CLASSIFYING CREDIT CARD ACCOUNTS FOR BUSINESS INTELLIGENCE AND DECISION MAKING: A MULTIPLE-CRITERIA QUADRATIC PROGRAMMING APPROACH

Author(s):  
YONG SHI ◽  
YI PENG ◽  
GANG KOU ◽  
ZHENGXIN CHEN

A major challenge in credit card portfolio management is to classify and predict credit cardholders' behaviors in a reliable precision because cardholders' behaviors are rather dynamic in nature. This is crucial for creditors because it allows them to take proactive actions and minimize charge-off and bankruptcy losses. Although the methods used in the area of credit portfolio management have improved significantly, the demand for alternative and sophisticated analytical tools is still strong. The objective of this paper is to propose a multiple criteria quadratic programming (MCQP) to classify credit card accounts for business intelligence and decision making. MCQP is intended to predict credit cardholders' behaviors from a nonlinear perspective that is justifiable because both the objective functions and constraints in credit card accounts classification may be nonlinear. Using a real-life credit card dataset from a major US bank, the MCQP method is compared with popular and similar classification methods: linear discriminant analysis, decision tree, multiple criteria linear programming, support vector machine, and neural network. The results indicate that MCQP is a promising business intelligence method in credit card portfolio management.

Author(s):  
YONG SHI ◽  
YI PENG ◽  
WEIXUAN XU ◽  
XIAOWO TANG

Data mining becomes a cutting-edge information technology tool in today's competitive business world. It helps the company discover previously unknown, valid, and actionable information from various and large databases for crucial business decisions. This paper provides a promising approach of data mining to classify the credit cardholders' behavior through multiple criteria linear programming. After reviewing the history of linear discriminant analyses, we will describe first a model for classifying two-group (e.g. bad or good) credit cardholder behaviors, and then a three-group (e.g. bad, normal, or good) credit model. Besides the discussion of the modeling structure, we will utilize the well-known commercial software package SAS to implement this technology by using a real-life credit card data warehouse. A number of potential business and financial applications will be finally summarized.


2008 ◽  
pp. 26-49 ◽  
Author(s):  
Yong Shi ◽  
Yi Peng ◽  
Gang Kou ◽  
Zhengxin Chen

This chapter provides an overview of a series of multiple criteria optimization-based data mining methods, which utilize multiple criteria programming (MCP) to solve data mining problems, and outlines some research challenges and opportunities for the data mining community. To achieve these goals, this chapter first introduces the basic notions and mathematical formulations for multiple criteria optimization-based classification models, including the multiple criteria linear programming model, multiple criteria quadratic programming model, and multiple criteria fuzzy linear programming model. Then it presents the real-life applications of these models in credit card scoring management, HIV-1 associated dementia (HAD) neuronal dam-age and dropout, and network intrusion detection. Finally, the chapter discusses research challenges and opportunities.


2011 ◽  
Vol 7 (3) ◽  
pp. 88-101 ◽  
Author(s):  
DongHong Sun ◽  
Li Liu ◽  
Peng Zhang ◽  
Xingquan Zhu ◽  
Yong Shi

Due to the flexibility of multi-criteria optimization, Regularized Multiple Criteria Linear Programming (RMCLP) has received attention in decision support systems. Numerous theoretical and empirical studies have demonstrated that RMCLP is effective and efficient in classifying large scale data sets. However, a possible limitation of RMCLP is poor interpretability and low comprehensibility for end users and experts. This deficiency has limited RMCLP’s use in many real-world applications where both accuracy and transparency of decision making are required, such as in Customer Relationship Management (CRM) and Credit Card Portfolio Management. In this paper, the authors present a clustering based rule extraction method to extract explainable and understandable rules from the RMCLP model. Experiments on both synthetic and real world data sets demonstrate that this rule extraction method can effectively extract explicit decision rules from RMCLP with only a small compromise in performance.


2019 ◽  
Vol 22 (03) ◽  
pp. 1950021 ◽  
Author(s):  
Huei-Wen Teng ◽  
Michael Lee

Machine learning has successful applications in credit risk management, portfolio management, automatic trading, and fraud detection, to name a few, in the domain of finance technology. Reformulating and solving these topics adequately and accurately is problem specific and challenging along with the availability of complex and voluminous data. In credit risk management, one major problem is to predict the default of credit card holders using real dataset. We review five machine learning methods: the [Formula: see text]-nearest neighbors decision trees, boosting, support vector machine, and neural networks, and apply them to the above problem. In addition, we give explicit Python scripts to conduct analysis using a dataset of 29,999 instances with 23 features collected from a major bank in Taiwan, downloadable in the UC Irvine Machine Learning Repository. We show that the decision tree performs best among others in terms of validation curves.


Author(s):  
JING HE ◽  
XIANTAO LIU ◽  
YONG SHI ◽  
WEIXUAN XU ◽  
NIAN YAN

Behavior analysis of credit cardholders is one of the main research topics in credit card portfolio management. Usually, the cardholder's behavior, especially bankruptcy, is measured by a score of aggregate attributes that describe cardholder's spending history. In real-life practice, statistics and neural networks are the major players to calculate such a score system for prediction. Recently, various multiple linear programming-based classification methods have been promoted for analyzing credit cardholders' behaviors. As a continuation of this research direction, this paper proposes a heuristic classification method by using the fuzzy linear programming (FLP) to discover the bankruptcy patterns of credit cardholders. Instead of identifying a compromise solution for the separation of credit cardholder behaviors, this approach classifies the credit cardholder behaviors by seeking a fuzzy (satisfying) solution obtained from a fuzzy linear program. In this paper, a real-life credit database from a major US bank is used for empirical study which is compared with the results of known multiple linear programming approaches.


2021 ◽  
Vol 16 ◽  
pp. 23-43
Author(s):  
Mouna Regaieg Cherif ◽  
◽  
Hela Moalla Frikha ◽  

This study aims to develop a new Interval Rough COmbinative Distance-based Assessment (IR CODAS) method for handling multiple criteria group decision making problems using linguistic terms. A single decision maker is unable to express his opinions or preferences on multiple criteria decisions, while a Multi-Criteria Group Decision Making MCGDM process ensures successful outcomes when handling greater imprecision and vagueness information. A real-life case study of risk assessment is investigated using our proposed IR-CODAS method to test and validate its application; a sensitivity analysis is also performed. Keywords: Interval Rough Numbers, group decision making, IR-CODAS method, risk assessment.


2019 ◽  
Vol 2019 ◽  
pp. 1-12 ◽  
Author(s):  
M. Sarwar Sindhu ◽  
Tabasam Rashid ◽  
Agha Kashif ◽  
Juan Luis García Guirao

Probabilistic interval-valued hesitant fuzzy sets (PIVHFSs) are an extension of interval-valued hesitant fuzzy sets (IVHFSs) in which each hesitant interval value is considered along with its occurrence probability. These assigned probabilities give more details about the level of agreeness or disagreeness. PIVHFSs describe the belonging degrees in the form of interval along with probabilities and thereby provide more information and can help the decision makers (DMs) to obtain precise, rational, and consistent decision consequences than IVHFSs, as the correspondence of unpredictability and inaccuracy broadly presents in real life problems due to which experts are confused to assign the weights to the criteria. In order to cope with this problem, we construct the linear programming (LP) methodology to find the exact values of the weights for the criteria. Furthermore these weights are employed in the aggregation operators of PIVHFSs recently developed. Finally, the LP methodology and the actions are then applied on a certain multiple criteria decision making (MCDM) problem and a comparative analysis is given at the end.


Author(s):  
Pandian M. Vasant ◽  
R. Nagarajan ◽  
Sazali Yaacob

The modern trend in industrial application problem deserves modeling of all relevant vague or fuzzy information involved in a real decision making problem. In the first part of the paper, some explanations on tri partite fuzzy linear programming approach and its importance have been given. In the second part, the usefulness of the proposed S-curve membership function is established using a real life industrial production planning of a chocolate manufacturing unit. The unit produces 8 products using 8 raw materials, mixed in various proportions by 9 different processes under 29 constraints. A solution to this problem establishes the usefulness of the suggested membership function for decision making in industrial production planning. Key words: Fuzzy linear programming, Satisfactory solution; Decision maker; Implementer; Analyst; Fuzzy constraint; Vagueness.


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