What drives organisational performance: strategic thinking, technological change, strategic risks? A modified total interpretive structural modelling approach and MICMAC analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aqueeb Sohail Shaik ◽  
Sanjay Dhir

Purpose The purpose of this study is to explain the interrelationships between the elements of strategic thinking, technological change and strategic risks. The main objective of this research is to identify the hierarchy for the elements of thinking, technological change and strategic risk and also to identify the driving powers of these elements. Design/methodology/approach The methodology used in this study is modified total interpretive structural modelling and MICMAC analysis which gives the interrelationships and also the driving powers of the elements by analysing the relationships between the elements from the existing literature. This method helps us in answering/understanding the “what”, “how” and “why” of the research. Modified total Interpretive structural modeling is considered in this study, which helps in doing both the paired comparisons and transitivity checks simultaneously. A digraph is constructed at the end of the analysis, which shows the links between the elements, and a driver dependence matrix is constructed, which shows the driving powers. Findings This study gives an understanding of the role of the elements, the relationships between them and the hierarchy of addressing these elements, and also the driving and dependence power. Findings of this research give us an understanding of how strategic thinking/technological change/strategic drives the performance of the firm. Research limitations/implications This study is conducted with the help of existing literature; this can be further extended by considering the expert opinion. Practical implications The model explains the direct and transitive links of the elements and the strength of the relation between them, which helps the researchers and the practitioners to understand the driving power and importance of these constructs. It also helps us to understand the role of these elements and, if implemented in an organisation, which elements need to be prioritised for enhancing the performance of the firm. Originality/value Research done in the past has individually analysed the elements effecting strategic thinking; this study identifies the relationships between the elements of all three constructs and helps in understanding the levels of hierarchy.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nishtha Agarwal ◽  
Nitin Seth

PurposeThe study tries to identify the barriers influencing supply chain resilience and examine the inter-relationships between them. These relationships are built on the basis of how one barrier drives or is driven by the changes in another barriers.Design/methodology/approachIn the first phase, literature review and with due discussion with experts, the barriers have been identified and shortlisted for an Indian automotive case company. In the second phase, total interpretive structural modelling (TISM) has been applied to examine inter-relationships between the barriers for an Indian automobile case company. Matrice d'impacts croisés multiplication appliquée á un classment (MICMAC) analysis has also been performed to analyse the driving and dependence power of the barriers.FindingsIn total, 11 barriers are identified from the first phase of the study. In the second phase, the TISM digraph is created which qualitatively explains the reason behind how one barrier leads to another. MICMAC analysis classifies these variables in four clusters namely autonomous, linkage, dependent and independent. These clusters characterise the barriers based on their driving and dependent power which helps managers in strategically tackling them while taking understanding from the TISM digraph.Research limitations/implicationsThree research implications can be made from the study. First, a comprehensive definition of supply chain which helps in understanding of resilience based on disruption phases and recovery. Second, 11 barriers are identified which hinder resilience in automotive sector. Their relationships are modelled using TISM which also gives why a particular relationship exists. Last, MICMAC analysis classifies barriers based on how high or low the driving and dependence power exists.Practical implicationsThe study offers significant implications for supply chain managers helping them in building resilience by identifying barriers and reducing their effect. Barriers are identified for case company which might help managers to tackle them during disruptions. The final TISM digraph depicts the “why” between the inter-relationships between the barriers to resilient supply chains. TISM shows that non-commitment of top management is the major root barrier which has been causing the other problems. MICMAC analysis is also performed along with discussion as to how autonomous, linkage, dependent and independent barriers can be tackled to build resilience.Originality/valueTISM is considered as an effective methodology for conceptual framework development as it also explains “why” between the relationships besides explaining the “what” as against ISM. Identification and understanding of barriers and their interrelationship will help supply chain managers to analyse the influence and inter-dependence of barriers on the resilience of the supply chain. Such understanding will help in mitigating/averting these barriers hence improving the resilience capability. It also adds to the knowledge base in the area of supply chain resilience where several authors have pointed the lack of research.


2019 ◽  
Vol 25 (7) ◽  
pp. 1198-1223 ◽  
Author(s):  
Rohit Agrawal ◽  
Vinodh S.

Purpose The purpose of this study is to develop a structural model based on total interpretive structural modelling (TISM) approach for analysis of factors influencing sustainable additive manufacturing (AM). Design/methodology/approach A total of 20 factors influencing sustainable AM are identified on the basis of literature review. Appropriate inputs from experts are obtained and TISM model is developed. Also, cross-impact Matrix multiplication applied to classification (MICMAC) analysis is carried out to categorize the factors. Findings Based on TISM model, “Flexibility in manufacturing”, “Time to develop new product” and “Local availability of technology” are found to be the dominant factors. MICMAC analysis indicates that 10 factors belong to driving and 10 factors belong to dependent category. Research limitations/implications In the present study, 20 factors have been considered. In future, additional factors can be considered to deal with technological advancements. Practical implications The conduct of the study will enable AM experts to systematically analyze the factors influencing sustainable AM. Originality/value The development of structural model for analysis of factors influencing sustainable AM manufacturing is the original contribution of authors.


2020 ◽  
Vol 31 (5) ◽  
pp. 1111-1145
Author(s):  
Surajit Bag ◽  
Sunil Luthra ◽  
V.G. Venkatesh ◽  
Gunjan Yadav

PurposeHumanitarian supply chains (HSCs) by their very nature require urgent reaction to unforeseeable needs, making it difficult to properly plan for the support of actual demands. As such, integrating sustainability into traditional HSC practices continues to present a challenge to governments, nongovernmental organizations (NGOs) and other humanitarian-related agencies. This study focuses on identifying and categorizing the leading enablers to green humanitarian supply chains (GHSCs) and proposes a model for improving the responsiveness based upon a fuzzy total interpretive structural modelling approach.Design/methodology/approachTotal interpretive structural modelling (TISM) uses group decision-making to identify contextual relationships among each pair of enablers and elucidates the nature of each underlying relationship. The fuzzy TISM shows the level of strength (very high influence, high influence, low influence and very low influence) of each enabler in relation to other enablers, which can help to inform management decision-making.FindingsGHSC management requires strategic planning of inventory and logistics management. The importance of collaborative relationship building with HSC partners for developing capability and the effective use of available resources are keys to success. These improved relationships also help to promote postponement and similar speculation-based logistics strategies, as well as advanced purchasing and pre-positioning strategies. Finally, the speed and quality of response is found to be the top enabler in GHSC management.Research limitations/implicationsOne noted shortcoming of the chosen research method is its reliance on subjective expert judgement. However, collecting judgements is at the basis of many research methods, and the research team took utmost care throughout the research process to allay biases. Future empirical research can further examine the relationships suggested herein. Managers can use the model developed in this research to consider impactful ways to design and execute sustainable HSCs.Originality/valueTo the best of the authors' knowledge, this is a novel attempt to identify enablers to GHSC management. Secondly, the research team has used an advanced methodology (fuzzy TISM) to develop the contextual inter-relationships among the enablers which has not been used earlier in this direction before and thus advances the GHSC literature.


2021 ◽  
Author(s):  
Slim ZIDI ◽  
Nadia Hamani ◽  
Lyes Kermad

Abstract The reconfiguration of supply chain is becoming a crucial concept used to deal with market disruptions and changes such as COVID 19 pandemic, demand uncertainty, new technologies, etc. It can be defined as the ability of the supply chain to change its structure and functions in order to adapt to new changes. Its assessment requires an understanding of its quantitative factors to provide indicators that are easy to interpret. Effective reconfigurability assessment can be achieved by measuring quantitatively its six characteristics (modularity, integrability, convertibility, diagnosability, scalability and customization). This paper aims at identifying the quantitative factors of each characteristic and their inter-relationships by using Total Interpretive Structural Modelling (TISM). The structural model obtained by TISM is applied to understand the dependency quantitative factors. Based on TISM results, a classification of quantitative factors is determined using « Matrice d'Impacts Croisés, Multiplication Appliquée à un Classement » (MICMAC) analysis. This paper may be helpful to understand the previously mentioned characteristics of reconfigurable supply chain in order to facilitate the measuring and the assessment of reconfigurability.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Naman Sharma

Purpose Organisations today seek high engagement levels from their employees for their superior performance amid the highly competitive environment. The purpose of this paper is to examine the role of positive deviance facilitators (PDFs) in enhancing employee engagement at work. Design/methodology/approach The study adopts the interpretive structural modelling (ISM) and Matrice d’Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis to understand the process of how positive deviance may fuel employee engagement in an organisation. Because of the lack of empirical evidence on the relationship between employee engagement and positive deviance, ISM approach was adopted as it helps in understanding the subjective experience and learnings of experts involved in the field. The MICMAC analysis classifies the relevant factors into four clusters and helps in understanding the dynamics involved. Findings Based on the opinions shared by industry and academia experts, a structural model was developed to understand the hierarchy and interactions among the eight PDFs leading towards employee engagement. Research limitations/implications The study offers both theoretical and practical implications. The model developed in the current study could be used as a base model for future studies concerning employee engagement and deviance. The importance of human resource management practices in fuelling positive deviance and employee engagement is also highlighted. The study discusses various practical implications for human resource managers and top management. Originality/value The literature on positive deviance at work is still at a nascent stage. Empirical studies on deviance largely focus on the destructive/negative side of workplace deviance, and studies on positive outcomes from workplace deviance are rare. This present study provides a unique opportunity to understand how positive deviance can be used to enhance the engagement levels of employees.


2017 ◽  
Vol 14 (3) ◽  
pp. 256-269 ◽  
Author(s):  
Adarsh Anand ◽  
Gunjan Bansal

Purpose The “quality” of any product or service defines the agility of the product and its life cycle in dynamic environment. The demand of high “quality” becomes an imperative concern, when “software” is acting as a product or a service. Since the nature of the software is intangible and more complex, therefore the assurance of providing accurate results is anxiety for companies. The overall quality of the software is based upon many individual factors (or attributes) that makes software reliable, inclined and a long-lasting product in the marketplace. But how these factors can influence each other is significant to identify. Therefore, the purpose of this paper is to study the quality aspect of the software and analyse the interrelationship of impactful attributes. Design/methodology/approach The analysis has been done through responses sought from software development teams/clients in India. The questionnaire related to the software quality was administered to the sample population. Interconnection among impactful characteristics has been analysed by using a qualitative technique called interpretive structural modelling (ISM). The driving and dependency of the attributes under consideration has been classified using cross-impact matrix multiplication applied to classification (MICMAC) analysis. The procedure of applying ISM method has been automated and provided it as package “ISM” using R software. Findings In general, it is very complex job to determine the most impactful attribute of software quality. By applying ISM and MICMAC analysis on the set of attributes under consideration, it has been found that “reliability” along with “usability” and “performance” is the most influential attribute of software quality and preferred most. Research limitations/implications Though ISM provides an organized modelling framework yet its results are considered less statistically significant. Therefore, it would be interesting to concatenate the present findings with the findings of any analytical methodology; which gives statistically significant results. Practical implications The present proposal deals with the interpretation of the software quality attributes and their contextual relationship but with more effective and efficient manner. It can help management to understand the complexity of relationship amongst attributes (which are quality attributes here) more accurately and precisely. Since today is an era of automation, the manual part is being substituted so as to reduce the labour cost, improve safety, security and product quality to increase production. This study is, therefore, an effort and a helping hand in making the hassle free calculations for obtaining intermediate matrices and doing eventual calculations. Social implications n numbers of parameters can be selected to analyse the interrelationship of any project/study. Eradication human errors in applying transitivity law or applying any other operation in solving problem. The package created here can save precious time of users. Provides well-formatted and readable excel output files that make interpretation easier. Originality/value Software is one such product/service which plays a significant role in this high-technological world, where each and every firm try their best to be on the top of the list of consumers’ preference. For this purpose, companies reduce manual efforts by converting it into qualitative software that provides deliverables in a systematic manner. Therefore, it becomes imperative to study various interrelated quality attributes of the software. On the similar platform, ISM is a widely used technique and just to provide a helping hand in quantification of the qualitative attributes this paper facilitates the readers with algorithm developed using R software.


2016 ◽  
Vol 24 (1) ◽  
pp. 95-122 ◽  
Author(s):  
Ritika Mahajan ◽  
Rajat Agrawal ◽  
Vinay Sharma ◽  
Vinay Nangia

Purpose – The purpose of this paper is to identify challenges for management education in India and explain their nature, significance and interrelations using total interpretive structural modelling (TISM), an innovative version of Warfield’s interpretive structural modelling (ISM). Design/methodology/approach – The challenges have been drawn from literature and validated by an empirical study conducted through questionnaires administered electronically and personally to 250 management graduates. TISM has been applied to 14 finalised factors. Findings – All the identified factors, except accreditation, were found to be important. Ineffective regulatory bodies and ineffective leadership emerged as the biggest roadblocks. Several significant interrelations were found which were sometimes not revealed by plain observation. Originality/value – The existing literature has discussed the challenges for management education but not their interrelations. This paper uses TISM to demonstrate the relationships between different challenges and to explain the logic behind the relationships. The results would be useful for the owners (or managers) of management institutes faced with the same challenges.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sarita Prasad ◽  
Milen Baltov ◽  
Neelakanteswara Rao A. ◽  
Krishnanand Lanka

Purpose The paper aims to analyse the contextual relationship and dependency amongst enablers for lean manufacturing implementation in Bulgarian small and medium-sized enterprises (SMEs). Design/methodology/approach In this study, the interpretive structural modelling (ISM) technique was used to develop a hierarchical structural model for enablers. Also, the interpretive ranking process (IRP) was used to analyse and rank enablers with reference to performance variables. For the ISM approach, a structural self- integration matrix was developed with the help of experts’ suggestions and opinions. Cross-impact matrix multiplication applied to classification (MICMAC) analysis was used to analyse the relationship amongst enablers. A total of nine experts were chosen for collecting the primary data in which seven experts belong to the industry and two experts were academicians. The dominant relationship amongst the enablers was analysed through IRP modelling. Findings A total of 11 enablers were identified for the purpose of this study. The model shows that “leadership and commitment by management”, “human resource management”, “customer relation management”, “supplier relation management” and “information technology system” are the most significant enablers for lean implementation in Bulgarian SMEs as these are positioned at the bottom levels in ISM model. MICMAC analysis shows that five enablers fall in the independent factor, two enablers in linkage factor and four enablers in the dependant factor while there is no enabler in the autonomous factor. ISM and IRP models show that “continuous improvement” is an essential enabler for the successful implementation of lean in Bulgarian SMEs. This study also helps to explain the comparative analysis of ISM and IRP, which indicates that IRP is a more robust modelling approach than ISM, as it incorporates the relationship of enablers with performance variables. Research limitations/implications ISM and IRP modelling approaches are based solely on expert opinions and responses. This limitation can be overcome with the help of empirical study. Practical implications This study supports the professionals/experts to prioritise and manage enablers at strategic and tactical levels while implementing lean manufacturing practices in Bulgarian SMEs. The models developed in the study will be helpful for practitioners to understand and analyse the interdependence of enablers for lean manufacturing implementation. Originality/value This study helps to identify and prioritise enablers that affect lean manufacturing adoption using ISM and IRP approaches. Literature shows that numerous authors have used the ISM approach but the use of IRP approach is limited. The models were developed in the study, totally dependent on data collected from the experts to ensure their real-life validity.


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