scholarly journals Exploring patient satisfaction with hospital foodservice: A Swedish study using the Acute Care Hospital Foodservice Patient Satisfaction Questionnaire

Author(s):  
Sofia Rapo ◽  
Ylva Mattson Sydner ◽  
Ethel Kautto ◽  
Agneta Hörnell
2020 ◽  
Vol 2 (1) ◽  
pp. 80-92
Author(s):  
Bruna Dalpizol ◽  
Adriana Hernandes Martins

O estudo do tipo qualitativo avalia os parâmetros determinantes na satisfação global de refeições em quatro Unidades de Alimentação e Nutrição situadas em Cascavel, Paraná, Brasil, a correlação com o grau de apetite, sintomas físicos e gastrointestinais.  Na obtenção dos dados, utilizou-se como base o Questionário de Satisfação em Cuidados Intensivos de Serviço Alimentar do Paciente – ACHFPS - (Acute Care Hospital Foodservice Patient Satisfaction Questionnaire), desenvolvido por Capra et al. (2005). A amostra apresentou 220 indivíduos com idade média de 44,90 ± 19,65 anos, de ambos os sexos e estado de saúde variado. A satisfação global foi satisfatória na maioria das categorias, mas insatisfatória quanto à variedade de frutas e à quantidade da porção ofertada. Não se obteve significância de aceitabilidade entre os gêneros, mas, quando subdivididos por estado de saúde, observou-se maior aceitação em indivíduos com patologias, assim como com relação ao apetite e aos sintomas físicos e gastrointestinais.


2018 ◽  
Vol 3 (3) ◽  
pp. 90-97 ◽  
Author(s):  
Nur Farhana Aminuddin ◽  
Reena Kumari Vijayakumaran ◽  
Shariza Abdul Razak

Background: Foodservice is an important issue in hospital settings, and patients’ levels of satisfaction are often indicated by consumption and plate waste. Objective: The current study compared patient satisfaction in hospital areas and other factors and determined the relationship between patient satisfaction and plate waste. Methods: This quantitative research was performed in four East Malaysian public hospitals. Patients at these hospitals were asked to complete a questionnaire which had three parts: A) general information, B) patient satisfaction questionnaire (Acute Care Hospital Foodservice Patient Satisfaction Questionnaire), and C) plate waste scale (Comstock 6-point scale). Results: A total of 189 patients participated. The results indicated that overall, 53.3%, 29.3%, 14.1%, 2.7%, and 0.5% of respondents rated the hospital foodservice as okay, good, poor, very good, and very poor, respectively. Average plate waste was 35% for all hospitals, and only 11% of patients finished all the food served. Satisfaction with hospital food differed according to the catering system (in-house and outsourced). However, the results also indicated that satisfaction with hospital foodservice was not significantly related to food wastage (r=-0.018, n=189, P=0.809). Conclusion: Various factors in hospital foodservice, especially food quality, should be improved to motivate patients to consume hospital food.


2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Sinha Chandni Sen ◽  
LaSalle Colette ◽  
Argabright Debra ◽  
Hollenbeck Clarie B

2021 ◽  
pp. 1-7
Author(s):  
Martina Madl ◽  
Marietta Lieb ◽  
Katharina Schieber ◽  
Tobias Hepp ◽  
Yesim Erim

<b><i>Background:</i></b> Due to the establishment of a nationwide certification system for cancer centers in Germany, the availability of psycho-oncological services for cancer patients has increased substantially. However, little is known about the specific intervention techniques that are applied during sessions in an acute care hospital, since a standardized taxonomy is lacking. With this study, we aimed at the investigation of psycho-oncological intervention techniques and the development of a comprehensive and structured taxonomy thereof. <b><i>Methods:</i></b> In a stepwise procedure, a team of psycho-oncologists generated a data pool of interventions and definitions that were tested in clinical practice during a pilot phase. After an adaptation of intervention techniques, interrater reliability (IRR) was attained by rating 10 previously recorded psycho-oncological sessions. A classification of interventions into superordinate categories was performed, supported by cluster analysis. <b><i>Results:</i></b> Between April and June 2017, 980 psycho-oncological sessions took place. The experts agreed on a total number of 22 intervention techniques. An IRR of 89% for 2 independent psycho-oncological raters was reached. The 22 techniques were classified into 5 superordinate categories. <b><i>Discussion/Conclusion:</i></b> We developed a comprehensive and structured taxonomy of psycho-oncological intervention techniques in an acute care hospital that provides a standardized basis for systematic research and applied care. We expect our work to be continuously subjected to further development: future research should evaluate and expand our taxonomy to other contexts and care settings.


Author(s):  
Mª José Calero-García ◽  
Alfonso J. Cruz Lendínez

The first objective of this research is to establish and study how the different stages of cognitive impairment and the levels of dependence evolve in patients over 65 years of age, admitted to an acute care hospital, as well as the relationship between these factors and the different social and demographical variables. The results show that the level of dependence decreases suddenly at the time of admission and undergoes a slight recovery at the time of discharge. Although this recovery continues at home after discharge, patients do not get the same level of independence that they used to have before admission. In addition, significant differences in terms of age, marital status and education level were found. In general, our results show that elderly men over 80 years of age, without no education and widowers are more likely to suffer from severe cognitive impairment and be more functionally dependent when admitted to hospital.


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