Selective integration of management systems: a case study in the construction industry

2019 ◽  
Vol 31 (1) ◽  
pp. 12-27 ◽  
Author(s):  
Panos T. Chountalas ◽  
Filippos A. Tepaskoualos
Keyword(s):  
Management System ◽  
Safety Management ◽  
Quality Management System ◽  
Health And Safety ◽  
Management Systems ◽  
Special Importance ◽  
Content Type ◽  
Selective Integration ◽  
Integration Of Management Systems

PurposeDespite the widely recognized benefits of integrating management systems, many multi-certified organizations continue to implement two or more systems separately. This can happen either through ignorance or by deliberate intent. Focusing on the second reason, the purpose of this paper is to examine a number of factors that can lead an organization to consciously choose not to integrate all of its management systems.Design/methodology/approachThe paper presents a case study of a construction company that has integrated the environmental management system and the occupational health and safety management system – which implies that the company is familiar with the practice of integration – while choosing to implement the quality management system separately from the other two.FindingsThe findings of this study show that the reasons that led the company not to integrate all of its systems are not so much related to the compatibility of these systems, but are much deeper and have implications that touch upon its basic principles and values. Despite the occurrence of some organizational and operational problems (such as complexity of administrative issues and bureaucracy), the separate implementation of the systems allowed the company to preserve both the balance between the powers of its executives and the ability to attach special importance to each area: quality, environment, health and safety.Originality/valueThis study will be useful in order to understand that selective integration of management systems is based on the belief that integration is not ade factodesirable goal, especially when the estimated cost-benefit ratio of non-integration is better than that of integration.

Auditing Supports the Integration of Management Systems in the Nuclear Industry

2004 ◽  
Author(s):  
I. A. Beckmerhagen ◽  
H. P. Berg ◽  
S. V. Karapetrovic ◽  
W. O. Willborn
Keyword(s):  
Management System ◽  
Safety Management ◽  
Integrated Management ◽  
Health And Safety ◽  
Integrated System ◽  
Nuclear Industry ◽  
Management Systems ◽  
Quality And Safety ◽  
Nuclear Facility ◽  
Integration Of Management Systems

Integration of function-specific management systems in organizations is rapidly becoming a topic of interest for managers and auditors alike. This is mainly due to the proliferation of management system standards that foster compliance with the stated criteria for quality, environmental, occupational health and safety, social responsibility and other function-specific aspects of performance. While most of the available literature on this topic focuses on the integration of standards, there is comparatively little information available on how to actually build an integrated system internally. This paper hypothesizes that, besides using audits for the implementation of the available procedures, audits can provide an excellent basis for these integration efforts. Therefore the prerequisites, strategies and resources necessary for an effective audit in support of integrated management systems are discussed. The paper also describes how audits are used to improve a combined quality and safety management system in a German nuclear facility.

Strategies for Integrating Quality, Environmental, Safety and Health Management Systems

2013 ◽  
Vol 315 ◽  
pp. 894-898 ◽  
Author(s):  
Musli Mohammad ◽  
Mohd Rasid Osman ◽  
Rosnah Mohd Yusuff ◽  
Ibrahim Masood ◽  
Mohd Shahir Yahya ◽  
...  
Keyword(s):  
Case Studies ◽  
Management System ◽  
Safety Management ◽  
Quality Management System ◽  
Health Management ◽  
Health And Safety ◽  
Environmental Safety ◽  
Management Systems ◽  
Manufacturing Companies ◽  
Safety And Health

This paper discusses the strategies for integrating Quality, Environmental, Safety and Health Management Systems based on survey and case studies results. Questionnaires were distributed to 87 companies that certified with both ISO9001 and ISO14001. Meanwhile, three case studies were conducted at the manufacturing companies that have integrated several management systems. There are two ways of integrating the management systems which are: (1) consecutive implementation of management systems followed by integration or (2) integrate the management systems simultaneously from the beginning. Based on survey and case studies, it was found that many organisations started with implementing individual management system first, and then followed by integrating the management systems. Almost all the survey respondents agreed that the sequence should start with establishing Quality Management System first, and then integrate with Environmental Management System and followed by Occupational Health and Safety Management System.

scholarly journals Analysis of certified occupational health and safety management systems in Portugal

2017 ◽  
Vol 1 (1) ◽  
pp. 11-28 ◽  
Author(s):  
J. P. T. Domingues ◽  
P. Sampaio ◽  
P. M. Arezes
Keyword(s):  
Occupational Health ◽  
Management System ◽  
Safety Management ◽  
Quality Management System ◽  
Integrated Management ◽  
Health And Safety ◽  
Occupational Health And Safety ◽  
Management Systems ◽  
Safety Management Systems ◽  
Safety Management System

The systematic assurance of the occupational health, safety and wellbeing of the employees may be accomplished through the implementation (and certification) of standardized occupational health and safety management systems in accordance with the requirements listed in the BS OHSAS 18001 standard. In Portugal the certification of occupational health and safety management systems is usually carried out against the requirements of the BS OHSAS 18001 and the NP 4397 standard which is a national adaptation of the former. The purpose of this paper is to "snapshot" the diffusion of the certified occupational health and safety management systems in Portugal dissecting the following features: regional geographic location, integration phenomenon, evolution throughout the years, more involved activity sectors, more often found integrated management systems typologies and the most relevant and active certification bodies. To address this research goal a thorough, in-depth and comprehensive analysis of the data available in a Portuguese periodical publication (Barómetro da Certificação) was carried out. Results show that a great deal of the certified occupational health and safety management systems (96.3%) is integrated (in the sense that encompasses a multiple certification scheme). However the occupational health and safety management system is not typically the primordial subsystem of an integrated management system. In our view these results provide insights to the companies' top management. On one hand, it seems that a patterned and "logical" path is pursued by the companies that seek organizational excellence- management systems integration. On the other hand, it seems that previously implemented subsystems, such as the quality management system, facilitate a "smoother" integration process encompassing the occupational health and safety management system.

scholarly journals Evaluation of the integration level of quality and environmental management systems in a tire manufacturer

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Thais Coutinho Gonçalves Silva ◽  
Rosley Anholon ◽  
Izabela Simon Rampasso ◽  
Osvaldo Luiz Gonçalves Quelhas ◽  
Walter Leal Filho ◽  
...  
Keyword(s):  
Environmental Management ◽  
Management System ◽  
Quality Management System ◽  
Environmental Management System ◽  
Lessons Learned ◽  
Management Systems ◽  
Environmental Management Systems ◽  
Content Type ◽  
Integration Data

PurposeThis article aims to evaluate the integration level of a quality management system (QMS) and an environmental management system (EMS) in a tire manufacturer and propose a guide to evaluate the integration of these systems in companies.Design/methodology/approachThe methodological strategies used in this research were literature review; and case study, with interviews to verify professionals' perception about benefits from integration. Data from interviews were analyzed through Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS).FindingsThe results showed that the studied company has a simple level of integration, observing only some low intensity benefits. Thus, it was recommended that the company partially integrate its management systems (MSs) before evolving into something more complex. The literature and the findings of case study were used as basis for proposing a guide to evaluate MS integration.Originality/valueLessons learned throughout the study and the suggested guide can support other companies to assess the integration level of their QMS and EMS. Thus, the findings presented here can be useful for researchers and managers.

scholarly journals Bringing the national interlending system into the local document supply process – a Swedish case study

2015 ◽  
Vol 43 (2) ◽  
pp. 104-109
Author(s):  
Ylva Gavel
Keyword(s):  
System Integration ◽  
Management System ◽  
Design Methodology ◽  
Management Systems ◽  
Local Management ◽  
Content Type ◽  
Practical Implications

Purpose – The purpose of this paper is to describe how systems automating the local document supply process (such as integrated library systems and ILL management systems) can be integrated with systems automating regional document requesting (interlending). This is illustrated with a case study of DocFlow, an ILL management system developed in-house at Karolinska Institutet and its integration with Libris, the national interlending system in Sweden. Design/methodology/approach – The present paper describes how system integration between Libris and DocFlow was accomplished in practice. It also discusses various aspects of integration between systems offering automation of document supply. Findings – Integration between local document supply workflows and regional document request flows may involve techniques such as import of outgoing and incoming interlending requests, synchronization of status values between systems, exchange of messages between systems and quick links to the native interfaces of external systems. Practical implications – The paper brings up various aspects to consider when developing or procuring a system for the local management of ILL workflows. Originality/value – The paper may provide a deeper understanding of system integration, as it applies to the document supply process.

Implementation of quality management system based on ISO9001:2008 and its effects on customer satisfaction case study

2014 ◽  
Vol 31 (8) ◽  
pp. 921-937 ◽  
Author(s):  
Vahid Nabavi ◽  
Majid Azizi ◽  
Mehdi Faezipour
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Management System ◽  
Quality Management System ◽  
Implementation Process ◽  
Iso 9001 ◽  
Ahp Method ◽  
Content Type ◽  
Satisfaction Index

Purpose – The purpose of this paper is to discuss the effect of the ISO 9001 quality management system on customer satisfaction and show an application of an analytic hierarchy process (AHP)-based method for measuring the customer satisfaction index (CSI). This will be useful to anyone who wants to have an ISO 9001 quality management system in his or her organization. Design/methodology/approach – This paper describes an ISO 9001 quality management implementation process based on ISO 9001 requirements, and uses the AHP method for weighting effective criteria on customer satisfaction. All data were obtained via questionnaires and assessed with EXPERT CHOICE 11 software. Findings – According to the results of the weighting, the factors influencing the satisfaction of a kitchen worktops customer, price and sales terms of this product has a significant impact on customer satisfaction and, in competitive conditions, this criterion has a determining role in the creation of utility for customers. ISO 9001 quality management system has been able to increase the CSI within an 11-month period of study. Originality/value – This paper is the first to use the AHP method with a new approach in a case study, offering a complete, comprehensive method for assessing customer implications.

Experiences With Implementation, Application and Improvement of an Integrated Management System

2009 ◽  
Author(s):  
H. P. Berg ◽  
I. A. Beckmerhagen
Keyword(s):  
Quality Management ◽  
Radiation Protection ◽  
Management System ◽  
Safety Management ◽  
Quality Management System ◽  
Integrated Management ◽  
Management Systems ◽  
Operational Effectiveness ◽  
Integrated Management System ◽  
Preventive Actions

An integrated management system encompasses all management and assessment activities. The organizational structure of the Federal Office for Radiation Protection (BfS) quality management system is able to merge existing and future requirements. In this context the BfS management system encompasses quality management and radiation protection requirements as well as safety management, mining requirements and those of testing and calibration laboratories. Its structure allows the integration of function-specific management systems as well as specific requirements. The quality management system has taken into account the existing structure of documents to improve acceptability for the extended approach. Integrating management systems should enhance managerial and operational effectiveness. Whether or not this goal can or has been achieved is still a lingering question. A well-proven method to assess the effectiveness of any management system is auditing. Audits are designed to determine adequate compliance with applicable standards and guidelines. Moreover, they can and should be instrumental in identifying problem areas and potential improvements, along with corrective and preventive actions.

Sign in / Sign up

Export Citation Format

Share Document