Who creates value in a user innovation community? A case study of MyStarbucksIdea.com

2016 ◽  
Vol 40 (2) ◽  
pp. 170-186 ◽  
Author(s):  
Hanjun Lee ◽  
Yongmoo Suh

Purpose – Successful open innovation requires that many ideas be posted by a number of users and that the posted ideas be evaluated to find ideas of high quality. As such, successful open innovation community would have inherently information overload problem. The purpose of this paper is to mitigate the information problem by identifying potential idea launchers, so that they can pay attention to their ideas. Design/methodology/approach – This research chose MyStarbucksIdea.com as a target innovation community where users freely share their ideas and comments. We extracted basic features from idea, comment and user information and added further features obtained from sentiment analysis on ideas and comments. Those features are used to develop classification models to identify potential idea launchers, using data mining techniques such as artificial neural network, decision tree and Bayesian network. Findings – The results show that the number of ideas posted and the number of comments posted are the most significant among the features. And most of comment-related sentiment features found to be meaningful, while most of idea-related sentiment features are not in the prediction of idea launchers. In addition, this study show classification rules for the identification of potential idea launchers. Originality/value – This study dealt with information overload problem in an open innovation context. A large volume of textual customer contents from an innovation community were examined and classification models to mitigate the problem were proposed using sentiment analysis and data mining techniques. Experimental results show that the proposed classification models can help the firm identify potential idea launchers for its efficient business innovation.

2018 ◽  
Vol 118 (4) ◽  
pp. 683-699 ◽  
Author(s):  
Hanjun Lee ◽  
Keunho Choi ◽  
Donghee Yoo ◽  
Yongmoo Suh ◽  
Soowon Lee ◽  
...  

PurposeOpen innovation communities are a growing trend across diverse industries because they provide opportunities of collaborating with customers and exploiting their knowledge effectively. Although open innovation communities can be strategic assets that can help firms innovate, firms nonetheless face the challenge of information overload incurred due to the characteristic of the community. The purpose of this paper is to mitigate the problem of information overload in an open innovation environment.Design/methodology/approachThis study chose MyStarbucksIdea.com (MSI) as a target open innovation community in which customers share their ideas. The authors analyzed a large data set collected from MSI utilizing text mining techniques including TF-IDF and sentiment analysis, while considering both term and non-term features of the data set. Those features were used to develop classification models to calculate the adoption probability of each idea.FindingsThe results showed that term and non-term features play important roles in predicting the adoptability of ideas and the best classification accuracy was achieved by the hybrid classification models. In most cases, the precisions of classification models decreased as the number of recommendations increased, while the models’ recalls and F1s increased.Originality/valueThis research dealt with the problem of information overload in an open innovation context. A large amount of customer opinions from an innovation community were examined and a recommendation system to mitigate the problem was proposed. Using the proposed system, the firm can get recommendations for ideas that could be valuable for its business innovation in the idea generation phase, thereby resolving the information overload and enhancing the effectiveness of open innovation.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammed Ayoub Ledhem

Purpose The purpose of this paper is to apply various data mining techniques for predicting the financial performance of Islamic banking in Indonesia through the main exogenous determinants of profitability by choosing the best data mining technique based on the criteria of the highest accuracy score of testing and training. Design/methodology/approach This paper used data mining techniques to predict the financial performance of Islamic banking by applying all of LASSO regression, random forest (RF), artificial neural networks and k-nearest neighbor (KNN) over monthly data sets of all the full-fledged Islamic banks working in Indonesia from January 2011 until March 2020. This study used return on assets as a real measurement of financial performance, whereas the capital adequacy ratio, asset quality and liquidity management were used as exogenous determinants of financial performance. Findings The experimental results showed that the optimal task for predicting the financial performance of Islamic banking in Indonesia is the KNN technique, which affords the best-predicting accuracy, and gives the optimal knowledge from the financial performance of Islamic banking determinants in Indonesia. As well, the RF provides closer values to the optimal accuracy of the KNN, which makes it another robust technique in predicting the financial performance of Islamic banking. Research limitations/implications This paper restricted modeling the financial performance of Islamic banking to profitability through the main determinants of return of assets in Indonesia. Future research could consider enlarging the modeling of financial performance using other models such as CAMELS and Z-Score to predict the financial performance of Islamic banking under data mining techniques. Practical implications Owing to the lack of using data mining techniques in the Islamic banking sector, this paper would fill the literature gap by providing new effective techniques for predicting financial performance in the Islamic banking sector using data mining approaches, which can be efficient tools in business and management modeling for financial researchers and decision-makers in the Islamic banking sector. Originality/value According to the author’s knowledge, this paper is the first that provides data mining techniques for predicting the financial performance of the Islamic banking sector in Indonesia.


2018 ◽  
Vol 16 (3) ◽  
pp. 385-397 ◽  
Author(s):  
Ralph Olusola Aluko ◽  
Emmanuel Itodo Daniel ◽  
Olalekan Shamsideen Oshodi ◽  
Clinton Ohis Aigbavboa ◽  
Abiodun Olatunji Abisuga

Purpose In recent years, there has been a tremendous increase in the number of applicants seeking placements in undergraduate architecture programs. It is important during the selection phase of admission at universities to identify new intakes who possess the capability to succeed. Admission variable (i.e. prior academic achievement) is one of the most important criteria considered during the selection process. This paper aims to investigates the efficacy of using data mining techniques to predict the academic performance of architecture students based on information contained in prior academic achievement. Design/methodology/approach The input variables, i.e. prior academic achievement, were extracted from students’ academic records. Logistic regression and support vector machine (SVM) are the data mining techniques adopted in this study. The collected data were divided into two parts. The first part was used for training the model, while the other part was used to evaluate the predictive accuracy of the developed models. Findings The results revealed that SVM model outperformed the logistic regression model in terms of accuracy. Taken together, it is evident that prior academic achievement is a good predictor of academic performance of architecture students. Research limitations/implications Although the factors affecting academic performance of students are numerous, the present study focuses on the effect of prior academic achievement on academic performance of architecture students. Originality/value The developed SVM model can be used as a decision-making tool for selecting new intakes into the architecture program at Nigerian universities.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nasim Ansari ◽  
Hossein Vakilimofrad ◽  
Muharram Mansoorizadeh ◽  
Mohamad Reza Amiri

Purpose This study aims to analyze and predict a user’s behavior and create recommender systems in libraries and information centers, using data mining techniques. Design/methodology/approach The present study is an analytical survey study of cross-sectional type. The required data for this study were collected from the transactions of the users of libraries and information centers in Hamadan University of Medical Sciences. Using data mining techniques, the existing patterns were investigated, and users’ loan transactions were analyzed. Findings The findings showed that the association rules with the degree of confidence above 0.50 were able to determine user access patterns. Furthermore, among the decision tree algorithms, the C.05 predicted the loan period, referrals and users’ delay with the highest accuracy (i.e. 90.1). The other findings on feedforward neural network with R = 0.99 showed that the predicted results of neural network computation were very close to the real situation and had a proper estimation of user’s delay prediction. Finally, the clustering technique with the k-means algorithm predicted users’ behavior model regarding their loyalty. Practical implications The results of this study can lead to providing effective services and improve the quality of interaction between librarians and users and provide a good opportunity for managers to align supply of information resources with the real needs of users. Originality/value The results of the study showed that various data mining techniques are applicable with high efficiency and accuracy in analyzing library and information centers data and can be used to predict a user’s behavior and create recommendation systems.


Author(s):  
Sujata Mulik

Agriculture sector in India is facing rigorous problem to maximize crop productivity. More than 60 percent of the crop still depends on climatic factors like rainfall, temperature, humidity. This paper discusses the use of various Data Mining applications in agriculture sector. Data Mining is used to solve various problems in agriculture sector. It can be used it to solve yield prediction.  The problem of yield prediction is a major problem that remains to be solved based on available data. Data mining techniques are the better choices for this purpose. Different Data Mining techniques are used and evaluated in agriculture for estimating the future year's crop production. In this paper we have focused on predicting crop yield productivity of kharif & Rabi Crops. 


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