Study of Performance Measurement Framework On Small Teams Using Agile Project Management and IT Balance Scorecard: Case Studies in IT Companies (Solmit Bangun Indonesia)

Author(s):  
Abdurrahman Abdurrahman ◽  
Rudy Asrianto
2009 ◽  
pp. 2442-2460
Author(s):  
John Gómez ◽  
Alejandro Núñez

This chapter introduces agile project management as a way to improve the processes for software development in small organizations. The chapter contains a description of the main concepts and techniques used along with practical recommendations for their application in real situations. The chapter also analyzes the relationship between these practices and recognized process improvement models like the CMMI and the PMI PMBOK and presents case studies to illustrate implementation.


2021 ◽  
Author(s):  
Andrew Ramsaroop

This research paper investigates the ways in which health was talked about and addressed in Infrastructure Canada’s Smart City Challenge. Using the Smart City Challenge applications as the basis of the research, and two as in depth case studies. The main critiques of Smart City Technologies, as well as the concept of Co Creation, and a Performance Measurement Framework were used to identify if the applications could improve, how and if citizens were engaged meaningfully, and where in the healthcare system will the proposed technologies make measurable improvements. Findings from the study indicate there needs to be: greater protections for individual privacy, greater resident engagement/involvement, having health and wellbeing as core nets of a smart city challenge, and greater protections for indigenous data sovereignty. If these recommendations are taken into account, they will lead to more robust applications in the next iteration Smart City Challenge, and will provide invaluable steps towards greater national data guidelines.


2018 ◽  
Vol 8 (2) ◽  
pp. 194-214 ◽  
Author(s):  
Ali Mohammed Saeed ◽  
Colin Duffield ◽  
Felix Kin Peng Hui

Purpose A study of the current practices for evaluating the ex-post performance of public-private partnership (PPP) school projects in Australia via literature review and qualitative case studies has found that no consistent approach exists for evaluating operational performance. A detailed critique of international PPP audits and practices has identified existing gaps in ex-post performance evaluation. Through a process of comparative analysis and industry confirmation, a performance analysis technique aligned with international practice has been developed that can be utilised by the educational departments across Australia to evaluate the ex-post performance of PPP projects (PPPs). The paper aims to discuss these issues. Design/methodology/approach This paper opted for qualitative archival analysis of case studies using pattern matching, explanation building, time series, and comparative analysis. The data used for document analysis included value reports, project summaries, and contract documents, as well as local and international audit guidelines. Findings This paper reviewed current practices, identified a range of processes, and reported the best practices. However, consideration of the approaches taken in the UK and Australia for evaluating operational performance indicates that current techniques lack consistency. Research limitations/implications The developed ex-post performance measurement framework is limited to Australian PPP school projects and, at this stage, cannot be generalised to other social PPP projects. Practical implications The paper includes implications for the development of better performance evaluation practices and audits. Social implications An enhanced framework for measuring operational performance will increase the accountability of taxpayers in the content of their utilisation by the government. Originality/value This paper presents an enhanced ex-post performance measurement framework for education departments across Australia.


2021 ◽  
Author(s):  
Andrew Ramsaroop

This research paper investigates the ways in which health was talked about and addressed in Infrastructure Canada’s Smart City Challenge. Using the Smart City Challenge applications as the basis of the research, and two as in depth case studies. The main critiques of Smart City Technologies, as well as the concept of Co Creation, and a Performance Measurement Framework were used to identify if the applications could improve, how and if citizens were engaged meaningfully, and where in the healthcare system will the proposed technologies make measurable improvements. Findings from the study indicate there needs to be: greater protections for individual privacy, greater resident engagement/involvement, having health and wellbeing as core nets of a smart city challenge, and greater protections for indigenous data sovereignty. If these recommendations are taken into account, they will lead to more robust applications in the next iteration Smart City Challenge, and will provide invaluable steps towards greater national data guidelines.


Author(s):  
John Gómez ◽  
Alejandro Núñez

This chapter introduces agile project management as a way to improve the processes for software development in small organizations. The chapter contains a description of the main concepts and techniques used along with practical recommendations for their application in real situations. The chapter also analyzes the relationship between these practices and recognized process improvement models like the CMMI and the PMI PMBOK and presents case studies to illustrate implementation.


2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Shradha Gawankar ◽  
Sachin S. Kamble ◽  
Rakesh Raut

This paper aims to propose the idea of briefly explaining the balance scorecard by highlighting its use, application in depth. A critical enabler in achieving desired performance goals is the ability to measure performance. Despite the importance of accurately measuring organizational performance in most areas of academic research, there have been very few studies that have directly addressed the question of how overall organizational performance is or should be measured. Perhaps more importantly, none of these studies seems to have significantly influenced how overall organizational performance is actually measured in most of the empirical research that uses this construct as a dependent measure. The most popular of the performance measurement framework has been the balanced scorecard abbreviated as BSC. The BSC is widely acknowledged to have moved beyond the original ideology. It has now become a strategic change management and performance management process. The approach used in this paper is the combination of literature review on evolution of balance score card and its applications in various sectors/organizations/ areas. This paper identify that the balanced scorecard is a powerful but simple strategic tool and the simplicity of the scorecard is in its design. By encompassing four primary perspectives, the tool allows an organization to turn its attention to external concerns, such as the financial outcomes and its customers expectations, and internal areas, which include its internal processes to meet external requirements and its integration of learning and growth, to successfully meet its strategic expectations. This paper provides a comprehensive overview of the balanced scorecard combined with application and strategy, which are now in a better position to begin to recognize managements expectations and to discover new ways to build value for workplace learning and performance within organization.


2021 ◽  
pp. bmjinnov-2020-000574
Author(s):  
Richard J Holden ◽  
Malaz A Boustani ◽  
Jose Azar

Innovation is essential to transform healthcare delivery systems, but in complex adaptive systems innovation is more than ‘light bulb events’ of inspired creativity. To achieve true innovation, organisations must adopt a disciplined, customer-centred process. We developed the process of Agile Innovation as an approach any complex adaptive organisation can adopt to achieve rapid, systematic, customer-centred development and testing of innovative interventions. Agile Innovation incorporates insights from design thinking, Agile project management, and complexity and behavioural sciences. It was refined through experiments in diverse healthcare organisations. The eight steps of Agile Innovation are: (1) confirm demand; (2) study the problem; (3) scan for solutions; (4) plan for evaluation and termination; (5) ideate and select; (6) run innovation development sprints; (7) validate solutions; and (8) package for launch. In addition to describing each of these steps, we discuss examples of and challenges to using Agile Innovation. We contend that once Agile Innovation is mastered, healthcare delivery organisations can habituate it as the go-to approach to projects, thus incorporating innovation into how things are done, rather than treating innovation as a light bulb event.


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