Benchmarking Product Development Performance of Manufacturing Companies Using Analytic Network Process: A Field Study

Author(s):  
Gu¨ls¸en Akman ◽  
Gu¨l E. Okudan

Product development is important more than ever for manufacturing firms. A well-designed performance measurement system can assess the impact of product development on the whole company. Such a system can also be utilized for motivating employees, especially product development staff. Naturally, a set of suitable product development measures can provide valuable information for managing the activities and continuous improvement of the product development process. In this paper, via our literature review, we first establish that “a suitable set of performance measures” to assess product development performance is not readily available. Then, we identified performance criteria for assessing product development process effectiveness based on competitive priorities (cost, quality, flexibility, delivery and innovation) followed by ANP analysis. Finally, using a two tier survey setting, the validity and reliability of the criteria set were ascertained, and field data for its (performance measure set) usage as an assessment tool for product development is demonstrated. The field study was conducted by participation of a sample of manufacturing companies in Turkey.

Author(s):  
Gu¨ls¸en Akman ◽  
Gu¨l E. Okudan

A well-designed performance measurement system can assess the impact of product development on the whole company. To this end, a set of suitable product development measures can provide valuable information for managing the activities and continuous improvement of the product development process. In this paper, via our literature review, we first establish the gaps with regards to the product development performance measurement. Then, we identify performance criteria for assessing product development process effectiveness based on competitive priorities (cost, quality, flexibility, delivery and innovation) followed by an ANP analysis to develop a model for Product Development Performance Monitoring (PDPM). Finally, using a two tier survey setting, the validity and reliability of the PDPM model are ascertained, and field data for its usage as an assessment tool for product development is demonstrated. The field study was conducted by participation of a sample of manufacturing companies in Turkey.


Author(s):  
Hans Ottosson ◽  
Emma Hirschi ◽  
Christopher A. Mattson ◽  
Eric Dahlin

In this paper we present a starting point for designing for and/or assessing the social impact of engineered products. The starting point is a set of tables comprising products, their general functional characteristics, and the accompanying social impacts. We have constructed these tables by first extracting a set of social impact categories from the literature, then 65 products were qualitatively reviewed to find their social impact. The resulting product impact tables can be used at either the beginning of the product development process to decide what social impact to design for and discover product functions that lead to it, or later to qualitatively assess the social impact of a product being designed and/or to assess the impact of an existing product.


Revista Foco ◽  
2019 ◽  
Vol 12 (1) ◽  
pp. 63
Author(s):  
Ricardo Oselame Schiochet

O presente artigo pretende investigar de que forma as mudanças no comportamento do mercado e o crescimento da consciência ambiental tem feito com que os consumidores mudem sua postura e exijam das empresas uma readequação de processos com vistas a adotar métodos de gestão mais alinhados com a questão da sustentabilidade e principalmente dos impactos ambientais de suas ações. Sendo assim, o principal objetivo deste artigo é compreender de que maneira empresas de diferentes segmentos estão implementando os conceitos e ferramentas de ecodesign em seus processos de desenvolvimento de produto. Para tanto, foi realizado um levantamento teórico em periódicos da área, além de um estudo exploratório de campo baseado em entrevistas em profundidade, que mostrou que a motivação das empresas para a adoção de práticas de ecodesign ainda é limitada a cumprir exigências legais, ou como forma de redução de custos. Sob uma perspectiva mercadológica percebe-se que o marketing exerce pouca influência na relação entre o ecodesign e o processo de desenvolvimento de produtos.   This article intends to investigate how changes in market behavior and the growth of environmental awareness have made consumers to change their posture and demand from companies a process readjustment with a view to adopt management methods more in line with sustainability and especially the environmental impacts. Therefore, the main objective of this article is to understand how companies from different segments are implementing ecodesign concepts and tools in their product development processes. For that, a theoretical survey was carried out, as well as an exploratory field study based on in-depth interviews, which showed that the motivation of companies for the adoption of ecodesign practices is still limited to complying legal requirements, or as way of reducing costs.  From a marketing perspective, it is perceived that marketing has little influence on the relationship between ecodesign and product development process.


Author(s):  
Andreas Dagman ◽  
Rikard Söderberg

New customer demands and increased legislation drive business-oriented companies into new business models focusing on the entire life cycle of the product. This forces the manufacturing companies into service-oriented solutions as a compliment to the original business areas. Takata [1] postulates that “the goal is no longer to produce products in an efficient way, but rather to provide the functions needed by society while minimizing material and energy consumption”. This new situation affects the product requirements as well as product development process (PD). When focusing on the entire product life cycle, product aspects such as maintenance and repair will receive more attention since the companies will be responsible for them. In the product development process of today, especially in the automotive industry, maintenance and repair aspects (repair and maintenance methods and manuals, for example) are currently taken care of when the product is more or less fully developed. Maintenance and repair requirements are difficult to quantify in terms of core product properties (for vehicles, cost, CO2 emissions, weight, and so on). This leads to difficulties in equally considering maintenance and repair requirements while balancing vast amounts of product requirements. This paper focuses on a comparison and discussion of existing design guidelines affecting the structure and organization of parts in an assembled consumer product, such as Design for Assembly (DFA), Design for Maintenance (DFMa), Design for Service (DFS) and Design for Disassembly (DFD) methods. A tool for evaluation and analyzing product architecture as well as assemblability and maintainability is proposed.


Author(s):  
Amanda Bligh ◽  
Manbir Sodhi

Even though the literature on product and process development is extensive, not much attention has been devoted to categorizing the product development process itself. Existing work on product development processes such as Total Design, Integrated Product and Process Design among others advocate common approaches that should be followed throughout the organization, without any consideration of product characteristics. In this paper we review several existing development methodologies. Extensions of these are categorized by their applicability to different classes of products. We propose that development processes should be matched to product attributes and organization goals. Towards this end, we associate development processes along with their components such as House of Quality, Robust Design, TRIZ etc. with goals such as time to market, customer needs satisfaction, intellectual property generation, protection and exploitation, quality, product cost and others. We examine the impact of this association on the development process itself and propose guidelines for constructing specific processes associated with one or more goals. Tools and benchmarks for various applications are discussed, along with some case studies on the design of different development processes.


2001 ◽  
Vol 05 (04) ◽  
pp. 517-542 ◽  
Author(s):  
NEIL ALDERMAN ◽  
ALFRED THWAITES ◽  
DAVID MAFFIN

Many current models of the product development process pay insufficient attention to the impact of project-level influences. This paper looks at the case of the engineering industry in which product development is seen to proceed in two very distinct ways: the traditional process in which development takes place "off-line", and the contract process in which development takes place as part of a contract to manufacture a product for a specific customer. Drawing on two recent studies of engineering product development projects, the paper looks at how project-level influences lead to differences in project organisation and management in terms of the particular project structure adopted and in the involvement of different disciplines, internal and external to the company. This has implications for the way in which companies should interpret generic prescriptions regarding product development.


2013 ◽  
Vol 61 (1) ◽  
Author(s):  
Amran Rasli ◽  
Saif ur Rehman Khan ◽  
Tan Owee Kowang

Taking into account the customers, supplier and organization involvement in the new product development (NPD), this article focuses on the synthesis, evaluation, and selection of various sub-factors of concurrent engineering involved in new product development process. The aim of this study was to provide the reliability and validity of six sub-factors of concurrent engineering model of the 49-item questionnaire and to analyze its association with concurrent engineering and new product development process in a sample of 35 manufacturing and services organization located in Johor, Malaysia. Methods: A self reported survey was conducted in 35 manufacturing and services organization located in Johor, Malaysia. Results: Appropriate internal consistencies of the six sub-scales: customers relationship, team development, continuity, tools and techniques, suppliers involvement and corporate focus and their association with concurrent engineering, were obtained. Zero-order correlation and regressions analysis replicated the theoretically assumed structure of the effective concurrent engineering (ECE). Evidence of criterion validity was obtained from cross-correlations of the scales and from their linear and multiple regression analysis. Finally, all seven scales were associated with a highly significant ratio of concurrent engineering as predicted by fundamental theory. Conclusion: Based on the results of this study the seven version of the model, questionnaire is considered a reliable and valid instrument for measuring association in developing the new complex product development process.


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