Fear of Flying: Impact on the U.S. Air Travel Industry

1982 ◽  
Vol 21 (1) ◽  
pp. 7-17 ◽  
Author(s):  
Robert D. Dean ◽  
Kerry M. Whitaker
1982 ◽  
Vol 26 (5) ◽  
pp. 470-473
Author(s):  
Robert D. Dean ◽  
Kerry M. Whitaker

A total of 5,860 adult (over 18) Americans were surveyed to measure the prevalence of fear of flying and its impact on airline revenues. It was found that 17 percent of the adult population describe themselves as being afraid of flying and that these people on the average make only one-third as many trips on commercial aircraft as those who have no fear. It was estimated that fear of flying costs the U.S. air travel industry 21 million one-way trips per year, equivalent to an annual revenue loss of $1.6-billion.


Author(s):  
Harvey Molotch

This chapter focuses on air travel, perhaps the most notorious venue of the security apparatus. We learn once again from the appliances and procedures, this time of the especially elaborate system of precautions in the post-9/11 world of flight, that much, in concept as well as in the detail, is quite beside the point. And some of it, as per pattern, runs counter to making things safe at all. The choices that have been made are just that, choices—explicable in the specifics of their moment in the United States' political and moral history. The chapter offers up alternative ways to deal with the fear of others' flying, ways that at the same time enhance other human goals, simple ones like convenience and complex ones like contentment. The trick is to offer a response to fear of flying through less odious forms of intervention—and indeed enhancements of pleasure.


Author(s):  
Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologies—in particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porter’s five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.


2014 ◽  
Vol 60 (9) ◽  
pp. 2114-2137 ◽  
Author(s):  
Jun Li ◽  
Nelson Granados ◽  
Serguei Netessine

Author(s):  
J. K. Mason

SynopsisThis paper considers the hazards of getting to and from one's destination; the subject of accidents occurring as part of a holiday is too broad for present consideration.The symposium is mainh concerned with travel abroad but, since one has to reach the definitive means of travel, the epidemiology of road traffic accidents is first considered. An unusually optimistic view is taken of the current position as regards fatalities. Emphasis is placed on the importance of recent legislation in the prevention of injury. Overall, the chances of being killed on the roads are now not much greater than those of suffering an accidental death in the home. The effect of alcohol and common drugs on the holiday motorist are discussed and mention is made of the hazards of carbon monoxide poisoning.Death and injury due to travel by boat or train is so unusual as to eliminate them from useful discussion and most interest probably centres on the accidental hazards of air travel.The major anomaly here is that, on a passenger-mile basis, the worldwide chances of being killed in an accident involving a scheduled air carrier are about the same as for travelling on British Rail. The relationship of aircraft accidents to fatalities is discussed and reasons advanced for the remarkable improvement in both. Potentially survivable accidents are commonest at take off and landing. It is in such accidents that the hazard of fire is of maximal importance though adequate restraint is also highly significant. Suggestions are made for increased safety.The wholly fatal accident is commonly associated with a catastrope in flight and some of the dangers of exposure to high altitude are considered. There is considerable public interest in sabotage as a cause of aircraft accident and its incidence is briefly considered. The overall message is that air travel is quite remarkably safe and that the unduly widespread fear of flying is related, in the main, to the publicity which inevitably surrounds the occasional disaster.


2020 ◽  
Vol 6 (3) ◽  
pp. 223-226 ◽  
Author(s):  
Mucha Mkono

Purpose This paper aims to briefly discuss the flight shaming (flygskam) movement and considers its implications for tourism. Design/methodology/approach The paper synthesises the current thinking on the flight shaming movement and contextualises it for tourism futures. Findings While flygskam is unlikely to become mainstream in the near future, it is imperative that the air travel industry respond more comprehensively to changing attitudes in the market. Originality/value This trends paper addresses a topical debate in the current environmental public discourse, highlighting the negative emotional states (eco-anxiety) associated with concerns about climate change.


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