Perceived HRM practices and organizational citizenship behaviours: a case study of a Chinese high-tech organization

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jie Huang ◽  
Liguo He
Keyword(s):  
Organizational Citizenship ◽  
Emotional Exhaustion ◽  
Well Being ◽  
High Tech ◽  
Content Type ◽  
Hrm Practices ◽  
Organizational Citizenship Behaviours ◽  
Perceived Insider Status ◽  
The Relationship

PurposeThe purpose of this case study is to test a moderated mediation model linking employees' perceived HRM practices to organizational citizenship behaviours (OCB) with perceived insider status as the mediator and emotional exhaustion as the moderator in a Chinese high-tech organization.Design/methodology/approachA sample of 417 Chinese employees were recruited from a large Chinese high-tech company to participate in a paper-and-pencil survey, and mediation and moderation were analysed using PROCESS macro for SPSS.FindingsPerceived insider status partially mediates the relationship between perceived HRM practices and OCB, and emotional exhaustion moderates the relationship between perceived insider status and OCB such that the strength of the relationship is stronger in employees with low emotional exhaustion levels than in employees with high emotional exhaustion levels.Practical implicationsThere is a need for organizations to promote the physical and psychological well-being of its employees in order to maximize the effectiveness of HRM practices.Originality/valueThis case study provides novel insights into how employees' perceived HRM practices elicit OCB and its boundary conditions in collectivistic cultures.

Work-family enrichment and well-being: the role of occupational future time perspective

2018 ◽  
Vol 23 (6/7) ◽  
pp. 542-556 ◽  
Author(s):  
Hélène Henry ◽  
Donatienne Desmette
Keyword(s):  
Emotional Exhaustion ◽  
Work Engagement ◽  
Older Workers ◽  
Time Perspective ◽  
Well Being ◽  
Future Time Perspective ◽  
Content Type ◽  
Work Family ◽  
The Relationship

Purpose In the context of workforce aging, the purpose of this paper is to investigate the mediating role of occupational future time perspective (OFTP) in the relationship between work–family enrichment (WF-E) and two well-being outcomes (i.e. work engagement and emotional exhaustion). In addition, the moderating role of age on the relationship between WF-E and OFTP, and consequently, on the indirect effects of WF-E on work engagement and emotional exhaustion through OFTP, will be examined. Design/methodology/approach Cross-sectional survey research (n=263) was conducted in a public sector company in Belgium. Structural equation modeling and bootstrap analyses were performed to investigate the hypothesized relationships. Findings The dimension “remaining opportunities” of OFTP mediated the positive relationship between WFE and work engagement, and the negative relationship between WFE and emotional exhaustion. Chronological age moderated the positive relationship between WFE and the dimension “remaining time” of OFTP, with stronger effects among older workers. Research limitations/implications This research has confirmed that OFTP is influenced by WFE and that WFE matters, especially for older workers. Future research should continue to study the effects of the work–family interface on older workers. Practical implications Age management practices should take WFE into consideration when managing an aging workforce. In particular, older workers may benefit from WFE to increase their perception of remaining opportunities at work, which, in turn, increase well-being. Originality/value This study contributes evidence for the role of personal resources (i.e. remaining opportunities) in the relationship between WF-E and well-being at work.

Antecedent and employee well-being outcomes of perceived benefits schemes: a two-wave study

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Qijie Xiao ◽  
Fang Lee Cooke ◽  
Felix Mavondo ◽  
Greg J. Bamber
Keyword(s):  
Cultural Values ◽  
Emotional Exhaustion ◽  
Structural Equation ◽  
Job Involvement ◽  
Well Being ◽  
Future Research ◽  
Perceived Benefits ◽  
Manufacturing Companies ◽  
Content Type ◽  
The Relationship

PurposeThe purpose of the research is to examine the antecedent and employee well-being outcomes of employees' perceptions of benefits schemes.Design/methodology/approachData were collected using both paper-based and web-based questionnaires over two time points (one month apart). The sample included 281 participants in eight companies in China. Structural equation modelling was employed to investigate the relationship between Chinese traditionality, perceived benefits schemes, job involvement and emotional exhaustion.FindingsChinese traditionality is an antecedent of employees' perceptions of benefits schemes. Perceived benefits schemes are negatively associated with emotional exhaustion. Moreover, job involvement mediates the relationship between perceived benefits schemes and emotional exhaustion.Research limitations/implications The data were collected in eight manufacturing companies in China, which may raise concerns about the generalisability of findings across industries, nations and cultures. Larger, more representative and cross-contextual samples are needed for future research to test the results further.Practical implicationsManagers should anticipate that employees with different cultural values may develop dissimilar perceptions of the same benefits schemes. Hence, managers need to communicate the benefits schemes to distinct employee groups in different ways.Originality/valueBased on the conservation of resources model, this research offers theoretical insights into the mechanisms through which perceived benefits schemes influence employee health well-being. In addition, this research tests an antecedent of perceived benefits schemes.

Changes in work intensification and intensified learning: challenge or hindrance demands?

2015 ◽  
Vol 30 (7) ◽  
pp. 786-800 ◽  
Author(s):  
Christian Korunka ◽  
Bettina Kubicek ◽  
Matea Paškvan ◽  
Heike Ulferts
Keyword(s):  
Job Satisfaction ◽  
Emotional Exhaustion ◽  
Well Being ◽  
Content Type ◽  
Positive Effects ◽  
Work Intensification ◽  
Changes Over Time ◽  
Relationship Of ◽  
The Relationship ◽  
Specific Challenge

Purpose – Increasing speed in many life domains is currently being discussed under the term “social acceleration” as a societal phenomenon which not only affects western societies, but may also lead to job demands arising from accelerated change. Demands such as work intensification and intensified learning and their changes over time may increase emotional exhaustion, but may also induce positive effects. The purpose of this paper is to examine how increases in demands arising from accelerated change affect employee well-being. Design/methodology/approach – A total of 587 eldercare workers provided data on work intensification and intensified learning as well as on exhaustion and job satisfaction at two points in time. Findings – Work intensification was negatively related to future job satisfaction and positively related to future emotional exhaustion, whereas intensified learning was positively associated with future job satisfaction and negatively with future emotional exhaustion. Social implications – Intensified demands represents a growing social as well as work-specific challenge which needs to be addressed by practitioners. Originality/value – Using a longitudinal perspective this study is the first to examine the relationship of increases in work intensification and intensified learning with job satisfaction and emotional exhaustion at work.

Relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees

2015 ◽  
Vol 35 (1/2) ◽  
pp. 91-106 ◽  
Author(s):  
María Zayas-Ortiz ◽  
Ernesto Rosario ◽  
Eulalia Marquez ◽  
Pablo Colón Gruñeiro
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Civic Virtue ◽  
Measurement Instruments ◽  
Moral Commitment ◽  
Content Type ◽  
Private Banking ◽  
The Relationship

Purpose – The purpose of this paper is to investigate whether there was a relationship between commitment and the behaviour of organizational citizenship among bank employees. Design/methodology/approach – This paper is based on the outcomes of a doctoral dissertation, which was a case study combining a mix methodology. The results validated the conceptual model proposed by the researcher and answered the research questions. Measurement instruments used include the organizational citizenship scale and the organizational commitment scale, developed and validated by Rosario et al. (2004). Findings – The paper finds that there is a positive correlation between the organizational commitment and the indicators of organizational citizenship behaviour and civic virtue, courtesy and altruism dimensions shown by the employees. The dimensions of affective and moral commitment had the strongest correlation with the civic virtue dimension of organizational citizenship. Research limitations/implications – Sample consist only of private banking employees. Practical implications – The organizations should support the affective and moral commitment in their personnel in order to develop strong citizenship behaviour. Social implications – The organizational commitment with demonstrations of citizenship behaviour, civic virtue, and courtesy and altruism dimensions may impact the organization and the community creating a good base to improve the quality of life. Originality/value – This is the first attempt to study the relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees in Puerto Rico.

Presenteeism “on the desk”

2016 ◽  
Vol 9 (1) ◽  
pp. 84-95 ◽  
Author(s):  
Chiara Panari ◽  
Silvia Simbula
Keyword(s):  
Secondary Schools ◽  
Emotional Exhaustion ◽  
Family Conflict ◽  
Design Methodology ◽  
Well Being ◽  
Self Report ◽  
Content Type ◽  
Antecedents And Consequences ◽  
And Performance ◽  
The Relationship

Purpose – The purpose of this paper is to examine the antecedents and consequences of the phenomenon of presenteeism in the educational sector. Particularly, the authors tested the relationship between excessive work responsibilities, presenteeism, work-to-family conflict and workers’ emotional exhaustion. Design/methodology/approach – A self-report questionnaire was administered to 264 teachers in secondary schools. Findings – A subsequent mediation of presenteeism and work-to-family conflict between work responsibilities and emotional exhaustion was found. Originality/value – The findings of this study will provide help today’s organisations for better understanding and managing the new phenomenon of presenteeism in order to promote workers’ well-being and performance.

The mediating effects of green organizational citizenship on the relationship between green transformational leadership and green creativity: evidence from hotels

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mert Öğretmenoğlu ◽  
Orhan Akova ◽  
Sevinç Göktepe
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Relevant Literature ◽  
Mediating Effect ◽  
Mediating Effects ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Organizational Citizenship Behaviours ◽  
The Impact ◽  
The Relationship

PurposeAwareness of environmental and environmental ethical behaviours are increasing day by day in the hospitality sector. Concepts are examined more and more from the “green” point of view. This study aims to reveal the impact of green transformational leadership on green creativity and the mediating effects of green organizational citizenship behaviours in the relationship between green transformational leadership and green creativity in the context of hospitality.Design/methodology/approachThis study was designed according to the quantitative approach. Hotel employees in Istanbul, Turkey (N = 201) provided data later analysed in three stages. First, JAMOVI software outputs provided descriptive statistics. Second, confirmatory factor analyses ensured the validity of the research. Third, SmartPLS was used to test the hypotheses of the study.FindingsThe results revealed that green transformational leadership positively affects employees' green creativity and green organizational citizenship behaviours. Moreover, green organizational citizenship behaviours partially mediate the relationship between green transformational leadership and green creativity.Originality/valueTo the best of our knowledge, no research examines the mediating effect of green organizational citizenship behaviours in the relationship between green transformational leadership and green creativity. This research will contribute to the relevant literature by filling this gap. This study is original in its attempt to reveal the nature of green organizational behaviours of hospitality employees. It contributes to the literature on green transformational leadership, green creativity and green organizational citizenship behaviours.

The driving mindsets of innovation: curiosity, creativity and clarity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Christian Walsh ◽  
Paul Knott ◽  
Jamie Collins
Keyword(s):  
Innovation Process ◽  
Field Research ◽  
Well Being ◽  
High Tech ◽  
Success Rates ◽  
Content Type ◽  
Implementing Change ◽  
Wide Range ◽  
Successful Innovation

Purpose Innovation is an essential process for growth and well-being of organisations and society in general but is difficult to manage successfully. Through a better understanding of the innovation mindsets as established strategists use them in practice, this paper aims to improve firms’ success rates of innovation. Design/methodology/approach To examine how innovation processes play out in dynamic environments, the authors undertook a longitudinal two-year multi-case study in the high-tech sector. Findings Strategists in this study showed distinct phases in their successful innovation journey with three dominant mindsets of curiosity, creativity and clarity. The curiosity phase includes actions focused on discovering and understanding the implications and significance of an opportunity. The creativity phase includes actions focused on creating and testing a wide range of options. The clarity phase consists of actions focused on resourcing and implementing change. Practical implications In adopting this framework for use in the field, the authors recommend strategists take time for discovering and getting to core understanding in the curiosity phase. They should then take action by creating and actively testing a broad range of solution ideas in the creativity phase. Finally, organisations need to take care with clear direction and communication when resourcing and implementing in the clarity phase. Originality/value This novel framework which emerged from the longitudinal field research describes the mindsets of innovation and how these are used at different phases in the innovation process.

Supervisor narcissistic rage: political support as an antidote

2020 ◽  
Vol 35 (7/8) ◽  
pp. 559-574
Author(s):  
Samantha Jordan ◽  
Wayne Hochwarter ◽  
Joshua Palmer ◽  
Shanna Daniels ◽  
Gerald R. Ferris
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Well Being ◽  
Political Support ◽  
Work Outcomes ◽  
Citizenship Behavior ◽  
Content Type ◽  
Working Adults ◽  
The Relationship

PurposeThis research examines how perceived supervisor political support (SPS) moderates the relationship between perceived supervisor narcissistic rage (SNR) and relevant employee work outcomes.Design/methodology/approachAcross three studies (Study 1: 604 student-recruited working adults; Study 2: 156 practicing lawyers: Study 3: 161 municipality employees), employees provided ratings for SPS, SNR and ratings of their job satisfaction, organizational citizenship behavior (OCB), depressed work mood and work neglect.FindingsResults supported the authors’ argument that SPS moderates the relationship between SNR and work outcomes. Specifically, SNR was associated with unfavorable outcomes only when SPS was low. When SPS was high, SNR had little effect on job satisfaction, OCBs, depressed mood and neglect.Research limitations/implicationsResults affirm that supervisor characteristics considered toxic do not always provoke adverse reactions when considering other leader features simultaneously.Practical implicationsSupervisors capable of offering political support can positively influence subordinate attitudes, behaviors and well-being even when other aspects of their personality potentially initiate antagonism.Originality/valueThis study is the first to examine SNR features and informal support activities concurrently.

Workspace design and fit-out: what knowledge workers value

2014 ◽  
Vol 32 (5) ◽  
pp. 415-432 ◽  
Author(s):  
Raewyn Hills ◽  
Deborah Levy
Keyword(s):  
Knowledge Workers ◽  
Knowledge Worker ◽  
Well Being ◽  
Facilities Management ◽  
Content Type ◽  
Shared Space ◽  
Workplace Setting ◽  
The Relationship ◽  
Workspace Design

Purpose – Organisations use “space” to support the profitability of their business. The workplace and the space that organisations occupy is continuously evolving and transforming. There has been a general trend globally to provide less assigned space and more shared space for employees at higher occupational density. Studies have shown that the workplace setting can contribute to an employee's sense of well-being and increased productivity. The purpose of this paper is to permit a deeper understanding as to how knowledge workers evaluate their workspace within this changing environment. Design/methodology/approach – The paper describes an integrated conceptual framework developed from a range of literature within the disciplines of property, psychology and facilities management. In order to investigate the pertinence of this framework a case study is undertaken comprising five one-to-one in-depth interviews with knowledge workers from an organisation that had recently relocated. The key changes between the original and newer premises in terms of space usage were the move from a more traditional layout incorporating larger desk space and eye-level partitioning to one incorporating a fit-out providing for a higher occupational density and a wider range of communal spaces. Findings – The findings identify a number of evaluative criteria including workability, comfort, occupational density, the need for privacy, control over the environment, adjacency to colleagues and functionality, all previously identified in the literature. A further two criteria, location and customisability were also identified. Research limitations/implications – The study although incorporating a wide ranging literature review concentrates on employees within one company and given the makeup of employees the interviewees were all male thus not able to pick up gender differences. Practical implications – The study provides stakeholders such as organisations, workplace consultants and design professionals with information about what knowledge workers value most in their workplace environment. Originality/value – Most extant literature investigating the link between employees and their workplace has focused on specific aspects of the relationship. This research contributes to understanding workplace by taking an overall perspective and providing knowledge worker employees with an opportunity to compare two distinct workplace settings.

Enhancing knowledge sharing in high-tech firms

2018 ◽  
Vol 25 (3) ◽  
pp. 468-491 ◽  
Author(s):  
Chou-Kang Chiu ◽  
Chieh-Peng Lin ◽  
Yuan-Hui Tsai ◽  
Siew-Fong Teh
Keyword(s):  
Positive Affect ◽  
Knowledge Sharing ◽  
Power Distance ◽  
Well Being ◽  
Expectancy Theory ◽  
High Tech ◽  
Moderating Effects ◽  
Content Type ◽  
Broaden And Build Theory ◽  
The Relationship

Purpose The purpose of this paper is to explore the development of knowledge sharing from the perspectives of broaden-and-build theory and expectancy theory. Its research purpose is to understand how knowledge sharing is driven by such predictors as optimism, pessimism, and positive affect through their complex interactions with collectivism or power distance. In the proposed model of this study, knowledge sharing relates to optimism and pessimism via the partial mediation of positive affect. At the same time, the influence of optimism, pessimism, and positive affect on knowledge sharing are moderated by the national culture of collectivism and power distance, respectively. Design/methodology/approach This study’s hypotheses were empirically tested using data from high-tech firms across Taiwan and Malaysia. Of the 550 questionnaires provided to the research participants, 397 usable questionnaires were collected (total response rate of 72.18 percent), with 237 usable questionnaires from Taiwanese employees and 160 usable questionnaires from Malaysian employees. The data from Taiwan and Malaysia were pooled and analyzed using: confirmatory factor analysis for verifying data validity, independent sample t-tests for verifying the consistency with previous literature regarding cultural differences, and hierarchical regression analysis for testing relational and moderating effects. Findings This study demonstrates the integrated application of the broaden-and-build theory and expectancy theory for understanding optimism, pessimism, and positive affect in the development of knowledge sharing. The test results confirm that positive affect partially mediates the relationship between optimism and knowledge sharing and fully mediates the relationship between pessimism and knowledge sharing. Moreover, collectivism and power distance have significant moderating effects on most of the model paths between knowledge sharing and its predictors except for the relationship between pessimism and knowledge sharing. Originality/value This study extends the expectancy theory to justify how optimistic and pessimistic expectations are stable traits that dominate the way employees share their knowledge sharing. This study shows how collectivism and power distance of Hofstede’s cultural framework can be blended with the broaden-and-build theory and expectancy theory to jointly explain knowledge sharing. Besides, this study provides additional support to the adaptation theory of well-being that suggests psychosocial interventions, which manage to enhance well-being by leveraging positive affect, hold the promise of reducing stressful symptoms and boosting psychological resources among employees.

Sign in / Sign up

Export Citation Format

Share Document