IV.C.3 Singapore Ministerial Declaration on Trade in Information Technology Products (13 December 1996)

2014 ◽  
pp. 1-12 ◽  
2020 ◽  
Vol 1 (2) ◽  
pp. 110-114
Author(s):  
Ahmad Suryadi ◽  
Novrita Mulya Rosa ◽  
Reko Syarif Hidayatullah

Information technology not only affects an information system, but also affects everyday life. These influences include lifestyles that begin to change along with the growth of information technology products. One of the information technologies applied in the marketing world is the application of popular e-commerce based marketing media. The problem found at Binakheir Kindergarten was that the income of teachers and staff was still insufficient to meet their daily needs. Referring to this matter, the enthusiasm in carrying out tasks was reduced. The next problem encountered was that teachers do not understand and do not have any skill in creating and managing an online store. This community service activity was carried out with the aim of increasing knowledge and improving teachers’ skills in entrepreneurship and utilizing e-commerce as a medium for marketing the products they sell. The preparation stages applied in this activity consisted of partner surveys, licensing and material preparation. While the implementation stage of this activity included the socialization method of program introduction presentations, discussions and the practice of creating and managing an online store. The evaluation stage of this activity aimed to determine the ability of partners before and after the training. The results of this conducted activity indicated that there was an interest in entrepreneurship that arises from partners and an increase in partners’ knowledge and skills in creating and managing online stores. Abstrak Teknologi Informasi tidak hanya mempengaruhi sebuah system informasi, namun memiliki pengaruh dalam kehidupan sehari-hari, gaya hidup mulai berubah seiring dengan pertumbuhan produk-produk teknologi informasi yang semakon berkembang. Impementasi teknologi informasi dalam dunia pemasaran, salahsatunya melalui penerapan media pemasaran berbasis e-commerce popular. Permasalahan yang ditemukan di Pra TK / TK Binakheir yaitu penghasilan para guru dan staf yang belum cukup untuk memenuhi kebutuhan keseharian mereka. Hal ini menyebabkan berkurangnya semangat dalam menjalankan tugas. Permasalahan berikutnya adalah guru belum memahami dan memiliki ketrampilan dalam pembuatan dan pengoperasionalan toko online. Tujuan kegiatan pengabdian masyarakat ini adalah untuk menambah pengetahuan dan meningkatkan ketrampilan guru dalam berwirausaha dan memanfaatkan e-commerce sebagai media pemasaran produk yang mereka jual. Tahap persiapan terdiri dari survey ke mitra, perijinan dan penyiapan meteri Tahap pelaksanaan menggunakan metode sosialisasi presentasi pengenalan program, diskusi dan praktik pembuatan dan pengoperasionalan toko online. Tahap Evaluasi kegiatan bertujuan untuk mengetahui kemampuan mitra sebelum dan sesudah pelatihan. Hasil dari kegiatan adalah timbulnya minat berwirausaha dari mitra dan erjadinya peningkatan pengetahuan dan keterampilan mitra membuat dan mengelola toko online.


Author(s):  
Nelson Leung ◽  
Sim Kim Lau

Information technology has changed the way organizations function. This resulted in the reliance of help desks to deal with information technology related areas such as hardware, software, and telecommunication. Besides, the adoption of business process reengineering and downsizing has led to the shrinkage of the sizes of help desks. Consequently, the help desks have to cover more information technology products and resolute more technical enquiries with less staff. Thus, the outcome is clear that users have to wait comparably longer before the help desk staff are available to offer assistance. This chapter describes the development of help desk, ranging from help desk structures to support tools. This chapter also discusses the application of knowledge management techniques in the development of a proposed conceptual knowledge management framework and a proposed redistributed knowledge management framework. While the conceptual knowledge management framework proposes a standard methodology to manage help desk knowledge, the proposed redistributed knowledge management framework allows simple and routine enquiries to be rerouted to a user self-help knowledge management system. The proposed system also enables help desk to provide technical knowledge to users 24 hours a day, 7 days a week. Regardless of time and geographical restrictions, users can solve their simple problems without help desk intervention simply by accessing the proposed system through portable electronic devices.


2011 ◽  
pp. 42-87
Author(s):  
Ashutosh Deshmukh

The Internet spins a vast web of information across the globe. Data and information flow freely — available to anyone for learning, understanding and analysis. Organizations can cooperate across departments, regions and countries. ERP II and ECM herald the era of intra- and inter-business collaboration. Sounds wonderful – what is the problem? The problem is as old as mainframe vs. PC and Windows vs. Macintosh. Data can move freely but are not standardized. Data streams have no universal meanings; consequently, data are not understood by all systems, analyzed easily, translated across different languages and human readable, among other things. Specialized hardware and software is needed for data decoding, and if the required tools are not available, then you are out of luck. This problem is not only confined to the Internet. A great deal of money (by one estimate, almost 20% of the U.S. gross national product) is spent on generating new information, and more than 90% of this information is in documents, not in databases. Businesses in the U.S. produce approximately 100 billion documents per year. This information is stored in various formats across a range of computer systems. These disparate storage formats cause severe problems in accessing, searching and distributing this information. Any solution (a combination of information technology products and services) that manages information across diverse software and hardware platforms must address a few key requirements. First, these solutions should be transparent to users. The technical details should not be handled by users. Second, users should be able to save data and information in the desired format; for example, databases, text files or proprietary formats. Third, a solution must intelligently retrieve data and information. This solution should be knowledgeable regarding meaning of the information itself. Finally, such solution should be capable of providing the desired output — print, screen, Web or CD/DVD format.


2020 ◽  
Vol 37 (4) ◽  
pp. 1015-1046
Author(s):  
D. Harrison McKnight ◽  
Peng Liu ◽  
Brian T. Pentland

2008 ◽  
Vol 123 (5) ◽  
pp. 3160-3160 ◽  
Author(s):  
Willem M. Beltman ◽  
Rina A. Doherty ◽  
Eric Salskov ◽  
Philip J. Corriveau ◽  
Doug Gabel ◽  
...  

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