Using Big Data Analytics

2018 ◽  
pp. 25-41 ◽  
Author(s):  
Kedareshwaran Subramanian ◽  
Kedar Pandurang Joshi ◽  
Sourabh Deshmukh
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Customer Service ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Resource Planning ◽  
Road Map ◽  
Service Supply Chain ◽  
Data Ecosystem ◽  
Manufacturing Organization

In this book chapter, the authors highlight the potential of big data analytics for improving the forecasting capabilities to support the after-sales customer service supply chain for a global manufacturing organization. The forecasting function in customer service drives the downstream resource planning processes to provide the best customer experience at optimal costs. For a mature, global organization, its existing systems and processes have evolved over time and become complex. These complexities result in informational silos that result in sub-optimal use of data thereby creating inaccurate forecasts that adversely affect the planning process in supporting the customer service function. For addressing this problem, the authors argue for the use of frameworks that are best suited for a big data ecosystem. Drawing from existing literature, the concept of data lakes and data value chain have been used as theoretical approaches to devise a road map to implement a better data architecture to improve the forecasting capabilities in the given organizational scenario.

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