scholarly journals Making journals accessible front & back: examining open journal systems at CSU Northridge

2015 ◽  
Vol 31 (1) ◽  
pp. 35-50 ◽  
Author(s):  
Laurie Borchard ◽  
Michael Biondo ◽  
Stephen Kutay ◽  
David Morck ◽  
Andrew Philip Weiss

Purpose – This study aims to examine Public Knowledge Project (PKP) Open Journal Systems (OJS) for its overall web accessibility and compliance with the Federal Electronic and Information Technology Accessibility and Compliance Act, also known as Section 508. Design/methodology/approach – Twenty-one individual web pages in the CSUN test instance of PKP’s OJS version 2.4.0 used in three back-end journal development user roles were examined using three web-accessibility tools (WAVE, Fangs, Functional Accessibility Evaluator). Errors in accessibility were then logged and mapped to specific Web Content Accessibility Guidelines (WCAG) criteria. Findings – In all, 202 accessibility errors were reported across the 21 OJS pages selected for testing. Because of this, the OJS cannot be efficiently utilized by assistive technologies and therefore does not pass the minimal level of acceptability as described in the WCAG 2.0. However, the authors found that the types of errors reported in this study could be simply and effectively remedied. Research limitations/implications – Further studies will need to corroborate, on a larger scale, the problems of accessibility found in the specific pages. Only three user roles were examined; other roles will need to be analyzed for their own problems with accessibility. Finally, although specific errors were noted, most can be easily fixed. Practical implications – There is an important need for accessible software design. In the case of CSUN, one of the campus partners will be better served by improving the web accessibility of the authors’ online open access journals. Originality/value – Although many studies and analyses of Section 508 compliance of front-facing web resources have been conducted, very few appear to address the back-end of such tools. This is the first to examine what problems in accessibility journal users with disabilities might encounter as OJS system administrators, journal managers or journal editors.

First Monday ◽  
2015 ◽  
Author(s):  
David Kreps ◽  
Mhorag Goff

The focus of much academic work on Web accessibility has been concerned with the lack of implementation of the Web Content Accessibility Guidelines. There seems, as yet, however, to have been little critical reflection on the Guidelines themselves — save perhaps some awareness of the heterogeneous nature of the Web, and the difficulties facing Web developers trying to ensure their work displays true to their intentions across a wide range of different browsers and devices, making use of continually evolving and contested code. Yet, as this paper highlights, the long drawn out process by which version 2.0 of the WCAG came into being hides many skeletons, including aspects of the process of developing standards that bear closer scrutiny, and reveal much when viewed through Latourian eyes. The findings of this paper suggest that the WCAG2.0 are almost irrelevant today — to the detriment of those for whom they were made — and that the process of creating them was at fault.


2014 ◽  
Vol 27 (2) ◽  
pp. 208-228 ◽  
Author(s):  
Faouzi Kamoun ◽  
Mohamed Basel Almourad

Purpose – The purpose of this paper is to examine the extent to which accessibility is taken into account in the assessment and ranking of e-government web sites through the lens of a specific study related to Dubai e-government. Design/methodology/approach – The paper considers a case study related to Dubai e-government and it evaluates the accessibility of each of the 21 Dubai e-government web sites, based on the Web Content Accessibility Guidelines (WCAG) 2.0 and using an automated accessibility testing tool. A bivariate correlation analysis is performed to assess the correlation between web site ranking and accessibility score. Findings – The research reveals that contrary to common intuition and some earlier studies, there is a weak correlation between e-government web site ranking score and web site accessibility. Research limitations/implications – The paper uses an accessibility metric that is a proxy indicator of web accessibility and is not a real assessment of accessibility as experienced by a person with disability. Practical implications – When re-examined through the lens of Rawls's moral theory, this research suggests that accessibility should be given a higher priority in the general evaluation and ranking of e-government web sites. Social implications – The paper promotes universal accessibility to e-government information and services. Originality/value – The paper uses ethical arguments to highlight the need to comprehensively consider accessibility as a major criterion in the assessment and ranking of e-government web sites.


Information ◽  
2020 ◽  
Vol 11 (1) ◽  
pp. 40 ◽  
Author(s):  
Abdullah Alsaeedi

With the growth of e-services in the past two decades, the concept of web accessibility has been given attention to ensure that every individual can benefit from these services without any barriers. Web accessibility is considered one of the main factors that should be taken into consideration while developing webpages. Web Content Accessibility Guidelines 2.0 (WCAG 2.0) have been developed to guide web developers to ensure that web contents are accessible for all users, especially disabled users. Many automatic tools have been developed to check the compliance of websites with accessibility guidelines such as WCAG 2.0 and to help web developers and content creators with designing webpages without barriers for disabled people. Despite the popularity of accessibility evaluation tools in practice, there is no systematic way to compare the performance of web accessibility evaluators. This paper first presents two novel frameworks. The first one is proposed to compare the performance of web accessibility evaluation tools in detecting web accessibility issues based on WCAG 2.0. The second framework is utilized to evaluate webpages in meeting these guidelines. Six homepages of Saudi universities were chosen as case studies to substantiate the concept of the proposed frameworks. Furthermore, two popular web accessibility evaluators, Wave and SiteImprove, are selected to compare their performance. The outcomes of studies conducted using the first proposed framework showed that SiteImprove outperformed WAVE. According to the outcomes of the studies conducted, we can conclude that web administrators would benefit from the first framework in selecting an appropriate tool based on its performance to evaluate their websites based on accessibility criteria and guidelines. Moreover, the findings of the studies conducted using the second proposed framework showed that the homepage of Taibah University is more accessible than the homepages of other Saudi universities. Based on the findings of this study, the second framework can be used by web administrators and developers to measure the accessibility of their websites. This paper also discusses the most common accessibility issues reported by WAVE and SiteImprove.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ranjit Singh ◽  
Abid Ismail ◽  
Sibi PS ◽  
Dipendra Singh

PurposeThe purpose of this paper is to analyse the US states and territories’ official tourism information websites based on the Web Content Accessibility Guideline (WCAG) and Section 508 guidelines to identify the compliance of websites towards disabilities policies and their behaviour pattern.Design/methodology/approachThe official tourism websites of 57 states and territories were analysed through the TAW tool for WCAG 2.0 and AChecker for Section 508. Cluster analysis was used to produce a group of websites underlying the accessibility issues obtained from the online tool to understand the common pattern of behaviour.FindingsThe result revealed that websites have serious and significant accessibility issues underlying the prescribed guidelines that would interfere with the use of the website by disabled people. The main issues that make the website least accessible focussed on the following guideline of WCAG 2.0: compatible, navigable, text alternative, distinguishable and adaptable.Research limitations/implicationsThe empirical results provide the US states and territories’ tourism authority to better understand web accessibility in their websites and its impact on disabled people.Originality/valueAs the web plays an important role in individual lives, this study highlights the accessibility issues which need immediately focussed and technically planned actions from the respective states and territories to ensure that designed web content should communicate effectively and universally.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lola García-Santiago ◽  
María-Dolores Olvera-Lobo

PurposeThis paper presents an exploratory study on the accessibility of Spanish World Heritage website home pages in the Spanish language.Design/methodology/approachThe study sample comprised 78 home pages from the institutional websites of the 47 cultural, natural and mixed assets considered as World Cultural Heritage by The United Nations Educational, Scientific and Cultural Organization (Unesco). These home pages have been analysed using online accessibility validator tools, following the Web Content Accessibility Guidelines (WCAG) 2.0 recommendation for the different levels of priority. The compiled data were employed in a quantitative study on adherence to WCAG guidelines. Furthermore, the types of errors made using the perspective of accessibility and usability were identified, and the application rate was calculated for these accessibility guidelines according to the type of entity managed by the websites and pages.FindingsThe results show that more than 25 percent of the cases analysed had ten accessibility errors or fewer. Moreover, it was only necessary to correct one or two types of errors in close to 40 percent of them. The paper draws the conclusion that, despite technological and legislative advances that make public entity websites accessible, there is still much to do before complete web accessibility and usability at AA and AAA level can be achieved.Practical implicationsIdentifying accessibility problems on institutional websites constitutes the first step towards creating web content that is easy to access and manage for users with disabilities. In this regard, this study contributes to improving web content according to objective guidelines such as those encouraged by the WCAG 2.0.Originality/valueThis article provides information on how accessibility and usability guidelines are implemented by institutional websites for Cultural Heritage deemed especially important. This is an issue with significant implications for users and for which, however, there is a lack of prior studies. As a result, the value and originality of this paper can be considered evident.


Author(s):  
Sven Schmutz ◽  
Andreas Sonderegger ◽  
Juergen Sauer

Objective: The present study examined whether implementing recommendations of Web accessibility guidelines would have different effects on nondisabled users than on users with visual impairments. Background: The predominant approach for making Web sites accessible for users with disabilities is to apply accessibility guidelines. However, it has been hardly examined whether this approach has side effects for nondisabled users. A comparison of the effects on both user groups would contribute to a better understanding of possible advantages and drawbacks of applying accessibility guidelines. Method: Participants from two matched samples, comprising 55 participants with visual impairments and 55 without impairments, took part in a synchronous remote testing of a Web site. Each participant was randomly assigned to one of three Web sites, which differed in the level of accessibility (very low, low, and high) according to recommendations of the well-established Web Content Accessibility Guidelines 2.0 (WCAG 2.0). Performance (i.e., task completion rate and task completion time) and a range of subjective variables (i.e., perceived usability, positive affect, negative affect, perceived aesthetics, perceived workload, and user experience) were measured. Results: Higher conformance to Web accessibility guidelines resulted in increased performance and more positive user ratings (e.g., perceived usability or aesthetics) for both user groups. There was no interaction between user group and accessibility level. Conclusion: Higher conformance to WCAG 2.0 may result in benefits for nondisabled users and users with visual impairments alike. Application: Practitioners may use the present findings as a basis for deciding on whether and how to implement accessibility best.


Author(s):  
Celeste Eusébio ◽  
Maria João Carneiro ◽  
Leonor Teixeira ◽  
Diana Lemos

This chapter examines the website accessibility of museums located in Portugal (N = 575), based on the web content accessibility guidelines (WCAG 2.0), and on the three type of conformance levels (A, AA, and AAA), using two web diagnostic tools: AccessMonitor and TAW (Test de Accessibilidad Web). The results show that the average accessibility of museum websites is 5.80 on a scale from 1 to 10. However, while according to AccessMonitor, there are 14 websites (2.43% of the total) with a level of accessibility of 10 (excellent web accessibility practices); there are also some websites with a global index lower than 3 (classified as bad practice). The results obtained through TAW show that an average of 58.43 problems were identified in each website analyzed. These results highlight that several improvements should be introduced in the websites of Portuguese museums in order to make information available to all people.


Author(s):  
Iyad Abu Doush

Nowadays the internet is an important medium for serving people. Using the internet can help people completing several tasks and accessing different types of information (e.g., reading news, finding location for places, buying and selling products online, and so on). Accessing the internet is not an easy task for people with motor disabilities. The main barriers come from two issues: difficulty or inability in using the mouse and difficulty or inability on typing on the keyboard. The web accessibility guidelines are a set of suggested techniques to be used by web developers when designing, implementing, and maintaining websites to make them easy to access by people with disabilities. This chapter presents the importance of applying web accessibility standards and guidelines when designing and developing web pages. These guidelines are obtained from Web Content Accessibility Guidelines 2.0 (WCAG), section 508, and other literature. The challenges and barriers encountered by people with motor disabilities when they use the web are presented. Then, different techniques that can be used by web developers to ensure the accessibility of websites for people with motor disabilities are introduced. At the end a discussion on evaluating and testing the website conformance to the web accessibility standards and guidelines is presented. Several evaluation techniques that can be used for web accessibility evaluation is introduced and explained to clarify the process of web accessibility testing.


2015 ◽  
pp. 1496-1524
Author(s):  
Iyad Abu Doush

Nowadays the internet is an important medium for serving people. Using the internet can help people completing several tasks and accessing different types of information (e.g., reading news, finding location for places, buying and selling products online, and so on). Accessing the internet is not an easy task for people with motor disabilities. The main barriers come from two issues: difficulty or inability in using the mouse and difficulty or inability on typing on the keyboard. The web accessibility guidelines are a set of suggested techniques to be used by web developers when designing, implementing, and maintaining websites to make them easy to access by people with disabilities. This chapter presents the importance of applying web accessibility standards and guidelines when designing and developing web pages. These guidelines are obtained from Web Content Accessibility Guidelines 2.0 (WCAG), section 508, and other literature. The challenges and barriers encountered by people with motor disabilities when they use the web are presented. Then, different techniques that can be used by web developers to ensure the accessibility of websites for people with motor disabilities are introduced. At the end a discussion on evaluating and testing the website conformance to the web accessibility standards and guidelines is presented. Several evaluation techniques that can be used for web accessibility evaluation is introduced and explained to clarify the process of web accessibility testing.


2011 ◽  
Vol 30 (1) ◽  
pp. 34 ◽  
Author(s):  
Camilla Fulton

With an abundance of library resources being served on the web, researchers are finding that disabled people oftentimes do not have the same level of access to materials as their nondisabled peers. This paper discusses web accessibility in the context of United States’ federal laws most referenced in web accessibility lawsuits. Additionally, it reveals which states have statutes that mirror federal web accessibility guidelines and to what extent. Interestingly, fewer than half of the states have adopted statutes addressing web accessibility, and fewer than half of these reference Section 508 of the Rehabilitation Act or Web Content Accessibility Guidelines (WCAG) 1.0. Regardless of sparse legislation surrounding web accessibility, librarians should consult the appropriate web accessibility resources to ensure that their specialized content reaches all.


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