Assessment’s role in building student support to facilitate change

2018 ◽  
Vol 19 (2) ◽  
pp. 101-110 ◽  
Author(s):  
Susan Meredith Thompson
Keyword(s):  
California State University ◽  
Assessment Process ◽  
Significant Finding ◽  
State University ◽  
Student Government ◽  
Student Body ◽  
Content Type ◽  
University Library ◽  
University Funding ◽  
Library Resources

Purpose The California State University Library successfully improved its library’s hours, including introducing 24-hour access, thanks in part to an assessment process that helped the University Library to develop a partnership with the students. The paper aims to discuss this issue. Design/methodology/approach In order to understand the need for expanded operational hours, students’ were surveyed on their satisfaction with current library hours, suggestions on how best to meet their actual hour needs, and interest in 24-hour access. Efforts to solicit student input included involving the student government in promoting the survey and reviewing its results, a decision that later had a major impact on the success of the project. Findings The survey identified days with problematic hours and which hours student suggested changes to that would best fit most students’ needs. In response to the findings, the library immediately implemented incremental changes that fit within current library resources. The survey’s most significant finding was that 94 percent of students wanted 24-hour study in the library. Originality/value An unexpected benefit of the library making immediate, incremental changes was that students could see the results of their input and feel a sense of ownership. The findings also led to the library making 24-hour access a top priority. When university funding was not available, the university’s student government approached the library with a unique proposal to include funding for 24-hour library access in their proposed student fee increase. The student body showed its willingness to invest in the library by passing the fee increase. California State University San Marco’s library began 24/5 hours in Fall 2017.

Library information services in academic libraries of Azerbaijan: a comparative study

2019 ◽  
Vol 40 (6/7) ◽  
pp. 461-477
Author(s):  
Khalil Ismayilov ◽  
Nadir Ismayilov ◽  
Vafa Mammadova
Keyword(s):  
Comparative Study ◽  
Academic Libraries ◽  
Personal Communication ◽  
Information Services ◽  
Annual Reports ◽  
Library Services ◽  
Technical Equipment ◽  
State University ◽  
Content Type ◽  
University Library

Purpose The purpose of this paper is to comparatively study the library and information services provided by three academic libraries – Baku State University Scientific Library, ADA University Library and Information Services and Khazar University Library and Information Center – located in Baku, Azerbaijan. Various types of library services are examined in terms of funding, acquisition and technical equipment support issues. Also, different subordination conditions (public/private) of the universities help to better understand the current position of academic libraries in different entities. Design/methodology/approach Most part of the conveyed information was obtained through review of related literature, libraries’ annual reports and personal communication with the directors of the academic libraries, to look for similarities and differences in provided library and information services. The results of the study are comparatively described through multiple tables and charts. Findings For improving services it is necessary to develop paid forms of library and information services, maintain various training possibilities for library staff in modern librarianship areas, increase the variety and number of public and outreach activities. Research limitations/implications As the findings of the paper suggest new forms of library services and activities, it is necessary to continue the topic in further studies to develop practical methods and applications for local library conditions. Originality/value The paper can be accepted as the first comparative study of the library information services in academic libraries of Azerbaijan, which gives general overview and analysis of separate service ranges and types. The researchers interested in Azerbaijani librarianship may find it practical.

iTech in library instruction: tips and best practices

2016 ◽  
Vol 33 (1) ◽  
pp. 9-10
Author(s):  
Susanna Eng-Ziskin ◽  
Jamie Johnson
Keyword(s):  
Best Practices ◽  
Information Literacy ◽  
Design Methodology ◽  
California State University ◽  
Library Instruction ◽  
State University ◽  
Trial And Error ◽  
Content Type ◽  
Freshmen Seminar ◽  
Teaching Information

Purpose – This paper aims to describe some best practices and tips for librarians who will be teaching in iPad classrooms. Design/methodology/approach – California State University Northridge librarians recently began teaching information literacy sessions to freshmen seminar students in a dedicated iPad classroom. Prior to this, they scoured the literature to find information on how to use the iPads to enhance their instruction. The kinds of papers they were looking for did not seem to exist so they began a process of trial and error during their instruction sessions to formulate their own best practices which are enumerated in this paper. Findings – A list of best practices for teaching information literacy sessions with iPads. Originality/value – This paper will be of value to instruction librarians who will be teaching in iPad or tablet classrooms. A search of the library literature shows there are no similar articles with practical tips and best practices for librarians.

The learning experience continues: two decades and counting for CSULB’s SMIF program

2019 ◽  
Vol 46 (4) ◽  
pp. 513-529
Author(s):  
Peter Ammermann ◽  
Pia Gupta ◽  
Yulong Ma
Keyword(s):  
Asset Allocation ◽  
Learning Experience ◽  
California State University ◽  
Quantitative Approach ◽  
Investment Fund ◽  
State University ◽  
Long Beach ◽  
Content Type ◽  
Educational Benefits ◽  
Security Selection

Purpose The student-managed investment fund (SMIF) program at California State University, Long Beach (CSULB), was launched in 1995 with one portfolio worth $50,000. In the two decades since then, the program has grown to include three portfolios with a combined value of more than $700,000, managed on behalf of three different clients. The purpose of this paper is to describe the creation, evolution and growth of the program including the development of the new quantitative approach and its subsequent implementation. The paper also discusses the ongoing organizational, educational and investment-management challenges associated with the program. Design/methodology/approach The paper includes a description of the development and evolution of the program along with a discussion of the investment results for one of its three portfolios. Findings The paper finds: the new quantitative approach implemented in the program is effective as insurance against “black swan” events; and SMIF-type programs can provide learning experiences both for students and faculty members. Practical implications The paper explains the practical application of the new quantitative approach as well as the educational benefits of a SMIF-type program. Originality/value The paper provides insight into the structure of CSULB’s SMIF program and discusses a unique quantitative approach to asset allocation and security selection.

Assessment of e-service quality performance of university libraries

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dharmendra Trivedi ◽  
Atul Bhatt ◽  
Mayank Trivedi ◽  
Pankajray Vinodchandra Patel
Keyword(s):  
Service Quality ◽  
Public Access ◽  
Sample Population ◽  
State University ◽  
University Libraries ◽  
Quality Performance ◽  
Internet Service ◽  
Content Type ◽  
Four Dimensions ◽  
University Library

Purpose This empirical study aims to measure the performance of electronic service quality and related infrastructure in a state university library and suggests the strategies for further improvement based on this study. Design/methodology/approach The data collection was done through a survey questionnaire based on the 22 attributes of four e-Service quality dimensions rated on five-point Likert scale. The sample population consisted of 239 respondents comprising of different categories of users of university library. Findings The results of this study indicated that all four dimensions rated by the users fell between mean score 3 to 4 (good), the highest score was received in dimension online public access catalogue (OPAC) and internet service with followed by Library website, Library electronic equipment’s and e-User education. Out of total 22 e-Service quality attributes, none of the attributes received score above 4 (excellent), which indicates that still university library need to improve the current performance of e-Service quality and to take remedial steps to enhance the existing e-services and infrastructure. Practical implications Findings from this study could assist university library authority to sustain and enhance performance of e-Services that could achieve the core journey of the modern university libraries. Originality/value This study was the first endeavour for measurement of the performance of e-Service quality and related infrastructure of federal university libraries in India.

Build it and they will come: integrating unique collections and undergraduate research

2015 ◽  
Vol 34 (4) ◽  
pp. 128-133 ◽  
Author(s):  
Matthew Cook
Keyword(s):  
Undergraduate Research ◽  
California State University ◽  
Underrepresented Minorities ◽  
State University ◽  
Content Type ◽  
Special Collections ◽  
Library Community ◽  
Primary Documents ◽  
Teachers And Students ◽  
Primary Focus

Purpose – The “build it and they will come approach” is a largely accepted proposition in the library community, particularly in the area of special collections. There is, at times, little critical analysis given to collection development, digitization efforts or information literacy instruction in regard to how these hard-to-serve but research-rich materials might be used in the classroom. Instead, there exists a benevolent know-it-all expert determining which collections warrant preservation, digitization, acquisition and, ultimately, attention. At California State University (CSU) Channel Islands (CI), the user – teachers and students – is the focus of all special collection activities, and we have devised innovative ways to both encourage students and faculty to engage these materials as well as foster their appreciation, awareness and use on campus. Design/methodology/approach – This paper explores three ways that librarians at the John Spoor Broome Library encourage and facilitate the use of primary documents housed in unique collections to support undergraduate student research. Findings – The use of high-impact teaching practices, like undergraduate research, is an important tool in promoting retention and increasing graduation rates, particularly for underrepresented minorities. At CSU CI and the John Spoor Broome Library, engaging students with primary documents is a focus of unique collections work that benefits both students and the Library alike. Originality/value – Digitization is a key component of most special collections work in the library world today, but perhaps efforts focused on promoting use are lacking. At CI, use is the primary focus of all unique collections work and, thus, could be a model for other libraries and archive departments.

scholarly journals Navigation Design and Library Terminology

2020 ◽  
Vol 39 (4) ◽  
Author(s):  
Isabel Vargas Ochoa
Keyword(s):  
California State University ◽  
State University ◽  
Usability Study ◽  
Future Studies ◽  
University Library ◽  
The University ◽  
User Centered

The University Library at California State University, Stanislaus is not only undergoing a library building renovation, but a website redesign as well. The library conducted a user-centered usability study to collect data in order to best lead the library website “renovation.” A prototype was created to assess an audience-based navigation design, homepage content framework, and heading terminology. The usability study consisted of 38 student participants. It was determined that a topic-based navigation design will be implemented instead of an audience-based navigation, a search-all search box will be integrated, and the headings and menu links will be modified to avoid ambiguous library terminology. Further research on different navigation and content designs, and usability design approaches, will be explored for future studies.

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