A collective organizational learning model for organizational development

2019 ◽  
Vol 40 (1) ◽  
pp. 107-123 ◽  
Author(s):  
Kung Wong Lau ◽  
Pui Yuen Lee ◽  
Yan Yi Chung

Purpose Organizational learning is traditionally structured with conventional in-house learning models aiming to equip employees with practical skills for operational needs. In contrast, contemporary goals emphasize unstructured organizational learning provided with learning environments to facilitate employees’ formal and informal knowledge creation. Therefore, the conventional organizational learning models are facing tremendous challenges, and it is crucial to change the traditional modes of practice into a new approach of collective learning and knowledge transfer. As well, the emergence of innovative business environments and tacit knowledge-based society urges a new form of organizational learning model to cope with employees’ learning, knowledge transfer and even knowledge management. The paper aims to discuss these issues. Design/methodology/approach In this study, the authors’ team applied a typological review for systematically analyzing current organizational learning models aiming to modify and create a new collective model. Findings The new model covers the strengths of existing approaches from which the fundamental 3Ps (i.e. principles, purposes and processes of organizational learning) concept is derived from incorporating a development perspective of organizational trajectories and technological innovations. Originality/value The authors envisage that the new model can facilitate organizations to assess and adapt their organizational learning needs and orientations by applying this organic and dynamic model which emphasizes assessment in relation to the competitive environment, technological trends and organizational growth.

2019 ◽  
Vol 26 (4) ◽  
pp. 337-351 ◽  
Author(s):  
Jacob Brix

PurposeThe purpose of the study is to investigate how the processes of exploration and exploitation have developed in parallel in the literature of organizational ambidexterity and organizational learning, since James March published his seminal paper in 1991. The goal of the paper is to provide a synthesis of exploration and exploitation based on the two areas of literature.Design/methodology/approachThe study is conceptual and no empirical data have been used.FindingsThe study advances current understanding of exploration and exploitation by building a new model for organizational ambidexterity that takes into account multiple levels of learning, perspectives from absorptive capacity and inter-organizational learning.Originality/valueThe study’s novelty lies in the creation and discussion of a synthesis of exploration and exploitation stemming from organizational ambidexterity and organizational learning.


2015 ◽  
Vol 5 (1) ◽  
pp. 17-37 ◽  
Author(s):  
Britta Boyd ◽  
Susanne Royer ◽  
Rong Pei ◽  
Xiaolei Zhang

Purpose – Knowledge often is the fundament for strategic competitive advantage. Thus, it is highly relevant to understand better how knowledge is transferred from one generation to the next in family businesses. The purpose of this paper is to link the competitive advantage realisation in family businesses to the success of transferring strategically valuable knowledge in different business environments to the next generation. Design/methodology/approach – Building on the contingency model of family business succession (Royer et al., 2008) knowledge transfer in family businesses from different cultures is investigated in this paper. From a resource-oriented and transaction cost inspired perspective two family businesses with a similar industry background from China and Europe are compared regarding knowledge transfer in the context of family firm succession taking into account the respective transaction atmosphere. Findings – Different successions for two long-lived family firms are illustrated in a systematic fashion: based on the theoretical elements suggested both cases are described to get insights into the usefulness of the theoretical reasoning developed. On the basis of these, the cases are compared with each other and conclusions for both cases are drawn. Implications for theory and practice as well as avenues for future research are sketched. Originality/value – The focus of the current study is to gain more insight into long-lived family businesses by comparing two cases over a period of more than 200 years with regard to strategically relevant resources as well as the underlying transaction atmospheres. Implications for family firms depending on the resource types and transaction atmosphere are discussed.


2018 ◽  
Vol 31 (6) ◽  
pp. 587-599 ◽  
Author(s):  
Robert William Smith ◽  
Elaina Orlando ◽  
Whitney Berta

Purpose The purpose of this paper is to examine how the design and implementation of learning models for performance management can foster continuous learning and quality improvement within a publicly funded, multi-site community hospital organization. Design/methodology/approach Niagara Health’s patient flow performance management system, a learning model, was studied over a 20-month period. A descriptive case study design guided the analysis of qualitative observational data and its synthesis with organizational learning theory literature. Emerging from this analysis were four propositions to inform the implementation of learning models and future research. Findings This performance management system was observed to enable: ongoing performance-related knowledge exchange by creating opportunities for routine social interaction; collective recognition and understanding of practice and performance patterns; relationship building, learning for improvement, and “higher order” learning through dialogue facilitated using humble inquiry; and, alignment of quality improvement efforts to organizational strategic objectives through a multi-level feedback/feed-forward communication structure. Research limitations/implications The single organization and descriptive study design may limit the generalizability of the findings and introduce confirmation bias. Future research should more comprehensively evaluate the impact of learning models on organizational learning processes and performance outcomes. Practical implications This study offers novel insight which may inform the design and implementation of learning models for performance management within and beyond the study site. Originality/value Few studies have examined the mechanics of performance management systems in relation to organizational learning theory and research. Broader adoption of learning models may be key to the development of continuously learning and improving health systems.


Author(s):  
Suci Rahayu ◽  
Sariyatun Sariyatun ◽  
Leo Agung

This study describes the role of the use of learning models which applied to students through historical materials of the Great Mosque Nur Sulaiman in Banyumas toward students' learning outcomes. Using qualitative description research here,the researchers described what learning needs to be met by teacher in achieving the maximum learning process. In addition, the use of learning models which applied in the classroom, especially related to the historical material of the Great Mosque of Nur Sulaiman, it was able to be used to foster students' tolerance attitude. In the process of learning, the teacher described the history of the Great Mosque Nur Sulaiman, which in this case, it was also part of local history that exist in Banyumas. Therefore, from this description, which associated with the learning model, it gave students an understanding about the importance of local history in the process of improving students' tolerance attitude.


2020 ◽  
Vol 27 (2) ◽  
pp. 85-99 ◽  
Author(s):  
Anna-Lena Rose ◽  
Jay Dee ◽  
Liudvika Leisyte

Purpose While projects can generate highly relevant knowledge to inform operations and improve performance, organizations face the difficulty of retaining knowledge once a project ceases to exist. This study aims to examine how project work can lead to organizational learning and, in particular, how knowledge transfer and social learning practices shape project-to-organization learning in a setting where projects complement a traditional functional form of organization. Design/methodology/approach This case study examined a project for inclusive teacher training at a German university. Data were collected and analyzed following an ethnographic approach, including participatory observation, a focus group discussion and 14 interviews with project participants. Findings The findings support the idea that much of the learning that occurs within projects is tacit. In this study, tacit knowledge from the project was shared with the organization through social learning practices. These social learning practices had a larger impact on project-to-organization learning than knowledge transfer practices such as codification. Additionally, the findings suggest that when knowledge transfer and social learning practices are in conflict, project-to-organization learning will likely suffer. Originality/value This study contributes to existing literature by examining the relative importance of technical and social dimensions of project-to-organization learning and by focusing on universities as an example of organizations where projects operate alongside a traditional functional form. Practical implications suggest that to facilitate project-to-organization learning, universities may need to enact a combination of new practices, some designed to codify and transfer knowledge and others created to generate new interpretations and build common knowledge across organizational boundaries.


Author(s):  
Scott A. Snell ◽  
Shad S. Morris

Purpose – The knowledge that is embedded within people, relationships, and organizational routines present key, but varied, sources of capabilities needed to compete. The value of this knowledge depends on the investment costs and benefits that come as employees draw on and utilize these different forms of knowledge to respond to global challenges. But something as intangible as knowledge can be a major source of misunderstanding and mismanagement. The purpose of this paper is to develop a framework that explores the underlying path of how knowledge assets might be configured to overcome misunderstanding and mismanagement. Design/methodology/approach – The authors develop a framework to help scholars and organizations understand how to manage their different knowledge assets to ensure continual organizational effectiveness. To do this, the authors juxtapose three classes of knowledge assets – human capital, social capital, and organizational capital – against three types of learning – knowledge generation, transfer, and application. Findings – The framework the authors develop provides both theoretical and practical insight into how organizations can manage their knowledge assets to overcome learning challenges. Practical implications – The framework helps understand how organizations might align learning with their strategic challenges. It is useful in helping organizations develop a better understanding of the costs and benefits of different knowledge-management interventions according to the nature of the task and the learning needs of their organizations. When firms are confronted with challenges that present a great deal of uncertainty and they are in need of knowledge generation, transfer, and/or application, the framework could help them to identify which assets to invest in as well as the potential benefits of the investments. Originality/value – This paper is unique in that it provides a framework linking knowledge assets with organizational learning in a way that has not been done before. It also outlines specific human resource approaches to managing these different configurations.


2014 ◽  
Vol 35 (2) ◽  
pp. 137-151 ◽  
Author(s):  
Eugene Z. Geh

Purpose – The purpose of this paper is to introduce and define the concepts of “energy” and “feel” into understanding organizational spiritual leadership. It does so through the following. First, it offers a view of workplace spirituality by defining the role of organizational spiritual leadership. Second, it introduces the metaphors of “made” as well as “found” organizational worlds, reflecting a constructivist and positivist perspective, respectively, and highlight their relevance to organizational spirituality. Third, it adapts David Kolb's experiential learning model to articulate an experiential learning model for navigating feel in both “made” and “found” worlds. Finally, it derives implications for leadership and organizational development research and practice in the context of workplace spirituality moving forward. Design/methodology/approach – This is a conceptual paper. It explores the ideas of “feel,” “energy,” and “inspiration” in the context of organizational spirituality. It also articulates an experiential learning model for navigating feel by taking into considering the constructivist and positivistic ontological perspectives embodied in the metaphors “made” and “found.” Research limitations/implications – This conceptual paper invites a re-consideration of commonly understood concepts such as motivation, and performance in the context of organizational spirituality. Practical implications – This paper includes telling implications for leaders seeking to understand the increasingly important concept of workplace spirituality. It invites them to seek to better understand why and how organizational spirituality matters to themselves and the people they lead. It prompts them to reconsider the value of important organizational constructs and their continued relevance in a rapidly changing workplace. Originality/value – To the best of the author's knowledge, this paper introduces an original conceptual experiential learning model for navigating “feel” in both “made” and “found” organizational worlds in the study of organizational spirituality.


2014 ◽  
Vol 3 (2) ◽  
pp. 101-117 ◽  
Author(s):  
Sofie Pilemalm ◽  
Dennis Andersson ◽  
Kayvan Yousefi Mojir

Purpose – The purpose of this paper is to explore the re-development process of the Swedish Rescue Services Incident Reporting System from an organizational learning perspective with the purpose to suggest what is needed to enable long-term learning from rescue operations. Design/methodology/approach – The study is carried out as a case study relying on interviews, participant observation and workshop methods. The study case is the Swedish Incident Reporting System. Findings – The objectives expressed by the central agency leading the studied process aimed at implementing double-loop learning objectives by revising the incident reports and to improve future operations accordingly. In practice this objective was lost along the way, with the agency focussing on cosmetic changes to the report such as terminology, attributes and labels. Meanwhile the local rescue services expressed different and concrete needs, requiring new system functionality, case/experience based learning, process improvements and organizational development. A number of suggestions of such measures are provided by the study, to be used by rescue services and other response organizations. Originality/value – The case stands out because the re-development process is driven by one stakeholder, with the ambition to include multiple stakeholders’ needs. The study should be of specific interest to fire rescue services world-wide. However, considering that many tasks, learning and evaluation aspects of rescue operations are similar regardless of type of first responder involved (e.g. in firefighting, traffic accidents, and cardiac arrests), the results are also of interest to emergency management in general.


2018 ◽  
Vol 7 (4.33) ◽  
pp. 526
Author(s):  
Seninil . ◽  
Mochamad Bruri Triyono ◽  
Asnul Dahar Minghat ◽  
Herman Dwi Surjono ◽  
Siti Salina Mustakim

E-learning has been to be a very popular choice in the 21st century education world. E-learning able to meet a variety of learning needs tailored to each level of education. E-learning makes it easy for a teacher to give lessons to students without being bound by space and time anymore. Students can receive subject matter anywhere and anytime while at home, at school, and at work. Students can take advantage of discussion forums to discuss remotely through the use of collaborative learning tools available in e-learning. The goal to be achieved is to know the e-learning model for vocational education, namely vocational high school (SMK). In particular, this paper reviews the technical literature on the concept of e-learning, e-learning models, and the development of e-learning models in the context of TVE. Regarding e-learning studies, journal articles, opinion papers, conceptual papers, etc. are analyzed for content related to the e-learning model on TVE. It was concluded that the use of e-learning in vocational education such as Vocational High Schools was needed to assist teachers in improving the learning process. E-learning needs for vocational high schools as an effective learning media adapted to the vocational characteristics of each school. 


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Moritz Ansmann ◽  
Markus Seyfried

Purpose Quality management has become an integral part of management reforms in public sector organizations. Drawing on a new institutionalist perspective, this study aims to investigate the relation of management reforms and organizational performance in the context of higher education. Design/methodology/approach The authors analyse the interaction between isomorphic conformity in quality management adoption, organizational learning and quality improvement and, in so doing, address the central theoretical question of what effects isomorphic conformity has on organizational performance. Empirically, the study draws on survey data from quality managers at public higher education institutions in Germany. Methodically, it applies confirmatory factor analysis and structural equation modelling. Findings The results suggest that mimetic isomorphism is surprisingly compatible with processes of organizational learning, and thus, does not inevitably compromise organizational development. Originality/value By presenting these findings, the authors contribute to the controversial theoretical debate concerning the effects of isomorphism and to the ongoing discussion regarding the organizational impact of quality management in higher education.


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