A Model for Product Development Performance Monitoring Based on Analytic Network Process

Author(s):  
Gu¨ls¸en Akman ◽  
Gu¨l E. Okudan

A well-designed performance measurement system can assess the impact of product development on the whole company. To this end, a set of suitable product development measures can provide valuable information for managing the activities and continuous improvement of the product development process. In this paper, via our literature review, we first establish the gaps with regards to the product development performance measurement. Then, we identify performance criteria for assessing product development process effectiveness based on competitive priorities (cost, quality, flexibility, delivery and innovation) followed by an ANP analysis to develop a model for Product Development Performance Monitoring (PDPM). Finally, using a two tier survey setting, the validity and reliability of the PDPM model are ascertained, and field data for its usage as an assessment tool for product development is demonstrated. The field study was conducted by participation of a sample of manufacturing companies in Turkey.

Author(s):  
Gu¨ls¸en Akman ◽  
Gu¨l E. Okudan

Product development is important more than ever for manufacturing firms. A well-designed performance measurement system can assess the impact of product development on the whole company. Such a system can also be utilized for motivating employees, especially product development staff. Naturally, a set of suitable product development measures can provide valuable information for managing the activities and continuous improvement of the product development process. In this paper, via our literature review, we first establish that “a suitable set of performance measures” to assess product development performance is not readily available. Then, we identified performance criteria for assessing product development process effectiveness based on competitive priorities (cost, quality, flexibility, delivery and innovation) followed by ANP analysis. Finally, using a two tier survey setting, the validity and reliability of the criteria set were ascertained, and field data for its (performance measure set) usage as an assessment tool for product development is demonstrated. The field study was conducted by participation of a sample of manufacturing companies in Turkey.


Author(s):  
Hans Ottosson ◽  
Emma Hirschi ◽  
Christopher A. Mattson ◽  
Eric Dahlin

In this paper we present a starting point for designing for and/or assessing the social impact of engineered products. The starting point is a set of tables comprising products, their general functional characteristics, and the accompanying social impacts. We have constructed these tables by first extracting a set of social impact categories from the literature, then 65 products were qualitatively reviewed to find their social impact. The resulting product impact tables can be used at either the beginning of the product development process to decide what social impact to design for and discover product functions that lead to it, or later to qualitatively assess the social impact of a product being designed and/or to assess the impact of an existing product.


Author(s):  
Andreas Dagman ◽  
Rikard Söderberg

New customer demands and increased legislation drive business-oriented companies into new business models focusing on the entire life cycle of the product. This forces the manufacturing companies into service-oriented solutions as a compliment to the original business areas. Takata [1] postulates that “the goal is no longer to produce products in an efficient way, but rather to provide the functions needed by society while minimizing material and energy consumption”. This new situation affects the product requirements as well as product development process (PD). When focusing on the entire product life cycle, product aspects such as maintenance and repair will receive more attention since the companies will be responsible for them. In the product development process of today, especially in the automotive industry, maintenance and repair aspects (repair and maintenance methods and manuals, for example) are currently taken care of when the product is more or less fully developed. Maintenance and repair requirements are difficult to quantify in terms of core product properties (for vehicles, cost, CO2 emissions, weight, and so on). This leads to difficulties in equally considering maintenance and repair requirements while balancing vast amounts of product requirements. This paper focuses on a comparison and discussion of existing design guidelines affecting the structure and organization of parts in an assembled consumer product, such as Design for Assembly (DFA), Design for Maintenance (DFMa), Design for Service (DFS) and Design for Disassembly (DFD) methods. A tool for evaluation and analyzing product architecture as well as assemblability and maintainability is proposed.


Author(s):  
Amanda Bligh ◽  
Manbir Sodhi

Even though the literature on product and process development is extensive, not much attention has been devoted to categorizing the product development process itself. Existing work on product development processes such as Total Design, Integrated Product and Process Design among others advocate common approaches that should be followed throughout the organization, without any consideration of product characteristics. In this paper we review several existing development methodologies. Extensions of these are categorized by their applicability to different classes of products. We propose that development processes should be matched to product attributes and organization goals. Towards this end, we associate development processes along with their components such as House of Quality, Robust Design, TRIZ etc. with goals such as time to market, customer needs satisfaction, intellectual property generation, protection and exploitation, quality, product cost and others. We examine the impact of this association on the development process itself and propose guidelines for constructing specific processes associated with one or more goals. Tools and benchmarks for various applications are discussed, along with some case studies on the design of different development processes.


2013 ◽  
Vol 12 (06) ◽  
pp. 1333-1360 ◽  
Author(s):  
GÜL E. OKUDAN KREMER ◽  
GÜLŞEN AKMAN

Product Development Process (PDP) has been recognized as a source of competitive profits, and thus, it has received increasing attention. The existing methods for monitoring PDP performance, however, are either cumbersome or fail to connect the competitive priorities to the performance management process. Accordingly, in this paper, a model to evaluate PDP performance is considered as a multi-criteria decision-making problem; and a solution method, based on DEMATEL and ANP, is proposed. The evaluation criteria set was developed using the concept of competitive priorities, and the overall model was applied to an actual data set from a group of machine manufacturers in Turkey. The use scenarios for the model are also discussed.


2001 ◽  
Vol 05 (04) ◽  
pp. 517-542 ◽  
Author(s):  
NEIL ALDERMAN ◽  
ALFRED THWAITES ◽  
DAVID MAFFIN

Many current models of the product development process pay insufficient attention to the impact of project-level influences. This paper looks at the case of the engineering industry in which product development is seen to proceed in two very distinct ways: the traditional process in which development takes place "off-line", and the contract process in which development takes place as part of a contract to manufacture a product for a specific customer. Drawing on two recent studies of engineering product development projects, the paper looks at how project-level influences lead to differences in project organisation and management in terms of the particular project structure adopted and in the involvement of different disciplines, internal and external to the company. This has implications for the way in which companies should interpret generic prescriptions regarding product development.


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