Revising the Kano model for designing an employee compensation system

2019 ◽  
Vol 32 (1) ◽  
pp. 78-91
Author(s):  
Hossein Vaez Shahrestani ◽  
Arash Shahin ◽  
Hadi Teimouri ◽  
Ali Shaemi Barzoki
Keyword(s):  
Design Methodology ◽  
Compensation System ◽  
Kano Model ◽  
Employee Compensation ◽  
Content Type ◽  
One Dimensional ◽  
Compensation Systems ◽  
Proposed Model ◽  
The One

Purpose The purpose of this paper is twofold: first, to revise the Kano model with a focus on one-dimensional attributes; and second, to use the revised model for categorizing and prioritizing various employee compensation strategies. Design/methodology/approach The Kano evaluation table has been revised and the one-dimensional attribute has been further extended to three categories of OO, OM and OA. In the next step, the literature review-based identified strategies have been categorized and prioritized according to the developed Kano model. Consequently, an employee compensation system has been proposed to a process-based manufacturing company as a case study. Findings Findings indicated that out of the 44 employee compensation strategies, typically 6 were must-be, 13 were one-dimensional, 18 were attractive and 7 were indifferent. Also, the results of the revised Kano model indicated that typically out of the 13 one-dimensional strategies, 7 were one-dimensional tending toward must-be (OM); and 6 were one-dimensional tending toward attractive (OA). Research limitations/implications The case study was limited to one company. The validity of the proposed model can be further studied in a larger population. This study provides managers with a more accurate instrument of decision making in selecting more differentiated employee compensation strategies, which, in turn, might lead to more employee satisfaction. Originality/value Theoretically, this study is different from existing studies, since almost none of the previous studies extended the Kano evaluation table for one-dimensional attributes. Practically, this study is another evidence of the application of the Kano model in the field of human resource management and in particular contributes to the design of employee compensation systems.

An areal openness model (AOM) for quantifying the “openness” of floor plans

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zoraya Roldán Rockow ◽  
Brandon E. Ross
Keyword(s):  
Real World ◽  
Design Methodology ◽  
Floor Plan ◽  
Existing Buildings ◽  
Content Type ◽  
Alternative Plan ◽  
Proposed Model ◽  
Reasonable Approach ◽  
Floor Plans

PurposeThis paper aims to describe and demonstrate a quantitative areal openness model (AOM) for measuring the openness of floor plans. Creation of the model was motivated by the widely reported but rarely quantified link between openness and adaptability.Design/methodology/approachThe model calculates values for three indicators: openness score (OS), weighted OS (WOS) and openness potential (OP). OS measures the absence of obstructions (walls, chases, columns) that separate areas in a floor plan. WOS measures the number of obstructions while also accounting for the difficulty of removing them. OP measures the potential of a floor plan to become more open. Indicators were calculated for three demolished case study buildings and for three adapted buildings. The case study buildings were selected because openness – or lack thereof – contributed to the owners' decisions to demolish or adapt.FindingsOpenness indicators were consistent with the real-world outcomes (adaptation or demolition) of the case study buildings. This encouraging result suggests that the proposed model is a reasonable approach for comparing the openness of floor plans and evaluating them for possible adaptation or demolition.Originality/valueThe AOM is presented as a tool for facility managers to evaluate inventories of existing buildings, designers to compare alternative plan layouts and researchers to measure openness of case studies. It is intended to be sufficiently complex as to produce meaningful results, relatively simple to apply and readily modifiable to suit different situations. The model is the first to calculate floor plan openness within the context of adaptability.

scholarly journals The unit train make-up scheme for loaded direction in the heavy haul railway

2019 ◽  
Vol 1 (1) ◽  
pp. 30-44 ◽  
Author(s):  
Yuqiang Wang ◽  
Yuguang Wei ◽  
Hua Shi ◽  
Xinyu Liu ◽  
Liyuan Feng ◽  
...  
Keyword(s):  
Integer Programming ◽  
Design Methodology ◽  
Arrival Time ◽  
Programming Model ◽  
Nonlinear Integer Programming ◽  
Content Type ◽  
Proposed Model ◽  
Heavy Haul ◽  
Heavy Haul Railway

Purpose The purpose of this paper is to study the unit train make-up scheme for loaded direction in the heavy haul railway. Design/methodology/approach A 0-1 nonlinear integer programming model with the aim of minimizing the idling period between actual train arrival time and expected train arrival time for all loaded unit trains are proposed. Findings The proposed model is applied into a case study based on Daqin heavy haul railway. Results show that the proposed model can offer operators an optimal unit train make-up scheme for loaded direction in heavy haul railway. Originality/value The proposed model can offer operators an optimal unit train make-up scheme for loaded direction in heavy haul railway.

A fuzzy-logic model for benchmarking concrete roof maintenance

Facilities ◽  
2021 ◽  
Vol 39 (7/8) ◽  
pp. 568-583
Author(s):  
Sanduni Peiris ◽  
Nayanthara De Silva
Keyword(s):  
Fuzzy Logic ◽  
Design Methodology ◽  
Concrete Structures ◽  
Logic Model ◽  
Maintenance Strategies ◽  
Content Type ◽  
Proposed Model ◽  
Study Results ◽  
Decision Making Tool

Purpose Concrete structures undergo early and fast deterioration, which causes defects such as cracks, water leaks and delamination, resulting from a lack of or inefficient maintenance practices. To improve this behaviour, this paper aims to develop a maintenance strategy benchmarking model for concrete structures. Design/methodology/approach Fuzzy logic toolbox on MATLAB R2018a was used to develop the proposed model and it was applied to two cases. A comprehensive literature search was done to review common concrete defects, their impact on the performance and functionality of the structure, effectiveness of maintenance strategies and previous maintenance benchmarking models. The literature findings were further validated through expert interviews which have been incorporated in the model. Findings Case study results show that preventive maintenance (PM), predictive maintenance (PdM) and corrective maintenance (CM) strategies are required more or less in similar combinations for maintenance of concrete roof structures. The best combination for case 1 is 36.42% PM, 35.40% PdM and 28.18% CM, and for case 2 is 35.93% PM, 35.08% PdM and 28.99% CM. According to suitability, they can be ranked as PM > PdM > CM. Originality/value This model will contribute as a comprehensive decision-making tool for building/facility managers. The findings further carry a strong message to those who practice only CM in their buildings.

Attributes of IT certifications aligned to organizations’ needs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Munir de Sá Mussa ◽  
Renata Gomes Cordeiro ◽  
Henrique Da Hora
Keyword(s):  
Information Technology ◽  
Kano Model ◽  
Technology Infrastructure ◽  
Content Type ◽  
One Dimensional ◽  
Information Technology Infrastructure ◽  
Proposed Model ◽  
It Managers ◽  
And Control ◽  
The Relationship

Purpose An area of information technology (IT) in organizations is required to manage resources efficiently. For this, IT certifications are adopted by companies and sought by professionals. However, these have many requirements and to identify which are paramount to the performance of their activities and/or are much more important to IT managers is not a trivial task. The purpose of this study is to identify how the processes of the Information Technology Infrastructure Library (ITIL) v3 and Control Objectives for Information and Related Technology (CobiT) 5 certifications are analyzed by IT managers. Regarding the knowledge of professionals about the processes, which are more important, less important or indifferent in the manager’s view. Design/methodology/approach A survey is carried out with IT managers using questions elaborated according to the Kano model in which the processes of the analyzed certifications are related to classify according to the proposed model. Findings Of the 64 analyzed processes, 20 CobiT processes and 13 ITIL processes were classified as must-be requirements. Another 17 CobiT processes and 9 ITIL processes were classified as one-dimensional and 5 ITIL processes are present in more than one relationship with CobiT processes and, depending on the relationship, they were classified as must-be or one-dimensional requirements. Originality/value It is concluded that this study contributes in the discussion of the importance of the ITIL and CobiT implementations and analyzes the relevance of ITIL and CobiT certification processes in the view of IT managers, providing useful information for the professionals in terms of prioritization of the processes expected by the managers.

Social innovation in a tourist coastal city: a case study in Argentina

2021 ◽  
Vol 17 (1) ◽  
pp. 44-62
Author(s):  
Silvina Elias ◽  
Andrea Cecilia Barbero
Keyword(s):  
Design Methodology ◽  
Social Innovation ◽  
Third Sector ◽  
Public And Private ◽  
Content Type ◽  
Alternative Livelihood ◽  
Social Innovations ◽  
The One ◽  
Private Actors

Purpose This study aims to reflect on the interactions that result from the use of the seacoast in a small touristic town in Argentina. Agents in conflict are both beach users: on the one hand, tourists that enjoy sunbathing and, on the other hand, the artisanal fishermen who use the seacoast as a space for the circulation of tractors and boats and commercialization of their production in informal conditions. The case aimed to provide evidence on social innovation as a mobilizer of the creativity of citizens, the organizations of the third sector and public and private actors for the development of new solutions and better use of common resources. Design/methodology/approach This paper followed the methodology of the centre for research on social innovations (as per its initials in French) as proposed by Tardif and Harrisson (2005). The fieldwork was carried out with interviews to the stakeholders, visits of recognition and direct participation in the territory. Findings The paper provides empirical insights about how an overarching project arises from agreements between stakeholders and a public policy that promotes it. Governance mechanisms to promote sustainable fisheries, to create cooperative management methods and to support alternative livelihood programmes are essential for preventing conflicts and mitigating their impacts on fishing communities. Originality/value The value of this paper is to show how social innovation can emerge from civil society initiatives and how the state can create conditions to favour it, participating and cooperating in a process of co-construction.

Metadata-based data quality assessment

2016 ◽  
Vol 46 (2) ◽  
pp. 232-250 ◽  
Author(s):  
Mustafa Aljumaili ◽  
Ramin Karim ◽  
Phillip Tretten
Keyword(s):  
Content Analysis ◽  
Data Quality ◽  
Design Methodology ◽  
Decision Makers ◽  
Assessment Model ◽  
Content Type ◽  
Data Quality Assessment ◽  
Proposed Model ◽  
Metadata Analysis

Purpose The purpose of this paper is to develop data quality (DQ) assessment model based on content analysis and metadata analysis. Design/methodology/approach A literature review of DQ assessment models has been conducted. A study of DQ key performances (KPIs) has been done. Finally, the proposed model has been developed and applied in a case study. Findings The results of this study shows that the metadata data have important information about DQ in a database and can be used to assess DQ to provide decision support for decision makers. Originality/value There is a lot of DQ assessment in the literature; however, metadata are not considered in these models. The model developed in this study is based on metadata in addition to the content analysis, to find a quantitative DQ assessment.

An integrated FLinPreRa-FQFD approach to leagility assessment: (case study of four industries)

2018 ◽  
Vol 11 (2) ◽  
pp. 331-358
Author(s):  
Mahmoud Moradi ◽  
Nima Esfandiari ◽  
Majid Keshavarz Moghaddam
Keyword(s):  
Practical Implication ◽  
Competitive Advantages ◽  
Direct Evaluation ◽  
Content Type ◽  
Reference Guide ◽  
Proposed Model ◽  
Food And Beverage ◽  
The One ◽  
Consistency Rate

Purpose This paper aims to propose a model to assess leagile strategy effectively as one of the most discussed production and supply chain strategies. Design/methodology/approach This research is based on an integrated FLinPreRa-FQFD approach, which ranks and determines the importance of criteria and indices of the proposed model in an effective way. Findings “Cost” has been taken as the most important competitive advantage in the four selected industries. “Customer and market sensitiveness” has been considered as the most important enabler in three industries (“machinery and equipment,” “textile” and “food and beverage”). “Collaborative relationship” has been also considered as the most important enabler in the “material and chemical products” industry to gain leagility. Practical implication On the one hand, the proposed research model can be used as a reference guide for firms to reach leagility. This model presents indices of leagility at different levels. On the other hand, with respect to the main activities of the Iran Chambers of Commerce, Industries, Mines and Agriculture, including Qazvin’s, committed to provide requirements for economic development, this work provides an opportunity for the implementation of leagility model in 151 active companies. It also gives new insights into the leagility application in the four industries and Qazvin’s Chamber of Commerce, Industries, Mines and Agriculture. Originality/value This research has two main contributions. First, it presents a model of enablers and attributes of leagility, combined with four competitive advantages. Second, the research study is equipped with an integrated and consistent methodology that, first, helps decision makers prioritize their goals and agenda by means of fewer paired comparisons without the need of consistency rate and, second, allows for direct evaluation of impact of enablers on attributes of leagility.

Where are fossil fuels prices heading?

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pierre Rostan ◽  
Alexandra Rostan
Keyword(s):  
Design Methodology ◽  
Fossil Fuels ◽  
Discrete Wavelet ◽  
Energy Prices ◽  
Content Type ◽  
One Dimensional ◽  
West Texas ◽  
Heating Oil ◽  
The One

Purpose The purpose of this paper is to present forecasts of fossil fuels prices until 2030 with spectral analysis to provide a clearer picture of this energy sector. Design/methodology/approach Fossil fuels prices time series are decomposed in simpler signals called approximations and details in the framework of the one-dimensional discrete wavelet analysis. The simplified signals are recomposed after Burg extension. Findings In 2019-2030 average price forecasts of: West Texas intermediate (WTI) oil ($58.67) is above its 1986-2030 long-term mean of $47.83; and coal ($81.01) is above its 1980-2030 long-term mean of $60.98. On the contrary, 2019-2030 average of price forecasts of: Henry Hub natural gas ($3.66) is below its 1997-2030 long-term mean of $4; heating oil ($0.64) is below its 1986-2030 long-term mean of $1.16; propane ($0.26) is below its 1992-2030 long-term mean of $0.66; and regular gasoline ($1.45) is below its 2003-2030 long-term mean of $1.87. Originality/value Fossil fuels prices projections may relieve participants of WTI oil and coal markets but worry participants of Henry Hub, heating oil, propane and regular gasoline markets including countries whose economy is tied to energy prices.

The tragedy of Mariana in management’s tragedy

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carolina Machado Saraiva ◽  
Pamella Thaís Magalhães Ferreira
Keyword(s):  
Design Methodology ◽  
Corporate Crime ◽  
Social Factor ◽  
Content Type ◽  
One Dimensional ◽  
Critical Studies ◽  
Analysis Technique ◽  
The Media ◽  
The One ◽  
Parent Companies

Purpose This paper aims to unveil the spheres that were silenced by the media and academia with regard to the collapse of the Fundão Dam that occurred in 2015, in Mariana (Minas Gerais - Brazil). Design/methodology/approach In an attempt to contribute to studies into the evil side of organizations, the authors use the theoretical contributions of corporate crime and the one-dimensional society. The authors used the “Samarco Mud” corporate crime case as an object of analysis, while a press conference with the company’s CEO and representatives from its parent companies was used as the analytical corpus. For the analysis, the authors used the content analysis technique. Findings The conclusions of this study point to the existence of subjects who were silenced about the phenomenon of the Fundão Dam collapse, a situation that reveals the power exercised by corporations and the totalitarian domination of the one-dimensional society as a social factor that favors the occurrence of corporate crimes. Originality/value The case in question is recent and not fully understood by academia. Neither is its organization around political and social movements understood with regard to the management implications for society and the environment. With a discussion that mixes the concepts of corporate crime and the one-dimensional society, this paper contributes to the base of critical studies in management, especially as far as concerns the mining policies used in the Southern Hemisphere.

The effects of leaders’ behaviors on employees’ resilience

2019 ◽  
Vol 12 (5) ◽  
pp. 318-338
Author(s):  
Reza Salehzadeh
Keyword(s):  
Indirect Effect ◽  
Mixed Method ◽  
Design Methodology ◽  
Hypotheses Testing ◽  
Mixed Method Research ◽  
Kano Model ◽  
Content Type ◽  
One Dimensional ◽  
Employees Satisfaction ◽  
The Impact

Purpose The purpose of this paper is to propose a new typology for classifying the leaders’ behaviors and investigate the effects of leaders’ behaviors on employees’ resilience. Design/methodology/approach This paper used a mixed method research (i.e. interview and questionnaire). First, through the interviews with employees, the leaders’ behaviors were identified. Next, based on the identified behaviors and Kano model the type of each behavior was classified. Finally, according to this classification, the impact of leaders’ behaviors on employees’ resilience was investigated. Findings Based on the results of the interviews, 46 leaders’ behaviors which influence employees’ satisfaction/dissatisfaction were identified out of which 10 behaviors were must-be; 5 behaviors were one-dimensional, 18 behaviors were attractive and 13 behaviors were reverse type. Also, the results of hypotheses testing showed that attractive behaviors have a stronger relationship to employees’ resilience than one-dimensional and must-be behaviors; one-dimensional behaviors have a stronger relationship to employees’ resilience than must-be behaviors; and reverse behaviors have an indirect effect on employees’ resilience. Originality/value This research proposes a new typology for classifying the leaders’ behaviors into the five categories and the approach and findings of this research contribute to the literature of Kano model and leadership theory.

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