ISO 9000 moderation role over supply chain alignment in manufacturing context

2016 ◽  
Vol 27 (3) ◽  
pp. 338-363 ◽  
Author(s):  
Mohamed El Mokadem
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Iso 9000 ◽  
Small Sample ◽  
The Other ◽  
Sufficient Evidence ◽  
Content Type ◽  
Moderation Effect ◽  
Research Findings

Purpose – The purpose of this paper is to investigate the extent to which International Standardization Organization (ISO) 9000 implementation is associated with better alignment of supply chain activities. Design/methodology/approach – This research hypothesized the moderation effect of ISO 9000 over the alignment between customer priorities from one side and supplier selection criteria priorities from the other side. Collected survey data were analyzed using cluster analysis. Then, moderated regression analysis using ordinary least squares was employed to test the study hypotheses. Findings – Advanced ISO 9000 implementation moderates the relation between customer priorities and the prioritization of supplier selection criteria with respect to priorities of cost management, total cost of ownership and product flexibility. While, there was no sufficient evidence to the same effect with respect to priorities of logistical flexibility and delivery. Research limitations/implications – This research presents a new perspective for researchers to study the extended benefits of ISO 9000 implementation and its moderating effect over supply chain relations. However, the small sample size might limit the ability to generalize the research findings. Further research is required to confirm the research findings using wider sample. Practical implications – This research provides practitioners with a path to acknowledge the role of ISO 9000 as a business practice that helps organizations to align their supply chain activities. Originality/value – This paper contributes to knowledge by proposing the moderation effect of ISO 9000 implementation on the alignment between customer priorities from one side and the emphasis that organization place on the same priorities while selecting suppliers from the other side.

Green supplier selection using an AHP-Entropy-TOPSIS framework

2015 ◽  
Vol 20 (3) ◽  
pp. 327-340 ◽  
Author(s):  
James Freeman ◽  
Tao Chen
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Second Phase ◽  
Structured Interviews ◽  
Entropy Weight ◽  
Two Phase ◽  
Analytic Hierarchy ◽  
Content Type ◽  
Green Supplier Selection

Purpose – This paper aims to focus on development of a green supplier selection model using an index system based on a combination of traditional supplier and environmental supplier selection criteria. Strategies that balance economic and environmental performance are increasingly sought after as enterprises that increasingly focus on the sustainability of their operations. Green supply chain management (GSCM) in particular, enables the integration of environmentally friendly suppliers into the supply chain to be systematised to fit with specific environmental regulations and policies. More persuasively, GSCM allows enterprises to improve profits whilst lowering impacts on the global environment. Design/methodology/approach – A two-phase survey approach was adopted for the research. For the first phase, semi-structured interviews with senior management representatives of the case company – a Chinese-based electronic machinery manufacturer – were used to determine green supplier selection criteria. For the second phase, a two-part questionnaire survey was undertaken, the first part providing the data for an analytic hierarchy process (AHP) analysis of the first-phase criteria and the second with collecting data for an Entropy weight analysis. The resultant AHP and Entropy weights were then combined to form compromised weights – which, using technique for order preference by similarity to the ideal solution (TOPSIS) methodology, were translated into preferential rankings of suppliers. Findings – Senior managers were found to rank traditional criteria more highly than environmental alternatives – the implication being that for the company, concerned, it may take some time before environmental awareness is fully assimilated into GSCM practice. Originality/value – The paper moves us a significant step closer to the application more widely, of innovative AHP-Entropy/TOPSIS methodology to real-world SCM problems.

The classification of supplier selection criteria with respect to lean or agile manufacturing strategies

2017 ◽  
Vol 28 (2) ◽  
pp. 232-249 ◽  
Author(s):  
Mohamed El Mokadem
Keyword(s):  
Supplier Selection ◽  
Selection Criteria ◽  
Small Sample Size ◽  
Principal Component ◽  
Agile Manufacturing ◽  
Small Sample ◽  
Underlying Structure ◽  
Principal Component Factor Analysis ◽  
Content Type

Purpose The purpose of this paper is to investigate how manufacturing strategies could affect the supplier selection criteria used by business firms. Design/methodology/approach Survey strategy was used to empirically understand the research argument. First, principal component factor analysis was employed to validate the underlying structure of the supplier selection criteria. Then, simple regression analysis was employed to test the research hypotheses. Findings Organizations pursuing lean strategies will emphasize factors that improve their efficiency when selecting their suppliers, while organizations pursuing agile strategies will assert factors that improve their ability to respond to customer unique requirements when selecting their suppliers. Research limitations/implications This study provides new insight for researchers to understand the effect of manufacturing strategies on the classification of supplier selection criteria. However, the small sample size might limit the ability to generalize research findings. Further research is required to confirm the findings using a wider sample. Practical implications This research provides practitioners with useful insights into how to select their suppliers based on their manufacturing strategies. Originality/value This paper classifies supplier selection criteria into three distinct groups: lean, agile, and common capabilities. Lean capability refers to the list of criteria that are highly relevant in selecting suppliers for lean implementers. Agile capability refers to the list of criteria that are highly relevant in selecting suppliers for agile implementers. Finally, common capability refers to the list of criteria that have comparable relevance in selecting suppliers for both lean and agile implementers.

An inquiry into the supplier selection decision from the business-to-consumer (B2C) perspective

2018 ◽  
Vol 33 (8) ◽  
pp. 1221-1230 ◽  
Author(s):  
Wesley S. Boyce ◽  
Haim Mano
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Consumer Preferences ◽  
Management Strategies ◽  
Content Type ◽  
Additional Detail ◽  
B2b Relationships ◽  
Selection Decision ◽  
Business To Consumer

Purpose The purpose of this paper is to provide insights into what selection criteria consumers find critical when making the supplier selection decision. Much research exists on the business-to-business (B2B) perspective, so this research seeks to investigate the business-to-consumer (B2C) viewpoint. Design/methodology/approach A survey is used to identify the areas that consumers find to be important when seeking suppliers. Factor analysis is used to identify selection criteria that are important to consumers. Findings The results suggest that consumers value several factors quite highly, including delivery, price and quality. Service, flexibility and relationship are also rated relatively high, while consumer concern with technology and the environment seemed to be lower. Research limitations/implications This study is limited to a group of consumers represented by university students. Additional research methods may provide additional detail to supplement these results. Practical implications The consistency the authors found between firm and consumer preferences should make it a relatively simple process for firms to consider the desires of customers when dealing with their own B2B relationships. Originality/value The B2C perspective on the supplier selection decision has seen limited research coverage. The B2C collaboration perspective considers the contributions consumers can make in supply chain decisions, which may lead to new supply chain management strategies.

Supplier selection criteria in the Greek hotel food and beverage divisions

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Konstantinos Vasilakakis ◽  
Despoina Sdrali
Keyword(s):  
Factor Analysis ◽  
Supply Chain ◽  
Exploratory Factor Analysis ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Hotel Industry ◽  
Content Type ◽  
Factors Affecting ◽  
Food And Beverage ◽  
Purchasing Managers

PurposeThe purpose of this study is to investigate the factors affecting supplier selection in food and beverage divisions in the Greek hotel industry. This research aimed to (1) examine the factors affecting supplier selection in food and beverage divisions of the Greek hotel industry, as these were perceived by the Greek purchasing managers themselves; (2) investigate the underlying factors when changing a supplier.Design/methodology/approachA survey was conducted using a closed-ended type questionnaire. Data collection met the following three criteria: hotels with a fully operational food and beverage division could participate in the research, the research population comprised all the hotels located in 13 regions of Greece, the sample represented over 10% of the total hotels in each region. Finally, 653 valid questionnaires were collected.FindingsExploratory factor analysis showed that six broad sets of factors affect supplier selection in the food and beverage divisions: those related to raw materials, financing, environment, services, origin-nutrients and people. Regarding the factors considered in changing a supplier, three factors were found: service and product quality, economic policy change, food quality and safety management systems.Research limitations/implicationsGreek hotel managers could use the findings of the study to effectively create a supply chain management strategy that will lead to improved firm performance. Understanding the importance of the selection criteria for the supply chain performance and the need to build strong relationships with stakeholders, suppliers could also create a proper supply chain.Originality/valueThe study adds to the knowledge regarding the perspectives of the Greek purchasing managers in food and beverage divisions in hotel industry and the body of much-needed research. Using exploratory factor analysis, a sort of grouping of the variables seems beneficial for simplifying how to present and understand the factors affecting supplier selection in food and beverage divisions within the Greek context.

Investigating interdependencies of sustainable supplier selection criteria: an appraisal using ISM

2020 ◽  
Vol 13 (2) ◽  
pp. 195-210 ◽  
Author(s):  
Avanish Singh Chauhan ◽  
Gaurav Kumar Badhotiya ◽  
Gunjan Soni ◽  
Prem Kumari
Keyword(s):  
Supplier Selection ◽  
Selection Criteria ◽  
Local Community ◽  
Pollution Prevention ◽  
Content Type ◽  
The Past ◽  
Micmac Analysis ◽  
Sustainable Supplier Selection ◽  
Social Environmental ◽  
Practical Implications

Purpose Because of the increased global competition and the need for environment consciousness, organisations have started focusing on incorporating sustainability dimensions into suppler selection criteria. In the past decade, sustainable supplier selection has received much attention from researchers as well as industry practitioners. The purpose of this paper is to identify various sustainable supplier selection criteria (SSSC) and underlying interdependencies among prominent selection criteria to develop a framework for sustainability dimensions. Design/methodology/approach The sustainable criteria for supplier selection were established through comprehensive literature review. An interpretive structural modelling (ISM) approach is used to investigate the interrelationships among these criteria. Findings A total of 21 SSSC under 3 dimensions (social, environmental and economic) are established. Ten criteria related to quality, capability, flexibility, waste management, pollution prevention, local community, employment practice, labour, etc. are exhibiting strong driving as well as dependence power, as demonstrated through ISM and matriced’ impacts croises-multiplication applique’ and classement (MICMAC) analysis. The findings show that delivery/service, eco design and rights of stakeholders are the “key” criteria having a high-driving and low-dependence power. These criteria require high attention from managers, while other criteria having low-driving and high-dependence power require secondary actions. Research limitations/implications The inter-relations for the development of ISM model and MICMAC analysis were obtained through the opinion of industry experts and academicians, which may tend to be subjectively biased. Further exploration is proposed to statistically validate the developed interdependency model. Practical implications This paper might act as a reference for the supplier development managers of organisations by providing an appraisal of various SSSC based on their interdependencies. Originality/value This study contributes to the knowledge base by proposing a framework of the interrelationships of the SSSC and also provides an additional perspective for managing these criteria based on ISM.

An agent-based supplier selection framework

2015 ◽  
Vol 8 (2/3) ◽  
pp. 180-205 ◽  
Author(s):  
Alireza Jahani ◽  
Masrah Azrifah Azmi Murad ◽  
Md. Nasir bin Sulaiman ◽  
Mohd. Hasan Selamat
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Information Overload ◽  
Case Based Reasoning ◽  
Multi Agent Systems ◽  
Content Type ◽  
Agent Based ◽  
Common Framework ◽  
Multi Agent ◽  
Case Based

Purpose – The purpose of this paper is to propose an approach that integrates three complementary perspectives, multi-agent systems, fuzzy logic and case-based reasoning. Unsatisfied customers, information overload and high uncertainty are the main challenges that are faced by today’s supply chains. In addition, a few existing agent-based approaches are tied to real-world supply chain functions like supplier selection. These approaches are static and do not adequately take the qualitative and quantitative factors into consideration. Therefore, an agent-based framework is needed to address these issues. Design/methodology/approach – The proposed approach integrates three complementary perspectives, multi-agent systems, fuzzy logic and case-based reasoning, as a common framework. These perspectives were rarely used together as a common framework in previous studies. Furthermore, an exploratory case study in an office furniture company is undertaken to illustrate the value of the framework. Findings – The proposed agent-based framework evaluates supply offers based on customers’ preferences, recommends alternative products in the case of stock-out and provides a collaborative environment among agents who represent different supply chain entities. The proposed fuzzy case-based reasoning (F-CBR) approach reduces the information overload by organizing them into the relevant cases that causes less overall search between cases. In addition, its fuzzy aspect addresses the high uncertainty of supply chains, especially when there are different customers’ orders with different preferences. Research limitations/implications – The present study does not include the functions of inventory management and negotiation between agents. Furthermore, only the case description and case retrieval phases of the case-based reasoning approach are investigated, and the remaining phases like case retaining, case reusing and case revising are not included in the scope of this paper. Originality/value – This framework balances the interests of different supply chain structural elements where each of them is represented by a specific agent for better collaboration, decision-making and problem-solving in a multi-agent environment. In addition, the supplier selection and order gathering mechanisms are developed based on customers’ orders.

A multi-objective supplier selection model for green supply chain network under uncertainty

2018 ◽  
Vol 13 (3) ◽  
pp. 605-625 ◽  
Author(s):  
Mohammad Khalilzadeh ◽  
Hadis Derikvand
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Objective Function Value ◽  
Selection Problem ◽  
Green Supply Chain ◽  
Content Type ◽  
Multi Objective ◽  
Proposed Model ◽  
Objective Model ◽  
Supplier Selection Problem

Purpose Globalization of markets and pace of technological change have caused the growing importance of paying attention to supplier selection problem. Therefore, this study aims to choose the best suppliers by providing a mathematical model for the supplier selection problem considering the green factors and stochastic parameters. This paper aims to propose a multi-objective model to identify optimal suppliers for a green supply chain network under uncertainty. Design/methodology/approach The objective of this model is to select suppliers considering total cost, total quality parts and total greenhouse gas emissions. Also, uncertainty is tackled by stochastic programming, and the multi-objective model is solved as a single-objective model by the LP-metric method. Findings Twelve numerical examples are provided, and a sensitivity analysis is conducted to demonstrate the effectiveness of the developed mathematical model. Results indicate that with increasing market numbers and final product numbers, the total objective function value and run time increase. In case that decision-makers are willing to deal with uncertainty with higher reliability, they should consider whole environmental conditions as input parameters. Therefore, when the number of scenarios increases, the total objective function value increases. Besides, the trade-off between cost function and other objective functions is studied. Also, the benefit of the stochastic programming approach is proved. To show the applicability of the proposed model, different modes are defined and compared with the proposed model, and the results demonstrate that the increasing use of recyclable parts and application of the recycling strategy yield more economic savings and less costs. Originality/value This paper aims to present a more comprehensive model based on real-world conditions for the supplier selection problem in green supply chain under uncertainty. In addition to economic issue, environmental issue is considered from different aspects such as selecting the environment-friendly suppliers, purchasing from them and taking the probability of defective finished products and goods from suppliers into account.

scholarly journals Mathematical Analysis of Supply Chain Optimization focusing on Artificial Neural Network: A case study in Apparel Manufacturing Organization

2022 ◽  
Author(s):  
Shibbir Ahmad ◽  
Mohammad Kamruzzaman
Keyword(s):  
Supply Chain ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Manufacturing Industry ◽  
Supply Chain Optimization ◽  
Apparel Manufacturing ◽  
Manufacturing Organizations ◽  
Manufacturing Organization ◽  
The Right

Abstract In this study, implemented artificial nueral network (Ann) in apparel manufacturing organizations to optimize the supply chain converging on right supplier selection by analyzing their performance criteria.Moreover, data collected from three diffrents factory to analyze the efficiney and profit -loss status of that units. Furthermore, analyze the supplier selection criteria of three suppliers in order to select the right supplier at the real time in apparel manufacturing industry . This study shows that it can be saved 20 % of the total cost.

Expanding horizons and expatriate adjustment

2018 ◽  
Vol 25 (3) ◽  
pp. 401-424 ◽  
Author(s):  
Rizwan Tahir
Keyword(s):  
Qualitative Study ◽  
United Arab Emirates ◽  
Host Country ◽  
Selection Criteria ◽  
Small Sample ◽  
Social Orientation ◽  
Research Attention ◽  
Content Type ◽  
Expatriate Managers ◽  
The Right

Purpose Expatriate management is a popular theme in the field of international human resource management in light of the fact that expatriates play a crucial role in a MNC’s global operations. The purpose of this paper is to explore how MNCs select, train, deploy and support expatriate managers during and after their international assignment in the United Arab Emirates (UAE). Design/methodology/approach This qualitative study is based on in-depth interviews with 22 Western expatriate managers who are presently based in the UAE. However, in order the ensure a diverse sample among the participants with regards to their age, professional experience, gender and nationality, purposeful sampling was utilized while selecting the participants. Findings The results of the present study cast light on many shortcomings of the overall expatriation process as they are implemented by MNCs in the UAE. Accordingly, there is a pressing need for MNCs in the UAE to develop strategic expatriation processes, involving the following critical factors: the selection of the right person for the right job; specific and relevant pre-departure and post-arrival cross-cultural training (CCT); practical support for the expatriate employees and their trailing spouses in the host country; and lastly, a clear repatriation strategy to mark a successful conclusion of foreign assignments in the UAE. Research limitations/implications It is acknowledged that the results of this purely qualitative study, based on a relatively small sample size, cannot claim to represent the management theories, practices and realities of all the Western MNCs in the UAE. Moreover, these findings narrate the views and perceptions of this particular cohort of expatriate executives with relation to their selection, pre-departure CCT, adjustment in the UAE and the support and repatriation policies utilized by their companies for doing business in the UAE. Practical implications This study points to the fact that technical skills are mostly considered to be the predominant selection criteria for the expatriate selections in the MNCs. Other abilities, such as language skills and relational and perceptual adjustability are considered to be less important and do not feature overtly in the selection criteria for expatriate positions. The results demonstrate that distinctive features of adjustability, which include expatriates’ willingness to communicate, their social orientation, dynamic anxiety resistance and openness ability are all critical to the adjustment in the host country and should be given more emphasis. Originality/value Regardless of the presence of numerous MNCs in the UAE, it is indeed surprising to see that the topic of the expatriation management process in MNCs in the UAE has received little research attention. The objective of this study is to address this deficiency. Additionally, it is hoped that these findings may also be valuable to MNCs and consultants who are preparing expatriates for international assignments, especially in the Middle East and in particular in the UAE.

Organisational culture, leadership behaviour and job satisfaction in the Vietnam context

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Quan H.N. Tran
Keyword(s):  
Job Satisfaction ◽  
Leadership Style ◽  
Linear Regression Analysis ◽  
Organisational Culture ◽  
Small Sample ◽  
Content Type ◽  
Leadership Behaviour ◽  
Working People ◽  
Research Findings ◽  
Market Cultures

Purpose The purpose of this paper is to challenge the influence of organisational culture types on leadership behaviour and job satisfaction. The theory of culture was divided into four characteristics, namely, clan, hierarchy, adhocracy and market. Design/methodology/approach A purposive questionnaire was adapted to collect surveys from 294 working people in several sector organisations in Vietnam. The questionnaire included two main parts. The first part comprising demographic questions. The second part included three constituted scales to evaluate organisational culture types, leadership behaviour and job satisfaction. Correlation and linear regression analysis were adapted to use to challenge connections among variables. Findings Hierarchy culture negatively connected to relationship-oriented leadership behaviour. Adhocracy culture positively affected job satisfaction. Clan and market cultures insignificantly predicted leadership style and job satisfaction. Research limitations/implications The research is structured in 294 working people in various Vietnamese sector organisations. This small sample is unlikely to represent the popularity of the findings. Further research should collect samples in more organisations and industries in Vietnam to improve the efficiency of the results. The research findings may support leaders and superiors to choose a proper organisational culture that will reduce employee dissatisfaction. Originality/value The research is conducive to the studies on organisational culture, especially the association between leadership behaviour and job satisfaction in Vietnamese sector organisations

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