An approach about implementation and use of one-stop healthcare service system using RFID technology

Author(s):  
Sun-Jin Kim ◽  
Nae-Su Kim
2014 ◽  
Vol 42 (2/3) ◽  
pp. 120-124
Author(s):  
Lijun Zeng ◽  
Xiaoxia Yao ◽  
Juanjuan Liu ◽  
Qiang Zhu

Purpose – The purpose of this paper is to provide a detailed overview of the China Academic Library and Information system (CALIS) document supply service platform (CDSSP) – its historical development, network structure and future development plans – and discuss how its members make use of and benefit from its various components. Design/methodology/approach – The authors provide a first-person account based on their professional positions at the CALIS Administrative Center. Findings – CDSSP comprises five application systems including a unified authentication system, Saas-based interlibrary loan (ILL) and document delivery (DD) service system, ILL central scheduling and settlement system, File Transfer Protocol (FTP) service system and a service integration interface system. These systems work together to meet the needs of member libraries, other information service institutions, and their end users. CDSSP is widely used by more than 1,100 libraries based on a cloud service strategy. Each year more than 100,000 ILL and DD transactions are processed by this platform. Originality/value – The development of CDSSP makes it becomes true for CALIS to provide one stop information retrieval and supply service. At the same time, it promotes the resource sharing among member libraries to a great degree.


Author(s):  
Hong Li ◽  
Wei Yang ◽  
Yang Xu ◽  
Jianxin Wang ◽  
Liusheng Huang

2020 ◽  
Vol 10 (1) ◽  
pp. 67
Author(s):  
Wael Omran Aly

For many decades, the Egyptian people have suffered from deplorable public healthcare service featured by indolence, malfunction and traditionalism. Although, healthcare is a distinctive service industry concerning various complicated responsibilities; but the consecutive government of Egypt had badly handled such issue. Then, the apathetic performance of the public healthcare service becomes a dilemma for the people of Egypt; especially the poor among them. Therefore, the foundation of an adequate public healthcare service system, that respect the dignity of the people and respond to their arising health care needs; was frequently on the agenda priorities of the Egyptian governments after the 2011 and 2013 uprisings. Hence recently, the government -after reaching political and economic stability- seeks to build an ambitious newly public health care system to meet the expectation of the people to acquire high standard inexpensive and hasty public healthcare services. Consequently, in order to realize such aim; the Egyptian government had established the public agency for accreditation and quality control according to law no.2 of comprehensive healthcare insurance system issued at 2018. Then, it urges a national campaign to reform the public healthcare sector and to develop the efficacy and quality of its services. Hence, this paper aims to propose how the public healthcare organizations in Egypt can tackle various challenges and enhance adequately its capabilities; in order to be able to adopt the proposed Lean Six Sigma (LSS) methodology effectively; which can then provide an adequate framework for creating organized improvement exertions in healthcare; necessary to bestow guidelines on how to manage a quality service system to patient satisfaction by decreasing waste, variation and work disparity in the service processes.


Author(s):  
Chaoyang Li ◽  
Mianxiong Dong ◽  
Jian Li ◽  
Gang Xu ◽  
Xiubo Chen ◽  
...  

2013 ◽  
Vol 433-435 ◽  
pp. 1639-1642
Author(s):  
Li Sheng Li ◽  
Jia Yu Cai ◽  
Xiao Mei Hu

In order to realize the goal of one-stop operation service in the petrochemical industry, according to the integrated device operation and maintenance mode of the domestic large and complex petrochemical industry units, integrated and comprehensive service system of operation and maintenance of petrochemical units is designed. Three subsystems of operation and maintenance management, preventive maintenance, maintenance emergency response are designed into an integrated and comprehensive service system. The system has the characteristics of being integrated, open, easy to extend and maintain. The system is developed and implemented in the petrochemical corporation and has a good prospect of application.


2018 ◽  
Vol 176 ◽  
pp. 03016
Author(s):  
WeiShui Yu ◽  
Qiang Guo ◽  
ChangShou Luo ◽  
YaMing Zheng ◽  
Lu Yang ◽  
...  

The WeChat public platform is a new service platform based on WeChat applications that provides business services and user management for individuals, businesses and organizations. It provides a new solution to the lag of agricultural information dissem-ination in the traditional media. However, services based on Tencent's backend can only meet the basic needs of users and reduce the user's experience in agricultural science and technology consulting process. In order to provide efficient and convenient service to users and solve existing problems in consultation process, the platform-related API were used to upgrade the 12396 hotline WeChat public platform to an integrated agricultural information interactive service system. It mainly carries out the following three aspects to upgrade development. Firstly, 12396 hotline WeChat public platform added two sub-menu items, “use ask” and “expert answer” to push the user’s question to expert directly, reducing the backend customer service’s works and improving the efficiency of problem solving. Secondly, 12396 WeChat public platform upgraded and developed an integrated "one-stop" micro-site to allow users know the agriculture market timely, releasing supply and demand information, etc. Thirdly, the 12396 WeChat public platform combined initiative push information with the user's automatic acquisition of information by sending keywords which increased user selectivity. The upgraded platform has obtained a good preliminary application achievement and recognized and welcomed by users. Finally, we concluded and looked forward to the future development direction of agricultural mobile consulting.


Author(s):  
Seoksoo Kim ◽  
Jae-gu Song ◽  
Byeong Ho Kang ◽  
Tai-hoon Kim ◽  
Gil-cheol Park ◽  
...  

Author(s):  
Aregawi yemane Meresa ◽  
Hagazi Abrha Heniey ◽  
Kidane Gidey

This paper deals with the service performance analysis and improvement using discrete event simulation has been used. The simulation of the heath care has been done by arena master development 14-version software. The performance measurement for this study are patients output, service rate, service efficiency and it is directly related to waiting time of patients in each service station, work in progress, resource utilization.Simulation model was building for Bahir Dar clinic and then, prepared the proposed model for the system. Based on the simulation model run result, the output of the existing healthcare service system is low due to presence of bottlenecks on the service system. Moreover, the station with the largest queue and high resource utilization are identified as a bottleneck. The bottlenecks, which have identified are reduced by using reassigning the existing resources and add new resources and merging the similar services, which has under low resource utilization (nurses). Finally, the researchers have proposed a developed model from different scenarios. Moreover, the best scenario is developed by combining scenario 2 and 3. And then, service efficiency of the healthcare has increased by 9.86 percent, the work in progress (WIP) are reduced by 3 patients from the system and the service capacity of the system is increased 34 to 40 patients per day due to the reduction of bottleneck stations.


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