Workshop: Interviewing Skills for Scientists and Technical Professionals

Substantial resources have been dedicated to designing and implementing training courses that focus on enhancing the interviewing skills of police officers. Laboratory research studies and real-world assessments of the effectiveness of interview training courses, however, have found notably mixed results. In this article, empirical studies ( N = 30) that have assessed the effectiveness of police interview and interrogation training courses were systematically reviewed. We found a wide variation in terms of the type, length, and content of the training courses, the performance criteria used to assess the training effectiveness, and the impact of the training courses on interviewing performance. Overall, the studies found that basic interviewing skills can be developed to a certain level through even short evidence-based training courses. More cognitively demanding skills, such as question selection and meaningful rapport-building, showed less of an improvement post training. The courses that included multiple training sessions showed the most consistent impact on interviewing behavior. This review also indicated a need for more systematic research on training effectiveness with more uniform and longer-term measures of effectiveness. Our findings should help guide future research on this specific topic and inform the training strategies of law enforcement and other investigatory organizations.

How Can Local Government Become an Employer of Choice for Technical Professionals? Lessons and Experiences From the City of Phoenix

Review of Public Personnel Administration ◽

10.1177/0734371x05276218 ◽

2005 ◽

Vol 25 (3) ◽

pp. 225-242 ◽

Cited By ~ 7

Author(s):

G. Zhiyong Lan ◽

Lera Riley ◽

N. Joseph Cayer

Keyword(s):

Local Government ◽

Employer Of Choice ◽

The City ◽

Technical Professionals

Using Videorecording to Enhance the Development of Novice Researchers' Interviewing Skills

International Journal of Qualitative Methods ◽

10.1177/160940690700600104 ◽

2007 ◽

Vol 6 (1) ◽

pp. 36-50 ◽

Cited By ~ 3

Author(s):

Lisbeth Uhrenfeldt ◽

Barbara Paterson ◽

Elisabeth O. C. Hall

Keyword(s):

Interviewing Skills

A Structured-Training Approach to Teaching Diagnostic Interviewing

Teaching of Psychology ◽

10.1177/009862839402100304 ◽

1994 ◽

Vol 21 (3) ◽

pp. 144-150 ◽

Cited By ~ 1

Author(s):

Susan M. Bögeis

Keyword(s):

Mental Health ◽

Health Professions ◽

Simulated Patients ◽

Training Methods ◽

The Past ◽

Training Approach ◽

Interviewing Skills ◽

Recent Developments ◽

Approach To Teaching ◽

Clinical Problems

In this article, recent developments in the teaching of diagnostic-interviewing skills in the mental health professions are discussed. First, the tasks and skills of the diagnostic interviewer are analyzed. Second, empirical evidence on effective interviewing styles is outlined. Third, training methods for teaching diagnostic interviewing are reviewed. A training program, developed to teach diagnostic interviewing to undergraduates, is then described. The program is highly structured, and simulated patients are used to introduce complex clinical problems and to evaluate students’ emerging competencies. Student and trainer satisfaction with the program has been high during the past 6 years.

Developing Petroleum Engineering Young Technical Professionals in Shell Nigeria - The Well Site Petroleum Engineer Model

10.2118/150754-ms ◽

2011 ◽

Author(s):

Sophia Ebitu

Keyword(s):

Petroleum Engineering ◽

Petroleum Engineer ◽

Technical Professionals

The Hypothesis-Testing Game: A Training Tool for the Graduate Interviewing Skills Course

Teaching of Psychology ◽

10.1207/s15328023top1503_8 ◽

1988 ◽

Vol 15 (3) ◽

pp. 139-141 ◽

Cited By ~ 3

Author(s):

Kathryn M. Rickard ◽

Robert W. Titley

Keyword(s):

Hypothesis Testing ◽

Positive Feedback ◽

Student Ratings ◽

Hypothesis Generation ◽

Graduate Level ◽

Training Tool ◽

Interviewing Skills

This article describes an interviewing game used in a graduate-level interviewing skills course. The goal of the game is to teach basic components of the interviewing process such as comfort with the interview, microcounseling skills, hypothesis generation, and hypothesis testing. The instructor plays the part of a client and is interviewed by two teams of students. Roles of students in the game and game procedure are explained. Favorable student ratings and positive feedback have been received.