Redefining a firm’s boundary
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Increasingly fierce competition is a defining characteristic of the present business world. Firms must therefore constantly strive to find different ways of gaining an advantage over rivals. In this respect, the role of operations is attracting greater attention. A growing number of observers are advocating that operations are considered from a strategic perspective. It is mooted that the way in which processes are conducted could enable an organization to secure a competitive edge. Two different approaches have essentially been forwarded. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.