A positive spiral of self-efficacy among public employees

2020 ◽  
Vol 49 (8) ◽  
pp. 1607-1617
Author(s):  
Miguel Ángel Mañas Rodríguez ◽  
Yolanda Estreder ◽  
Vicente Martinez-Tur ◽  
Pedro Antonio Díaz-Fúnez ◽  
Vicente Pecino-Medina
Keyword(s):  
Data Collection ◽  
Significant Relationship ◽  
Self Efficacy ◽  
Design Methodology ◽  
Research Study ◽  
Public Employees ◽  
Content Type ◽  
Personal Resource ◽  
Role Behaviors

Purpose The purpose of this paper is to test a positive spiral of self-efficacy among public employees. The spiral proposes that self-efficacy is positively related to extra-role behaviors. These behaviors in turn are positively related to subsequent self-efficacy. Design/methodology/approach A total of 260 public employees participated in three waves of data collection: self-efficacy (T1); extra-role behaviors (T2); self-efficacy (T3). Findings The results confirmed the existence of a positive spiral of self-efficacy. There was a positive and significant link from self-efficacy of employees (T1) to extra-role behaviors (T2). In addition, it was found a positive and significant relationship between extra-role behaviors (T2) and subsequent self-efficacy (T3) once the link from self-efficacy in T1 and T3 was controlled for. The mediation role of extra-role behaviors was also confirmed. Originality/value The examination of positive spirals is one of the critical challenges of the investigation of personal resources. In the current research study, the authors test the positive spiral of a critical personal resource such as self-efficacy. Additionally, the lagged design permits a solid test of the aforementioned spiral.

Job autonomy and employee voice: is work-related self-efficacy a missing link?

2019 ◽  
Vol 57 (9) ◽  
pp. 2401-2413 ◽  
Author(s):  
Alisher Tohirovich Dedahanov ◽  
Changjoon Rhee ◽  
Nazokat Gapurjanova
Keyword(s):  
Self Efficacy ◽  
Design Methodology ◽  
Overall Response Rate ◽  
Employee Voice ◽  
Job Autonomy ◽  
Content Type ◽  
Work Related ◽  
Mediating Role ◽  
Prohibitive Voice

Purpose The purpose of this paper is twofold: first, this work replicates the existing research by examining the links between job autonomy and work-related self-efficacy; and, second, it extends the literature by investigating the relationships between work-related self-efficacy and two forms of voice such as promotive and prohibitive and by measuring the mediating role of self-efficacy on the link between job autonomy and promotive and prohibitive voice. Design/methodology/approach The authors used a self-administered instrument to conduct a survey among 1,227 highly skilled employees. The researchers received a total of 904 questionnaires. After disregarding the non-usable questionnaires, the authors retained 813 questionnaires for the study. The overall response rate was 66 percent. Findings The results suggest that work-related self-efficacy has a significant relationship with prohibitive voice and mediates the link between job autonomy and prohibitive voice. Meanwhile, the findings of this study indicate that there is no significant association between work-related self-efficacy and promotive voice. Originality/value This work is the first to identify the association between work-related self-efficacy and prohibitive voice and the mediating role of work-related self-efficacy on the association between job autonomy and prohibitive voice.

scholarly journals Enlivenment and the Gruffalo: the unfolding story of events in destination shopping centres

2018 ◽  
Vol 9 (2) ◽  
pp. 126-146
Author(s):  
David Strafford ◽  
Phil Crowther ◽  
Peter Schofield
Keyword(s):  
Questionnaire Survey ◽  
Dwell Time ◽  
Design Methodology ◽  
Research Study ◽  
Early Research ◽  
Short Term ◽  
Content Type ◽  
Shopping Centres ◽  
Depth Interviews

Purpose The purpose of this paper is to investigate the growing, and multifaceted, role for events within destination shopping centres. With particular focus upon The Gruffalo experience (GE)—a three week pop-up experiential children’s activation—the study offers insights and provides a conceptual framework, relating to the emerging and future role of events. Design/methodology/approach The study emerged from a privileged opportunity to research The GE, enabling a visitor questionnaire survey (n=1,305), using a non-probability sample, and four in-depth interviews, which were extended by an additional seven respondents. Findings There is a noteworthy role for events as “enlivenment”; attractors to increase visitation, repeat visitation and equally to impact dwell time and boost footfall and sales for tenants. The study revealed a need for a developed event portfolio, with various fundamental tensions relating to objectives, tenants, integration with wider strategy and customer experience. Research limitations/implications By interlinking events with shopping, re-visitation intention is improved and therefore not only does it deliver short-term return but longer-term payback. The vast assortment of events, and stakeholders, means a strategic and reflective approach is required. A limitation of the study is that there is limited existing research on this topic upon which to compare the overall findings, or specifically the survey data and analysis. Originality/value This early research study into events within destination shopping centres has revealed a prolific and advantageous, but also emerging and intricate, relationship. There is an absence of extant literature and therefore this paper makes a notable contribution to this unfolding area.

Self-efficacy to spur job performance

2018 ◽  
Vol 56 (4) ◽  
pp. 891-907 ◽  
Author(s):  
Dirk De Clercq ◽  
Inam Ul Haq ◽  
Muhammad Umer Azeem
Keyword(s):  
Job Performance ◽  
Self Efficacy ◽  
Workplace Incivility ◽  
Conservation Of Resources ◽  
Content Type ◽  
Personal Resource ◽  
Organizational Functioning ◽  
Mediating Role ◽  
Uncivil Behaviors

Purpose With a foundation in conservation of resources theory, the purpose of this paper is to unpack the relationship between employees’ self-efficacy and job performance, investigating the mediating role of job-related anxiety and the moderating role of perceived workplace incivility. Design/methodology/approach Survey data were collected from employees and their supervisors in Pakistani organizations. Findings An important reason that employees’ self-efficacy enhances their job performance is that they experience less anxiety while undertaking their daily job tasks. This mediating role of job-related anxiety is particularly salient to the extent that employees believe that they are the victims of uncivil behaviors. Practical implications Organizations should note that the anxiety-mitigating effect of self-efficacy is particularly strong for generating adequate performance to the extent that rude and discourteous behaviors cannot be completely avoided in the workplace. Originality/value This study establishes a more complete understanding of the benefits of employees’ self-efficacy by revealing how reduced worries about their organizational functioning represent critical mechanisms that connect this personal resource to higher job performance, as well as by showing how employees’ perceptions of workplace incivility invigorate this process.

The effect of occupational self-efficacy on work performance through intrinsic work motivation

2018 ◽  
Vol 41 (2) ◽  
pp. 186-201 ◽  
Author(s):  
Fatih Çetin ◽  
Duysal Aşkun
Keyword(s):  
Intrinsic Motivation ◽  
Self Efficacy ◽  
Design Methodology ◽  
Work Performance ◽  
Work Motivation ◽  
Employee Motivation ◽  
Content Type ◽  
Managerial Practices ◽  
And Performance

Purpose Today, organizations work hard to improve the motivation of their employees and related knowledge, skills and abilities to enhance work performance. Among many other variables, self-efficacy proved to have an influential role in work performance. The main purpose of the current study is to investigate the role of occupational self-efficacy on work performance through intrinsic motivation by using a longitudinal analysis. Design/methodology/approach Participants were 76 employees from diverse organizations operating in an organized industrial region in Turkey. Participants filled in a weekly questionnaire during ten consecutive weeks. Findings Results of multilevel analyses confirmed our hypotheses by showing that occupational self-efficacy and intrinsic motivation have a significant influential role over work performance, and intrinsic motivation serve as a partial mediator in this relationship. Originality/value The study findings also reveal important information for organizational and managerial practices to improve employee motivation and performance.

Parents or peers, wealth or warmth? The impact of social support, wealth, and a positive outlook on self-efficacy and happiness

2017 ◽  
Vol 44 (6) ◽  
pp. 732-750 ◽  
Author(s):  
Vesarach Aumeboonsuke
Keyword(s):  
Social Support ◽  
Self Efficacy ◽  
Design Methodology ◽  
Content Type ◽  
Family Wealth ◽  
Role Of Parents ◽  
High Level ◽  
Positive Outlook ◽  
The Impact

Purpose The purpose of this paper is to investigate the association between family wealth, positive outlook, and support from significant others, including parents and friends, on self-efficacy and happiness. Design/methodology/approach The impact of family wealth, social support, and positive outlook on self-efficacy and one’s own happiness is analyzed through the partial least squared method. Findings There are five essential points that can be drawn from the statistical results. First, parents’ support tends to be more important than friends’ support for individuals’ happiness. Second, individuals that receive more support from parents tend to develop a higher level of self-efficacy. Third, individuals that are in a less wealthy family tend to develop a higher level of self-efficacy. Fourth, parents’ support plays a more important role in developing a higher level of self-efficacy for individuals that are in a less wealthy family than for individuals that are in a wealthier family. Finally, the positive link between happiness and self-efficacy was stronger for individuals in a wealthier family than for individuals in a less wealthy family. Research limitations/implications In particular, although individuals in a wealthier family tend to exhibit a lower level of self-efficacy, and happiness alone had no significant impact on self-efficacy, happiness significantly promoted self-efficacy more for individuals in a wealthier family than for individuals in a less wealthy family. Social implications In conclusion, the results from this research provide essential recommendations for individuals regarding the approach to happiness and self-efficacy. The results indicated how significant the role of parents’ support is in one’s happiness and that support from parents is more important for one’s self-efficacy and happiness than support from friends. Furthermore, individuals should be aware that money is not the ultimate answer for happiness and self-efficacy. Individuals in less wealthy families were able to enjoy a higher level of self-efficacy given that they were receiving sufficient support from their parents. Originality/value This study found that although individuals in a wealthier family tend to exhibit a lower level of self-efficacy, and happiness alone has no significant impact on self-efficacy, happiness significantly promote self-efficacy more for individuals in a wealthier family than for individuals in a less wealthy family. However, in the less-wealthier family, parents play more significant role and can generate high level of self-efficacy for their children.

Capturing postcoloniality in action

2016 ◽  
Vol 12 (3) ◽  
pp. 259-281 ◽  
Author(s):  
Isabella Krysa ◽  
Kien T. Le ◽  
Jean Helms Mills ◽  
Albert J. Mills
Keyword(s):  
Vietnam War ◽  
International Business ◽  
Design Methodology ◽  
Third World ◽  
Research Study ◽  
Critical Hermeneutics ◽  
Content Type ◽  
Material Conditions ◽  
Political Character

Purpose Drawing on a series of RAND interviews with Vietnamese prisoners during the Vietnam War, the paper aims to analyze the role of colonizer–colonized in the production of postcolonial representations (postcoloniality) and the role of the Western corporation in the processes of postcoloniality. Design/methodology/approach Selected RAND interviews are analyzed using a postcolonial lens and explored through the method of critical hermeneutics. Findings The analysis supports the contention that Western othering of Third World people is neither completely successful nor one-sided. It is argued that while the Western corporation is an important site for understanding hybridity and postcoloniality, analysis needs to go beyond focusing on the symbolic and the textual to take account of the material conditions in which interactions between colonizer–colonized occur. Finally, there is support for further study of the socio-political character of methods of research in the study of international business. Research limitations/implications The case suggests further study of colonizer–colonized interactions outside of the context of an on-going war, which may have heightened some forms of resistance and voice. Social implications The paper draws attention to the continuing problem of Western othering of formerly colonized people through military and commercial engagements that are framed by neo-colonial viewpoints embedded in theories of globalization and research methods. Originality/value The paper provides rare glimpses into interactions between colonizing and colonized people, and also the under-research study of the role of the Western corporation in the production of postcoloniality.

scholarly journals Workplace ostracism and job performance: roles of self-efficacy and job level

2019 ◽  
Vol 48 (1) ◽  
pp. 184-203 ◽  
Author(s):  
Dirk De Clercq ◽  
Inam Ul Haq ◽  
Muhammad Umer Azeem
Keyword(s):  
Job Performance ◽  
Self Efficacy ◽  
Design Methodology ◽  
Complete Understanding ◽  
Content Type ◽  
Job Level ◽  
Workplace Ostracism ◽  
Job Levels ◽  
Practical Implications

PurposeThe purpose of this paper is to investigate how employees’ perceptions of workplace ostracism might reduce their job performance, as well as how the negative workplace ostracism–job performance relationship might be buffered by their self-efficacy. It also considers how this buffering role of self-efficacy might vary according to employees’ job level.Design/methodology/approachQuantitative data came from a survey of employees and their supervisors in Pakistani organizations.FindingsWorkplace ostracism relates negatively to job performance, but this relationship is weaker at higher levels of self-efficacy. The buffering role of self-efficacy is particularly strong among employees at higher job levels.Practical implicationsOrganizations that cannot prevent some of their employees from feeling excluded by other members can counter the related threat of underperformance by promoting employees’ confidence in their own skills and competencies. This measure is particularly useful among higher-ranking employees.Originality/valueThis study provides a more complete understanding of the circumstances in which workplace ostracism is less likely to diminish employees’ job performance, by specifying the concurrent influences of workplace ostracism, self-efficacy and job level.

Interaction through boundary objects: controversy and friction within digitalization

2019 ◽  
Vol 37 (1) ◽  
pp. 111-124 ◽  
Author(s):  
Vincent Hocine Jean Fremont ◽  
Jens Eklinder Frick ◽  
Lars-Johan Åge ◽  
Aihie Osarenkhoe
Keyword(s):  
Data Collection ◽  
Design Methodology ◽  
Boundary Objects ◽  
Interaction Process ◽  
The Other ◽  
Boundary Object ◽  
Content Type ◽  
Object Interaction ◽  
Interaction Processes

Purpose The purpose of this paper is to analyze friction and controversies with interaction processes and their effects on forming new resource interfaces, through the lens of boundary objects. Design/methodology/approach The empirical setting consists of two organizations that are trying to enhance their competitive advantage through digitalization. During the process of data collection four different boundary objects were identified. The study illustrates how these boundary objects were characterized in terms of their modularity, standardization, abstractness and tangibility. This paper provides an analysis of how respondents perceived that the development of these boundary objects affected the creation of novel resource interfaces, and the resulting friction and controversy between new and old structures. Findings The study concludes that within a producer–user setting a focal boundary object will take on tangible and standardized properties, and the interaction process will expose friction in terms of both power struggles and resource incompatibilities. On the other hand, a boundary object’s modularity gives the actors central to the interaction room to maneuver and avoid resource incompatibilities and the development setting will hence be characterized by controversies. Originality/value The analysis indicates that the way individuals perceive boundary objects is central to interaction processes, answering calls for studies that investigate the role of objects within subject-to-object interaction.

scholarly journals Vulnerable adults in police custody

2019 ◽  
Vol 22 (1) ◽  
pp. 5-8
Author(s):  
Ian Cummins
Keyword(s):  
Design Methodology ◽  
Research Literature ◽  
Police Custody ◽  
England And Wales ◽  
Content Type ◽  
Increased Risk ◽  
Vulnerable Adults

Purpose The purpose of this paper is to discuss the recent National Appropriate Adult Network (NAAN) report on the role of the appropriate adult. Design/methodology/approach This paper is based on the NAAN report and a review of relevant policy and research literature. Findings There to Help 2 highlights that there are still significant gaps in the provision of appropriate adult schemes across England and Wales. These gaps potentially place vulnerable adults at increased risk. Originality/value This paper is a review of recent research.

Overcoming counter-knowledge through telemedicine communication technologies

2017 ◽  
Vol 31 (7/8) ◽  
pp. 730-745 ◽  
Author(s):  
Jorge Cegarra-Sanchez ◽  
Juan-Gabriel Cegarra-Navarro ◽  
Anthony Wensley ◽  
Jose Diaz Manzano
Keyword(s):  
Learning Process ◽  
Design Methodology ◽  
Communication Technologies ◽  
Regional Hospital ◽  
Potential Contribution ◽  
Exploration And Exploitation ◽  
Negative Effects ◽  
Content Type

Purpose Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is to explore this topic through an exploration of the links between a Hospital-in-the-Home Units (HHUs) learning process (LP), counter-knowledge, and the utilization of communication technologies. The following two questions are addressed: Does the reduction of counter-knowledge result in the utilization of communication technologies? Does the development of counter-knowledge hinder the LP? Design/methodology/approach This paper examines the relevance of communication technologies to the exploration and exploitation of knowledge for 252 patients of a (HHU) within a Spanish regional hospital. The data collected was analyzed using the PLS-Graph. Findings To HHU managers, this study offers a set of guidelines to assist in their gaining an understanding of the role of counter-knowledge in organizational LPs and the potential contribution of communication technologies. Our findings support the proposition that the negative effects of counter-knowledge can be mitigated by using communication technologies. Originality/value It is argued in this paper that counter-knowledge may play a variety of different roles in the implementation of LPs. Specifically, the assignment of communication technologies to homecare units has given them the means to filter counter-knowledge and prevent users from any possible problems caused by such counter-knowledge.

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