Embedding Social Innovation: Shaping Societal Norms and Behaviors Throughout the Innovation Process

2017 ◽  
Vol 58 (5) ◽  
pp. 963-1002 ◽  
Author(s):  
Henrike Purtik ◽  
Daniel Arenas
Keyword(s):  
Positive Emotions ◽  
Social Innovation ◽  
Institutional Environment ◽  
Innovation Process ◽  
Change Processes ◽  
Societal Challenges ◽  
Societal Norms ◽  
Different Types ◽  
Different Characteristics

New products and services that tackle grand societal challenges often require changes in societal norms, values, and expectations. This research investigates the question of how innovating actors shape these informal institutions throughout the innovation process by drawing on the literature on social innovation and institutional theory. In a comparison of four case studies, we observe that all innovating actors under study engage in a diverse set of practices to challenge and shape societal norms and expectations as well as user habits and routines throughout the innovation process. These activities can be clustered into unilateral, bilateral, and multilateral change processes, depending on the number of actors involved. Our findings highlight how different types of direct and indirect interactions between innovating actors and users along the innovation process shape the understanding of social innovation, and stress the central role of physical experiences and positive emotions among (future) users. Thereby, we provide for a more nuanced view of how companies that aim to bring technologies with different characteristics of innovativeness to the market shape the informal institutional environment throughout the different phases of the innovation process.

Between Isolation and Assimilation

2021 ◽  
pp. 1-15
Author(s):  
Nick Williams
Keyword(s):  
Economic Activity ◽  
Institutional Environment ◽  
Home Country ◽  
Negative Impact ◽  
Policy Actors ◽  
The World ◽  
Different Types ◽  
Negative Perceptions ◽  
At Home

The chapter introduces key debates related to the role of the diaspora in their home economies, particularly the role that they can play as returnee entrepreneurs. With increased movements of people around the world, the role of transnational economic activity is becoming ever more significant. The chapter shows that the diaspora can be caught between isolation and assimilation. They can be isolated because of their years living abroad, as well as their negative perceptions of the institutional environment at home. Yet many of them also wish to become more assimilated and have an emotional desire to help their home country. Many stay away and do not invest. Those who return later can seek to avoid the negative impact of barriers to entrepreneurship, and can for example avoid government engagement activities as they mistrust policy actors’ intentions. The chapter sets out the implications of these different types of engagement for homeland economies.

Knowledge Codification, Exploitation, and Innovation: The Moderating Influence of Organizational Controls in Chinese Firms

2010 ◽  
Vol 6 (2) ◽  
pp. 219-241 ◽  
Author(s):  
Yuan Li ◽  
Soo-Hoon Lee ◽  
Xiyao Li ◽  
Yi Liu
Keyword(s):  
Innovation Process ◽  
Theoretical Development ◽  
Endogenous Innovation ◽  
Knowledge Exploitation ◽  
Organizational Controls ◽  
Knowledge Codification ◽  
Development Professionals ◽  
Different Types ◽  
Clan Control

This study examines how firms use organizational controls in the knowledge exploitation process to enhance endogenous innovation. Some past studies have shown that controls restrict the flexibility needed in innovation, whereas others have shown that controls enhanced innovation by directing the efforts of research and development professionals. Thus, we extend the theoretical development of organizational control theory to examine how different types of organizational controls (clan, behaviour, and output controls) play different roles at different points in the innovation process. First, we propose that codifying knowledge enhances its level of exploitation, with clan control serving as a moderator. Next, we propose that knowledge exploitation enhances endogenous innovation with behaviour and output controls serving as moderators. Our results from a sample of 607 Chinese manufacturing firms show that clan control moderated the knowledge codification–exploitation relationship positively. Behaviour control moderated the knowledge exploitation–innovation relationship positively, but output control had an inverse U-shaped moderating influence in this relationship. The results indicate that examining different types of organizational controls at different points in the knowledge management process provides a more comprehensive understanding for the role of controls in innovation.

How emotions affect restaurant digital ordering experiences: a comparison of three ordering methods

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xi Y. Leung ◽  
Han Wen
Keyword(s):  
Positive Emotions ◽  
Negative Emotion ◽  
Negative Emotions ◽  
Restaurant Industry ◽  
Content Type ◽  
Different Types ◽  
Expectancy Disconfirmation ◽  
Quick Service ◽  
The Relationship

Purpose The purpose of this study is to examine the role of consumption emotion in the digital food-ordering experience by comparing the performances of the three digital ordering methods in an experimental design. Design/methodology/approach A research model was developed based on the Feelings-as-Information (FaI) theory and the expectancy-disconfirmation theory. A 3 × 2 between-subjects lab experiment was conducted to compare the three digital ordering methods (online, mobile or chatbot) in two different types of restaurants (quick-service or full-service). Findings The results indicate that the chatbot ordering method evoked more negative emotions and less positive emotions than the other two methods. The online ordering method worked the best for quick-service restaurants, whereas the mobile ordering method was most suitable for full-service restaurants. Both positive and negative emotions (comfort and annoyance) significantly mediated the relationships between the ordering method and internal responses (satisfaction and behavioral intention). Only one negative emotion (anger) significantly mediated the relationship between the ordering method and order amount. Originality/value This is the first study that attempts to explore and compare consumers’ emotional responses resulting from restaurant digital ordering experiences in the context of the three food-ordering methods. The use of the FaI theory strengthens the theoretical foundation of research on emotion in the hospitality field. This study also pioneers the application of chatbot technology in the restaurant industry.

The role of intangible human capital in innovation diversification: linking behavioral competencies with different types of innovation

2019 ◽  
Vol 29 (3) ◽  
pp. 661-681 ◽  
Author(s):  
Sara Bonesso ◽  
Fabrizio Gerli ◽  
Claudio Pizzi ◽  
Richard Eleftherios Boyatzis
Keyword(s):  
Human Capital ◽  
Innovation Process ◽  
Black Box ◽  
Footwear Industry ◽  
Different Types ◽  
Innovation Capacity ◽  
Italian Context ◽  
The Relationship ◽  
Behavioral Competencies

Abstract This article advances the literature that has recently drawn attention to the intangible elements of human capital for innovation, investigating the relationship between behavioral competencies and the ability to attain different types of innovation, namely product, process, marketing, and organizational. Through a study of a sample of managers performing key roles in the innovation process within the luxury high-fashion footwear industry in the Italian context, we found that the ability to attain diversification of innovation depends on the use of a broad portfolio of behavioral competencies. Adopting a multimethod analysis, we also open the black box of the relationship between innovation typology and behavioral competencies, demonstrating how different combinations of competencies explain the achievement of particular types of innovation. Managerial insights on how to improve the innovation capacity of managers in the workplace are provided.

From technological to social innovation – the changing role of principal investigators within entrepreneurial ecosystems

2020 ◽  
Vol 39 (5) ◽  
pp. 739-752 ◽  
Author(s):  
Johannes Carl
Keyword(s):  
Paradigm Shift ◽  
Social Innovation ◽  
Innovation Process ◽  
Scientific Change ◽  
Quadruple Helix ◽  
Content Type ◽  
Principal Investigators ◽  
Entrepreneurial Ecosystems ◽  
Research Fields

PurposeBy taking a micro-level perspective, this paper aims to examine the influence of the ongoing paradigm shift from technological to social innovation on principal investigators (PIs) and thereby links the two emerging research fields of entrepreneurial ecosystems and social innovation. The purpose of this paper is to build the basis for future empirical analyses.Design/methodology/approachThe paper is a conceptual paper and therefore focuses on theoretical considerations. Taking a quadruple helix approach, PIs are outlined as central actors of entrepreneurial ecosystems and transformative agents of the innovation process.FindingsPIs can proactively shape the innovation process and thus the shift from technological to social innovation, through various channels. They can affect all other actors of the quadruple helix, e.g. by exerting influence on the process of scientific change, on the public opinion and/or on the industry partners. Further, the paradigm shift might change the universities' role in the quadruple helix, substantiating their importance in the process of social change.Practical implicationsAs PIs are influencing all other actors of the quadruple helix, they are central actors of entrepreneurial ecosystems and thus crucial players in the innovation process. Hence, they need to be supported in fulfilling their role of transformative agents, accelerating and shaping the paradigm shift from technological to social innovation. Universities should therefore reconsider their missions and vision as well as their role within the society.Originality/valueThis paper considers the influence of an ongoing paradigm shift from technological to social innovation on entrepreneurial ecosystems. This work focuses especially on the PIs' role as transformative agents. Therefore, it builds a bridge from entrepreneurial ecosystems to social innovation and thus contributes to both research fields. Moreover, the paper shows the great potential of PIs to influence and shape social innovation.

scholarly journals СТРАТЕГІЯ РОЗВИТКУ ЯК КЛЮЧОВИЙ ФАКТОР ПІДВИЩЕННЯ ЕФЕКТИВНОСТІ ДІЯЛЬНОСТІ УНІВЕРСИТЕТУ

2021 ◽  
pp. 8-17
Author(s):  
Талят Е. Бєлялов
Keyword(s):  
Higher Education ◽  
Development Strategy ◽  
Program Implementation ◽  
Social Innovation ◽  
Higher Education Institutions ◽  
Development Program ◽  
Innovation Process ◽  
Competitive Strategies ◽  
Technological Mode

The article seeks to search for new pathways to increase the performance efficiency of higher education institutions. In particular, it is argued that the key point in shaping a new role of universities in society, which assumes building a development strategy, is the idea of a "technological mode". The social innovation process paradigm is being realized through technological change accompanied by the emergence of products with new functional properties to meet new demands. The role of higher education institutions within a certain technological mode is not limited to traditional issues of workforce training for the economy, it should be also focused towards developing organizational and economic innovations to reduce the implementation cycle and building an innovation-driven management system in an organization. Modern universities not only maintain but also expand their role in the transition to the sixth technological mode of the economy, as they are viewed as the few institutional societal structures that are capable to build relevant competencies for a successive technological mode in the process of their educational, research and innovative activities. The paradigm to enhance the research potential of universities should rely upon a fundamentally new development strategy for higher education institutions which can ensure their active participation in the new technological mode on a regular, sustainable basis and thus realize the new role of universities in society. Insights into development strategies of domestic universities have revealed that on the whole they are quite typical consisting of following sections: general provisions, mission, strategic goal and objectives of university development, program activities and stages of their implementation, financial support for the program; expected outcomes and program implementation risks. The research findings on higher education practices in Ukraine demonstrate that they are based on competitive strategies which are viewed as a set of actions to meet the overall goals of HEIs with due regard to education and labour market demands. It is argued that a robust development strategy and its consistent implementation might become a driving factor to boost the efficiency of higher education institutions.

The Role of Peripheral Feedback in Emotional Experience With Music

2004 ◽  
Vol 22 (1) ◽  
pp. 79-115 ◽  
Author(s):  
Nicola Dibben
Keyword(s):  
Positive Emotions ◽  
Emotional Experience ◽  
Physiological Arousal ◽  
Situational Factors ◽  
Control Group ◽  
Body State ◽  
Different Types ◽  
Intensity Of Emotion ◽  
Different Levels

Given evidence from other domains that peripheral feedback can influence emotional experience, two experiments are reported that investigate the role of physiological arousal in determining the intensity and valence of emotion experienced when listening to music. In the first experiment, two groups of participants, with different levels of induced physiological arousal, rated four excerpts of music on 10 emotion scales in terms of the emotion they felt while listening to the music and the emotion they thought the music was intended to express. Participants who had exercised immediately before making the emotion judgments reported more intense experiences of emotion felt while listening to the music than did participants who had relaxed. Arousal manipulation had no effect on ratings of the emotion thought to be expressed by the music. These results suggest that arousal influences the intensity of emotion experienced with music and therefore that people use their body state as information about the emotion felt while listening to music. A second experiment investigated this effect in more detail. Independent groups were used to test three different types of induced arousal, with separate groups for ratings of emotion felt and emotion expressed by the music. Participants who had exercised reported intensified experience of positive emotions, in response to pieces that were positive in valence, than did a control group. The article concludes that body state can influence emotional experience with music and presents this as evidence for the role of personal and situational factors in the emotional experience of music.

Considering the Demand Side Response of Electric Vehicle to Grid

2014 ◽  
Vol 953-954 ◽  
pp. 1342-1348
Author(s):  
Dan Xu ◽  
Wei Liu ◽  
Tao Wei ◽  
Wei Zong
Keyword(s):  
Electric Vehicles ◽  
Peak Period ◽  
Load Model ◽  
Vehicle To Grid ◽  
Combined Load ◽  
Different Types ◽  
Different Characteristics ◽  
And Control ◽  
Demand Side Response

When electric vehicles switch on power grid largely, it will impact on the operation of power system if there aren’t any management and control. This paper compared different characteristics of electric vehicles in charge and discharge from different regions. It divided the situations into three areas: residential area, commercial district, industrial zone; And established avoidable load model, transferable load model and combined load model based on different types of users. Through the analysis of the examples, verified that different load model can effect on loads from different regions, and finally concluded that, the models can play the role of “cut a peak to fill valley”. Therefore, it is very important to transfer part of the electro-demand from the peak period to low period through reasonable price guide.

Modalities of governing the welfare mix

2019 ◽  
pp. 63-90
Author(s):  
Stijn Oosterlynck ◽  
Pieter Cools
Keyword(s):  
Social Action ◽  
Social Innovation ◽  
Descriptive Analysis ◽  
Social Needs ◽  
Innovation Research ◽  
Societal Challenges ◽  
Social Innovations ◽  
Welfare Mix ◽  
Micro Level

To address unmet social needs and tackle complex societal challenges, social innovation initiatives often mobilise new actors, resources and/or approaches within specific fields of social action. Changing welfare mixes and the governance of various actors, instruments and resources are therefore key concerns for social innovation research. In this chapter, we analyse the changing welfare mixes in social innovation initiatives and their governance on the micro-level by looking at the networks of organisations and institutions behind these initiatives. We provide a descriptive analysis of the different welfare mixes of social innovation initiatives and their strategies and mode of governance and identify patterns and typologies in the governance of local social innovations. Particular attention is attributed to the role of public actors, resources and instruments. We use our empirical findings to assess the main tendencies on changing welfare mixes as identified in the scholarly literature.

Objects of Design

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Joyce YEE ◽  
Mersha AFTAB
Keyword(s):  
Critical Analysis ◽  
Cultural Context ◽  
Social Innovation ◽  
Innovation Process ◽  
Analytical Framework ◽  
Multiple Perspectives ◽  
Academic Literature ◽  
The Social ◽  
Native Context

Design and social innovation is a developing field of study. The current lack of critical analysis of initiatives and the dominance of insights and methods from European cases in academic literature are not sufficient to construct an image that could be considered as comprehensive. This paper aims to address both issues by introducing Activity Theory as an analytical framework, as its ability to examine phenomena in their native context through multiple perspectives is considered to be well-suited to study design and social innovation initiatives. The analysis of data obtained during a field study investigating three social initiatives in Bangkok contributed to understanding how they work and why they exist, in addition to highlighting the influence of the Thai social and cultural context on the role of design in the social innovation process.

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